Technical Operations Analyst Jobs in Massachusetts

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As a Junior Technical Operations Analyst: Supports day-to-day security operations, providing technical escalation for complex incidents, enabling incident response coordination, and proactive threat hunting. Supports monitoring, analyzing, and responding to cyber incidents in coordination with the cyber defenders, ensuring timely remediation, and reporting on cyber posture within DoD Information Networks (DODIN). Supports translating complex cybersecurity issues into actionable information

• Analyze Security Alerts: Swiftly analyze and elevate client risk and operational disruptions to respective stakeholders in a timely manner, utilizing an array of tools and established procedures to take appropriate actions for escalating security threats, anomalies, and breaches.
• Provide Incident Response: Perform initial analysis and troubleshooting of security alerts, anomalies, and technical issues, prioritizing incidents based on varying levels of complexity, and effectively communicate and collaborate with clients and internal stakeholders.
• Enhance Knowledge-Based Systems: Contribute to the enhancement of knowledge-based systems to bolster the efficacy of security operations, providing technical guidance and assistance to clients and personnel within multi-vendor, multi-protocol environments.
• Foster Client Self-Sufficiency: Create and disseminate knowledge assets and digital resources to cultivate client self-sufficiency, working closely with development, services, and field teams to ensure the relevance and effectiveness of technical solutions provided for incident resolution.
• Elevate Operational Efficiency: Contribute to initiatives to elevate operational efficiency and client satisfaction within the SOC monitoring team.

Onsite- Fort Meade, MD 5 days a week

High School Diploma/GED

Bachelor's Degree

• Exposure to Threat Management: Familiarity with L1 monitoring services via SIEM, EDR, MDR, or SOC mailbox, including receiving, documenting, and reviewing incident-related information.
• Experience with Security Tools: Hands-on experience with an array of tools and established procedures to take appropriate actions for escalating security threats, anomalies, and breaches.
• Proficiency in Core Operational Processes: Demonstrated experience and proficiency in core operational processes related to security operations, including awareness of evolving cybersecurity threats and industry trends.
• Technical Troubleshooting: Experience with initial analysis and troubleshooting of security alerts, anomalies, and technical issues, prioritizing incidents based on varying levels of complexity.
• Multi-Vendor Environment: Exposure to providing technical guidance and assistance within multi-vendor, multi-protocol environments, ensuring the integrity and resilience of critical systems and networks.
• Possesses Applicable Cyber Certifications: active DoD8140/8570 IATT Level II Certification

• Proficiency in Industry Trends: Awareness of evolving cybersecurity threats and industry trends, staying up-to-date with the latest security threats and technologies.
• Familiarity with Negotiation Techniques: Exposure to negotiation techniques to achieve consensus and alignment among stakeholders, facilitating effective communication and exchange of information.
• Knowledge of Emerging Threats: Experience working with emerging threats and technologies, recommending enhancements to technical procedures to address security incidents and vulnerabilities.
• Prior Government Cyber Operational Experience- Experience working in a high OPTEMO environment within the government with demonstrated expertise supporting full spectrum cyber operations and mission effects.

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• Healthcare benefits including medical & prescription drug coverage, dental, vision, and mental health & well being
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This position was posted on the date cited in the key job details section and is anticipated to remain posted for 21 days from this date or less if not needed to fill the role.

The compensation range and benefits for this position are based on a full-time schedule for a full calendar year. The salary will vary depending on your job-related skills, experience and location. Pay increment and frequency of pay will be in accordance with employment classification and applicable laws. For part time roles, your compensation and benefits will be adjusted to reflect your hours. Benefits may be pro-rated for those who start working during the calendar year.

Job Title

Junior Technical Operations Analyst (TS/SCI)

Date posted

08-Sep-2026

Job ID

131561

City / Township / Village

Annapolis Junction, WASHINGTON, McLean, Bethesda

State / Province

Virginia, Maryland, District of Columbia

Country

United States

Work arrangement

Onsite

Area of work

Infrastructure & Technology

Employment type

Regular

Contract type

Regular

Projected Minimum Salary per year

61,120.00

Projected Maximum Salary per year

91,680.00

Position type

Professional

Up to 20% or 1 day a week

Company

(0147) International Business Machines Corporation

Shift

General (daytime)

Is this role a commissionable/sales incentive based position?