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Admissions Operations Coordinator Jobs in Raleigh, NC

The Emily Program

Admissions Manager

Durham, NC · On-site

$80K - $90K/yr

This role oversees day-to-day admissions operations, team performance, workflow coordination, and census management while ensuring alignment with organizational goals related to access to care ...

WakeMed

Care Coordinator, RN

Raleigh, NC · On-site

Coordinates ED admissions and patient placement , including acceptance and service assignment ... The focus is on operational coordination and patient flow optimization. WakeWay to Excellence - How ...

Apis Services, Inc.

Service Coordinator

Lillington, NC · On-site

$16.50 - $21/hr

The Service Coordinator ensures the smooth day-to-day operations of Wake Enterprises program sites ... Manage assigned participant caseloads, including admissions and discharges. * Develop, review, and ...

UNC HEALTH

Transplant Financial Coord

Chapel Hill, NC · On-site

$20.74 - $29.52/hr

... the transplant admission. Contacts government insurance agencies to obtain specific guidelines ... Four (4) years of experience in health care operations, including two (2) years of experience with ...

Advaita Health

Patient Care Coordinator

Raleigh, NC · On-site

$17 - $22.25/hr

Our clinical and operational teams work hand-in-hand, ensuring patients receive the best possible ... The Patient Care Coordinator is responsible for scheduling, patient admissions, benefit ...

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Admissions Operations Coordinator information

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How much do admissions operations coordinator jobs pay per hour?

As of Aug 31, 2026, the average hourly pay for admissions operations coordinator in Raleigh, NC is $21.98, according to ZipRecruiter salary data. Most workers in this role earn between $17.98 and $24.52 per hour, depending on experience, location, and employer.

What does an admissions operations coordinator do?

An Admissions Operations Coordinator manages and oversees the administrative processes involved in student admissions for an educational institution. This role typically involves processing applications, maintaining applicant records, coordinating communications with prospective students, and ensuring all admissions materials are organized and accessible. Admissions Operations Coordinators also work closely with other admissions staff to streamline workflows, implement best practices, and support outreach events or campus visits. Their work is vital to creating a smooth and efficient admissions experience for both applicants and staff.

What are the key skills and qualifications needed to thrive as an admissions operations coordinator?

To thrive as an Admissions Operations Coordinator, you need strong organizational abilities, attention to detail, and familiarity with admissions processes, typically supported by a bachelor's degree. Proficiency with student information systems (such as Slate or Banner), CRM software, and Microsoft Office Suite is often required. Excellent communication, problem-solving skills, and the ability to manage multiple priorities help an individual stand out in this role. These competencies ensure efficient handling of applicant data, smooth coordination between departments, and a positive experience for prospective students.

What are some common challenges faced by admissions operations coordinators, and how can they be managed effectively?

Admissions Operations Coordinators often handle large volumes of applications and documentation, which can create challenges in maintaining accuracy and meeting tight deadlines. Balancing multiple tasks, such as data entry, communication with applicants, and coordinating with other departments, requires strong organizational skills and attention to detail. Implementing efficient workflows, utilizing admissions management software, and proactive communication with team members can help manage these challenges and ensure a smooth admissions process.

What is the difference between Admissions Operations Coordinator vs Admissions Counselor?

AspectAdmissions Operations CoordinatorAdmissions Counselor
CredentialsTypically requires a bachelor’s degree; certifications in admissions or student services are a plusUsually requires a bachelor’s degree; often benefits from certifications in counseling or student recruitment
Work EnvironmentAdministrative office, data management, process coordinationStudent interactions, campus visits, recruitment events
Employer & Industry UsageColleges, universities, educational institutionsColleges, universities, private schools
Search & Comparison IntentFocuses on operational and administrative aspects of admissionsFocuses on student recruitment and counseling

The Admissions Operations Coordinator primarily handles administrative tasks, data management, and process coordination within the admissions department. In contrast, the Admissions Counselor focuses on recruiting prospective students, providing guidance, and conducting campus visits. While both roles require a bachelor’s degree and are found in similar educational settings, their core responsibilities differ—one emphasizes operations, the other student engagement.

Is it hard to get an admissions operations coordinator job?

Securing an admissions operations coordinator position typically requires relevant experience in administrative or admissions roles, strong organizational skills, and familiarity with data management tools. Competition can vary depending on the organization, but having a bachelor's degree and proficiency in office software can improve chances of obtaining the role.

What is the role of an admissions operations coordinator?

An admissions operations coordinator manages the administrative processes involved in student admissions, including application review, data entry, communication with applicants, and coordinating with other departments. They often use student information systems and must ensure compliance with institutional policies and deadlines.

What are popular job titles related to Admissions Operations Coordinator jobs in Raleigh, NC?

For Admissions Operations Coordinator jobs in Raleigh, NC, the most frequently searched job titles are:

What job categories do people searching Admissions Operations Coordinator jobs in Raleigh, NC look for?

The top searched job categories for Admissions Operations Coordinator jobs in Raleigh, NC are:

What cities near Raleigh, NC are hiring for Admissions Operations Coordinator jobs?

