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Outbound Customer Service Jobs in Arizona (NOW HIRING)

Collins Comfort Masters

Customer Service Representative

Tempe, AZ · On-site

$17 - $19/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Customer Service Representative Our Customer Service Reps, or CSR's, work from our in-office call center delivering stellar customer service while handling inbound & outbound customer calls to ...

Cintas

Customer Service Representative

Phoenix, AZ

$15.50 - $21.25/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Experience with heavy inbound and outbound calls and transferring calls * 3+ years' business-to ... and services that help keep their customers' facilities and employees clean, safe, and looking ...

Cintas

Customer Service Representative

Phoenix, AZ · On-site

$15.50 - $21.25/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Experience with heavy inbound and outbound calls and transferring calls * 3+ years' business-to ... and services that help keep their customers' facilities and employees clean, safe, and looking ...

Liveops

Remote Customer Service Agent

Peoria, AZ · Remote

$15.25 - $20.25/hr

Handle inbound and/or outbound customer service calls. * Assess customer needs and resolve inquiries efficiently and professionally. Requirements * Minimum 1 year of phone-based customer service ...

Liveops

Remote Customer Service Agent

Gilbert, AZ · Remote

$15.50 - $20.75/hr

Handle inbound and/or outbound customer service calls. * Assess customer needs and resolve inquiries efficiently and professionally. Requirements * Minimum 1 year of phone-based customer service ...

Liveops

Remote Customer Service Agent

Tempe, AZ · Remote

$14.75 - $19.75/hr

Handle inbound and/or outbound customer service calls. * Assess customer needs and resolve inquiries efficiently and professionally. Requirements * Minimum 1 year of phone-based customer service ...

Liveops

Remote Customer Service Agent

Mesa, AZ · Remote

$15.50 - $20.50/hr

Handle inbound and/or outbound customer service calls. * Assess customer needs and resolve inquiries efficiently and professionally. Requirements * Minimum 1 year of phone-based customer service ...

Liveops

Remote Customer Service Agent

Chandler, AZ · Remote

$15.25 - $20.50/hr

Handle inbound and/or outbound customer service calls. * Assess customer needs and resolve inquiries efficiently and professionally. Requirements * Minimum 1 year of phone-based customer service ...

Liveops

Remote Customer Service Agent

Phoenix, AZ · Remote

$15.50 - $20.50/hr

Handle inbound and/or outbound customer service calls. * Assess customer needs and resolve inquiries efficiently and professionally. Requirements * Minimum 1 year of phone-based customer service ...

Liveops

Remote Customer Service Agent

Casa Grande, AZ · Remote

$14.75 - $19.75/hr

Handle inbound and/or outbound customer service calls. * Assess customer needs and resolve inquiries efficiently and professionally. Requirements * Minimum 1 year of phone-based customer service ...

Liveops

Remote Customer Service Agent

Scottsdale, AZ · Remote

$15.50 - $21/hr

Handle inbound and/or outbound customer service calls. * Assess customer needs and resolve inquiries efficiently and professionally. Requirements * Minimum 1 year of phone-based customer service ...

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Outbound Customer Service information

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$9

$17

$24

How much do outbound customer service jobs pay per hour?

As of Aug 20, 2026, the average hourly pay for outbound customer service in Arizona is $17.07, according to ZipRecruiter salary data. Most workers in this role earn between $13.46 and $17.93 per hour, depending on experience, location, and employer.

What is an outbound customer service?

An Outbound Customer Service job involves making calls to customers on behalf of a company. The purpose of these calls can include sales, follow-ups, surveys, appointment setting, or customer support. Agents proactively reach out to customers rather than waiting for them to call in. Strong communication skills, patience, and problem-solving abilities are essential in this role. Companies use outbound customer service to generate leads, improve customer relationships, and provide important information.

What does an outbound customer service do?

In an Outbound Customer Service role, your daily tasks typically include making outbound calls to existing or potential customers, following call scripts to provide information, answer questions, or promote products and services. You'll also record customer responses, input data in CRM systems, handle objections, and sometimes schedule appointments or conduct satisfaction surveys. Team collaboration is often encouraged to share effective strategies and meet group targets. The pace can be fast and goal-driven, but it offers opportunities to polish your communication skills and gain experience working with diverse customer needs.

