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Seasonal Outbound Customer Service Jobs (NOW HIRING)

Doctor Cool

Outbound CSR

Las Vegas, NV · On-site

$700 - $1.2K/wk

Outbound Customer Service Representative / Service Agreement Specialist We are seeking an energetic and motivated Outbound Customer Service Representative to create new service opportunities and help ...

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WineDirect

Seasonal Outbound Associate (Loader)

Solon, OH · On-site

$19/hr

... reliable service. We specialize in best-in-class fulfillment solutions, cutting-edge technology ... From the outset, our mission has been simple: enable wineries to ship directly to their customers ...

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Seasonal Outbound Customer Service information

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How much do seasonal outbound customer service jobs pay per hour?

As of Sep 13, 2026, the average hourly pay for seasonal outbound customer service in the United States is $18.32, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $19.23 per hour, depending on experience, location, and employer.

What is a seasonal outbound customer service?

Seasonal Outbound Customer Service jobs involve contacting customers, typically via phone or email, during peak periods such as holidays or busy seasons. Workers in these roles handle tasks like confirming orders, promoting special offers, conducting surveys, or resolving customer issues. These positions are usually temporary and require strong communication skills, patience, and the ability to handle high volumes of customer interactions. Employers often hire for these roles to ensure they can meet increased customer demand during busy times.

What are the key skills and qualifications needed to thrive as a seasonal outbound customer service?

To thrive as a Seasonal Outbound Customer Service representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center systems, and sometimes basic sales tools is typically required. Outstanding interpersonal skills, patience, and resilience help you build rapport quickly and handle high call volumes during peak periods. These competencies ensure efficient issue resolution, customer satisfaction, and productivity in a fast-paced, short-term environment.

What are the typical challenges faced in a seasonal outbound customer service role, and how can I prepare for them?

Seasonal outbound customer service roles often involve high call volumes and tight deadlines, especially during peak seasons. You may encounter customers who are busy or less receptive to unsolicited calls, so strong communication and resilience are important. Preparing by familiarizing yourself with the products, practicing active listening, and staying organized can help you handle these challenges effectively. Additionally, being adaptable and open to feedback will make it easier to thrive in a fast-paced environment and contribute positively to the team.

What is the difference between Seasonal Outbound Customer Service vs Seasonal Inbound Customer Service?

AspectSeasonal Outbound Customer ServiceSeasonal Inbound Customer Service
Primary RoleMaking outbound calls to customers, promoting products, or following up on inquiriesHandling incoming calls from customers seeking support or information
Work EnvironmentCall centers, remote, or retail settings during peak seasonsCall centers, remote, or retail settings during peak seasons
Required SkillsCommunication, persuasion, and product knowledgeActive listening, problem-solving, and customer service skills
Common UsageSales campaigns, follow-ups, and outreach effortsCustomer support, inquiries, and issue resolution

While both roles are seasonal and involve customer interactions, outbound customer service focuses on proactively reaching out to customers, whereas inbound customer service handles incoming calls. Both require strong communication skills and are vital during peak seasons for retail and service industries.

What cities are hiring for Seasonal Outbound Customer Service jobs?

Cities with the most Seasonal Outbound Customer Service job openings:

What are the most commonly searched types of Outbound Customer Service jobs?

The most popular types of Outbound Customer Service jobs are:

What states have the most Seasonal Outbound Customer Service jobs?

States with the most job openings for Seasonal Outbound Customer Service jobs include:

What are popular job titles related to Seasonal Outbound Customer Service jobs?

For Seasonal Outbound Customer Service jobs, the most frequently searched job titles are:

Seasonal Outbound Customer Service jobs near you

Outbound Customer Service Representative

North Little Rock, AR • On-site

Bob and Eds
See more jobs at Bob and Edsexternal

$22/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 23 days ago

Key responsibilities

  • Conduct outbound calls to previous plumbing customers, maintenance members, and homeowners to promote drain cleaning, preventative maintenance, sewer inspections, and seasonal plumbing specials.

  • Generate service appointments by engaging customers, identifying drain and sewer concerns, and following up on previous estimates and service recommendations.

