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Seasonal Outbound Customer Service Jobs (NOW HIRING)

Courage Kia

OUTBOUND CUSTOMER RELATIONS SPECIALIST

Gastonia, NC · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... Outbound Customer Retention Specialist to strengthen our service department by reconnecting with ... Schedule and confirm service appointments. * Follow up with customers after their service visit to ...

Courage Kia

OUTBOUND CUSTOMER RELATIONS SPECIALIST

Gastonia, NC · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... Outbound Customer Retention Specialist to strengthen our service department by reconnecting with ... Schedule and confirm service appointments. * Follow up with customers after their service visit to ...

Customer Service

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Servicing - Customer Care Specialist

Warren, MI · On-site

$16/hr

  • Medical

  • Dental

  • Vision

  • Retirement

Experience handling a high volume of inbound and outbound customer calls. * Excellent verbal and written communication skills. * Strong customer service, problem-solving, and conflict resolution ...

Customer Service

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Servicing - Customer Care Specialist

Warren, MI · On-site

$16/hr

  • Medical

  • Dental

  • Vision

  • Retirement

Experience handling a high volume of inbound and outbound customer calls. * Excellent verbal and written communication skills. * Strong customer service, problem-solving, and conflict resolution ...

TalentBridge

Customer Service Representative

Tempe, AZ · On-site

$24/hr

We are seeking a Customer Service Representative to support a financial services team focused on ... Handle inbound and outbound customer calls professionally. * Contact customers to verify business ...

Customer Service

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Servicing - Customer Advocate

Royal Oak, MI · On-site

$16 - $22.85/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Handle inbound and outbound calls to discuss account status, payment options, and available ... Meet or exceed quality, compliance, productivity, customer service, and collection performance ...

Customer Service

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Servicing - Customer Advocate

Royal Oak, MI · On-site

$16 - $22.85/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Handle inbound and outbound calls to discuss account status, payment options, and available ... Meet or exceed quality, compliance, productivity, customer service, and collection performance ...

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All JobsOutbound Customer Service JobsSeasonal Outbound Customer Service Jobs

Seasonal Outbound Customer Service information

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$10

$18

$26

How much do seasonal outbound customer service jobs pay per hour?

As of Aug 16, 2026, the average hourly pay for seasonal outbound customer service in the United States is $18.32, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $19.23 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a seasonal outbound customer service?

To thrive as a Seasonal Outbound Customer Service representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center systems, and sometimes basic sales tools is typically required. Outstanding interpersonal skills, patience, and resilience help you build rapport quickly and handle high call volumes during peak periods. These competencies ensure efficient issue resolution, customer satisfaction, and productivity in a fast-paced, short-term environment.

What is the difference between Seasonal Outbound Customer Service vs Seasonal Inbound Customer Service?

AspectSeasonal Outbound Customer ServiceSeasonal Inbound Customer Service
Primary RoleMaking outbound calls to customers, promoting products, or following up on inquiriesHandling incoming calls from customers seeking support or information
Work EnvironmentCall centers, remote, or retail settings during peak seasonsCall centers, remote, or retail settings during peak seasons
Required SkillsCommunication, persuasion, and product knowledgeActive listening, problem-solving, and customer service skills
Common UsageSales campaigns, follow-ups, and outreach effortsCustomer support, inquiries, and issue resolution

While both roles are seasonal and involve customer interactions, outbound customer service focuses on proactively reaching out to customers, whereas inbound customer service handles incoming calls. Both require strong communication skills and are vital during peak seasons for retail and service industries.

What are the typical challenges faced in a seasonal outbound customer service role, and how can I prepare for them?

Seasonal outbound customer service roles often involve high call volumes and tight deadlines, especially during peak seasons. You may encounter customers who are busy or less receptive to unsolicited calls, so strong communication and resilience are important. Preparing by familiarizing yourself with the products, practicing active listening, and staying organized can help you handle these challenges effectively. Additionally, being adaptable and open to feedback will make it easier to thrive in a fast-paced environment and contribute positively to the team.

