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Order Planner Jobs (NOW HIRING)

This role coordinates capacity planning, inventory planning and order planning across multiple manufacturing facilities. Essential Job Functions * Develops, implements, and tracks the appropriate ...

Create and maintain production orders, planned orders, and planning signals within SAP and other business systems. * Monitor schedule performance and proactively adjust plans as customer priorities ...

Create and maintain production orders, planned orders, and planning signals within SAP and other business systems. * Monitor schedule performance and proactively adjust plans as customer priorities ...

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Order Planner information

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$14

$31

$59

How much do order planner jobs pay per hour?

As of Sep 2, 2026, the average hourly pay for order planner in the United States is $31.26, according to ZipRecruiter salary data. Most workers in this role earn between $18.27 and $43.27 per hour, depending on experience, location, and employer.

What does an order planner do?

An Order Planner is responsible for managing and coordinating the ordering process within a company to ensure timely and accurate fulfillment of customer or production demands. They analyze inventory levels, forecast needs, and place orders with suppliers or internal departments. Order Planners also monitor order status, address any issues or delays, and communicate with various teams to optimize the supply chain. Their goal is to minimize shortages and excess inventory while maintaining efficient workflow and customer satisfaction.

What are the key skills and qualifications needed to thrive as an order planner, and why are they important?

To thrive as an Order Planner, you need strong analytical skills, attention to detail, and a background in supply chain management or a related field. Familiarity with ERP systems, inventory management software, and forecasting tools is typically required, along with certifications like APICS CPIM being advantageous. Excellent communication, problem-solving abilities, and organizational skills help you work effectively with cross-functional teams and manage competing priorities. These competencies are crucial for ensuring accurate order fulfillment, minimizing costs, and maintaining efficient supply chain operations.

How does an order planner typically collaborate with other departments in the supply chain?

Order Planners work closely with purchasing, inventory management, production, and logistics teams to ensure customer orders are fulfilled accurately and on time. They often act as a communication bridge, aligning order schedules with material availability and production capacity. This cross-functional collaboration helps minimize delays, optimize inventory levels, and resolve any issues that may arise during the order fulfillment process. Strong teamwork and effective communication skills are essential for success in this role.

What is the difference between Order Planner vs Inventory Coordinator?

AspectOrder PlannerInventory Coordinator
Primary RolePlans and manages product orders to meet demandMonitors and maintains inventory levels
Required SkillsForecasting, supply chain knowledge, planning softwareInventory management, data analysis, organizational skills
Work EnvironmentLogistics, supply chain, procurement departmentsWarehouse, logistics, inventory management teams
Common CertificationsSupply Chain certifications, APICS CPIM or CSCPInventory management certifications, APICS certifications

While both roles focus on supply chain efficiency, the Order Planner primarily develops procurement plans to ensure product availability, whereas the Inventory Coordinator manages stock levels and tracks inventory movement. Both roles require supply chain knowledge and certifications, but their daily tasks and focus areas differ.

More about Order Planner jobs

What states have the most Order Planner jobs?

States with the most job openings for Order Planner jobs include:

What job categories do people searching Order Planner jobs look for?

The top searched job categories for Order Planner jobs are:

What are popular job titles related to Order Planner jobs?

For Order Planner jobs, the most frequently searched job titles are:

Infographic showing various Order Planner job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 19% Part Time, and 1% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $65,021 per year, or $31.3 per hour.

Customer Service Agent / Order Planner, Olive Branch

DSV A/S

Granville, TN • On-site

$14 - $19/hr

Full-time

Re-posted 26 days ago


Job description

FRAUD ALERT: Please note that DSV will never request a chat interview or solicit funds from applicants or employees through its interviewing and hiring process. We do not require any form of payment and will not ask for personal financial information, such as credit card or bank account number. Our recruiters have an @dsv.com or @us.dsv.com email address. If you question the legitimacy of any DSV job posting, please reach out to HR@us.dsv.com.
DSV - Global transport and logistics
In 1976, ten independent hauliers joined forces and founded DSV in Denmark. Since then, DSV has evolved to become the world's 3rd largest supplier of global solutions within transport and logistics. Today, we add value to our customers' entire supply chain by transporting, storing, packaging, re-packaging, processing and clearing all types of goods. We work every day from our many offices in more than 80 countries to ensure a steady supply of goods to production lines, outlets, stores and consumers all over the world. Our reach is global yet our presence is local and close to our customers. Read more at www.dsv.com
Location: USA - Olive Branch, Polk Lane
Division: Solutions
Job Posting Title: Customer Service Agent / Order Planner, Olive Branch - 112357
Time Type: Full Time
ESSENTIAL DUTIES AND RESPONSIBILITIES
Customer Service
  • Process and input all customer orders.
  • Running and printing shipments from WMS.
  • Run stock reports to check for product availability.
  • Generate all related paperwork and necessary information required for customer work orders
  • Checking all orders for special requests
  • Expediting any order as necessary, trace orders as required and notify customer of any activity concerning their merchandise.
  • Follow up with other departments to ensure the service standards are being met.
  • Assure proper invoicing of accounts by verifying customers as required.
  • Handles returned merchandise in an efficient manner and assure proper credit is given to the customer.

