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Remote Outbound Customer Service Jobs (NOW HIRING)

To join us as a Remote Outbound Specialist for Integrated Customer Services! This isn't your typical call center job - we are an outbound contact center focused on securing enrollments to our program.

To join us as a Remote Outbound Specialist for Integrated Customer Services! This isn't your typical call center job - we are an outbound contact center focused on securing enrollments to our program.

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Remote Inside Sales Representative - Outbound Calling Compensation: $60,000-$75,000+ annually Job ... Previous telemarketing, inside sales, call center, or customer service experience preferred

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Remote Outbound Customer Service information

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How much do remote outbound customer service jobs pay per hour?

As of Sep 10, 2026, the average hourly pay for remote outbound customer service in the United States is $18.32, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $19.23 per hour, depending on experience, location, and employer.

What is the difference between Remote Outbound Customer Service vs Remote Inbound Customer Service?

AspectRemote Outbound Customer ServiceRemote Inbound Customer Service
Primary RoleMaking outbound calls to customers, promoting products, or following up on inquiriesHandling incoming customer calls, providing support, and resolving issues
Required SkillsCommunication, persuasion, active listeningActive listening, problem-solving, empathy
Work EnvironmentHome office or call center, remote setup commonHome office or call center, remote setup common
Common CertificationsCustomer service training, sales certificationsCustomer service training, conflict resolution

Remote Outbound Customer Service involves proactively reaching out to customers, often for sales or follow-up, while Remote Inbound Customer Service focuses on responding to incoming customer inquiries and support requests. Both roles require strong communication skills and are commonly performed remotely in call centers or home offices.

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States with the most job openings for Remote Outbound Customer Service jobs include:

What are popular job titles related to Remote Outbound Customer Service jobs?

For Remote Outbound Customer Service jobs, the most frequently searched job titles are:

Remote Outbound Call Center Representative

Remote

Canada Provincewide Work-at-Home Positions (Remote)

Other

Medical, Life, PTO

Posted 5 days ago


Job description

Remote Outbound Call Center Representatives

MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail, government, education, telecom, technology e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs.

At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization.

We are seeking motivated Remote Outbound Call Center Representatives to engage with customers and prospects through outbound calls. This role is ideal for individuals who are persuasive, goal-oriented, and enjoy connecting with people from a home-based environment.

To be considered for this role, you must complete a full application on our company careers page, including all screening questions and a brief pre-employment test.

Key Responsibilities:
  • Make outbound calls to existing and potential customers.
  • Promote products, services, or special offers.
  • Qualify leads and schedule follow-ups as needed.
  • Maintain accurate records of calls and customer interactions.
  • Meet or exceed daily call and conversion targets.
Candidate Qualifications:

All positive, and driven applicants are encouraged to apply. The Ideal candidates for this position are highly motivated and dedicated and should possess the below qualities:

  • Must be 18 years or older.
  • High school diploma or equivalent required.
  • Previous outbound sales or call center experience preferred.
  • Strong communication and negotiation skills.
  • Self-motivated and results-driven.
  • Ability to work independently in a remote setting.
  • Reliable internet connection and a quiet workspace.
Compensation Details:

At MCI, we believe that your hard work deserves recognition and reward. Our compensation and benefits packages are designed to be competitive and to grow with you over time. Starting compensation is based on experience, and we offer a variety of benefits and incentives to support and reward our team members.

What You Can Expect from MCI:

  • Paid Time Off: Earn PTO and paid holidays to take the time you need.
  • Health Benefits: Full-time employees are eligible for supplemental health coverage through Blue Cross.
  • Life Insurance: Access life insurance options to safeguard your loved ones.
  • Supplemental Insurance: Accident and critical illness insurance
  • Career Growth: With a focus on internal promotions, employees enjoy significant advancement opportunities.
  • Paid Training: Learn new skills while earning a paycheck.
  • Fun, Engaging Work Environment: Enjoy a team-oriented culture that fosters collaboration and engagement.
  • Casual Dress Code: Be comfortable while you work.

MCI takes pride in tailoring our offerings to fit the needs of our diverse team across subsidiaries and locations. While specific benefits and incentives may vary by geography, the core of our commitment remains the same: rewarding effort, providing growth opportunities, and creating an environment where every employee feels valued.

If you're ready to join a company that recognizes your contributions and supports your growth, MCI is the place for you. Apply today!