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Air Freight Operations Manager Jobs in Michigan (NOW HIRING)

Hazen Transfer

Freight Operations

Troy, MI · On-site

$45K - $55K/yr

Position Summary The Freight Operations is responsible for sourcing, negotiating, and managing carrier capacity to support both spot and dedicated truckload freight. This role is carrier-facing and ...

Emons Air & Sea

Regional Export Manager

Detroit, MI · Hybrid

S. air export operations. This role is ideal for a strategic leader with strong freight forwarding expertise, regulatory knowledge, and a proactive approach to managing regional teams and export ...

Reliance One

Operations Manager

New Troy, MI

$160K/yr

Operations Manager New Troy, Michigan, United States Onsite | Direct Hire | Full-Time $160,000 ... Experience with scheduling, materials management, freight/distribution, and workforce planning

Buckle

Operations Manager (Full-Time)

Lansing, MI

The Operations Manager may also complete the duties of the Freight Coordinator and Visual Merchandiser based on business needs and/or store volume. Essential Duties and Responsibilities This ...

Buckle

Operations Manager (Full-Time)

Lansing, MI · On-site

The Operations Manager may also complete the duties of the Freight Coordinator and Visual Merchandiser based on business needs and/or store volume. Essential Duties and Responsibilities This ...

Buckle

Operations Manager (Full-Time)

Grandville, MI · On-site

$17 - $21/hr

The Operations Manager may also complete the duties of the Freight Coordinator and Visual Merchandiser based on business needs and/or store volume. Essential Duties and Responsibilities This ...

Buckle

Operations Manager (Full-Time)

Grandville, MI · On-site

The Operations Manager may also complete the duties of the Freight Coordinator and Visual Merchandiser based on business needs and/or store volume. Essential Duties and Responsibilities This ...

Buckle

Operations Manager (Full-Time)

Traverse City, MI · On-site

$17 - $23/hr

The Operations Manager may also complete the duties of the Freight Coordinator and Visual Merchandiser based on business needs and/or store volume. Essential Duties and Responsibilities This ...

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Air Freight Operations Manager information

What does an Air Freight Operations Manager do?

An Air Freight Operations Manager oversees the logistics and coordination of air cargo shipments. They manage daily operations, ensure compliance with safety and regulatory standards, and supervise staff involved in the shipping and receiving process. Their responsibilities also include optimizing shipment schedules, resolving issues that arise during transport, and maintaining relationships with airlines, customs officials, and clients. The goal is to ensure timely, efficient, and cost-effective air freight operations.

What are some common challenges faced by Air Freight Operations Managers, and how can they be addressed?

Air Freight Operations Managers often encounter challenges such as coordinating complex logistics across multiple time zones, managing strict regulatory compliance, and responding to unexpected delays or disruptions. To address these challenges, successful managers develop strong relationships with carriers and customs authorities, stay updated on changing regulations, and implement robust contingency plans. Effective communication and adaptability are key, as is leveraging technology to streamline tracking and documentation processes.

What is the difference between Air Freight Operations Manager vs Air Freight Coordinator?

AspectAir Freight Operations ManagerAir Freight Coordinator
ResponsibilitiesOversees entire freight operations, manages teams, ensures compliance, and optimizes logistics processes.Assists with shipment scheduling, documentation, and communication between clients and carriers.
Required CredentialsLogistics or supply chain certifications, experience in freight management.Basic logistics knowledge, often entry-level or related certifications.
Work EnvironmentOffice-based with site visits, managing teams and operations.Office and warehouse environments, supporting daily shipment activities.

The Air Freight Operations Manager focuses on overseeing and optimizing freight processes, while the Air Freight Coordinator handles day-to-day shipment coordination. Both roles require logistics knowledge, but the manager position involves leadership and strategic planning, whereas the coordinator role is more operational and support-oriented.

What are the key skills and qualifications needed to thrive as an Air Freight Operations Manager, and why are they important?

