Norcross, GA · On-site
$15.25 - $20.50/hr
Familiarity with electronic communication methods such as email, instant messaging and chat services Optical Customer Service Rep Duties Provide quality customer service by answering outbound ...
Norcross, GA · On-site
$15.25 - $20.50/hr
Familiarity with electronic communication methods such as email, instant messaging and chat services Optical Customer Service Rep Duties Provide quality customer service by answering outbound ...
Lawrenceville, GA · On-site
$14.75 - $20/hr
Provide quality customer service by answering outbound customer calls and/or emails and chat, prioritizing and responding to customer questions/concerns, entering orders and/or rework orders ...
Lawrenceville, GA · On-site
$14.75 - $20/hr
Provide quality customer service by answering outbound customer calls and/or emails and chat, prioritizing and responding to customer questions/concerns, entering orders and/or rework orders ...
Savannah, GA · On-site
$15 - $20.25/hr
Manage inbound and outbound customer contacts in a courteous, professional, and timely manner ... service, tech support, inside sales, back-office support, chat, or administrative roles * Prior ...
Savannah, GA · On-site
$15 - $20.25/hr
Manage inbound and outbound customer contacts in a courteous, professional, and timely manner ... service, tech support, inside sales, back-office support, chat, or administrative roles * Prior ...
Suwanee, GA · On-site
$15 - $20.25/hr
Experience with heavy inbound and outbound calls and transferring calls * 3+ years' business-to ... and services that help keep their customers' facilities and employees clean, safe, and looking ...
Suwanee, GA · On-site
$15 - $20.25/hr
Experience with heavy inbound and outbound calls and transferring calls * 3+ years' business-to ... and services that help keep their customers' facilities and employees clean, safe, and looking ...
Suwanee, GA · On-site
$15 - $20.25/hr
Experience with heavy inbound and outbound calls and transferring calls * 3+ years' business-to ... and services that help keep their customers' facilities and employees clean, safe, and looking ...
Suwanee, GA · On-site
$15 - $20.25/hr
Experience with heavy inbound and outbound calls and transferring calls * 3+ years' business-to ... and services that help keep their customers' facilities and employees clean, safe, and looking ...
$14.75 - $19.75/hr
We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service ... We are looking for Outbound Sales Representatives to support a variety of projects while ...
$14.75 - $19.75/hr
We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service ... We are looking for Outbound Sales Representatives to support a variety of projects while ...
Savannah, GA · On-site
$14.50 - $19.25/hr
Customer Care Representative MCI is one of the fastest-growing tech-enabled business services ... Handle inbound and outbound calls in a courteous, timely, and professional manner * Resolve ...
Savannah, GA · On-site
$14.50 - $19.25/hr
Customer Care Representative MCI is one of the fastest-growing tech-enabled business services ... Handle inbound and outbound calls in a courteous, timely, and professional manner * Resolve ...
$13.75 - $18.25/hr
We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service ... We are looking for Outbound Sales Representatives to support a variety of projects while ...
$13.75 - $18.25/hr
We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service ... We are looking for Outbound Sales Representatives to support a variety of projects while ...
$13.50 - $18/hr
We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service ... We are looking for Outbound Sales Representatives to support a variety of projects while ...
$13.50 - $18/hr
We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service ... We are looking for Outbound Sales Representatives to support a variety of projects while ...
$12.50 - $16.50/hr
We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service ... We are looking for Outbound Sales Representatives to support a variety of projects while ...
$12.50 - $16.50/hr
We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service ... We are looking for Outbound Sales Representatives to support a variety of projects while ...
Hinesville, GA · On-site
$13.75 - $18.25/hr
We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service ... We are looking for Outbound Sales Representatives to support a variety of projects while ...
Hinesville, GA · On-site
$13.75 - $18.25/hr
We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service ... We are looking for Outbound Sales Representatives to support a variety of projects while ...
$14 - $18.50/hr
We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service ... We are looking for Outbound Sales Representatives to support a variety of projects while ...
$14 - $18.50/hr
We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service ... We are looking for Outbound Sales Representatives to support a variety of projects while ...
Carrollton, GA · Remote
$14.50 - $19.25/hr
Handle inbound and/or outbound customer service calls. * Assess customer needs and resolve inquiries efficiently and professionally. Requirements * Minimum 1 year of phone-based customer service ...
Carrollton, GA · Remote
$14.50 - $19.25/hr
Handle inbound and/or outbound customer service calls. * Assess customer needs and resolve inquiries efficiently and professionally. Requirements * Minimum 1 year of phone-based customer service ...
Conyers, GA · Remote
$13.50 - $18.25/hr
Handle inbound and/or outbound customer service calls. * Assess customer needs and resolve inquiries efficiently and professionally. Requirements * Minimum 1 year of phone-based customer service ...
Conyers, GA · Remote
$13.50 - $18.25/hr
Handle inbound and/or outbound customer service calls. * Assess customer needs and resolve inquiries efficiently and professionally. Requirements * Minimum 1 year of phone-based customer service ...
Lithonia, GA · Remote
$14.25 - $19/hr
Handle inbound and/or outbound customer service calls. * Assess customer needs and resolve inquiries efficiently and professionally. Requirements * Minimum 1 year of phone-based customer service ...
Lithonia, GA · Remote
$14.25 - $19/hr
Handle inbound and/or outbound customer service calls. * Assess customer needs and resolve inquiries efficiently and professionally. Requirements * Minimum 1 year of phone-based customer service ...
Rome, GA · Remote
$15.50 - $20.75/hr
Handle inbound and/or outbound customer service calls. * Assess customer needs and resolve inquiries efficiently and professionally. Requirements * Minimum 1 year of phone-based customer service ...
