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Online Program Manager Jobs (NOW HIRING)

Program Manager

Springfield, IL · On-site

$43K - $45K/yr

Program Manager Department: State Operations and Programs Reports to: Senior, Program Manager ... Support chapters through direct and consistent communication using virtual networks, online ...

Program Manager

Hollywood, FL · On-site

$42K - $44K/yr

Support chapters through direct and consistent communication using virtual networks, online ... Jobs program. * Manage state citizen matches and support/cultivate corporate chapters. * Host ...

Program Manager

Indianapolis, IN · On-site

$40K - $43K/yr

Program Manager (Generalist) Department: State Operations and Programs Reports to: State Director ... Support chapters through direct and consistent communication using virtual networks, online ...

Program Manager

Tampa, FL · On-site

$41K - $44K/yr

Support chapters through direct and consistent communication using virtual networks, online ... Jobs program. * Manage state citizen matches and support/cultivate corporate chapters. * Host ...

Program Manager

Charlestown, MA · On-site

$43K/yr

Support chapters through direct and consistent communication using virtual networks, online ... Jobs program. * Manage state citizen matches and support/cultivate corporate chapters. * Host ...

Program Manager

Irvine, CA · On-site

$43K/yr

Support chapters through direct and consistent communication using virtual networks, online ... Jobs program. * Manage state citizen matches and support/cultivate corporate chapters. * Host ...

Program Manager

Tampa, FL · On-site

$41K - $44K/yr

Support chapters through direct and consistent communication using virtual networks, online ... Jobs program. * Manage state citizen matches and support/cultivate corporate chapters. * Host ...

The Program Manager will oversee enterprise knowledge management initiatives involving Microsoft 365, SharePoint Online, Power Platform technologies, custom application development, data analytics ...

The Program Manager will oversee enterprise knowledge management initiatives involving Microsoft 365, SharePoint Online, Power Platform technologies, custom application development, data analytics ...

The Program Manager will oversee enterprise knowledge management initiatives involving Microsoft 365, SharePoint Online, Power Platform technologies, custom application development, data analytics ...

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Showing results 1-20

Online Program Manager information

See salary details

$38.5K

$107.5K

$157K

How much do online program manager jobs pay per year?

As of Jul 18, 2026, the average yearly pay for online program manager in the United States is $107,460.00, according to ZipRecruiter salary data. Most workers in this role earn between $79,500.00 and $132,500.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an Online Program Manager, and why are they important?

To thrive as an Online Program Manager, you need expertise in project management, digital learning strategies, and a background in education or instructional design, often supported by a relevant bachelor's or master's degree. Familiarity with learning management systems (LMS), project management software, and data analytics tools is typically required. Strong communication, organization, and leadership skills help manage cross-functional teams and ensure stakeholder satisfaction. These abilities are essential for delivering effective online programs that meet educational goals and maintain high standards.

What is an Online Program Manager?

An Online Program Manager (OPM) is a professional or company that helps educational institutions design, develop, and deliver online degree programs and courses. OPMs typically provide services such as course development, marketing, student recruitment, enrollment management, and technical support. Their goal is to help universities expand their online offerings and reach more students efficiently and effectively. OPMs can work as external partners or as part of a university's internal team.

What is the difference between Online Program Manager vs Project Coordinator?

AspectOnline Program ManagerProject Coordinator
CredentialsTypically requires a bachelor’s degree; certifications like PMP or PgMP are commonUsually requires a bachelor’s degree; certifications are less common
Work EnvironmentManages multiple online programs, often in tech or education sectorsSupports project teams, handles scheduling and documentation
Employer & IndustryTech companies, online education providers, e-learning platformsVarious industries including tech, education, and corporate sectors

The Online Program Manager oversees multiple online initiatives, focusing on strategic planning and execution, while the Project Coordinator supports specific projects with administrative tasks. Both roles require strong organizational skills, but the Program Manager has broader responsibilities and often manages teams and budgets.

How does an Online Program Manager typically collaborate with faculty and instructional designers to ensure program quality?

Online Program Managers work closely with faculty and instructional designers to develop engaging, effective online courses. They facilitate regular meetings to align on learning objectives, coordinate timelines, and ensure course content meets academic standards and accessibility guidelines. Additionally, they provide support in integrating technology tools and gather feedback to continuously improve course delivery. This collaborative approach helps maintain high-quality online programs and a positive learning experience for students.
More about Online Program Manager jobs
What cities are hiring for Online Program Manager jobs? Cities with the most Online Program Manager job openings:
What are the most commonly searched types of Online Program jobs? The most popular types of Online Program jobs are:
What states have the most Online Program Manager jobs? States with the most job openings for Online Program Manager jobs include:
Infographic showing various Online Program Manager job openings in the United States as of July 2026, with employment types broken down into 85% Full Time, 13% Part Time, 1% Temporary, and 1% Contract. Highlights an 86% Physical, 1% Hybrid, and 13% Remote job distribution, with an average salary of $107,460 per year, or $51.7 per hour.
Program Manager, Open School

