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Remote Product Operations Analyst Jobs in Massachusetts

Newfire Global Partners

Product Operations Specialist

Boston, MA · Remote

$120K - $146K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Care Lumen | Remote (US Only) / Remote (Global) Employment Type: Full-time Employee Salary Range ... Strong analytical skills , with comfort utilizing BI/visualization tools and spreadsheets to ...

Initio Capital

Platform Operations Analyst

Boston, MA · Remote

... consulting, finance, product, software, AI, operations, market research, and growth-focused ... This is a remote, flexible role for candidates who are analytical, commercially curious, and ...

Newfire Global Partners

Product Operations Specialist

Boston, MA · On-site +1

$120K - $146K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Jennifer Samples-Seabaugh Compensation: $120,000 - $146,000 / year Description Care Lumen | Remote ... Strong analytical skills , with comfort utilizing BI/visualization tools and spreadsheets to ...

Kelly Services

Sales Operations Analyst

Waltham, MA · Remote

$43/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

... productive collaborations. * Highly analytical and ability to draw insights from big data * Strong ... Demonstrates strong virtual presence and ability to build trust and engagement in remote settings.

OneStudyTeam

Product Operations Lead

Boston, MA · Remote

$100K - $125K/yr

... Product Owner, Business Analyst, Data Analytics, or similar role. * Technology: Strong ... LI-Remote We value diversity and believe the unique contributions each of us brings drives our ...

Prosegur

Senior Security Operations Analyst

Lowell, MA · On-site +1

$96K - $126K/yr

Senior Security Operations Analyst The Senior Security Operations Analyst serves as a senior ... CyberSecurity, and Remote Services (iSOC) divisions to create meaningful 'Hybrid Security ...

New

Initio Capital

SaaS Product Analyst

Boston, MA · Remote

... operations, market research, and growth-focused workstreams. THE ROLE As a SaaS Product Analyst ... This is a remote, flexible role for candidates who are analytical, commercially curious, and ...

TripleTen

... operational excellence. This is a highly autonomous role for someone who thrives in ambiguity ... Analyze product metrics, identify growth opportunities, and prioritize initiatives based on ...

Initio Capital

AI Product Strategy Analyst

Boston, MA · Remote

... operations, market research, and growth-focused workstreams. THE ROLE As a AI Product Strategy ... This is a remote, flexible role for candidates who are analytical, commercially curious, and ...

ezCater, Inc

Senior Analyst, Product (Remote)

Boston, MA · On-site +1

$120K - $146K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... Operations, and Finance. You'll be the trusted partner of a skilled peer group, playing a pivotal ... Analyze all aspects of ezCater's product and site funnel, identifying points of friction, areas of ...

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Remote Product Operations Analyst information

What is a remote product operations analyst?

A Remote Product Operations Analyst is a professional who supports a company's product team by streamlining processes, analyzing product data, and ensuring smooth communication between different departments—all while working remotely. Their main responsibilities include optimizing workflows, identifying areas for improvement, and helping teams implement best practices. They play a crucial role in bridging gaps between product management, engineering, marketing, and customer support to ensure the success of product initiatives. Working remotely, they leverage digital tools and data analytics to monitor performance and provide actionable insights, enabling organizations to deliver better products efficiently.

How does a remote product operations analyst typically collaborate with cross-functional teams while working remotely?

As a Remote Product Operations Analyst, collaboration with cross-functional teams such as product managers, engineers, and customer support is often facilitated through virtual communication tools like Slack, Zoom, and project management platforms. Regular stand-up meetings, asynchronous updates, and shared documentation ensure alignment on project goals and timelines. Building strong relationships and maintaining clear, proactive communication are essential for efficiently coordinating product launches and process improvements in a remote setting.

What are the key skills and qualifications needed to thrive as a remote product operations analyst, and why are they important?