What is a seasonal outbound customer service?

Seasonal Outbound Customer Service jobs involve contacting customers, typically via phone or email, during peak periods such as holidays or busy seasons. Workers in these roles handle tasks like confirming orders, promoting special offers, conducting surveys, or resolving customer issues. These positions are usually temporary and require strong communication skills, patience, and the ability to handle high volumes of customer interactions. Employers often hire for these roles to ensure they can meet increased customer demand during busy times.

What cities are hiring for Seasonal Outbound Customer Service jobs?

Cities with the most Seasonal Outbound Customer Service job openings:

What are the most commonly searched types of Outbound Customer Service jobs?

The most popular types of Outbound Customer Service jobs are:

What states have the most Seasonal Outbound Customer Service jobs?

States with the most job openings for Seasonal Outbound Customer Service jobs include:

Seasonal Outbound Customer Service jobs near you

OUTBOUND CUSTOMER RELATIONS SPECIALIST

Courage Kia

Gastonia, NC • On-site

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 25 days ago

Job description

Join Our Team and Help Build Customers for Life
Are you passionate about delivering exceptional customer service and building lasting relationships? We're looking for a motivated, energetic, and customer-focused Outbound Customer Retention Specialist to strengthen our service department by reconnecting with existing customers, increasing appointment retention, and creating an outstanding ownership experience.
This is more than a call center position. You will play a critical role in customer satisfaction, service retention, and dealership growth.
Primary Responsibilities
  • Contact customers due for maintenance, repairs, recalls, and declined services.
  • Schedule and confirm service appointments.
  • Follow up with customers after their service visit to ensure satisfaction.
  • Re-engage inactive customers and encourage them to return.
  • Maintain accurate customer records within the CRM.
  • Meet daily outbound call, appointment, and retention goals.
  • Communicate professionally while representing the dealership's values and commitment to customer care.
Non-Negotiable Core Competencies
Professional Communication
  • Builds trust and rapport quickly.
  • Communicates confidently and professionally by phone.
  • Demonstrates active listening and empathy.
Consistency & Persistence
  • Maintains a positive attitude throughout the day.
  • Achieves daily inbound and outbound call expectations.
  • Handles rejection professionally and remains motivated.
Appointment Generation
  • Successfully converts customer conversations into scheduled appointments.
  • Creates urgency while maintaining a customer-first approach.
  • Consistently meets appointment conversion goals.
CRM & Documentation
  • Accurately documents every customer interaction.
  • Maintains complete and organized customer records.
  • Follows established dealership communication processes.
Customer Retention Focus
  • Understands the importance of long-term customer relationships.
  • Creates positive experiences that encourage repeat business.
  • Supports dealership Customer Satisfaction (CSI) and retention initiatives.
What We're Looking For
The ideal candidate possesses:
  • Outstanding verbal communication skills
  • Positive attitude and strong work ethic
  • Excellent organizational skills
  • Confidence speaking with customers over the phone
  • Ability to multitask in a fast-paced environment
  • Basic computer proficiency
  • Previous customer service, hospitality, call center, or dealership experience is preferred but not required.
Performance Expectations
Success in this role is measured by:
  • Outbound calls completed
  • Appointment show rate
  • Service retention percentage
  • Customer satisfaction results
  • CRM accuracy and documentation
  • Daily productivity and goal achievement
Why Join Our Team?
  • Competitive hourly pay plus performance incentives
  • Paid training and ongoing development
  • Career advancement opportunities
  • Supportive team environment
  • Health, dental, and vision benefits
  • Paid time off
  • 401(k) with company match (where applicable)
  • Employee discounts

If you enjoy helping people, thrive on achieving goals, and want to make a measurable impact on customer loyalty, we'd love to meet you.
Apply today and help us create customers for life.
We are an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.

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