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On Call Supervisor Jobs in Rochester, NY (NOW HIRING)

DePaul

Assistant Residential Supervisor

Rochester, NY · On-site

$25 - $25.90/hr

Share in on-call responsibilities of the program as designated by the Residential Supervisor. Qualifications Education / Experience: Preferably a Bachelor's degree in Human Services and at least one ...

DePaul

Assistant Residential Supervisor

Batavia, NY · On-site

$25 - $25.90/hr

Share in on-call responsibilities of the program as designated by the Residential Supervisor. Qualifications Education / Experience: Preferably a Bachelor's degree in Human Services and at least one ...

DePaul

Assistant Residential Supervisor

Batavia, NY

$25 - $25.90/hr

Share in on-call responsibilities of the program as designated by the Residential Supervisor. Education / Experience : Preferably a Bachelor's degree in Human Services and at least one year related ...

DePaul

Assistant Residential Supervisor

Batavia, NY · On-site

$25 - $25.90/hr

Share in on-call responsibilities of the program as designated by the Residential Supervisor. Qualifications Education / Experience : Preferably a Bachelor's degree in Human Services and at least one ...

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All JobsOn Call Supervisor JobsOn Call Supervisor Jobs in Rochester, NY

On Call Supervisor information

See Rochester, NY salary details

$29.1K

$63K

$108K

How much do on call supervisor jobs pay per year?

As of Aug 11, 2026, the average yearly pay for on call supervisor in Rochester, NY is $62,983.00, according to ZipRecruiter salary data. Most workers in this role earn between $47,400.00 and $74,000.00 per year, depending on experience, location, and employer.

What is the difference between On Call Supervisor vs On Call Technician?

AspectOn Call SupervisorOn Call Technician
CredentialsTypically requires supervisory or management experience, sometimes certifications in safety or industry-specific trainingUsually requires technical certifications or relevant trade licenses
Work EnvironmentOversees teams, manages operations, and responds to emergencies or issuesPerforms hands-on technical tasks, responds to service calls, and repairs equipment
Employer & Industry UsageCommon in industries like manufacturing, utilities, and facilities managementCommon in maintenance, technical services, and field service industries

The main difference is that the On Call Supervisor manages teams and oversees operations, while the On Call Technician focuses on technical repairs and service tasks. Both roles require on-call availability but differ in responsibilities and required credentials.

What is an on call supervisor?

On Call Supervisors are professionals responsible for overseeing staff, operations, or services outside regular business hours, often during evenings, nights, weekends, or holidays. They are 'on call,' meaning they are available to respond to urgent situations, provide guidance, and make critical decisions as needed. Their role is common in industries like healthcare, social services, and customer support, where continuous supervision is necessary. On Call Supervisors ensure service continuity, address emergencies, and support employees during off-hours. They typically rotate shifts with other supervisors to maintain coverage.

How does an on call supervisor effectively manage unexpected staffing issues outside of regular business hours?

An On Call Supervisor is often responsible for responding quickly to last-minute scheduling changes, employee call-outs, or urgent client needs after hours. This role requires strong communication skills, resourcefulness, and the ability to make quick decisions under pressure. On Call Supervisors typically work closely with team members, clients, and other supervisors, using scheduling software and established protocols to ensure adequate coverage and service continuity. While the work can be unpredictable, it offers valuable experience in crisis management and leadership, which can support future advancement into higher supervisory or management positions.

What are the key skills and qualifications needed to thrive as an on call supervisor?

