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Outbound Customer Service Jobs in California (NOW HIRING)

Redwood Realty

Be Seen First

Outbound Customer Service Representative

San Jose, CA · On-site

$20.50 - $25.25/hr

We are looking for a talented, focused, results-oriented Bi-lingual Customer Service Associate to facilitators, to our pre-qualified clients. We pay Hourly wages PLUS the best bonus structure in the ...

Intellectt INC

Customer Service

Livermore, CA · On-site

$18.75 - $25.50/hr

Role: Customer Service I Location: Livermore, CA 94550 Duration: 12 Months Shift Timings: 5:30 AM ... Handling of Inbound and Outbound customer calls. * Collects, receives, and records INR results.

Munchkin

Outbound Supervisor

Redlands, CA

$15 - $20.25/hr

With over 350+ patents under our belt, we continue to create solutions that leave our customers ... What You'll Do The Outbound Supervisor manages the Distribution Center in functions such as ...

Ultimate LLC

Customer Service Rep

Irvine, CA · On-site

$19/hr

Customer Service Representative | Temp-to-Hire | Irvine, CA | M-F 8:00am-5:00pm Kickstart a ... Manage inbound and outbound customer calls in a friendly, professional manner * Assist customers ...

New

Intellectt INC

Customer Service Specialist

Livermore, CA · On-site

$6.4K/mo

As the Customer Service Specialist, you will handle inbound and outbound calls in a fast paced, high volume call center. You will interact with customers to assist with demographic, member plan and ...

Ebbetts Pass Gas

Customer Service Rep

Arnold, CA · On-site

$21 - $23/hr

Handle inbound and outbound customer calls with clear, respectful, solution-focused communication ... Learn EDP's customer systems, routing processes, and service workflows through hands-on training

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Outbound Customer Service information

See California salary details

$10

$18

$26

How much do outbound customer service jobs pay per hour?

As of Aug 7, 2026, the average hourly pay for outbound customer service in California is $18.08, according to ZipRecruiter salary data. Most workers in this role earn between $14.23 and $18.99 per hour, depending on experience, location, and employer.

What does an outbound customer service do?

In an Outbound Customer Service role, your daily tasks typically include making outbound calls to existing or potential customers, following call scripts to provide information, answer questions, or promote products and services. You'll also record customer responses, input data in CRM systems, handle objections, and sometimes schedule appointments or conduct satisfaction surveys. Team collaboration is often encouraged to share effective strategies and meet group targets. The pace can be fast and goal-driven, but it offers opportunities to polish your communication skills and gain experience working with diverse customer needs.

What are the key skills and qualifications needed to thrive in outbound customer service?

To thrive as an Outbound Customer Service representative, you need strong communication skills, a persuasive approach, and proficiency in handling customer inquiries, typically supported by a high school diploma or equivalent. Familiarity with CRM software, call center telephony systems, and sometimes basic sales training are commonly required. Persistence, active listening, and resilience to rejection are valuable soft skills that make candidates excel in this role. These competencies are crucial to effectively engage potential customers, meet performance targets, and maintain a positive company image.

What is an outbound customer service?

An Outbound Customer Service job involves making calls to customers on behalf of a company. The purpose of these calls can include sales, follow-ups, surveys, appointment setting, or customer support. Agents proactively reach out to customers rather than waiting for them to call in. Strong communication skills, patience, and problem-solving abilities are essential in this role. Companies use outbound customer service to generate leads, improve customer relationships, and provide important information.

What are the most commonly searched types of Outbound Customer Service jobs in California? The most popular types of Outbound Customer Service jobs in California are:
What are popular job titles related to Outbound Customer Service jobs in California? For Outbound Customer Service jobs in California, the most frequently searched job titles are:
What job categories do people searching Outbound Customer Service jobs in California look for? The top searched job categories for Outbound Customer Service jobs in California are:
Outbound Customer Service jobs near you
Infographic showing various Outbound Customer Service job openings in California as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $37,597 per year, or $18.1 per hour.

Outbound Customer Service Representative

Vitavet Labs Inc

Westlake Village, CA • On-site

$16.90/hr

Other

Medical, Dental, Vision, Retirement, PTO

Re-posted 15 days ago

Job description

Benefits:

401(k)

401(k) matching

Bonus based on performance

Dental insurance

Employee discounts

Health insurance

Paid time off

Vision insurance

This is an in-office (not remote) position in our Westlake Village, CA facility. The schedule is Mon-Fri (no nights, and no weekends).

We are a growing pet nutrition company looking for a full-time Outbound Customer Service Representative to join our Direct-to-Consumer team.

We provide training so whether you are experienced or new to the workforce, you can succeed with us! Our ideal candidate is looking for a long-term stable position, is technically savvy, loves animals, and has an interest in health and wellness or nutrition.

In this role, you will make outbound calls to existing customers, ABSOLUTELY NO COLD CALLING. Your primary focus will be calling to get updated information for existing customers to ensure they continue ordering with us.

There will also be potential to learn to upsell, and cross-sell from our product portfolio, with a potential career path to Customer Service Representative and/or Account Executive.

Duties/Responsibilities

Communicate via outbound phone calls, as well as email.

Follow approved scripts on outbound calls to ensure proper expectations have been set and all compliance needs have been met.

Use provided rebuttals to overcome objections.

Address customer questions and concerns regarding their order while also managing account information.

Required Skills/Abilities

Excellent communication and interpersonal skills with a friendly and confident phone manner.

Ability to quickly learn about our products and services and efficiently communicate their features and benefits to customers.

Computer literate and willingness to learn.

Bilingual a plus.

Salary: $16.90 per hour plus bonus.

Monday-Friday in office position. Full Time preferred.

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