Operations Program Coordinator Jobs in Raleigh, NC

Duke University:
Duke University was created in 1924 through an indenture of trust by James Buchanan Duke. Today, Duke is regarded as one of America's leading research universities. Located in Durham, North Carolina, Duke is positioned in the heart of the Research Triangle, which is ranked annually as one of the best places in the country to work and live. Duke has more than 15,000 students who study and conduct research in its 10 undergraduate, graduate and professional schools. With about 40,000 employees, Duke is the third largest private employer in North Carolina, and it now has international programs in more than 150 countries.
Be You. Be Bold. Choose Duke.
Be You.
At Duke, we celebrate individuality and the unique perspectives that each member of our community brings. As the Program Coordinator, you'll be a vital part of a collaborative, interdisciplinary team that supports major Center initiatives, research activities, student programs, and operational excellence across the Center for Child and Family Policy.
Be Bold.
What You'll Do:
Financial Management and Business Operations (35%)
• Coordinate and complete monthly reconciliations for Center operating accounts, ensuring accuracy, compliance, and timely reporting.
• Prepare and submit faculty and staff expense reports in Duke@Work using Concur.
• Create and submit Accounts Payable Check Requests in Duke@Work and PaymentWorks.
• Use Buy@Duke to create, submit, and track Purchase Orders, service agreements, and vendor payments.
• Determine worker classification for new vendors (employee vs. independent contractor) and coordinate with Procurement, Payroll, and Accounts Payable.
• Process payments to research participants in accordance with Duke policies and research protocols.
• Provide financial tracking and support for the NC Education Research Data Center (NCERDC), including monitoring payments and analyzing client trends.
Program and Project Administration (25%)
• Manage administrative operations of the Jacqueline A. Morris Fellowship, including application coordination, selection-process support, payments, and event logistics.
• Provide administrative support for the Policy+ program, including faculty communication, scheduling, and tracking program activities.
• Assist with planning and executing School Research Partnership events, including materials preparation, logistics, and participant communication.
• Maintain and update the annual School Research Partnership Manual.
• Provide short-term administrative support to Center grants and research projects, including copy editing, participant communications, and data-related tasks.
Communications and Content Development (20%)
• Support the Communications Director with newsletter content, writing, layout, and copyediting.
• Assist with graphic design needs for Center events and communications, ensuring alignment with Duke branding.
• Support communications across platforms, including writing, digital content creation, and basic video production/editing.
• Help maintain consistent, professional messaging for Center programs and initiatives.
Office Management and Executive Support (20%)
• Manage daily office operations, including tracking and ordering office and kitchen supplies.
• Serve as a proactive administrative partner to the Executive Director, faculty, and staff.
• Coordinate meetings, events, scheduling, and logistics.
• Handle confidential personnel, financial, and research information with discretion and sound judgment.
What You Bring
Education & Experience
Bachelor's degree; 1 year of experience in program administration, OR an equivalent combination of relevant education and experience.
Four years of progressively responsible experience in project management, including complex projects involving multiple functional groups.
Experience in medical education/publishing, clinical research, or medical product development is desired OR an equivalent combination of relevant education and/or experience.
Required Skills
Advanced proficiency in Microsoft Excel, including data tracking, reconciliation, and reporting.
Excellent writing, communication, organization, and attention-to-detail skills.
Ability to work independently with minimal supervision, as well as collaboratively across teams.
Strong interpersonal and problem-solving skills.
Preferred Skills
Experience with digital media, video editing, WordPress, Canva, Adobe Creative Suite, and/or social media.
Familiarity with Duke University or academic research environments.
Demonstrated leadership and initiative in managing complex responsibilities or projects.
Choose Duke.
At Duke, you're not just joining a workplace - you're joining a mission-driven community shaping the future of research, education, and public impact. Here, your ideas matter, your voice is valued, and your work drives meaningful change for children, families, and communities across North Carolina and beyond.
When you choose Duke, you choose:
• A nationally recognized institution known for innovation, collaboration, and academic excellence.
• A vibrant, supportive community where your growth is prioritized and celebrated.
• Opportunities to lead, create, and influence-no matter your career stage.
• A workplace committed to belonging, where diverse perspectives fuel smarter solutions.
• Meaningful work that strengthens research, policy, and student outcomes.
Ready to Make a Difference?
Step into a role where your work has purpose, your contributions create real impact, and your growth is supported every step of the way. Join us - and help build a stronger, smarter, more connected future for our communities.
Anticipated Pay Range: Duke University provides an annual base salary range for this position as USD $44,766.00 to USD $71,706.00. Duke University considers factors such as (but not limited to) scope and responsibilities of the position; candidate's work experience, education/training, and key skills; internal peer equity; as well as market and organizational considerations when extending an offer.
Your total compensation goes beyond the dollars on your paycheck. Duke provides comprehensive and competitive medical and dental care programs, generous retirement benefits, and a wide array of family-friendly and cultural programs to eligible team members. Learn more at: https://hr.duke.edu/benefits/
Equal Opportunity Employer: Duke is an Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, (including pregnancy and pregnancy related conditions), sexual orientation, or military status.
Duke aspires to create a community built on collaboration, innovation, creativity, and belonging. Our collective success depends on the robust exchange of ideas-an exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes. To achieve this exchange, it is essential that all members of the community feel secure and welcome, that the contributions of all individuals are respected, and that all voices are heard. All members of our community have a responsibility to uphold these values.
Essential Physical Job Functions:
Certain jobs at Duke University and Duke University Health System may include essential job functions that require specific physical and/or mental abilities. Additional information andreasonable accommodation(s) can be requested with Duke Access and Accommodations Services (email: DAAS@duke.edu; phone: 919-668-1267).