To thrive as a Remote Product Operations Analyst, you need strong analytical skills, a solid understanding of product lifecycle management, and a relevant degree such as business, operations, or a technical field. Familiarity with tools like SQL, Excel, Jira, and product analytics platforms, as well as experience with workflow automation, is typically required. Exceptional communication, problem-solving abilities, and self-motivation are crucial soft skills for remote collaboration and cross-functional teamwork. These skills ensure efficient product operations, data-driven decision-making, and seamless coordination across distributed teams.

What is the difference between Remote Product Operations Analyst vs Remote Product Manager?

AspectRemote Product Operations AnalystRemote Product Manager
Required CredentialsBachelor's degree, data analysis skills, familiarity with product toolsBachelor's or higher, strategic planning, leadership skills
Work EnvironmentCollaborates with product teams, focuses on data and process optimizationLeads product development, oversees product lifecycle, cross-functional leadership
Employer & Industry UsageTech companies, e-commerce, SaaS firmsTech, software, digital services, startups
Search & Comparison IntentUnderstanding operational roles supporting product teamsManaging product strategy and roadmap

The main difference is that a Remote Product Operations Analyst focuses on data analysis, process improvements, and supporting product teams, while a Remote Product Manager leads product strategy, development, and cross-functional coordination. Both roles are essential in tech industries but differ in scope and responsibilities.

What are popular job titles related to Remote Product Operations Analyst jobs in Massachusetts?

For Remote Product Operations Analyst jobs in Massachusetts, the most frequently searched job titles are:

What job categories do people searching Remote Product Operations Analyst jobs in Massachusetts look for?

The top searched job categories for Remote Product Operations Analyst jobs in Massachusetts are:

What cities in Massachusetts are hiring for Remote Product Operations Analyst jobs?

Cities in Massachusetts with the most Remote Product Operations Analyst job openings:

Remote Product Operations Analyst jobs near you

Product Operations Specialist

Newfire Global Partners

Boston, MA • Remote

$120K - $146K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 11 days ago

Job description

Care Lumen | Remote (US Only) / Remote (Global)
Employment Type: Full-time Employee 
Salary Range: $120,000 to $146000

About the Role

Reporting to the Senior Director Product Operations & Solutions and partnering closely with Product Managers, Engineering, customers, and cross-functional stakeholders, the Product Operations Specialist will help drive operational excellence across the product organization. This role is responsible for maintaining product processes and tooling, coordinating planning activities, tracking delivery progress, change management, and generating insights that enable effective decision-making.

As a key member of the Product Operations team, you will work directly with product management, engineering, customer success, training and customers to understand, prioritize, and operationalize enhancement requests and product needs. You will help ensure customer requests are effectively translated into product requirements and incorporated into roadmap intake, planning, and delivery execution.

