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Operations Analyst Jobs in Massachusetts (NOW HIRING)

Zus Health

Interoperability Operations Analyst

Boston, MA · On-site

$80K - $130K/yr

As Interoperability Operations Analyst, you'll build the metrics, intelligence, and tooling that make that possible. You'll dig into where coverage is strong and where it's thin, surface the reasons ...

Zus Health

Interoperability Operations Analyst

Boston, MA · On-site

$80K - $130K/yr

As Interoperability Operations Analyst, you'll build the metrics, intelligence, and tooling that make that possible. You'll dig into where coverage is strong and where it's thin, surface the reasons ...

Zus Health

Interoperability Operations Analyst

Boston, MA · On-site

$80K - $130K/yr

As Interoperability Operations Analyst, you'll build the metrics, intelligence, and tooling that make that possible. You'll dig into where coverage is strong and where it's thin, surface the reasons ...

Prosegur Security USA

Risk Operations Analyst

Lowell, MA · On-site

$28/hr

The vSOC fuses intelligence analysis with our operations to generate proactive risk mitigation. The center operates on a 24/7 schedule globally, while also coordinating regional and localized support ...

Jj

Senior Operations Analyst

Bridgewater, MA

Bridgewater, Massachusetts, United States of America Johnson & Johnson is hiring for a Senior Operations Analyst within the Orthopaedics Supply Chain Deliver Team. The Senior Analyst will serve as a ...

Group1001

Production Operations Analyst II

Waltham, MA · On-site

The Production Operations Analyst II role is primarily responsible for the intake, monitoring, and ticketing of all service-impacting events supported by NOC process. This role serves as the initial ...

Real Soft, Inc.

Equity Operations Analyst

Boston, MA · On-site

$85 - $105/hr

The Equity Operations Analyst will support the accurate and timely administration of global equity programs, including restricted stock units (RSUs) and the Employee Stock Purchase Plan (ESPP). The ...

Flexcompute Inc.

Sales Operations Analyst

Watertown, MA · On-site

About the role The Sales Operations Analyst owns the post-sale financial engine: everything that happens after a deal closes. Your mission is simple to state and hard to do well: make sure every ...

New

Flexcompute Inc.

Sales Operations Analyst

Watertown, MA · On-site

About the role The Sales Operations Analyst owns the post-sale financial engine: everything that happens after a deal closes. Your mission is simple to state and hard to do well: make sure every ...

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Operations Analyst information

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How much do operations analyst jobs pay per hour?

As of Aug 22, 2026, the average hourly pay for operations analyst in Massachusetts is $36.86, according to ZipRecruiter salary data. Most workers in this role earn between $26.25 and $44.09 per hour, depending on experience, location, and employer.

What is an operations analyst?

An operations analyst plays an important supporting role in the operations of an organization by researching, analyzing and evaluating how well an organization is performing at a macro level. You are a highly skilled individual with strong problem-solving skills and qualifications. You may have career experience with a number of industries in which the interrelated performance of specific teams is critical to overall success, as in manufacturing facilities, retail locations, and computer data centers. As part of your job, you gather information by monitoring work activity, interviewing employees, and measuring systems output. You create reports with this information to better equip management staff with vital operations data, helping to steer systems-level decision making.

What are the key skills and qualifications needed to thrive as an operations analyst, and why are they important?

To thrive as an Operations Analyst, you need strong analytical abilities, data interpretation skills, and a relevant degree such as in business, finance, or mathematics. Proficiency with Excel, SQL, and analytics platforms like Tableau or Power BI is often required, along with knowledge of process improvement methodologies. Attention to detail, problem-solving, and effective communication are crucial soft skills in this role. These competencies enable Operations Analysts to optimize processes, support data-driven decisions, and drive organizational efficiency.

How does an operations analyst typically collaborate with other departments to improve business processes?

Operations Analysts frequently work cross-functionally, partnering with teams such as finance, IT, and logistics to identify inefficiencies and recommend solutions. This often involves gathering data from stakeholders, mapping out workflow processes, and facilitating meetings to discuss potential improvements. Strong communication skills are essential, as Operations Analysts must clearly present their findings and gain buy-in from diverse teams. Through this collaboration, they play a key role in driving continuous improvement and operational efficiency across the organization.

How much do operations analysts get paid?

Operations analysts typically earn a median annual salary of around $65,000 to $75,000, depending on experience, location, and industry. Entry-level positions may start lower, while experienced analysts or those in high-demand areas can earn over $90,000. Compensation often includes benefits and opportunities for bonuses based on performance.

How much do operations analysts make in the US?

