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Operations Agent Jobs in Michigan (NOW HIRING)

Crescent Services

Front Desk Agent

Bloomfield Hills, MI · On-site

$13.50 - $17.25/hr

Front Desk Agent Front Desk operations during your assigned shift to a consistently high standard Ensure your shift team have an current knowledge of hotel products, services, pricing and special ...

Sharpcontra

Customer Service Agent

Detroit, MI · On-site

$33K - $41K/yr

Customer Service Agent At Sharpcontra, we are committed to providing exceptional customer service and operational excellence in all our service areas. With a dedication to professionalism and client ...

Four Points By Sheraton

Weekend AM Front Desk Agent

Novi, MI · On-site

$13.50 - $17/hr

Employee discounts Weekend AM Front Desk Agent Position: Front Desk Agent Schedule: Saturday ... morning operations and ensure a smooth transition to the next shift Follow hotel policies and ...

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All JobsOperations Agent JobsOperations Agent Jobs in Michigan

Operations Agent information

See Michigan salary details

$11

$21

$34

How much do operations agent jobs pay per hour?

As of Sep 11, 2026, the average hourly pay for operations agent in Michigan is $21.54, according to ZipRecruiter salary data. Most workers in this role earn between $17.40 and $23.89 per hour, depending on experience, location, and employer.

What is an operations agent?

Operations agents are professionals responsible for coordinating and overseeing the day-to-day activities within a company, often in logistics, transportation, or customer service sectors. They ensure that processes run smoothly by managing schedules, handling documentation, and communicating with various departments to resolve issues quickly. Operations agents play a crucial role in maintaining efficiency and supporting the overall workflow of an organization. Their work helps prevent delays and ensures that organizational goals are met on time.

What does an operations agent do?

Operations Agents play a crucial role in ensuring the smooth flow of logistical processes, such as coordinating shipments, tracking deliveries, and communicating with carriers and customers. On a typical day, they may handle scheduling, update tracking systems, resolve delays, and process documentation to ensure compliance with company policies. Their proactive communication and problem-solving skills directly impact the efficiency and reliability of the operations team, often requiring collaboration with warehouse staff, drivers, and customer service representatives. This role is dynamic and fast-paced, providing valuable experience in logistics and supply chain management.

What skills and qualifications are needed to thrive as an operations agent?

To thrive as an Operations Agent, you need strong organizational skills, attention to detail, and knowledge of logistics or supply chain processes, often supported by a high school diploma or relevant experience. Familiarity with shipping software, inventory management systems, and basic office applications is typically required. Excellent communication, problem-solving abilities, and the capacity to work well under pressure are valuable soft skills in this role. These competencies ensure efficient coordination of operations, timely execution of tasks, and smooth workflow within fast-paced environments.

What is an example of an operations agent job?

An operations agent is responsible for managing daily business activities such as processing transactions, coordinating logistics, and ensuring operational efficiency. They often use tools like customer management systems and may work in shifts to support 24/7 operations.

What are popular job titles related to Operations Agent jobs in Michigan?

For Operations Agent jobs in Michigan, the most frequently searched job titles are:

What job categories do people searching Operations Agent jobs in Michigan look for?

The top searched job categories for Operations Agent jobs in Michigan are:

What are popular job titles related to Operations Agent jobs in MI?

For Operations Agent jobs in MI, the most frequently searched job titles are:

Operations Agent jobs near you
Infographic showing various Operations Agent job openings in Michigan as of September 2026, with employment types broken down into 1% As Needed, 78% Full Time, 16% Part Time, 1% Temporary, 2% Contract, and 2% Nights. Highlights an 92% Physical, 3% Hybrid, and 5% Remote job distribution, with an average salary of $44,813 per year, or $21.5 per hour.

Account Associate - State Farm Agent Team Member

Ann Arbor, MI • On-site

Jordan Goebel - State Farm Agent
See more jobs at Jordan Goebel - State Farm Agentexternal

$55K - $75K/yr

Full-time

Medical, Retirement, PTO

Re-posted 20 days ago

Job description

Benefits:
  • Simple IRA
  • License reimbursement
  • Bonus based on performance
  • Competitive salary
  • Flexible schedule
  • Health insurance
  • Opportunity for advancement
  • Paid time off
  • Training & development

ABOUT OUR AGENCY:
Our agency opened in April 2026 and is a growing team of three with strong momentum and opportunity ahead. Before becoming a State Farm agent, I worked as a team member and participated in the Agent Aspirant program, building a solid foundation for success. I’m also a third-generation State Farm agent, so this business is something I truly value.
I played college football at Valparaiso University and enjoy staying active. I’m engaged, have a dog, and value both family and personal growth.
For our team, we offer two weeks of PTO, health benefits, a Simple IRA, reimbursement for licensing costs, performance incentives, training and professional development, along with occasional team lunches and coffee in the office.
Our office culture is driven, professional, and growth-focused. We’re looking for someone who is motivated, ambitious, and not satisfied with the basics - someone who brings strong customer service skills, takes pride in their work, and wants to grow into a successful long-term career.
ROLE DESCRIPTION:
As Account Associate - State Farm Agent Team Member for Jordan Goebel - State Farm Agent, you are vital to our daily business operations and customers’ success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.
Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.

RESPONSIBILITIES:
  • Manage customer accounts and update information in the database.
  • Assist customers with policy changes and inquiries.
  • Process insurance claims and follow up with customers on claim status.
  • Coordinate with underwriters to ensure timely policy issuance.
QUALIFICATIONS:
  • Strong organizational skills and attention to detail.
  • Excellent customer service and communication skills.
  • Previous experience in insurance or a related field preferred.