Customer Interfacing Activities
  • Maintain a good working relationship with customers by responding to all inquiries and complaints concerning work-orders, invoicing, shipments, inventory management, including any signs of customer dissatisfaction.
  • Act as a liaison between the warehouse and the customer in administration of accounts and between the office and customer regarding invoicing and credit changes.

Documentation
  • Ensure the accuracy of all receiving and shipping documents.
  • Gather and maintain all data and records relative to shipping and receiving activities.
  • Assure that receiving counts match packing lists and purchase orders and that shipping count match picking documents.
  • Prepare any reports concerning customer service as required by supervisors.
  • Assist in resolving any discrepancies.

Data Entry
  • Operate the computer terminal in a proficient manner.
  • Enter and verify data regarding customer orders, shipments, receipts, physical inventories, adjustments, etc., in an accurate and timely fashion.

Clerical
  • Oversee all paperwork associated with orders and maintain the corresponding files.
  • Answer phone calls and operates various types of office machines and computers necessary to perform duties.
  • Greet customers and visitors to the office.
  • Effectively correspond with customers as required.

Communication
  • Answer incoming telephone calls in a cheerful, courteous, and timely manner.
  • Promptly route each call to the proper party, taking messages when necessary.
  • Assist callers with general information and inquires.
  • Direct visitors to appropriate department.
  • Assist drivers at check in window various times though out the day.

OTHER DUTIES (Site Specific)
  • CSR's may be expected to cross train in other administrative staff functions to support the site and contribute to associate development.
  • Work overtime as dictated by business whether mandatory or voluntary.

SUPERVISORY RESPONSIBILITIES
  • None

MINIMUM REQUIRED QUALIFICATIONS
Education and/or Experience
  • Must have a high school diploma or general education degree (GED).
  • 1 year experience in Customer Service-related capacity
  • Must be able to work in unregulated temperatures within the warehouse during the warmer and colder months can range from mild to moderate

Certificates, Licenses, Registrations or Professional Designations
  • N/A

SKILLS, KNOWLEDGE AND ABILITIES
Computer Skills
  • Intermediate computer skills
  • Proficient with MS Office Applications
  • WMS functions

Language Skills
  • English (reading, writing, verbal)
  • Business writing proficiency

Mathematical Skills
  • Intermediate level to verify quantities of product, count inventory, or perform other duties associated with handling, storing, and distributing client products.

Other
  • Strong attention to detail accuracy and accomplish job task in a timely manner.
  • Ability to perform duties with minimal supervision or guidance.
  • Ability to multi-task
  • Effective communication skills
  • Must be able to effectively adapt to change and thrive in a stimulating, fast-paced work environment.

PREFERRED QUALIFICATIONS
  • 1-3 years warehouse/logistics support experience
  • 2-3 years' experience in Customer Service-related capacity

For this position, the expected base pay range is - . Actual compensation will be determined based on job-related factors such as relevant experience, skills, education, certifications, and geographic location, in accordance with applicable laws and company policy.
Information regarding DSV's benefits offerings, including eligibility, coverage options, and plan details, is available through the DSV Benefits Showcase. Benefits, programs, and eligibility may vary by location and division in accordance with applicable state and local laws.
DSV is an equal employment opportunity employer. Candidates are considered for employment without regard to race, creed, color, national origin, age, sex, religion, ancestry, disability, veteran status, marital status, gender identity, sexual orientation, national origin, or any other characteristic protected by applicable federal, state or local law. If you require special assistance or accommodation while seeking employment with DSV, please contact Human Resources at hr@us.dsv.com. If you are interested in learning the status of your application, please note you will be contacted directly by the appropriate human resources contact person if you are selected for further consideration. DSV reserves the right to defer or close a vacancy at any time.
DSV - Global transport and logistics
Working at DSV means playing in a different league.
As a global leader in transport and logistics, we have been on an extraordinary journey of growth. Let's grow together as we continue to innovate, digitalise and build on our achievements.
With close to 150,000 colleagues in over 90 countries, we work every day to offer solid services and meet our customers' needs and help them achieve their goals. We know that the best way to achieve this is by bringing in new talent, fresh perspectives and ambitious individuals like you.
At DSV, performance is in our DNA. We don't just work - we aim to shape the future of logistics. This ambition fuels a dynamic environment built on collaboration with world-class team players, accountability and action. We value inclusivity, embrace different cultures and respect the dignity and rights of every individual. If you want to make an impact, be trusted by customers and grow your career in a forward-thinking company - this is the place to be.
Start here. Go anywhere
Visit dsv.com and follow us on LinkedIn and Facebook.
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Customer Service Agent / Order Planner, Olive Branch
Olive Branch