Operations analysts in the US typically earn a median annual salary of around $65,000 to $75,000, with entry-level positions starting lower and experienced analysts earning over $90,000. Salaries vary based on industry, location, experience, and certifications such as Six Sigma or data analysis tools.
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For Operations Analyst jobs in Massachusetts, the most frequently searched job titles are:

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The top searched job categories for Operations Analyst jobs in Massachusetts are:

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Operations Analyst jobs near you
Infographic showing various Operations Analyst job openings in Massachusetts as of August 2026, with employment types broken down into 1% As Needed, 86% Full Time, 9% Part Time, 1% Temporary, 2% Contract, and 1% Nights. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution, with an average salary of $76,678 per year, or $36.9 per hour.

Interoperability Operations Analyst

Zus Health

Boston, MA • On-site

$80K - $130K/yr

Full-time

Medical, Retirement, PTO

Re-posted 15 hours ago

Job description

Who we are
Zus is a shared health data platform designed to accelerate healthcare data interoperability by providing easy-to-use patient data via API, embedded components, and direct EHR integrations. Founded in 2021 by Jonathan Bush, co-founder and former CEO of athenahealth, Zus partners with HIEs and other data networks to aggregate patient clinical history and then translates that history into user-friendly information at the point of care. Zus's mission is to catalyze healthcare's greatest inventors by maximizing the value of patient insights - so that they can build up, not around.
What we're looking for:
Every customer on the Zus network should have access to the most comprehensive clinical data possible and should understand exactly what they have. As Interoperability Operations Analyst, you'll build the metrics, intelligence, and tooling that make that possible. You'll dig into where coverage is strong and where it's thin, surface the reasons why, and partner with support and solutions teams to close the gaps. When the right fix is a query, you'll write it. When it's an automated workflow, you'll build it.
This is a role for someone who is equally comfortable in a SQL editor and a Python script, gets genuinely curious about unexplained patterns in data, and is excited about using AI tools to work faster and smarter. You'll sit at the intersection of data, operations, and product. Your insights will shape how the network grows and how we serve our customers.
As part of our team, you will be focused on...
Coverage Intelligence
  • Build and maintain the metrics and dashboards that track clinical data coverage across the Zus network - by geography, network, data type, and customer
  • Identify coverage gaps and anomalies, investigate root causes, and communicate findings clearly to customers and internal stakeholders
  • Deliver the regular coverage intelligence that helps every customer understand the depth and breadth of their data - and what's driving any gaps

Operations Partnership
  • Work closely with support and solutions teams to translate coverage findings into operational actions - escalations, network outreach, configuration changes
  • Develop and maintain playbooks for recurring coverage issues, turning one-off investigations into repeatable processes
  • Contribute to onboarding quality by flagging patterns in new participant data that suggest connectivity or configuration problems

Tooling & Automation
  • Build internal tools, scripts, and automated workflows that reduce manual analysis and surface insights faster
  • Experiment with AI tools (including Claude) and BI platforms to accelerate how the team operates
  • Partner with engineering and product to ensure the systems we rely on generate the signals we need

Product Feedback Loop
  • Translate operational data into product requirements - if a coverage gap is systematic, you'll articulate why it's a product problem and what solving it would require
  • Partner with UX and engineering to shape internal and customer-facing experiences that make coverage intelligence intuitive and actionable

You're a good fit because you have...
  • SQL fluency: You write queries naturally and reach for them first when you have a question about data. Experience with BI tools (Looker, Metabase, Tableau, etc.) is a plus
  • Automation instinct: You don't accept manual work as permanent. You're comfortable in Python and curious about AI-assisted workflows - you'd rather build a system than repeat a task
  • Analytical curiosity: You notice when numbers don't add up and you follow the thread. You're comfortable sitting with ambiguous data and forming hypotheses
  • Clear communicator: You can translate a coverage analysis into a crisp, jargon-free narrative for a customer or an executive
  • Healthcare interest: Prior exposure to clinical data formats (FHIR, HL7, C-CDA) or the provider/EMR ecosystem is a plus, but a genuine interest in how healthcare data flows is what matters most

Why this role matters...
Data coverage is one of the most tangible levers for customer value at Zus and right now, the infrastructure for understanding and improving it is still being built. You'll have real ownership over that build: the metrics, the tooling, and the feedback loops that help the network get better over time. The work compounds.
$80,000 - $130,000 a year
We will offer you...
• Competitive compensation that reflects the value you bring to the team a combination of cash and equity
• Robust benefits that include health insurance, wellness benefits, 401k with a match, unlimited PTO
• Opportunity to work alongside a passionate team that is determined to help change the world (and have fun doing it)
Please Note: Research shows that candidates from underrepresented backgrounds often don't apply unless they meet 100% of the job criteria. While we have worked to consolidate the minimum qualifications for each role, we aren't looking for someone who checks each box on a page; we're looking for active learners and people who care about disrupting the current healthcare system with their unique experiences.
We do not conduct interviews by text nor will we send you a job offer unless you've interviewed with multiple people, including the Director of People & Talent, over video interviews. Job scams do exist so please be careful with your personal information.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

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