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Outbound Customer Service Jobs in Virginia (NOW HIRING)

Liveops

Remote Customer Service Agent

Herndon, VA · Remote

$16 - $21.25/hr

Handle inbound and/or outbound customer service calls. * Assess customer needs and resolve inquiries efficiently and professionally. Requirements * Minimum 1 year of phone-based customer service ...

Liveops

Remote Customer Service Agent

Lynchburg, VA · Remote

$15 - $20.25/hr

Handle inbound and/or outbound customer service calls. * Assess customer needs and resolve inquiries efficiently and professionally. Requirements * Minimum 1 year of phone-based customer service ...

Liveops

Remote Customer Service Agent

Glen Allen, VA · Remote

$14.75 - $19.50/hr

Handle inbound and/or outbound customer service calls. * Assess customer needs and resolve inquiries efficiently and professionally. Requirements * Minimum 1 year of phone-based customer service ...

Liveops

Remote Customer Service Agent

Reston, VA · Remote

$16.25 - $21.50/hr

Handle inbound and/or outbound customer service calls. * Assess customer needs and resolve inquiries efficiently and professionally. Requirements * Minimum 1 year of phone-based customer service ...

Liveops

Remote Customer Service Agent

Newport News, VA · Remote

$14 - $18.75/hr

Handle inbound and/or outbound customer service calls. * Assess customer needs and resolve inquiries efficiently and professionally. Requirements * Minimum 1 year of phone-based customer service ...

Liveops

Remote Customer Service Agent

Harrisonburg, VA · Remote

$14.50 - $19.25/hr

Handle inbound and/or outbound customer service calls. * Assess customer needs and resolve inquiries efficiently and professionally. Requirements * Minimum 1 year of phone-based customer service ...

Liveops

Remote Customer Service Agent

Mechanicsville, VA · Remote

$15.50 - $20.50/hr

Handle inbound and/or outbound customer service calls. * Assess customer needs and resolve inquiries efficiently and professionally. Requirements * Minimum 1 year of phone-based customer service ...

Liveops

Remote Customer Service Agent

Fredericksburg, VA · Remote

$15.25 - $20.50/hr

Handle inbound and/or outbound customer service calls. * Assess customer needs and resolve inquiries efficiently and professionally. Requirements * Minimum 1 year of phone-based customer service ...

Liveops

Remote Customer Service Agent

Centreville, VA · Remote

$15.25 - $20.50/hr

Handle inbound and/or outbound customer service calls. * Assess customer needs and resolve inquiries efficiently and professionally. Requirements * Minimum 1 year of phone-based customer service ...

Liveops

Remote Customer Service Agent

Hampton, VA · Remote

$15 - $20/hr

Handle inbound and/or outbound customer service calls. * Assess customer needs and resolve inquiries efficiently and professionally. Requirements * Minimum 1 year of phone-based customer service ...

Liveops

Remote Customer Service Agent

Woodbridge, VA · Remote

$15.25 - $20.50/hr

Handle inbound and/or outbound customer service calls. * Assess customer needs and resolve inquiries efficiently and professionally. Requirements * Minimum 1 year of phone-based customer service ...

Liveops

Remote Customer Service Agent

Winchester, VA · Remote

$15 - $20.25/hr

Handle inbound and/or outbound customer service calls. * Assess customer needs and resolve inquiries efficiently and professionally. Requirements * Minimum 1 year of phone-based customer service ...

Liveops

Remote Customer Service Agent

Fairfax, VA · Remote

$15.75 - $21.25/hr

Handle inbound and/or outbound customer service calls. * Assess customer needs and resolve inquiries efficiently and professionally. Requirements * Minimum 1 year of phone-based customer service ...

Liveops

Remote Customer Service Agent

Alexandria, VA · Remote

$16.50 - $22.25/hr

Handle inbound and/or outbound customer service calls. * Assess customer needs and resolve inquiries efficiently and professionally. Requirements * Minimum 1 year of phone-based customer service ...

