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Weekend Customer Service Representative Jobs in Arizona

Mr. Appliance

Customer Service Representative

Tempe, AZ · On-site

$16 - $25/hr

We are looking for Customer Service Representatives for our office. Apply today! If you value ... Oh, and did we mention... no nights or weekends! We'll also give you the ongoing training that you ...

Universal Glass

Be Seen First

Customer Service Representative

Phoenix, AZ · On-site

$20 - $24/hr

Universal Glass is now hiring a full time or part time customer service representative for our auto department. Our office is located in North Phoenix. Experience in service industry is a BONUS ie:

XPO Logistics

Customer Service Representative

Nogales, AZ · On-site

$14.25 - $19.50/hr

What you'll need to succeed as a Customer Service Representative at XPO Minimum qualifications: * 2 ... Available to work a variety of shifts, including days, evenings, nights and weekends Preferred ...

XPO Logistics

Customer Service Representative

Nogales, AZ · On-site

$14.25 - $19.50/hr

What you'll need to succeed as a Customer Service Representative at XPO Minimum qualifications: * 2 ... Available to work a variety of shifts, including days, evenings, nights and weekends Preferred ...

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Weekend Customer Service Representative information

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How much do weekend customer service representative jobs pay per hour?

As of Jul 17, 2026, the average hourly pay for weekend customer service representative in Arizona is $17.52, according to ZipRecruiter salary data. Most workers in this role earn between $14.33 and $19.47 per hour, depending on experience, location, and employer.

What is a Weekend Customer Service Representative job?

A Weekend Customer Service Representative assists customers with inquiries, complaints, and support needs during weekends. They typically communicate via phone, email, or chat to resolve issues efficiently. This role requires strong problem-solving skills, patience, and knowledge of company policies. It is ideal for individuals looking for part-time work with flexible weekend hours.

What are the key skills and qualifications needed to thrive in the Weekend Customer Service Representative position, and why are they important?

To thrive as a Weekend Customer Service Representative, you need strong communication skills, problem-solving ability, and experience in customer-facing roles, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center phone systems, or ticketing platforms is typically expected. Excellent active listening, patience, and a calm demeanor help individuals excel when addressing customer concerns during high-demand weekend shifts. These skills ensure efficient issue resolution and create a positive customer experience, which is crucial for building brand loyalty and maintaining operational success outside typical business hours.

What does a typical weekend shift look like for a Weekend Customer Service Representative?

As a Weekend Customer Service Representative, your shifts will often involve responding to customer inquiries via phone, email, or chat during high-traffic hours when many businesses see increased customer activity. You’ll handle a range of issues, from product support to order concerns, often as part of a small team or occasionally working independently, depending on the company. These shifts may be fast-paced, requiring you to multitask and prioritize customer needs effectively. Working weekends can also provide valuable experience in handling urgent issues and sometimes offers premium pay or flexible scheduling options. This role is ideal for those who enjoy helping people and want to gain further experience in customer service outside of a traditional weekday schedule.

What are the most commonly searched types of Customer Service Representative jobs in Arizona? The most popular types of Customer Service Representative jobs in Arizona are:
What are popular job titles related to Weekend Customer Service Representative jobs in Arizona? For Weekend Customer Service Representative jobs in Arizona, the most frequently searched job titles are:
What job categories do people searching Weekend Customer Service Representative jobs in Arizona look for? The top searched job categories for Weekend Customer Service Representative jobs in Arizona are:
What cities in Arizona are hiring for Weekend Customer Service Representative jobs? Cities in Arizona with the most Weekend Customer Service Representative job openings:
Weekend Customer Service Representative jobs near you
Customer Service Representative

