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Remote Outbound Customer Service Jobs (NOW HIRING)

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Remote Outbound Customer Service information

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How much do remote outbound customer service jobs pay per hour?

As of Aug 20, 2026, the average hourly pay for remote outbound customer service in the United States is $18.32, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $19.23 per hour, depending on experience, location, and employer.

What is the difference between Remote Outbound Customer Service vs Remote Inbound Customer Service?

AspectRemote Outbound Customer ServiceRemote Inbound Customer Service
Primary RoleMaking outbound calls to customers, promoting products, or following up on inquiriesHandling incoming customer calls, providing support, and resolving issues
Required SkillsCommunication, persuasion, active listeningActive listening, problem-solving, empathy
Work EnvironmentHome office or call center, remote setup commonHome office or call center, remote setup common
Common CertificationsCustomer service training, sales certificationsCustomer service training, conflict resolution

Remote Outbound Customer Service involves proactively reaching out to customers, often for sales or follow-up, while Remote Inbound Customer Service focuses on responding to incoming customer inquiries and support requests. Both roles require strong communication skills and are commonly performed remotely in call centers or home offices.

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What cities are hiring for Remote Outbound Customer Service jobs?

Cities with the most Remote Outbound Customer Service job openings:

What are the most commonly searched types of Outbound Customer Service jobs?

The most popular types of Outbound Customer Service jobs are:

What states have the most Remote Outbound Customer Service jobs?

States with the most job openings for Remote Outbound Customer Service jobs include:

Remote Outbound Sales Representative - State Farm Agent Team Member

Mike Nichols State Farm

Kewanee, IL โ€ข Remote

$60K - $70K/yr

Full-time, Contractor

Medical, Life, Retirement, PTO

Posted 3 days ago

New


Job description

Remote Outbound Sales Representative - State Farm Agent Team Member

Position Overview

No insurance or sales background? No problem. Mike Nichols State Farm is hiring a fully remote Outbound Sales Representative and provides paid training, licensing support, and hands-on coaching from day one, so you can learn the industry and build a real skill set while you earn.

This is a fully remote, work-from-home position. Candidates may be located anywhere in the United States.

Responsibilities

  • Present multi-line insurance products tailored to each customer’s needs and goals
  • Set appointments and move prospects through the sales process
  • Maintain accurate sales activity and pipeline records in the agency system
  • Meet weekly and monthly outreach and production goals
  • Participate in product training and licensing coursework

Qualifications

  • An engaging phone manner and the ability to communicate with confidence
  • Driven to keep outreach going day after day without being told
  • Two or more years of State Farm agency experience is a must
  • Must hold active Property & Casualty and Life/Health licenses; unlicensed applications cannot be considered
  • Must be able to keep Illinois (Central Time) working hours
  • Fast, reliable internet and a distraction-free home office setup
  • A positive teammate who takes coaching well

Benefits

  • Base salary plus performance-based commission
  • SIMPLE IRA retirement plan with employer match
  • Health insurance
  • Life insurance
  • Paid time off (vacation, sick, and personal days)
  • 12 paid federal holidays - office closes for the day
  • Clear career advancement paths

Pay range: $60,000-$70,000 per year

This includes base salary, commissions, and bonuses. Your earning potential grows with your sales performance — top performers exceed this range.

This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Qualifications to be employees of a State Farm agent are established by each independent contractor agent. By applying/accepting a position with an independent contractor agent, you are not promised, guaranteed, or given a special preference in the selection process to become an independent contractor agent for the State Farm Insurance Companies. State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs.