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Outbound Customer Service Jobs in Arizona (NOW HIRING)

Banking

Customer Service Representative

Tempe, AZ · On-site

$15.50 - $21.25/hr

Contact customers through inbound and outbound calls to confirm business needs. * Qualify leads and ... Client Services * or related experience * Strong customer service and communication skill.

Cool Willy's

Customer Service Representative

Tucson, AZ · On-site

$16 - $19/hr

Proactive Outbound Communication: Initiate outbound calls to follow up on service inquiries, inform customers about promotions, and ensure customer satisfaction. * Customer Engagement: Build and ...

Valor Global

Customer Service Representative

Phoenix, AZ · On-site

$17.50 - $18.50/hr

Responsibilities include handling inbound and outbound interactions, responding to email ... Customer Service Representative Location BYOD About the Organization Valor Global was founded in ...

Valor Global

Customer Service Representative

Phoenix, AZ · On-site

$17.50 - $18.50/hr

Responsibilities include handling inbound and outbound interactions, responding to email ... Customer Service Representative Location BYOD About the Organization Valor Global was founded in ...

Tentek

Office administrator

Scottsdale, AZ · On-site

$18.25 - $25/hr

This candidate will be using Microsoft Office Suite (Excel, Outlook) daily and will be making outbound Merchant Services Customer Service calls to our extensive client base. They will be responsible ...

Peoria Ford

SERVICE BDC AGENT

Peoria, AZ

$15 - $20/hr

Handle inbound and outbound customer calls, texts, and emails. * Contact customers due for service and generate service appointments. * Follow up with customers who have declined, missed, or ...

New

Peoria Ford

SERVICE BDC AGENT

Peoria, AZ · On-site

$15 - $20/hr

Handle inbound and outbound customer calls, texts, and emails. * Contact customers due for service and generate service appointments. * Follow up with customers who have declined, missed, or ...

New

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Outbound Customer Service information

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$17

$24

How much do outbound customer service jobs pay per hour?

As of Aug 20, 2026, the average hourly pay for outbound customer service in Arizona is $17.07, according to ZipRecruiter salary data. Most workers in this role earn between $13.46 and $17.93 per hour, depending on experience, location, and employer.

What is an outbound customer service?

An Outbound Customer Service job involves making calls to customers on behalf of a company. The purpose of these calls can include sales, follow-ups, surveys, appointment setting, or customer support. Agents proactively reach out to customers rather than waiting for them to call in. Strong communication skills, patience, and problem-solving abilities are essential in this role. Companies use outbound customer service to generate leads, improve customer relationships, and provide important information.

What does an outbound customer service do?

In an Outbound Customer Service role, your daily tasks typically include making outbound calls to existing or potential customers, following call scripts to provide information, answer questions, or promote products and services. You'll also record customer responses, input data in CRM systems, handle objections, and sometimes schedule appointments or conduct satisfaction surveys. Team collaboration is often encouraged to share effective strategies and meet group targets. The pace can be fast and goal-driven, but it offers opportunities to polish your communication skills and gain experience working with diverse customer needs.

What are the key skills and qualifications needed to thrive in outbound customer service?

To thrive as an Outbound Customer Service representative, you need strong communication skills, a persuasive approach, and proficiency in handling customer inquiries, typically supported by a high school diploma or equivalent. Familiarity with CRM software, call center telephony systems, and sometimes basic sales training are commonly required. Persistence, active listening, and resilience to rejection are valuable soft skills that make candidates excel in this role. These competencies are crucial to effectively engage potential customers, meet performance targets, and maintain a positive company image.

What are the most commonly searched types of Outbound Customer Service jobs in Arizona?

The most popular types of Outbound Customer Service jobs in Arizona are:

What are popular job titles related to Outbound Customer Service jobs in Arizona?

For Outbound Customer Service jobs in Arizona, the most frequently searched job titles are:

What job categories do people searching Outbound Customer Service jobs in Arizona look for?

The top searched job categories for Outbound Customer Service jobs in Arizona are:

What cities in Arizona are hiring for Outbound Customer Service jobs?

Cities in Arizona with the most Outbound Customer Service job openings:

Outbound Customer Service jobs near you
Infographic showing various Outbound Customer Service job openings in Arizona as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 16% Part Time, 2% Temporary, and 2% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $35,501 per year, or $17.1 per hour.

Customer Service Representative

Collabera Technologies

Tempe, AZ • On-site

$20 - $23/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 10 days ago

Job description

Description

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Customer Service Representative
Contract: Tempe, Arizona, US
Salary Range: 20.00 - 23.00 | Per Hour
Job Code: 370934
End Date: 2026-09-09
Days Left: 23 days, 3 hours left
Apply
Position Details :
Client: Bank
Job title: Customer Service Representative
Location: Tempe, AZ 85288
Duration: 3 months (likely extension to 6+ months with potential FTE conversion)
Start Date: ASAP- Apply Now
Pay Range: $20-$23/hr
Work Schedule:
  • Training (First Month): 100% onsite (Monday-Friday)
  • After Training:
    • Tuesday-Thursday: Onsite
    • Monday & Friday: Work from Home (Hybrid)
Job Summary
We are seeking a polished and customer-focused Customer Service Representative with strong sales and relationship management experience. This role is responsible for engaging customers, qualifying business needs, managing sales referrals, scheduling appointments, maintaining CRM documentation, and supporting the customer's journey through activation. The ideal candidate has excellent communication skill, a stable work history, and a passion for delivering exceptional customer experiences.
Key Responsibilities
  • Contact customers through inbound and outbound calls to confirm business needs.
  • Qualify leads and route confirmed opportunities to Sales Consultants.
  • Manage customer pipeline and referral queue efficiently.
  • Schedule appointments and callbacks for sales representatives.
  • Maintain accurate CRM documentation, referral notes, and activity tracking.
  • Follow up with customers regarding documentation, contract signing, and onboarding.
  • Coordinate with underwriting and internal business partners.
  • Conduct welcome calls to ensure successful customer activation.
  • Track contact attempts and maintain detailed pipeline records.
  • Participate in weekly feedback sessions and process improvement initiatives.
  • Meet productivity, quality, and customer service expectations.
Required Qualifications
  • Minimum 6 months of experience in:
    • Customer Service
    • Contact Center
    • Financial Services
    • Sales Support
    • Client Services
    • or related experience
  • Strong customer service and communication skill.
  • Bilingual Spanish.
  • Experience with outbound calling and customer follow-up.
  • CRM documentation and pipeline management experience.
  • Proven stable work history.
  • Ability to multitask in a fast-paced environment.
  • Proficient with MS Excel and MS Office.
Preferred Qualifications
  • Business Banking or Financial Services experience.
  • Customer Success or Account Management background.
  • Loan Processing or Underwriting support experience.
Preferred Skill
  • Sales & Customer Service
  • Lead & Pipeline Management
  • CRM Management
  • Outbound Calling
  • Appointment Scheduling
  • Referral Tracking
  • Documentation & Note Taking
  • Customer Follow-Up
  • Contract & Underwriting Support
  • Process Coordination
  • MS Excel
  • Attention to Detail
  • Cross-Functional Collaboration
The Company offers the following benefits for this position, subject to applicable eligibility requirements: medical insurance, dental insurance, vision insurance, 401(k) retirement plan, life insurance, long-term disability insurance, short-term disability insurance, paid parking/public transportation, paid time off, paid sick and safe time, hours of paid vacation time, weeks of paid parental leave, and paid holidays annually - as applicable.
Job Requirement
  • Customer Service
  • Sales
  • Contact Center
  • Call Center
  • Outbound Calls
  • Inbound Calls
  • CRM
  • Pipeline Management
  • Customer Follow-Up
  • Appointment Scheduling
  • Referral Tracking
  • Data Entry
  • Client Services
  • Business Banking
  • Financial Services
  • Loan Processing
  • Account Management
  • Customer Success
  • Documentation
  • Underwriting Support
  • Cross-Functional Coordination
  • Process Management
  • Multitasking.
  • Spanish CSR
  • Spanish
Reach Out to a Recruiter
  • Recruiter
  • Email
  • Phone
  • Soumya Choubey
  • soumya.choubey@collabera.com

Apply Now

Apply