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Remote Outbound Customer Service Jobs (NOW HIRING)

Enova

Remote Outbound Collections Specialist

Manhattan, NY · Remote

$20.50 - $27.50/hr

... customer contact. The ideal candidate will manage 150-200 calls daily, negotiate payment ... This fully remote position offers a competitive salary and robust benefits, emphasizing a values ...

MiCo2 Group LLC

Customer Service 2.0

Spartanburg, SC · Remote

$12 - $15/hr

Remote Customer Service Role - $12-$15/hr + Advancement Path! Looking to build a stable, remote ... Answer and resolve inbound/outbound customer service calls * Deliver exceptional service with every ...

MiCo2 Group LLC

Customer Service 2.0

Spartanburg, SC · Remote

$12 - $15/hr

Remote Customer Service Role - $12-$15/hr + Advancement Path! Looking to build a stable, remote ... Answer and resolve inbound/outbound customer service calls * Deliver exceptional service with every ...

Liveops

Remote Customer Service Agent

Mission, TX · Remote

$12 - $16/hr

Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service ... Handle inbound and/or outbound customer service calls. * Assess customer needs and resolve ...

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How much do remote outbound customer service jobs pay per hour?

As of Jun 5, 2026, the average hourly pay for remote outbound customer service in the United States is $18.32, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $19.23 per hour, depending on experience, location, and employer.

What is the difference between Remote Outbound Customer Service vs Remote Inbound Customer Service?

AspectRemote Outbound Customer ServiceRemote Inbound Customer Service
Primary RoleMaking outbound calls to customers, promoting products, or following up on inquiriesHandling incoming customer calls, providing support, and resolving issues
Required SkillsCommunication, persuasion, active listeningActive listening, problem-solving, empathy
Work EnvironmentHome office or call center, remote setup commonHome office or call center, remote setup common
Common CertificationsCustomer service training, sales certificationsCustomer service training, conflict resolution

Remote Outbound Customer Service involves proactively reaching out to customers, often for sales or follow-up, while Remote Inbound Customer Service focuses on responding to incoming customer inquiries and support requests. Both roles require strong communication skills and are commonly performed remotely in call centers or home offices.

More about Remote Outbound Customer Service jobs
What cities are hiring for Remote Outbound Customer Service jobs? Cities with the most Remote Outbound Customer Service job openings:
What are the most commonly searched types of Outbound Customer Service jobs? The most popular types of Outbound Customer Service jobs are:
What states have the most Remote Outbound Customer Service jobs? States with the most job openings for Remote Outbound Customer Service jobs include:
Remote Outbound Customer Service jobs near you
Remote Outbound Sales Representative

Remote Outbound Sales Representative

MDS Communications

Salt Lake City, UT • Remote

$15 - $16/hr

Full-time

Medical, PTO

Posted 6 days ago

Job description

Job DetailsLevel: EntryJob Location: Utah Remote - UTEducation Level: Not SpecifiedSalary Range: $15. 00 - $16. 00 HourlyJob Shift: AnyMDS Communications is looking to hire Call Center Representatives!
Are you seeking a job with real purpose—where your efforts help people in need and support causes you care deeply about? As a Communication Specialist at MDS Communications, you won’t just make calls—you’ll make a difference.
For over 33 years, the nation’s most respected non-profits have partnered with MDS Communications to lead impactful telephone fundraising programs and donor communications. With over 400 employees across 18 states, we’re one of the largest and most trusted names in the industry. Our clients include renowned charities like: Special Olympics, Habitat for Humanity, CARE, Heifer International, Operation Smile, Project Hope, Save the Children, the International Fellowship of Christians and Jews, The American Red Cross, and Christian ministries like Focus on the Family, Prison Fellowship, the Navigators and Catholic Medical Mission Board. We are fully registered in all 50 states and uphold the highest standards of legal and ethical compliance.
As an MDS Communication Specialist you will:
Receive in-depth training.
Be assigned to one of four MDS “Teams” that calls on behalf of a set of MDS clients.
Call for 4-8 different clients over the course of an 8 hour day, using predictive dialing equipment. We typically handle about 16-24 completed calls per hour with an average of about 20 - 30 seconds between calls.
Communicate with donors and prospective donors in a positive, engaging and enthusiastic manner using a carefully crafted script that is approved by our clients.
Secure financial gifts from donors and prospective donors on behalf of our clients.
Maintain minimum fundraising and productivity metrics.
Successful applicants will bring:
1 year or more of successful outbound telemarketing experience or a strong general employment record with long term stability
Dedicated wired internet connection
A quiet place to work at home free from normal household interruptions
Basic computer skills.
A commitment and enthusiasm to the charitable and non-profit causes we represent.
A willingness to learn.
Persistence
Benefits of joining MDS:
$15-$16 per hour for 40 hours shifts (depending on schedule).
Participation in our performance bonus program (MDS paid $635,000 in bonuses in 2024, equating to over $12,000 per week). Top performers consistently earn $8-$10+ in hourly bonus on top of the wages mentioned above.
Paid break time.
Health insurance eligibility after just 2 months. MDS pays 75% of base employee premiums.
Paid time off.
The opportunity to advance to management positions, Inbound Donor Services positions, as well as manage portfolios of $1k-$10k donors for our clients. MDS seeks to promote from within whenever possible.
MDS Communications is a faith-based company rooted in Christian values. While we don’t require employees to share our beliefs, we do ask they respect our desire to be salt and light in a dark and desperate world —both through our work and how we treat one another. Because God loves redemption stories, we’re proud to be a recovery-friendly workplace. If you are sober and committed to extending your sobriety, we want to help you on that journey.Qualifications

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