1

Outbound Customer Service Jobs in California (NOW HIRING)

Customer Service

Imperial, CA · On-site

$17 - $22/hr

We want motivated Inbound/Outbound Business Development Representatives to start setting ... Ability to always maintain and provide excellent customer service * Self-motivated, positive ...

Communicates with customers via inbound and outbound manual calls and outbound calls generated via automated dialer system * Assesses customer need for additional products/services * Assesses ...

Customer Service Rep

Yuba City, CA · On-site

$16.90 - $23/hr

Communicates with customers via inbound and outbound manual calls and outbound calls generated via automated dialer system * Assesses customer need for additional products/services * Assesses ...

Customer Service

Imperial, CA · On-site

$32K - $40K/yr

We want motivated Inbound/Outbound Business Development Representatives to start setting ... Ability to always maintain and provide excellent customer service * Self-motivated, positive ...

Customer Service

Imperial, CA · On-site

$32K - $40K/yr

We want motivated Inbound/Outbound Business Development Representatives to start setting ... Ability to always maintain and provide excellent customer service * Self-motivated, positive ...

Customer Service Rep

Chico, CA · On-site

$16.90 - $23/hr

Communicates with customers via inbound and outbound manual calls and outbound calls generated via automated dialer system * Assesses customer need for additional products/services * Assesses ...

Customer Service Rep

Temecula, CA · On-site

$16.90 - $23/hr

Communicates with customers via inbound and outbound manual calls and outbound calls generated via automated dialer system * Assesses customer need for additional products/services * Assesses ...

Customer Service Rep

San Diego, CA · On-site

$16.90 - $23/hr

Communicates with customers via inbound and outbound manual calls and outbound calls generated via automated dialer system * Assesses customer need for additional products/services * Assesses ...

Customer Service Rep

Chico, CA · On-site

$16.90 - $23/hr

Communicates with customers via inbound and outbound manual calls and outbound calls generated via automated dialer system * Assesses customer need for additional products/services * Assesses ...

Customer Service Representative

Brea, CA · On-site

$16.50 - $22.50/hr

Service Champions is looking for a dedicated Customer Service Representative to join our team. We ... Manage a high volume of inbound and outbound calls to schedule appointments. * Quickly identify ...

Customer Service Rep

Modesto, CA · On-site

$16.90 - $23/hr

Communicates with customers via inbound and outbound manual calls and outbound calls generated via automated dialer system * Assesses customer need for additional products/services * Assesses ...

Customer Service Representative

Brea, CA · On-site

$16.50 - $22.50/hr

Service Champions is looking for a dedicated Customer Service Representative to join our team. We ... Manage a high volume of inbound and outbound calls to schedule appointments. * Quickly identify ...

Customer Service

Imperial, CA · On-site

$17 - $22/hr

We want motivated Inbound/Outbound Business Development Representatives to start setting ... Ability to always maintain and provide excellent customer service * Self-motivated, positive ...

Showing results 41-60

Outbound Customer Service information

See California salary details

$10

$18

$26

How much do outbound customer service jobs pay per hour?

As of Sep 4, 2026, the average hourly pay for outbound customer service in California is $18.08, according to ZipRecruiter salary data. Most workers in this role earn between $14.23 and $18.99 per hour, depending on experience, location, and employer.

What is an outbound customer service?

An Outbound Customer Service job involves making calls to customers on behalf of a company. The purpose of these calls can include sales, follow-ups, surveys, appointment setting, or customer support. Agents proactively reach out to customers rather than waiting for them to call in. Strong communication skills, patience, and problem-solving abilities are essential in this role. Companies use outbound customer service to generate leads, improve customer relationships, and provide important information.

What does an outbound customer service do?

In an Outbound Customer Service role, your daily tasks typically include making outbound calls to existing or potential customers, following call scripts to provide information, answer questions, or promote products and services. You'll also record customer responses, input data in CRM systems, handle objections, and sometimes schedule appointments or conduct satisfaction surveys. Team collaboration is often encouraged to share effective strategies and meet group targets. The pace can be fast and goal-driven, but it offers opportunities to polish your communication skills and gain experience working with diverse customer needs.

What are the key skills and qualifications needed to thrive in outbound customer service?

To thrive as an Outbound Customer Service representative, you need strong communication skills, a persuasive approach, and proficiency in handling customer inquiries, typically supported by a high school diploma or equivalent. Familiarity with CRM software, call center telephony systems, and sometimes basic sales training are commonly required. Persistence, active listening, and resilience to rejection are valuable soft skills that make candidates excel in this role. These competencies are crucial to effectively engage potential customers, meet performance targets, and maintain a positive company image.

What are the most commonly searched types of Outbound Customer Service jobs in California?

The most popular types of Outbound Customer Service jobs in California are:

What are popular job titles related to Outbound Customer Service jobs in California?

For Outbound Customer Service jobs in California, the most frequently searched job titles are:

Infographic showing various Outbound Customer Service job openings in California as of August 2026, with employment types broken down into 52% Part Time, and 48% Temporary. Highlights an 100% In-person job distribution, with an average salary of $37,597 per year, or $18.1 per hour.

Customer Support / Collection Representative

SSD Alarm

Anaheim, CA • On-site

$23 - $25/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 11 hours ago


Job description

With over 50 years in the industry, SSD Alarm has grown to become one of the largest and most respected providers of integrated security and fire solutions in the U.S. We own and operate our own UL Central Station and have built a strong reputation in the industry for technical expertise and service. Our company continues to grow by focusing on customer service excellence and leading in technology. We seek top talent in the Security Industry. We are seeking an experienced Customer Support/Collections Representative to join our team in Anaheim, CA. The ideal candidates are interested in career growth, detailed and have a passion for the security systems industry. SSD invests in employees' personal and professional growth by providing on-going training opportunities to stay ahead of the competition. We value hard work and dedication and believe in fostering growth through internal development and promotion where applicable.
  • Must be highly organized and detail oriented
  • Strong problem solving and follow-up skills
  • Proficient with 10-key and must be able to type minimum 40 WPM
  • Excellent written and verbal communication
  • Ability to work independently and be part of a team

Job Responsibilities:
  • Perform high volume inbound and outbound customer support calls with an emphasis on balances 60 days past due and older
  • Reconcile credit memos and pre-payments against open invoices
  • Work cross functionally with internal stakeholders to resolve customer issues in a timely manner
  • Maintain accurate customer records in ERP system
  • Accountable for achieving monthly retention/collection goals
  • Send account statement and dunning letters as required
  • Perform additional assignments as directed by the Accounting Manager

Preferred
  • Customer Support Experience

Benefits: We recognize people as our most valuable asset. Our competitive salary and benefits package includes 401(k), medical, dental and vision insurance, life insurance, paid company holidays, and paid vacations. Additional training provided.
  • SSD Alarm is an Equal Opportunity Employer. Employment contingent upon successful completion of post-offer background screening and drug testing.

Location: 1740 N. Lemon Street, Anaheim, CA 92801
Job Type: Full-time