Product Operations serves as the connective tissue across the Product Development Lifecycle (PDLC), overseeing and optimizing processes from intake through requirements definition, development, release, and post-launch measurement. In this role, you will help drive consistency, visibility, and accountability across every phase of the PDLC to ensure teams deliver high-quality solutions that create meaningful customer value.
Product Operations & Process Execution
  • Support and maintain team allocations and product organization structures.
  • Coordinate and track product delivery timelines, dependencies, and key milestones across all phases of the Product Development Lifecycle (PDLC).
  • Partner with customers and internal stakeholders to gather, document, and operationalize enhancement requests and evolving product needs.
  • Reinforce product development best practices, including definitions of done, squad ceremonies, retrospectives, and team workflows.
  • Plan and coordinate the rollout of new product processes, tools, and workflow changes across Product, Engineering, and cross-functional teams
  • Plan and coordinate the rollout of new product processes, tools, and workflow changes across Product, Engineering, and cross-functional teams
  • Identify opportunities to streamline operational processes and improve team effectiveness.
  • Partner with Product, Engineering, and Sales teams to ensure alignment across initiatives.
  • Help oversee and optimize PDLC processes from intake and discovery through release and post-launch evaluation.
Product Management Process & Tooling
  • Manage and maintain the inbound request intake process in partnership with customers and Product teams.
  • Support the requirements maturation process across customer requests, discovery efforts, strategic initiatives, epics, and user stories.
  • Ensure customer enhancement requests are properly documented, prioritized, and tracked through the product development process.
Change Management
  • Plan and coordinate the rollout of new product processes, tools, and workflow changes across Product, Engineering, and cross-functional teams
  • Gather feedback post-rollout to gauge adoption and identify where additional support or iteration is needed
  • Act as a point of contact for questions , helping troubleshoot and reduce friction as teams adapt
  • 3-5 years of operational experience working with software products or services, with meaningful time spent directly in Product Operations, Program Management, Business/Data Analysis, or Product Management support roles.
  • Fluency with product management tools, specifically JIRA (or similar issue/project tracking software).
  • Agile/Scrum expertise, with direct experience working within agile software development environments and squad ceremonies.
  • Strong analytical skills, with comfort utilizing BI/visualization tools and spreadsheets to extract insights and enable decision-making.
  • Excellent communication abilities, including strong written/verbal skills and experience presenting findings or recommendations to senior stakeholders.
  • Proven track record of driving projects independently, leading without formal authority, and working comfortably in a fast-paced, remote, collaborative environment.
  • Experience supporting or leading change management efforts (tool rollouts, process changes, org transitions) a plus
  • Self-starter who's comfortable in a fast-paced, remote, collaborative environment
What's Preferred
  • Experience with modern operations, project management, and SDLC tools (e.g., Jira, Confluence, Asana, Monday.com, or Salesforce).
  • Certifications in Process or Project Management, such as Lean Six Sigma, CAPM, or Certified ScrumMaster (CSM).
  • Prior experience in a remote-first, high-growth SaaS environment.
    Experience with Notion or modern collaborative documentation platforms.
  • Change management experience, including supporting or leading tool rollouts, process implementations, and workflow changes
The expected total cash compensation for this role is market-driven, with an expected starting salary of $120,000 to $146,000. Salary is ultimately determined based on a candidate's skills, expertise, and experience. 
Care Lumen offers a robust and comprehensive benefits package including:
  • Remote-first environment with company provided computer
  • Thirteen paid holidays per year (average) 
  • Medical, dental and vision coverage with multiple levels of coverage
  • HSA, FSA and Dependent Care accounts 
  • Short-term and Long-term disability
  • Life and accidental death insurance
  • Discounted voluntary benefits, such as additional life insurance
  • Employee Assistance Program
  • Paid Parental Leave
  • Flexible vacation time 
  • 401(k) with employer matching and immediate vesting
Offers are contingent upon successful completion of a background screening. Background screenings will be conducted in compliance with applicable laws and will not be initiated without your consent.
Care Lumen is an equal opportunity employer committed to building a diverse and inclusive workplace. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other legally protected status.
We are committed to providing reasonable accommodations to qualified individuals with disabilities in our job application process. If you need assistance or an accommodation due to a disability, please contact us at apply@carelumen.com.
About Care Lumen
Care Lumen is transforming healthcare by connecting people, care, and data-so that every decision leads to better outcomes. We empower care teams with a unified platform that delivers intelligent, real-time insights, streamlined workflows, and stronger collaboration across clinical, operational, and administrative domains.
Our vision is bold: to reimagine how care is delivered by unifying clinical operations and unlocking insights that improve lives. We believe in the power of great people and purposeful technology-and with all of us aligned around a common goal, our potential grows even stronger. We're building for impact today and evolving through innovation tomorrow.
We're a remote-first company that values flexibility, autonomy, and results over hours logged. We're guided by values that push us to excel, stay curious, and take smart risks. The best solutions come from teams that listen, learn, and build together. And we're focused on outcomes that matter-not just for our clients, but for the people they serve.
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