Liveops

Remote Customer Service Agent

Roanoke, VA · Remote

$15.25 - $20.25/hr

Handle inbound and/or outbound customer service calls. * Assess customer needs and resolve inquiries efficiently and professionally. Requirements * Minimum 1 year of phone-based customer service ...

Liveops

Remote Customer Service Agent

Norfolk, VA · Remote

$15 - $20/hr

Handle inbound and/or outbound customer service calls. * Assess customer needs and resolve inquiries efficiently and professionally. Requirements * Minimum 1 year of phone-based customer service ...

Liveops

Remote Customer Service Agent

Vienna, VA · Remote

$15.50 - $20.75/hr

Handle inbound and/or outbound customer service calls. * Assess customer needs and resolve inquiries efficiently and professionally. Requirements * Minimum 1 year of phone-based customer service ...

Liveops

Remote Customer Service Agent

Springfield, VA · Remote

$16.25 - $21.75/hr

Handle inbound and/or outbound customer service calls. * Assess customer needs and resolve inquiries efficiently and professionally. Requirements * Minimum 1 year of phone-based customer service ...

Liveops

Remote Customer Service Agent

Midlothian, VA · Remote

$14.75 - $19.75/hr

Handle inbound and/or outbound customer service calls. * Assess customer needs and resolve inquiries efficiently and professionally. Requirements * Minimum 1 year of phone-based customer service ...

Liveops

Remote Customer Service Agent

Williamsburg, VA · Remote

$14.75 - $20/hr

Handle inbound and/or outbound customer service calls. * Assess customer needs and resolve inquiries efficiently and professionally. Requirements * Minimum 1 year of phone-based customer service ...

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Showing results 1-20

All JobsOutbound Customer Service JobsOutbound Customer Service Jobs in Virginia

Outbound Customer Service information

See Virginia salary details

$10

$18

$26

How much do outbound customer service jobs pay per hour?

As of Jul 29, 2026, the average hourly pay for outbound customer service in Virginia is $18.16, according to ZipRecruiter salary data. Most workers in this role earn between $14.28 and $19.09 per hour, depending on experience, location, and employer.

How can I make 2000 a week working from home?

Outbound customer service roles can pay $2000 or more per week if you have strong communication skills, experience, and a high call volume. Earning this amount typically requires full-time hours, performance incentives, and possibly working for companies that offer premium pay or commission structures.

What is the highest paying customer service job?

The highest paying customer service roles are often in management or specialized fields such as customer success managers or technical support managers, with salaries reaching six figures in some cases. These positions typically require extensive experience, strong communication skills, and knowledge of specific tools or industries.

What jobs pay 4000 a week without a degree?

Outbound customer service roles typically do not pay $4,000 a week without significant experience or commission-based incentives. High-paying jobs in sales, real estate, or certain freelance roles may reach that level, but they often require specialized skills, certifications, or a strong network. Most jobs paying this amount without a degree are rare and usually involve performance-based pay or entrepreneurial efforts.

What are some common daily tasks for someone working in Outbound Customer Service?

In an Outbound Customer Service role, your daily tasks typically include making outbound calls to existing or potential customers, following call scripts to provide information, answer questions, or promote products and services. You'll also record customer responses, input data in CRM systems, handle objections, and sometimes schedule appointments or conduct satisfaction surveys. Team collaboration is often encouraged to share effective strategies and meet group targets. The pace can be fast and goal-driven, but it offers opportunities to polish your communication skills and gain experience working with diverse customer needs.

What are the key skills and qualifications needed to thrive in the Outbound Customer Service position, and why are they important?

To thrive as an Outbound Customer Service representative, you need strong communication skills, a persuasive approach, and proficiency in handling customer inquiries, typically supported by a high school diploma or equivalent. Familiarity with CRM software, call center telephony systems, and sometimes basic sales training are commonly required. Persistence, active listening, and resilience to rejection are valuable soft skills that make candidates excel in this role. These competencies are crucial to effectively engage potential customers, meet performance targets, and maintain a positive company image.

What is an outbound customer service role?

An outbound customer service role involves proactively contacting customers through phone calls, emails, or messages to follow up, resolve issues, or promote products and services. It requires strong communication skills, patience, and often the use of customer relationship management (CRM) tools. The goal is to enhance customer satisfaction and support sales efforts.

