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Collabera Technologies

Avaya Engineer

Charlotte, NC · On-site

$65 - $70/hr

... At Collabera, we don't just offer jobs-we build careers. As a global Visionary in talent solutions, we provide opportunities to work with top organizations, cutting-edge technologies, and dynamic ...

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Collabera Technologies

C# Developer

Houston, TX · On-site

$68 - $73/hr

... Collabera, we don't just offer jobs-we build careers. As a global in talent solutions, we provide opportunities to work with top organizations, cutting-edge technologies, and dynamic teams. Our ...

Collabera Technologies

QA Tester GenAI

Charlotte, NC · On-site

$55 - $60/hr

... Collabera, we don't just offer jobs-we build careers. As a global leader in talent solutions, we provide opportunities to work with top organizations, cutting-edge technologies, and dynamic teams.

Collabera Technologies

SAP Project Manager

Seattle, WA · On-site

$55 - $57/hr

Pay Range : $55-57/hr Please call me directly at 212-444-3125 or email me at naresh.maradapu@collabera.com to speak in detail about the job. Top Skills : SAP Program Manager, SAP Project Manager, SAP ...

Collabera Technologies

Executive Assistant

Houston, TX · On-site

Description * Home * Search Jobs * Executive Assistant Direct Hire: Houston, Texas, US Salary Range: 80000.00 - 85000.00 | Per Annum Job Code: 370276 End Date: 2026-07-29 Days Left: 29 days, 4 hours ...

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    Avaya Engineer

    Collabera Technologies

    Charlotte, NC • On-site

    $65 - $70/hr

    Other

    Medical, Dental, Vision, Life, Retirement, PTO

    Posted 2 days ago

    Job description

    Description

    1. Home
    2. Search Jobs
    3. Job Description

    Avaya Engineer
    Contract: Charlotte, North Carolina, US
    Salary Range: 65.00 - 70.00 | Per Hour
    Job Code: 370227
    End Date: 2026-07-24
    Days Left: 25 days, 3 hours left
    Apply
    Set to Apply?
    Apply now or reach out to Anjesh Singh at anjesh.singh@Collabera.com for more information. We look forward to speaking with you!
    Job Title: ACM Engineer Role
    Location: Charlotte, NC only
    Work Arrangement: Hybrid
    Client Industry: BankingDuration: 12-18 Months
    Schedule: Monday to Friday, 8 AM - 5 PM EST
    Key Responsibilities:
    • The position will reside in a Real Time Collaboration Contact Center Engineering team, directly supporting Architecture and Engineering functions for Contact Center products and solutions.
    • Responsible for development of program schedules, program tasks, communication materials for senior leadership, and Contact Center engineering documentation related to fast-moving programs.
    • Provide software and hardware support requiring complex integrated configurations in the areas of ACM Communications Manager, PBX (call routing, Cisco Unity Connection integration, AES, CMS, one-X), Sonus/Ribbon, LAN/WAN, VoIP, SIP, Session Management, and Media Server.
    • Assist in the development of project documentation, including Bills of Materials (BOMs), cost estimates, and equipment placement requests.
    • Provide program guidance and develop engineering timelines in partnership with program delivery teams.
    • Directly support business-initiated projects.
    • Communicate program status, risks, and open issues to leadership.
    • Develop ROM (Rough Order of Magnitude) and SOW (Statement of Work) quotes for equipment placement and licensing projects.
    Required Qualifications:
    • 8+ years of Contact Center / Call Center Engineering experience
    • Strong hands-on expertise in ACM technologies
    • Deep knowledge of (ACM) (core requirement)
    • Experience with CMS and Session Manager
    • Experience with Aspect, NICE Voice Recording, IVR platforms, Dialers, Genesys IVR, VoIP IVR, BroadSoft
    • Knowledge of CTI (Computer Telephony Integration)
    • Strong understanding of LAN/WAN networking, switches, and routers
    • Strong expertise in SIP (Session Initiation Protocol)
    Compensation
    Hourly Rate: $65 - $70 per hour
    This range reflects base compensation and may vary based on location, market conditions, experience, and candidate qualifications.
    Benefits:
    The Company offers the following benefits for this position, subject to applicable eligibility requirements: medical insurance, dental insurance, vision insurance, 401(k) retirement plan, life insurance, long-term disability insurance, short-term disability insurance, paid parking/public transportation, (paid time, paid sick and safe time, hours of paid vacation time, weeks of paid parental leave, paid holidays annually - AS Applicable)
    About Us
    At Collabera, we don't just offer jobs-we build careers. As a global Visionary in talent solutions, we provide opportunities to work with top organizations, cutting-edge technologies, and dynamic teams. Our culture thrives on innovation, collaboration, and a commitment to excellence. With continuous learning, career growth, and a people-first approach, we empower you to achieve your full potential. Join us and be part of a company that values passion, integrity, and making an impact.
    Going to Apply?
    Apply now or reach out to Anjesh Singh at anjesh.singh@Collabera.com for more information. We look forward to speaking with you!
    Job Requirement
    • ACM
    • CMS
    • VOIP
    Reach Out to a Recruiter
    • Recruiter
    • Email
    • Phone
    • Anjesh Singh
    • anjesh.singh@collabera.com

    Apply Now

    Apply