Rome, GA · Remote
$15.50 - $20.75/hr
Handle inbound and/or outbound customer service calls. * Assess customer needs and resolve inquiries efficiently and professionally. Requirements * Minimum 1 year of phone-based customer service ...
Douglasville, GA · Remote
$13.75 - $18.50/hr
Handle inbound and/or outbound customer service calls. * Assess customer needs and resolve inquiries efficiently and professionally. Requirements * Minimum 1 year of phone-based customer service ...
Douglasville, GA · Remote
$13.75 - $18.50/hr
Handle inbound and/or outbound customer service calls. * Assess customer needs and resolve inquiries efficiently and professionally. Requirements * Minimum 1 year of phone-based customer service ...
Mcdonough, GA · Remote
$14.25 - $19/hr
Handle inbound and/or outbound customer service calls. * Assess customer needs and resolve inquiries efficiently and professionally. Requirements * Minimum 1 year of phone-based customer service ...
Mcdonough, GA · Remote
$14.25 - $19/hr
Handle inbound and/or outbound customer service calls. * Assess customer needs and resolve inquiries efficiently and professionally. Requirements * Minimum 1 year of phone-based customer service ...
Decatur, GA · Remote
$15.25 - $20.25/hr
Handle inbound and/or outbound customer service calls. * Assess customer needs and resolve inquiries efficiently and professionally. Requirements * Minimum 1 year of phone-based customer service ...
Decatur, GA · Remote
$15.25 - $20.25/hr
Handle inbound and/or outbound customer service calls. * Assess customer needs and resolve inquiries efficiently and professionally. Requirements * Minimum 1 year of phone-based customer service ...
Griffin, GA · Remote
$13.75 - $18.50/hr
Handle inbound and/or outbound customer service calls. * Assess customer needs and resolve inquiries efficiently and professionally. Requirements * Minimum 1 year of phone-based customer service ...
Griffin, GA · Remote
$13.75 - $18.50/hr
Handle inbound and/or outbound customer service calls. * Assess customer needs and resolve inquiries efficiently and professionally. Requirements * Minimum 1 year of phone-based customer service ...
$8.93 - $10.15
7% of jobs
$10.15 - $11.37
9% of jobs
$12.21 is the 25th percentile. Wages below this are outliers.
$11.37 - $12.58
14% of jobs
$12.58 - $13.80
20% of jobs
The median wage is $13.87 / hr.
$13.80 - $15.02
21% of jobs
$15.53 is the 75th percentile. Wages above this are outliers.
$15.02 - $16.24
13% of jobs
$16.24 - $17.46
8% of jobs
$17.46 - $18.67
2% of jobs
$18.67 - $19.89
4% of jobs
$19.89 - $21.11
2% of jobs
$21.11 - $22.33
1% of jobs
$8
$15
$22
An Outbound Customer Service job involves making calls to customers on behalf of a company. The purpose of these calls can include sales, follow-ups, surveys, appointment setting, or customer support. Agents proactively reach out to customers rather than waiting for them to call in. Strong communication skills, patience, and problem-solving abilities are essential in this role. Companies use outbound customer service to generate leads, improve customer relationships, and provide important information.
In an Outbound Customer Service role, your daily tasks typically include making outbound calls to existing or potential customers, following call scripts to provide information, answer questions, or promote products and services. You'll also record customer responses, input data in CRM systems, handle objections, and sometimes schedule appointments or conduct satisfaction surveys. Team collaboration is often encouraged to share effective strategies and meet group targets. The pace can be fast and goal-driven, but it offers opportunities to polish your communication skills and gain experience working with diverse customer needs.
To thrive as an Outbound Customer Service representative, you need strong communication skills, a persuasive approach, and proficiency in handling customer inquiries, typically supported by a high school diploma or equivalent. Familiarity with CRM software, call center telephony systems, and sometimes basic sales training are commonly required. Persistence, active listening, and resilience to rejection are valuable soft skills that make candidates excel in this role. These competencies are crucial to effectively engage potential customers, meet performance targets, and maintain a positive company image.
The most popular types of Outbound Customer Service jobs in Georgia are:
For Outbound Customer Service jobs in Georgia, the most frequently searched job titles are:
The top searched job categories for Outbound Customer Service jobs in Georgia are:
$15.25 - $20.50/hr
Other
Re-posted 3 days ago
Norcross, Georgia, United States
$ 17.00 - 18.00 (US Dollar)
About the JobOptical Customer Service Rep needs 3+ years experience
Optical Customer Service Rep requires:
Provide quality customer service by answering outbound customer calls and/or emails and chat, prioritizing and responding to customer questions/concerns, entering orders and/or rework orders, answering optical related technical questions
Prioritize and problem solve customer issues and concerns.
Manage customer late lists, moving late jobs through the lab and communicating with customers.
Perform other duties within the customer service department or other areas as assigned
Maintain a clean and organized work environment.
Observe all company policies, rules, and safety practices.
Sourced by ZipRecruiter
Global Channel Management is a technology company that specializes in various types of recruiting and staff augmentation. Global Channel Management understands the challenges companies face when it comes to the skills and experience needed to fill the void of the day to day function. Organizations need to reduce training and labor costs but at the same time requiring the best talent for the job. GCM's Ownership and Management teams have extensive Staffing, Recruiting, HR and Executive Leadership knowledge, Experience and Expertise. Our Understanding and Commitment to our Client's Satisfaction are key reasons GCM has been successful in establishing long term relationships.
Recruiting and staffing services
11 - 50 Employees
Austell, GA, US
2009