Customer Service Representative

Heritage Exposition Services

Phoenix, AZ • On-site

$16 - $21.75/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 7 days ago

Job description

Job Overview & Purpose
The Customer Service Representative (CSR) plays a critical role in ensuring a superior customer experience and supporting event service requirements. This individual is responsible for order execution, exhibitor support, on-site trade show services, and vendor product shipments.
As a frontline customer contact, the CSR must be organized, detail-oriented, and proactive, with the ability to multi-task and effectively communicate with clients and internal teams. This position requires collaboration with various departments to establish production schedules and ensure smooth execution on-site.
Reports to: Customer Service Representative Manager
Key Responsibilities & Duties
Primary Responsibilities
  • Customer Follow-Up & Engagement - Assist in customer communication, responding to inquiries, and providing updates to ensure a seamless exhibitor experience.
  • Order Management & Data Entry - Accurately enter exhibitor orders into the Heritage system, ensuring all customer requests and changes are recorded efficiently.
  • Phone & Email Support - Answer client calls and emails, addressing their questions, concerns, and service needs in a professional manner.
  • On-Site Trade Show Support - Assist with customer service operations at trade show venues, ensuring exhibitor needs are met and logistics run smoothly.
  • Invoice & Payment Processing - Calculate figures such as discounts, commissions, taxes, and total prices for invoicing purposes.
  • Production Coordination - Collaborate with other departments to establish production schedules and ensure timely execution of services.

Additional Responsibilities
  • Travel & On-Site Service Assistance - Available for paid travel to trade shows, including overnight stays and weekend/extended hours when necessary.
  • Process Improvement & Task Management - Identify opportunities for operational improvements, ensuring workflow efficiency.
  • Administrative & Office Support - Assist with filing, document management, and internal communications.
  • Customer Issue Resolution - Proactively address and resolve exhibitor concerns, escalating issues when necessary.

Work Environment & Physical Demands
This position is full-time and in-person, requiring regular travel to trade show sites and on-site customer service operations. Travel will be required for event setup, execution, and teardown, and employees must be available for weekend work and extended hours as needed, depending on show schedules.
Frequent periods of sitting, standing, walking, and typing. Ability to lift up to 25 lbs.. Periodic bending, reaching, twisting, carrying, pushing, and pulling.
Heritage Exposition Services is a DRUG-FREE WORKPLACE and requires pre-employment drug and background screenings.
Requirements
Required Skills & Qualifications
Required:
  • 1-3 years of experience in customer service, hospitality, sales, or event support.
  • Proficiency in:
    • Microsoft Excel (data entry, reporting)
    • Microsoft Outlook (email and scheduling)
    • Microsoft Word (documentation)
    • Google Docs (collaborative processing)
  • Strong mathematical skills for invoicing and order processing (calculating taxes, discounts, percentages).
  • Excellent verbal and written communication skills with a strong customer service mindset.
  • Highly organized and detail-oriented with the ability to multi-task in a fast-paced environment.
  • Ability to work independently and proactively solve problems while maintaining professionalism.
  • Valid driver's license and reliable form of transportation

Preferred:
  • Previous experience in the hospitality, event services, or sales industries.
  • Experience handling order processing and exhibitor services for trade shows or large-scale events.
  • Experience with customer relationship management (CRM) systems.

At Heritage Exposition Services, we require all team members to uphold our H-Hour Service commitment, ensuring that every client receives the highest quality experience-no exceptions. Our team is dedicated to excellence, responsiveness, and professionalism in every interaction, maintaining the standards that set us apart in the industry.
Benefits
  • Health Care Plan (Medical, Dental & Vision)
  • Retirement Plan (401(k)) with employer match when applicable
  • Employee Stock Ownership Plan (ESOP) - eligible employees participate in the company's long-term growth and success
  • Paid Time Off (Vacation, Sick & Paid Holidays)
  • Training & Professional Development
  • Career growth opportunities within a nationwide, employee-owned organization

Heritage Exposition Services is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based on race, color, religion, sex, national origin, age, disability, genetic information, veteran status, sexual orientation, gender identity, or any other protected status under applicable laws. All employment decisions are based on qualifications, merit, and business needs.

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