Cities near Raleigh, NC with the most Admissions Operations Coordinator job openings:

Admissions Operations Coordinator jobs near you

Admissions Manager

The Emily Program

Durham, NC • On-site

$80K - $90K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 6 days ago

The Emily Program rating

6.3

Company rating: 6.3 out of 10

Based on 24 frontline employees who took The Breakroom Quiz

Job description

Our vision is a world of peaceful relationships with food, weight, and body image, where everyone with an eating disorder can experience recovery. We believe that exceptional, individualized care leads to lasting recovery from eating disorders. That's why our teams are comprised of compassionate, dedicated professionals from a variety of backgrounds who collaborate to provide the very best evidence-based care for our clients at all levels of care.
Position Overview
The Admissions Manager is responsible for leading and supporting the Admissions Coordinator (AC) team in delivering a compassionate, responsive, and operationally effective admissions experience for prospective and returning clients, families, and referral partners. This role oversees day-to-day admissions operations, team performance, workflow coordination, and census management while ensuring alignment with organizational goals related to access to care, conversion, responsiveness, and client experience.
The Admissions Manager provides coaching, guidance, and performance oversight to the admissions team in a fast-paced, mission-driven environment. The manager is accountable for the team meeting key performance indicators such as conversion rate, HLOC admissions and live answer rate. The manager is focused on developing a team that effectively manages objections, removes barriers and motivates prospective clients to seek treatment while navigating the administrative details of the admission process so clients can focus efforts on recovery. This role partners closely with other leaders across the organization including clinical, operational, and utilization management teams.
Success in this role requires strong leadership, operational decision-making, relationship management, and the ability to balance compassionate, client-centered care with business performance expectations.
Schedule:
  • 1.0 FTE, (40hrs/wk), working onsite Monday through Friday 8:00am to 5:00pm EST

Location:
RTP Inpatient and Residential Treatment Center for Children, Adolescents, and Adults
4024 Stirrup Creek Drive, Suite 200, Durham NC 27703
Click here to learn more about our RTP Treatment Center
Compensation Disclosure
  • Admissions Manager Starting Salary Range: $80,000 - $90,000
  • Additional bonus structure of up to 30%, on quarterly basis

Final Compensation offered will be within pay range based on qualifications/experience met for the position
How Admissions Managers Empower Recovery:
Team Leadership & Staff Development
  • Provide direct supervision, coaching, and performance management for ACs, AC Team Lead, and AC Administrative Assistant
  • Foster a supportive, accountable, and collaborative team culture aligned with organizational values and mission.
  • Monitor team productivity, responsiveness, conversion performance, documentation quality, and adherence to operational standards.
  • Support onboarding, training, and continued development of admissions staff.
  • Assist staff with escalated or complex admissions.

Admissions Operations & Workflow Oversight
  • Oversee daily admissions operations, including call monitoring, to ensure timely, compassionate, and efficient movement of clients through the admissions process.
  • Monitor inquiry volume, admissions activity to maintain service standards (e.g. live answer rate).
  • Identify workflow inefficiencies, barriers to admission, or operational gaps and implement process improvements.
  • Provide direct admissions support or queue coverage during periods of high volume or staffing needs.

Census Management & Performance Monitoring
  • Monitor program capacity, waitlists, referral trends, and admission pacing across levels of care.
  • Analyze admissions metrics, conversion rates, inquiry trends, and operational performance indicators.
  • Escalate census concerns, placement barriers, or operational risks to leadership as appropriate.
  • Utilize reporting tools and data to drive operational decision-making and team accountability.

Client Experience & Relationship Management
  • Ensure prospective clients, families, and referral sources receive compassionate, responsive, and high-quality service throughout the admissions process.
  • Promote a client-centered approach to admissions engagement.
  • Support relationship-building efforts with referral partners and internal stakeholders.
  • Collaborate cross-functionally with clinical, medical, utilization review, and operational teams to ensure seamless coordination of care access.

Compliance, Documentation & Quality Assurance
  • Ensure team adherence to HIPAA, confidentiality standards, documentation requirements, and organizational policies.
  • Monitor quality and accuracy of client records, admissions documentation, and system updates within Salesforce, Avatar NX, and related systems.
  • Support quality assurance initiatives and continuous improvement efforts within admissions operations.

Qualifications:
Education Qualifications
  • Bachelor's degree in psychology, social work, or related field preferred (or equivalent experience).

Professional Qualifications
  • 3-5+ years of experience in healthcare admissions, patient access, behavioral health, intake coordination, or related healthcare operations required.
  • Previous leadership, supervisory, or team lead experience required.
  • Experience in behavioral health, eating disorder treatment, healthcare sales, or high-volume admissions environments strongly preferred.
  • Experience managing operational metrics, workflow coordination, and performance accountability preferred.
  • Experience handling escalated client situations and supporting staff development preferred.

Skills & Competencies
  • Strong leadership, coaching, and team development skills.
  • Excellent interpersonal, communication, and relationship-building abilities.
  • Strong organizational, analytical, and problem-solving skills.
  • Demonstrated emotional intelligence, professionalism, and resilience.
  • Knowledge of healthcare admissions workflows, insurance processes, HIPAA, and healthcare privacy standards preferred.

What we offer:
Employee Benefits: We understand the importance of a well-rounded benefits package. That's why we're dedicated to providing a range of plans to meet your needs.
For full-time employees, we offer:
  • HSA and PPO insurance with HSA or FSA options (Blue Cross Blue Shield)
  • Dental insurance (Delta Dental)
  • Vision insurance (EyeMed)
  • Short-term and long-term disability insurance
  • Company-paid life insurance
  • 401(k) plan available two months after start date
  • Company 401(k) matching for up to 50% of your contribution, up to 6% of your compensation

Paid time off is a crucial part of maintaining work and life balance. Our generous PTO plan accrues annually and begins with your first whole pay period. Eligible employees enjoy seven paid holidays and one floating holiday in addition to their regular PTO.

What The Emily Program employees say

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