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Outbound Customer Service Jobs in Virginia (NOW HIRING)

Customer Service Rep

Lynchburg, VA · On-site

$15 - $20/hr

Communicates with customers via inbound and outbound manual calls and outbound calls generated via automated dialer system * Assesses customer need for additional products/services * Assesses ...

Customer Service Rep

Chantilly, VA · On-site

$15 - $20/hr

Communicates with customers via inbound and outbound manual calls and outbound calls generated via automated dialer system * Assesses customer need for additional products/services * Assesses ...

Place outbound calls as needed to follow up on requests, confirm details, or provide updates on customer issues. * Enter orders and service-related information into internal systems with a high level ...

Customer Service Representative

Hamilton, VA · On-site

$16.50 - $22.25/hr

This role involves managing a high volume of inbound and outbound communications, accurately ... Customer Service Experience: * Minimum of 1-2 years of experience in a customer service role ...

Customer Care Representative

Fredericksburg, VA · On-site

$15.75 - $21.50/hr

Initiates outbound customer service calls for various campaigns * Handles incoming calls from technicians to provide support What do you need? * High School Diploma or GED * 1-2 years of customer ...

Customer Care Representative

Fredericksburg, VA

$15.75 - $21.50/hr

Initiates outbound customer service calls for various campaigns * Handles incoming calls from technicians to provide support What do you need? * High School Diploma or GED * 1-2 years of customer ...

Customer Care Representative

Fredericksburg, VA

$15.75 - $21.50/hr

Initiates outbound customer service calls for various campaigns * Handles incoming calls from technicians to provide support What do you need? * High School Diploma or GED * 1-2 years of customer ...

Customer Service Representative

Glen Allen, VA · On-site

$15 - $20.25/hr

... (CSR) handles inbound and outbound calls to schedule rides, verify eligibility, resolve ... Make outbound calls to confirm trips, provide updates, or follow up on issues. * Use internal ...

Showing results 41-60

Outbound Customer Service information

See Virginia salary details

$10

$18

$26

How much do outbound customer service jobs pay per hour?

As of Aug 20, 2026, the average hourly pay for outbound customer service in Virginia is $18.16, according to ZipRecruiter salary data. Most workers in this role earn between $14.28 and $19.09 per hour, depending on experience, location, and employer.

What is an outbound customer service?

An Outbound Customer Service job involves making calls to customers on behalf of a company. The purpose of these calls can include sales, follow-ups, surveys, appointment setting, or customer support. Agents proactively reach out to customers rather than waiting for them to call in. Strong communication skills, patience, and problem-solving abilities are essential in this role. Companies use outbound customer service to generate leads, improve customer relationships, and provide important information.

What does an outbound customer service do?

In an Outbound Customer Service role, your daily tasks typically include making outbound calls to existing or potential customers, following call scripts to provide information, answer questions, or promote products and services. You'll also record customer responses, input data in CRM systems, handle objections, and sometimes schedule appointments or conduct satisfaction surveys. Team collaboration is often encouraged to share effective strategies and meet group targets. The pace can be fast and goal-driven, but it offers opportunities to polish your communication skills and gain experience working with diverse customer needs.

What are the key skills and qualifications needed to thrive in outbound customer service?

To thrive as an Outbound Customer Service representative, you need strong communication skills, a persuasive approach, and proficiency in handling customer inquiries, typically supported by a high school diploma or equivalent. Familiarity with CRM software, call center telephony systems, and sometimes basic sales training are commonly required. Persistence, active listening, and resilience to rejection are valuable soft skills that make candidates excel in this role. These competencies are crucial to effectively engage potential customers, meet performance targets, and maintain a positive company image.

What are the most commonly searched types of Outbound Customer Service jobs in Virginia?

The most popular types of Outbound Customer Service jobs in Virginia are:

What are popular job titles related to Outbound Customer Service jobs in Virginia?

For Outbound Customer Service jobs in Virginia, the most frequently searched job titles are:

Infographic showing various Outbound Customer Service job openings in Virginia as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 24% Part Time, and 2% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $37,769 per year, or $18.2 per hour.

Customer Service Rep

Lincare Holdings, Inc.

Chantilly, VA • On-site

$15 - $20/hr

Full-time

Re-posted 11 days ago


Lincare rating

6.9

Company rating: 6.9 out of 10

Based on 272 frontline employees who took The Breakroom Quiz

456th of 889 rated healthcare providers


Job description

This employee communicates with customers for the purposes of answering questions, resolving problems, determining ongoing and additional product/service needs, and supporting compliance to physician direction.
JOB FUNCTIONS:
  • Communicates with customers via inbound and outbound manual calls and outbound calls generated via automated dialer system
  • Assesses customer need for additional products/services
  • Assesses customer compliance with physician orders
  • Answers questions and provides customer education regarding products/services
  • Documents calls in computerized record keeping system
  • Enters customer orders in computerized system
  • Verifies and updates demographic information such as address and telephone number in computerized records

Offering $15.00 - $20.00 per hour
  • Read and analyze documents such as patient orders
  • Comprehend pharmacy prescription terminology
  • Effectively communicate with coworkers and patients alike
  • help with the training of employees
  • calculate figures and amounts in reference to frequency and doses dispensed
  • apply common sense understanding to carry out oral and written instructions

Education & Experience:
  • High School Diploma, General Education Diploma (GED), or one to three months related experience and/or training
  • Computer entry Required
  • Must meet any licensing requirements necessary for specific location

Physical Demands:
This employee must occasionally lift and/or move up to 50 pounds.

What Lincare employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom


Lincare logo

About Lincare

Sourced by ZipRecruiter

Lincare's mission is to set the standard for excellence, transforming the way respiratory care is delivered in the home. We are inspired by a vision to enable patients with chronic conditions to remain engaged in life, with the peace of mind that we are caring for them. Lincare is a dynamic, growing company with over 1,000 locations in 49 states, employing over 13,000 people who share our corporate vision for quality care and service.

Industry

Health care and social assistance

Company size

10,000+ Employees

Headquarters location

Clearwater, FL, US

Year founded

1987

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