What is an Outbound Customer Service job?

An Outbound Customer Service job involves making calls to customers on behalf of a company. The purpose of these calls can include sales, follow-ups, surveys, appointment setting, or customer support. Agents proactively reach out to customers rather than waiting for them to call in. Strong communication skills, patience, and problem-solving abilities are essential in this role. Companies use outbound customer service to generate leads, improve customer relationships, and provide important information.

What are the most commonly searched types of Outbound Customer Service jobs in Virginia? The most popular types of Outbound Customer Service jobs in Virginia are:
What are popular job titles related to Outbound Customer Service jobs in Virginia? For Outbound Customer Service jobs in Virginia, the most frequently searched job titles are:
What job categories do people searching Outbound Customer Service jobs in Virginia look for? The top searched job categories for Outbound Customer Service jobs in Virginia are:
Outbound Customer Service jobs near you
Infographic showing various Outbound Customer Service job openings in Virginia as of July 2026, with employment types broken down into 78% Full Time, 19% Part Time, and 3% Contract. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution, with an average salary of $37,769 per year, or $18.2 per hour.
Remote Customer Service Agent

Remote Customer Service Agent

Liveops

Herndon, VA • Remote

$16 - $21.25/hr

Contractor

Posted 17 days ago

Job description

Customer Service Agent — Independent Contractor (Remote)

Location: Remote (US-Based)

Liveops is seeking independent contractors to provide virtual customer service support for a variety of client programs across industries. This opportunity offers the flexibility to run your own home-based business while delivering high-quality service to customers.

As an Independent Contractor, you will
  • Be your own boss.
  • Choose when and to whom you provide services.
  • Set your own schedule by self-scheduling in 30-minute blocks.
  • Provide a distraction-free home office environment.
  • Provide and maintain your own equipment.
  • Handle inbound and/or outbound customer service calls.
  • Assess customer needs and resolve inquiries efficiently and professionally.
Requirements
  • Minimum 1 year of phone-based customer service experience.
  • Strong verbal and written communication skills.
  • Ability to navigate multiple systems and accurately document call notes.
  • Comfortable working independently under contract.
  • Patience, professionalism, and strong problem-solving skills.
Compensation
  • Submit invoices and receive payment for services performed pursuant to contract.
  • Pay structures vary by client program; most programs compensate for productive time and may include performance-based incentives.
  • Independent Contractors are responsible for their own taxes and business expenses.
Application & Certification Process
  • Complete an online application.
  • Pass a background check (non-refundable processing fee applies).
  • Sign an Independent Contractor Agreement.
  • Complete a W-9 form and set up direct deposit.
  • Complete client-specific certification requirements prior to servicing calls.
Computer & Technology Requirements
  • Provide your own Windows-based PC (Macs, Chromebooks, and tablets are not supported).
  • Wired high-speed internet connection required.
  • USB headset required.
  • Android or Apple smartphone required for authentication purposes.
  • Some clients may require additional security measures or equipment.
  • Review detailed technology requirements
Hours
  • Flexible scheduling; client hours of operation vary.
  • Availability expectations differ by client program.
Eligible States

Liveops is currently accepting applications in: AL, AK, AZ, DC, DE, FL, GA, IA, ID, IN, KS, KY, MD, ME, MI, MN, MO, MS, MT, NC, ND, NE, NM, NV, OH, OK, PA, RI, SC, SD, TN, TX, VA, WV, WY.

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About Liveops

Sourced by ZipRecruiter

Liveops, a virtual contact center, offers scalable, on-demand experiences through the VirtualFlex platform for both planned and unplanned CX needs. This tech-enabled, data-powered platform inspires and motivates brand-certified agents to deliver better experiences and attracts entrepreneurial US-based professionals with life experience that helps them connect with customers. We're a people-powered business, working tirelessly on behalf ofagents, clients, and employees to make life better.

Industry

Recruiting and staffing services

Company size

201 - 500 Employees

Headquarters location

Scottsdale , AZ, US

Year founded

2000

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