  • Maintain accurate customer records and call notes within ServiceTitan, and meet daily outbound call, booking, and revenue goals.

Job description

Overview
Who We Are
We have hard-working teams that are dedicated to the company's continued success and are rewarded well for their contributions. We prioritize our employees and welcome you to the family through ongoing training and unmatched rewards, including full benefits and a matching 401(k).
With uncapped earning potential through bonuses and spiffs, your effort directly impacts your paycheck.
What's It Like to Work Here
We're fun, ambitious, driven, and customer-focused! We know our people are the key ingredient to our success, and we're committed to helping you grow both professionally and personally. When you grow, we grow.
Our team works together to create opportunities, serve our customers, and help homeowners protect one of the most important systems in their home: their plumbing.
Who You Are
You are a motivated and energetic communicator who enjoys talking with people and creating opportunities. You're comfortable making outbound calls, building rapport quickly, and helping customers understand the importance of maintaining their home's plumbing system.
You thrive in a fast-paced environment, enjoy meeting goals, and love helping customers schedule services that provide real value. You understand that every booked appointment creates an opportunity for our technicians and contributes directly to the company's success.
Position Summary
The Outbound CSR for Drain Services is responsible for generating service appointments through proactive outbound calling campaigns. You'll contact previous customers, maintenance members, and homeowners in targeted service areas to promote drain cleaning services, preventative maintenance, sewer inspections, and seasonal plumbing specials.
Success in this role is measured by your ability to engage customers, identify potential drain and sewer concerns, and convert conversations into booked appointments.
Essential Job Functions
  • Conduct outbound calls to previous plumbing customers to identify drain and sewer service opportunities.
  • Re-engage inactive customers and encourage them to schedule drain cleaning and preventative maintenance services.
  • Contact maintenance members to schedule annual plumbing inspections and drain maintenance visits.
  • Promote current drain cleaning, hydro jetting, sewer camera inspection, and plumbing specials.
  • Educate customers on common signs of drain issues, including slow drains, recurring clogs, sewer odors, and backups.
  • Generate appointments for drain services and plumbing evaluations.
  • Follow up on unsold estimates and previous drain-related service recommendations.
  • Maintain accurate customer records and call notes within ServiceTitan.
  • Meet daily outbound call, booking, and revenue generation goals.
  • Provide exceptional customer service while representing the company professionally and positively.
Essential Job Requirements
To perform this job successfully, an individual must be able to adequately perform each essential duty. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Required Qualifications
  • High School Diploma or GED equivalent
  • 2+ years of call center, inside sales, appointment-setting, or customer service experience
  • Experience handling high-volume outbound calling campaigns
  • Comfortable discussing plumbing services and promoting service offerings over the phone
  • Strong sales aptitude with the ability to overcome objections and secure appointments
  • Excellent communication and interpersonal skills
  • Results-driven with a focus on achieving booking goals
  • Ability to exercise independent judgment and make appropriate decisions
  • Ability to organize and manage multiple tasks accurately
  • Basic computer proficiency
  • Reliable attendance and punctuality
  • Fluent ability to speak, read, and write English
Preferred Qualifications
  • ServiceTitan experience
  • Plumbing industry experience
  • Prior drain, sewer, or residential service experience
  • Inside sales or appointment-setting experience
  • Experience working with outbound marketing campaigns
  • Bilingual (preferred but not required)
Compensation & Hours
  • Pay: $18.00 - $22.00 per hour
  • Monday - Friday
  • Hours: 8:00 AM - 5:00 PM
  • Location: In Office
Benefits
  • Medical, Prescription, Dental, and Vision Insurance
  • Disability and Term Life Insurance
  • Matching 401(k)
  • Paid Holidays
  • Paid Time Off (PTO)

Candidates must successfully pass a drug test and background check.
If you're motivated by goals, enjoy talking with customers, and want to help grow a successful plumbing business through proactive outreach and appointment generation, we'd love to hear from you.
We are an Equal Employment Opportunity Employer.
Posted Max Pay Rate
USD $22.00/Hr.
Posted Min Pay Rate
USD $18.00/Hr.

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