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Online Chat Operator Jobs (NOW HIRING)

CHEP

Forklift Operator

Orlando, FL · On-site

$15.75 - $18.75/hr

Conduct inspection of the forklift prior to operating, promptly reporting issues to maintenance ... Brambles and CHEP never conduct interviews via online chat or request money as a term of employment.

CHEP

Forklift Operator

Orlando, FL · On-site

$15.75 - $18.75/hr

Conduct inspection of the forklift prior to operating, promptly reporting issues to maintenance ... Brambles and CHEP never conduct interviews via online chat or request money as a term of employment.

CHEP

Forklift Operator - Piedmont, SC

Piedmont, SC · On-site

$15.50 - $18.25/hr

Conduct inspection of the forklift prior to operating, promptly reporting issues to maintenance ... Brambles and CHEP never conduct interviews via online chat or request money as a term of employment.

CHEP

Forklift Operator - Piedmont, SC

Piedmont, SC · On-site

$15.50 - $18.25/hr

Conduct inspection of the forklift prior to operating, promptly reporting issues to maintenance ... Brambles and CHEP never conduct interviews via online chat or request money as a term of employment.

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Online Chat Operator information

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How much do online chat operator jobs pay per hour?

As of Aug 14, 2026, the average hourly pay for online chat operator in the United States is $20.34, according to ZipRecruiter salary data. Most workers in this role earn between $17.07 and $22.84 per hour, depending on experience, location, and employer.

How do you become an online chat operator?

To become an online chat operator, you typically need a high school diploma or equivalent, strong communication skills, and familiarity with chat or messaging platforms. Some employers may require prior customer service experience or basic computer skills, and training is often provided on the job.

What is an online chat operator?

An Online Chat Operator is responsible for engaging with customers via live chat to provide support, answer questions, and assist with inquiries. This role typically involves responding to messages in real-time, troubleshooting issues, and ensuring customer satisfaction. Chat operators often work in customer service, sales, or technical support for various industries. Strong typing skills, good communication, and the ability to multitask are essential for success in this role. Many online chat operator positions allow for remote work, making it a flexible job option.

What are common challenges faced by online chat operators and how can they be managed?

Online Chat Operators often handle multiple conversations simultaneously, which can make prioritizing requests and maintaining focus challenging. Additionally, interpreting customer concerns accurately without verbal cues requires careful reading and attention to detail. Effective time management, the use of preset responses, and clear communication can help manage these challenges. Many companies also provide ongoing training and support to help chat operators stay up-to-date with products and procedures, ensuring a smoother workflow and positive interactions.

How much do online chat operators get paid?

Online chat operators typically earn between $10 and $20 per hour, depending on experience, employer, and location. Some positions may offer additional incentives or bonuses for performance or availability during peak hours.

What skills and qualifications are needed to be an online chat operator?

To thrive as an Online Chat Operator, you need excellent written communication, fast typing abilities, and a high school diploma or equivalent qualification. Familiarity with CRM systems, live chat platforms, and basic troubleshooting tools is often expected. Strong problem-solving skills, patience, and the ability to multitask effectively help operators excel in customer interactions. These competencies are essential for delivering prompt, accurate support and fostering positive customer experiences in a digital environment.

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Online Chat Operator jobs near you
Infographic showing various Online Chat Operator job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 62% Full Time, 34% Part Time, 1% Temporary, and 2% Contract. Highlights an 82% Physical, 1% Hybrid, and 17% Remote job distribution, with an average salary of $42,306 per year, or $20.3 per hour.

Automation Line Operator - Weekend Days

Utz Brands, Inc.

Hanover, PA • On-site

$16 - $19.75/hr

Full-time

Medical, Dental, Vision, Retirement

Posted 15 days ago

Job description

Ready to take your manufacturing career to the next level with cutting-edge automation? Join the team at Utz Quality Foods as an Automation Line Operator at our Kindig Lane facility. This is a full-time role working Friday through Sunday from 5:30 AM to 5:30 PM, with overtime as needed to support production demand. You'll be a part of a fast-paced, innovation-driven environment where your technical skills and attention to detail help power the future of snack food production.
As an Automation Line Operator, you'll be the go-to person for operating, monitoring, and maintaining robotic palletizers and conveyor systems that handle and stack product cases. You'll keep production running smoothly and safely, all while working with a great team and having real opportunities to grow.
Responsibilities:
  • Operate and monitor automated systems to ensure top performance with minimal downtime
  • Use Human-Machine Interfaces (HMI) to start, stop, reset, and troubleshoot equipment
  • Ensure correct case orientation and stacking patterns based on SKU/customer requirements
  • Monitor system indicators (box count, pallet output, sensor flags, etc.) to track performance
  • Clear jams and alarms safely and quickly; restart the system when needed
  • Perform daily equipment checks and cleaning at the start and end of each shift
  • Maintain cleanliness in the automation area (sensors, sweep zones, trash removal)
  • Communicate and collaborate with QA, maintenance, and packaging teams
  • Follow lockout/tagout procedures and all safety protocols
  • Report and log mechanical issues and downtime events through Redzone
  • Perform light maintenance and assist with troubleshooting equipment issues

Requirements:
  • 1-2 years of experience in manufacturing or food packaging preferred
  • Technical training in automation or robotics is a plus, but not required
  • Comfortable working with robotic arms, conveyors, and automated systems
  • Basic understanding of alarms, machine interfaces, and troubleshooting methods
  • Strong attention to detail and ability to follow procedures/schedules
  • Good written and verbal communication skills and a team-focused attitude
  • Forklift or pallet jack certification
  • Familiarity with barcode scanners, vision systems, and label printers
  • Awareness of Lean or Six Sigma practices is a plus
  • Knowledge of PLC systems or programming languages is a bonus
  • Basic understanding of mechanical and electrical automation systems
  • Ability to stand and walk for 8-12 hours per shift
  • Work in a production environment with noise, heat, and moving machinery

Our Recruitment Process
  • Easy Application (5 mins): Introduce yourself and answer a few key questions to get started.
  • Engaging Chat Interview (20-25 mins): Share your experiences in an online chat, highlighting how your values align with ours.
  • Live Interview: Selected candidates will meet with the hiring manager to explore their alignment with the team and overall Utz company culture.

Continuously Pursuing Excellence!
Here at Utz, we have a passion for exciting and delighting consumers with delicious snack foods made from high quality ingredients. After over a century with a strong family heritage, our diverse portfolio of brands includes Utz, Zapp's, Boulder Canyon, and On the Border. Our associates are the reason for the success of this company, so it is important we provide a supportive, caring and inclusive environment that offers opportunities for career growth and advancement. We also help take care of our associates by providing benefits, resources, and programs that ensure they live their healthiest lives. Our benefit package includes medical, dental, and vision plans, an employer match 401k, profit sharing plan, employee stock purchase plan and much more. Join our world class team and help us become the fastest growing pure-play U.S. snacking company of scale!
Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

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