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UTZ Brands, Inc

Hand Kettle Operator - Week Nights

Hanover, PA · On-site

$17 - $22.75/hr

We are currently seeking a Hand Kettle Operator to join our High Street facility in Hanover, PA on ... Share your experiences in an online chat, highlighting how your values align with ours. * Live ...

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How much do online chat operator jobs pay per hour?

As of Jun 9, 2026, the average hourly pay for online chat operator in the United States is $20.34, according to ZipRecruiter salary data. Most workers in this role earn between $17.07 and $22.84 per hour, depending on experience, location, and employer.

What is an Online Chat Operator job?

An Online Chat Operator is responsible for engaging with customers via live chat to provide support, answer questions, and assist with inquiries. This role typically involves responding to messages in real-time, troubleshooting issues, and ensuring customer satisfaction. Chat operators often work in customer service, sales, or technical support for various industries. Strong typing skills, good communication, and the ability to multitask are essential for success in this role. Many online chat operator positions allow for remote work, making it a flexible job option.

What are some common challenges faced by Online Chat Operators and how can they be managed?

Online Chat Operators often handle multiple conversations simultaneously, which can make prioritizing requests and maintaining focus challenging. Additionally, interpreting customer concerns accurately without verbal cues requires careful reading and attention to detail. Effective time management, the use of preset responses, and clear communication can help manage these challenges. Many companies also provide ongoing training and support to help chat operators stay up-to-date with products and procedures, ensuring a smoother workflow and positive interactions.

What are the key skills and qualifications needed to thrive in the Online Chat Operator position, and why are they important?

To thrive as an Online Chat Operator, you need excellent written communication, fast typing abilities, and a high school diploma or equivalent qualification. Familiarity with CRM systems, live chat platforms, and basic troubleshooting tools is often expected. Strong problem-solving skills, patience, and the ability to multitask effectively help operators excel in customer interactions. These competencies are essential for delivering prompt, accurate support and fostering positive customer experiences in a digital environment.

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What are the most commonly searched types of Chat Operator jobs? The most popular types of Chat Operator jobs are:
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Online Chat Operator jobs near you
Infographic showing various Online Chat Operator job openings in the United States as of May 2026, with employment types broken down into 3% Locum Tenens, 1% As Needed, 93% Full Time, 1% Part Time, 1% Temporary, and 1% Contract. Highlights an 77% Physical, 1% Hybrid, and 22% Remote job distribution, with an average salary of $42,306 per year, or $20.3 per hour.
Packaging Machine Operator - Week Nights

Packaging Machine Operator - Week Nights

UTZ Brands, Inc

Hanover, PA • On-site

$16.75 - $22/hr

Full-time

Medical, Dental, Vision, Retirement

Posted 18 days ago

Job description

Utz Quality Foods is growing, and we want you to grow with us! We're looking for dependable and motivated individuals to join our team as Packaging Machine Operators on our Week Night Shift. This is a great opportunity to build a career with a stable, well-known brand while enjoying a consistent 4-day schedule.

At Utz, we take pride in investing in our people, and that's what sets us apart. We offer career growth opportunities, a team-focused culture where your contribution matters, and a comprehensive compensation and benefits package. Ask us about our in-house medical clinic that provides free healthcareservices to full-time employees and their dependents, as well as our 24/7 onsite gym that's free for all associates. These are just a few examples of the many ways we support the health and well-being of our team.

Responsibilities:

  • Set up and operate packaging lines safely and efficiently

  • Perform routine checks at shift start and throughout the day to ensure machines are running properly

  • Monitor packaging quality (weights, seals, codes, pricing)

  • Troubleshoot minor machine issues and support maintenance as needed

  • Keep accurate records of production, film usage, and quality checks

  • Maintain a clean, safe, and organized work area

  • Communicate with the next shift and support teamwork across lines

  • Train new operators as needed

Requirements:

  • Ability to for Friday-Sunday 6:00PM-6:00AM

  • Basic reading, writing, and math skills

  • Ability to read and understand English instructions and communicate effectively with operators and maintenance personnel

  • Ability to lift 50 lbs and work in a fast-paced environment

  • Willingness to obtain a forklift license (training provided)

  • Basic computer skills for simple data entry

  • Knowledge of packaging machine equipment (preferred, but training available)

  • Strong teamwork and communication skills

External Recruitment Process

  • Easy Application (5 mins): Introduce yourself and answer a few key questions to get started.
  • Engaging Chat Interview (20-25 mins): Share your experiences in an online chat, highlighting how your values align with ours.
  • Live Interview: Selected candidates will meet with the hiring manager to explore their alignment with the team and overall Utz company culture.

Continuously Pursuing Excellence!

Here at Utz, we have a passion for exciting and delighting consumers with delicious snack foods made from high quality ingredients. After over a century with a strong family heritage, our diverse portfolio of brands includes Utz, Zapp's, Boulder Canyon, and On the Border. Our associates are the reason for the success of this company, so it is important we provide a supportive, caring and inclusive environment that offers opportunities for career growth and advancement. We also help take care of our associates by providing benefits, resources, and programs that ensure they live their healthiest lives. Our full-time benefit package includes medical, dental, and vision plans, an employer match 401k, profit sharing plan, employee stock purchase plan and much more. Join our world class team and help us become the fastest growing pure-play U.S. snacking company of scale!

Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

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