To thrive as an Air Freight Operations Manager, you need expertise in logistics, supply chain management, and air cargo regulations, typically backed by a relevant degree or industry certification. Familiarity with cargo management systems, customs documentation platforms, and transportation management software is essential. Strong leadership, problem-solving, and communication skills help coordinate teams and resolve operational challenges effectively. These competencies ensure efficient, compliant, and cost-effective movement of goods in a dynamic global air freight environment.
What are popular job titles related to Air Freight Operations Manager jobs in Michigan? For Air Freight Operations Manager jobs in Michigan, the most frequently searched job titles are:
What job categories do people searching Air Freight Operations Manager jobs in Michigan look for? The top searched job categories for Air Freight Operations Manager jobs in Michigan are:
What cities in Michigan are hiring for Air Freight Operations Manager jobs? Cities in Michigan with the most Air Freight Operations Manager job openings:
Air Freight Operations Manager jobs near you
Infographic showing various Air Freight Operations Manager job openings in Michigan as of July 2026, with employment types broken down into 88% Full Time, 9% Part Time, 2% Contract, and 1% Nights. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution.
Freight Operations

Freight Operations

Hazen Transfer

Troy, MI • On-site

$45K - $55K/yr

Full-time

Medical, Dental, Vision, Life, Retirement

Posted 19 days ago

Job description

Hazen Transfer LLC

Freight Operations / Logistics Coordinator

Location: Troy, MI 48084
Employment Type: Full-Time

About Hazen Transfer

Hazen Transfer is an industry-leading, rapidly growing third-party logistics (3PL) provider. We specialize in building reliable carrier networks, disciplined operations, and long-term partnerships. Our growth is driven by strong execution, accountability, and people who take ownership of their lanes and relationships.

Position Summary

The Freight Operations is responsible for sourcing, negotiating, and managing carrier capacity to support both spot and dedicated truckload freight. This role is carrier-facing and capacity-driven, with a strong focus on building strategic carrier partnerships, ensuring coverage, and maintaining service reliability.

This position works closely with operations and leadership but is not responsible for direct customer sales.

Essential Duties & Responsibilities

  • Source, quote, and secure carrier capacity for ad-hoc and dedicated truckload freight
  • Build, maintain, and grow long-term relationships with core and strategic carrier partners
  • Negotiate rates and terms that align with service expectations and margin goals
  • Dispatch drivers and actively track loads from pickup through delivery
  • Proactively manage carrier communication regarding appointment times, delays, and service issues
  • Identify, troubleshoot, and resolve in-transit issues quickly and professionally
  • Partner with leadership and operations teams to address service failures and implement corrective actions
  • Develop carrier depth on key lanes to improve coverage, consistency, and redundancy
  • Ensure accurate and timely data entry in the TMS and related systems
  • Adhere to company SOPs, safety standards, and customer-specific requirements

Required Skills & Qualifications

  • Associate’s or Bachelor’s degree preferred, but not required with relevant experience
  • Proven ability to build and manage carrier relationships
  • Strong negotiation and communication skills
  • Excellent customer-service mindset with a carrier-first approach
  • High attention to detail and ability to handle significant data entry accurately
  • Ability to multitask, reprioritize, and perform in a fast-paced environment
  • Coachable, accountable, and receptive to feedback
  • Strong problem-solving skills and ability to remain calm under pressure

Key Performance Indicators (KPIs)

  • Carrier coverage and acceptance rate
  • On-time pickup and delivery performance
  • Carrier compliance with SOPs and safety standards
  • Load coverage speed and recovery time
  • Growth and retention of core carrier partners

Compensation & Benefits

  • Competitive base salary plus performance-based bonus
  • Base salary negotiable based on experience
  • Full benefits package including:

Company Description

Founded in 2015, Hazen Transfer has achieved rapid growth while staying true to their mission statement of providing best in class service to our customers by treating our employees and partner carriers like family. This has served all of the Palmer family companies successfully, for four generations of owners and operators, for over 100 years.