Work Environment
This position operates in a small office environment, collaborating closely with Sales, Customer Service, and Logistics to process orders from online web sources and email.
Fully onsite with a Monday through Friday 8am to 5pm schedule.
Job Description
We are seeking a detail-oriented Order Entry & Sales Support Coordinator to enhance our daily order processing and internal operations. This role is crucial in ensuring customer orders are entered accurately, tracked efficiently, and effectively communicated across departments. The ideal candidate is organized, process-driven, and comfortable with data, systems, and cross-functional teams in a manufacturing environment.
Responsibilities
- Accurately enter, review, and process customer orders.
- Verify pricing, product details, and order information for accuracy.
- Maintain customer and order records within company systems.
- Coordinate with production, shipping, and internal teams to ensure timely order fulfillment.
- Monitor order status and provide updates as needed.
- Assist with preparing quotes, order documentation, and administrative support tasks.
- Manage order-related inquiries and resolve discrepancies in partnership with internal departments.
- Support inventory, scheduling, and sales administration activities as needed.
Essential Skills
- Previous experience in order entry, administrative support, inside sales support, or customer service.
- Two-plus years of relevant professional experience in a similar capacity.
- Experience in the manufacturing, distribution, or industrial industry.
- Proficiency with Microsoft Office and business software systems.
Additional Skills & Qualifications
- QuickBooks experience preferred.
- Bilingual (English/Spanish).
- Experience using ERP systems such as Oracle, Epicor, MS Dynamics, MS 365, SAP, etc.
- Strong attention to detail and data entry accuracy.
- Excellent organizational and multitasking skills.
- Strong written and verbal communication skills.
- Reliable and dependable with attendance.
- Willingness to take on responsibilities outside of the job description.
- Personable, friendly, professional, and eager to learn.
Job Type & Location
This is a Permanent position based out of Waukegan, IL.
Pay and Benefits
The pay range for this position is $19.00 - $21.00/hr.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
โข Medical, dental & vision
โข Critical Illness, Accident, and Hospital
โข 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
โข Life Insurance (Voluntary Life & AD&D for the employee and dependents)
โข Short and long-term disability
โข Health Spending Account (HSA)
โข Transportation benefits
โข Employee Assistance Program
โข Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a fully onsite position in Waukegan,IL.
Application Deadline
This position is anticipated to close on Aug 11, 2026.
About Aston Carter
Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffingยฎ Platinum Award winner for both client and talent service.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email astoncarteraccommodation@astoncarter.com for other accommodation options.
San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.
Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.