To thrive as an On Call Supervisor, you need strong organizational skills, quick decision-making abilities, and experience in supervisory or management roles, often supported by a background in the relevant industry. Familiarity with scheduling software, communication platforms, and incident reporting systems is typically required. Excellent communication, problem-solving, and conflict-resolution skills help you respond effectively to urgent situations and support team members after hours. These skills ensure that operations run smoothly outside regular hours, maintaining service quality and employee satisfaction.
What are the most commonly searched types of Supervisor jobs in Rochester, NY? The most popular types of Supervisor jobs in Rochester, NY are:
What are popular job titles related to On Call Supervisor jobs in Rochester, NY? For On Call Supervisor jobs in Rochester, NY, the most frequently searched job titles are:
What job categories do people searching On Call Supervisor jobs in Rochester, NY look for? The top searched job categories for On Call Supervisor jobs in Rochester, NY are:
What cities near Rochester, NY are hiring for On Call Supervisor jobs? Cities near Rochester, NY with the most On Call Supervisor job openings:
On Call Supervisor jobs near you

Assistant Residential Supervisor

DePaul

Rochester, NY • On-site

$25 - $25.90/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 5 days ago

Job description

Overview
Under the direction of the Residential Supervisor, provides care rehabilitation training, support and supervision for the development and / or enhancement of community living skills to residents. Provide leadership, supervision, and training related to medication supervision, policy, systems and standards. Acts as Program site Supervisor in the absence of the Residential Supervisor.
Why work for DePaul?
  • Make a positive difference in someone's life
  • Supportive work environment
  • We value diversity
  • Opportunity for professional development and career advancement
  • Excellent benefits
  • Pay range for this position is $25-$25.90/hour

Responsibilities
Direct Service Responsibilities:
  1. Respects and maintains resident's rights and confidentiality and demonstrates a positive, caring attitude toward all residents, staff, guests and service providers.
  2. Provide teaching, monitoring and recovery oriented supports in accordance with OMH 593 and 595 including the following rehabilitative services; Assertiveness / Self-Advocacy Training, Community Integration / Resource Development, Daily Living Skills, Health Services, Medication Management Training, Parenting Training, Rehabilitative Counseling, Skill Development, Socialization, Substance Abuse Services and Symptom Management.
  3. Ensure that each resident on his or her caseload receives comprehensive planning in a person centered approach for; admission (including the completion of admission notes), ongoing recovery oriented services and discharge. Ensure that each plan is complete and up-to-date in accordance with standards of practice and the New York State Office of Mental Health.
  4. Observe, monitor, document and report resident behaviors as well as their progress in accordance with agency standards.=
  5. Assist Residents in the preparation of nutritious meals, including food preparation when needed.
  6. Assist in planning, implementation and support of recreational activities.
  7. Provide safe transporting of resident when needed.
  8. Complete household chores assigned by supervisor to maintain cleanliness and safety standards.
  9. Supervise and document resident medications in accordance with agency policies.
  10. Perform any other duties necessary for the effective and efficient operation of the community residence.

Administrative Responsibilities:
  1. Perform medication coordinator roles and provide leadership, supervision and training related to medication supervision, policy, systems and standards.
  2. Supervise the program in the absence of the Residential Supervisor, including supervision of resident care, staff, and physical plant.
  3. Assist with the interviewing process and make hiring recommendations to supervisor.
  4. Attend staff meetings and trainings as required by supervisor and work as a member of the residential team for each resident. Give relevant input for treatment team meetings, staff meetings, continued stay reviews, and any other relevant meetings.
  5. Assist the manager with maintaining a positive relationship with the community, outside service providers, and family members in an effort to foster community involvement and participation.
  6. Share in on-call responsibilities of the program as designated by the Residential Supervisor.

Qualifications
Education / Experience: Preferably a Bachelor's degree in Human Services and at least one year related experience or a combination of education and experience that meets QMHS status as defined by The Office of Mental Health (OMH).
Other: Driving record that meets agency's Clean Driving Record Policy. Must be at least Eighteen (18) years of age.
Benefits
This position is eligible for the following benefits: Medical Insurance, Dental Insurance, Vision Insurance, Life Insurance, Generous PTO & Paid Holidays, 403B Employer Match and Employee Discount Programs.
DePaul is an equal opportunity employer that values diversity. All employment is decided based on qualifications, merit and program need.

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