What are the key skills and qualifications needed to thrive in outbound customer service?

To thrive as an Outbound Customer Service representative, you need strong communication skills, a persuasive approach, and proficiency in handling customer inquiries, typically supported by a high school diploma or equivalent. Familiarity with CRM software, call center telephony systems, and sometimes basic sales training are commonly required. Persistence, active listening, and resilience to rejection are valuable soft skills that make candidates excel in this role. These competencies are crucial to effectively engage potential customers, meet performance targets, and maintain a positive company image.

What are the most commonly searched types of Outbound Customer Service jobs in Arizona?

The most popular types of Outbound Customer Service jobs in Arizona are:

What are popular job titles related to Outbound Customer Service jobs in Arizona?

For Outbound Customer Service jobs in Arizona, the most frequently searched job titles are:

What job categories do people searching Outbound Customer Service jobs in Arizona look for?

The top searched job categories for Outbound Customer Service jobs in Arizona are:

What cities in Arizona are hiring for Outbound Customer Service jobs?

Cities in Arizona with the most Outbound Customer Service job openings:

Outbound Customer Service jobs near you
Infographic showing various Outbound Customer Service job openings in Arizona as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 16% Part Time, 2% Temporary, and 2% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $35,501 per year, or $17.1 per hour.

Customer Service Representative

Collins Comfort Masters

Tempe, AZ • On-site

$17 - $19/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 27 days ago

Job description

Customer Service Representative

Our Customer Service Reps, or CSR's, work from our in-office call center delivering stellar customer service while handling inbound & outbound customer calls to schedule HVAC, Plumbing, & Water Treatment maintenance & service appointments. Additionally, CSR's handle a variety of other calls such as payment and refund processing, billing updates, maintenance memberships, and other job related tasks as assigned. This is a metric-based position with fun added incentives! Plumbing & HVAC industry experience highly desirable. Please note, this is an in-office position- we do not currently offer remote. Bilingual English-Spanish speaking is a plus!

What's In It For Me?

  • Competitive Pay! $17-19 per hour plus commission
  • Excellent Schedules! We pride ourselves in not over-working the team and having no work shortage!
  • Dedicated on-going training, support, and career growth! We focus on continued education through hands-on classroom & on-the-job trainings, one on one's, and small group trainings
  • Paid Time Off, 6 Paid Holidays per year, PLUS get paid to take your birthday off! That's right! Take some time off with your family throughout the year, our teams deserve it!
  • Generous benefits package including multiple options for Health, Vision, and Dental plans for you and your family to choose from, plus Short-Term and Long-Term Disability options & Company Paid Life Insurance
  • 401K Retirement Plan with company match! Start contributing and earning that company match right away!
  • Special Program Options: HSA, FSA, Free Employee Assistance Program, Legal Services, Identity Theft Protection, and more

What Will I Do?

  • Successfully handle high volume inbound & outbound customer service calls
  • Respond to e-mail inquiries
  • Expedite unresolved customer grievances to designated departments for further investigation
  • Maintain accurate customer information and scheduled appointment details
  • Actively promote and sell new or additional services or products when applicable
  • Provide stellar customer service with a can-do attitude
  • Successfully meet KPI performance metrics

Do I Have What it Takes?

  • High School Diploma or GED preferred
  • At least 1 year customer service call center experience, industry experience is a plus
  • Intermediate computer proficiency particularly with Microsoft applications such as Outlook, Word, & Excel
  • Experience using CRM systems- Service Titan & Dialpad experience is a plus
  • Strong critical thinking skills and attention to detail
  • Must be fluent in reading, writing and speaking English, Spanish is a plus
  • Must be able to sit for long periods of time
  • Must pass a pre-employment background check and drug screen

Wrench Group and its affiliates are proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, genetic information, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. The company encourages all qualified candidates who are eligible to work in the United States to apply, but it does not sponsor applicants or employees who require a visa to work legally.

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