$64K - $103K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 17 days ago


Job description

Institute for Healthcare Improvement
Program Manager, Open School
Scheduled Hours
Full Time
Salary Range
$64,417.00- $103,067.00
Location
Remote, USA
About IHI
The Institute for Healthcare Improvement (IHI) is a leading, globally recognized not-for-profit health care improvement organization that has been applying evidence-based quality improvement methods to meet current and future health care challenges for more than 30 years. IHI provides millions of people in health care with methods, tools, and resources to make care better, safer, and more equitable; convenes experts to enable knowledge sharing and peer-learning; and advises health systems and hospitals of all sizes in improving their systems and outcomes at scale. IHI's mission is to innovate and lead transformational improvement in health and health care worldwide.
Position Summary:
Reporting to the Director, Education Operations, the Program Operations Manager, Open School leads the day-to-day operations and strategic implementation of Open School-a catalog of asynchronous, subscription-based courses serving both B2B and B2C audiences. This role is responsible for program operations, sales support, customer onboarding and success, data quality, and cross-functional collaboration with key internal stakeholders.
Position Responsibilities:
Responsibilities include but are not limited to the following:
  • Manage the implementation of the strategy for Open School, ensuring seamless coordination of systems, budget oversight, data integrity, and internal processes that support scalable growth and high-quality learner experiences
  • Oversee customer lifecycle management by enhancing and maintaining processes for onboarding, support, communication, and engagement while incorporating feedback loops to drive satisfaction and retention
  • Own the implementation and evolution of key initiatives, including region- or sector-specific programs and communities of practice, working cross-functionally to meet the needs of diverse learner groups and organizational partners
  • Develop and sustain cross-functional collaboration frameworks, serving as the primary operational connector between internal teams (e.g., Finance, IT, Sales, Marketing, and CX) to align systems, surface insights, and support shared accountability
  • Maintain and continuously improve internal infrastructure, including documentation, reporting tools, knowledge-sharing platforms, and workflows to enhance team coordination, transparency, and long-term sustainability of Open School operations

Position Knowledge, Skills and Abilities:
  • Excellent communication skills (both interpersonal and written), including superior presentation skills and ability to translate complex or technical content into layman's terms
  • Skilled in managing the day-to-day operations of digital programs, including coordinating internal and external workflows
  • Comfortable interpreting usage data, trends, and learner outcomes to improve processes
  • Strong interpersonal skills for managing customer inquiries, feedback loops, and ongoing support systems
  • Ability to adapt quickly to manage the needs of the business, take and manage risks, and drive results
  • Basic ability to understand technological integrations and enhance learning management system components
  • Knowledge of subscription-based B2B/B2C service operations and customer lifecycle management
  • Understanding of customer success best practices, including onboarding, engagement, and retention
  • Capable of maintaining and improving internal tools, documentation, and systems to support scale and long-term program sustainability
  • Ability to work across departments (Finance, IT, Marketing, Sales) to streamline operations and foster accountability
  • Basic budget management and financial tracking for education or digital programs.
  • Basic knowledge of data systems and infrastructure, including CRM, LMS, and reporting tools (e.g., Salesforce, iMIS, Excel/BI tools)
  • Strong ability to understand cultural diversity and integrate into all areas of work
  • Strong writing skills, including ability to produce written reports that succinctly describe activities, articulates insights and challenge

IHI Values and Culture
  • Commitment to IHI Values of courage, love, equity, trust and impact
  • Commitment to equity, anti-racism, and the improvement of societal systems
  • For leadership roles - Ability to actively support, communicate, and teach the unique culture and values of the Institute for Healthcare Improvement

Position Qualifications:
Required
  • Bachelor's degree or equivalent work experience in related field
  • 3-5 years of experience in online program operations or customer success
  • Experience:
    • Working within a global organization/online program
    • Managing a program budget of $2-5 million
    • Working cross functionally with Finance, IT, Marketing, etc.

Preferred
  • Experience with:
    • Subscription based services
    • Digital learning
    • B2C and B2B customer bases supporting sales
  • Experience utilizing:
    • CRM
    • LMS
    • Data Auditing tools

Physical Attributes:
  • Ability to Sit for Extended Periods: Capability to work at a desk for long durations
  • Manual Dexterity: Proficiency in using a computer, including typing, mouse handling, and other office equipment
  • Visual Acuity: Ability to read and view a computer screen for extended periods
  • Hearing and Speaking: Clear communication over phone and video calls
  • Environment Setup: Access to a quiet, professional home office setup conducive to focused work and virtual meetings
  • Lifting: Occasionally requires lifting up to 25 lbs as needed

Disclaimer
The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list or comprehensive inventory of all duties, responsibilities, skills, and qualifications required.
At IHI, we are inspired to do our best work and be our best selves by leaning into our values and uniting in our vision to create a future in which everyone has the best care and health possible. We ensure that people feel valued and supported in meaningful ways, as demonstrated in our total rewards package that features competitive compensation, medical, dental and vision coverage, life and disability plans, FSA plans, matching 401k contributions, tuition reimbursement, a personal development allowance to support what matters to you, a professional development allowance to support continued learning, respect for personal commitments and flexibility to manage them, generous time off including vacation time, wellness and wellbeing time, and other special programs to support employee wellbeing.
IHI is proud to be an equal opportunity workplace and an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, religion, sex or gender, marital status, national origin or ancestry, disability, veteran status, military service, age, sexual orientation, gender identity, genetic information, crime victim status, political belief, and any other protected class under applicable law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability or special need that requires accommodation to complete our application, please let us know. Veterans are encouraged to apply.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.