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Office Receptionist Jobs in Springfield, IL (NOW HIRING)

Memorial Health

Part Time Unit Secretary

Springfield, IL · On-site

$16.77 - $25.99/hr

Performs complex secretarial and receptionist functions including ordering and stocking needed ... Demonstrates safe, accurate, and effective use of office equipment. * Writes legibly and clearly.

Memorial Health

Part Time Unit Secretary

Springfield, IL · On-site

$16.77 - $25.99/hr

Performs complex secretarial and receptionist functions including ordering and stocking needed ... Demonstrates safe, accurate, and effective use of office equipment. * Writes legibly and clearly.

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Office Receptionist information

See Springfield, IL salary details

$10

$16

$23

How much do office receptionist jobs pay per hour?

As of Aug 18, 2026, the average hourly pay for office receptionist in Springfield, IL is $17.00, according to ZipRecruiter salary data. Most workers in this role earn between $14.52 and $18.61 per hour, depending on experience, location, and employer.

What is an office receptionist?

Office receptionists are administrative professionals who serve as the first point of contact for visitors and callers in an organization. They greet guests, answer and direct phone calls, manage incoming and outgoing mail, and perform various clerical tasks such as scheduling appointments and maintaining records. Office receptionists play a crucial role in creating a welcoming environment and ensuring the smooth flow of communication within the office. Their responsibilities often require strong organizational, communication, and customer service skills.

What does an office receptionist do?

An office receptionist acts as the first point of contact for visitors at a company’s office. As an office receptionist, your primary duties are to greet customers and direct them to where they need to go or contact the appropriate person to receive the customer or visitor. Another aspect of this job is routing phone calls to the intended recipient by using a multi-line phone system. You may also be responsible for handling paperwork like insurance information, identification, or other types of data. The position of office receptionist is often confused for an office assistant, but these jobs have different responsibilities.

What are the key skills and qualifications needed to thrive as an office receptionist, and why are they important?

To thrive as an Office Receptionist, you need strong organizational skills, attention to detail, and proficiency in basic administrative tasks, usually supported by a high school diploma or equivalent. Familiarity with office software (such as Microsoft Office Suite), multi-line phone systems, and scheduling tools is typically required. Excellent interpersonal skills, a welcoming demeanor, and effective communication set standout receptionists apart. These abilities are essential for creating a positive first impression, efficiently managing office flow, and ensuring smooth daily operations.

What are some common challenges office receptionists face and how can they handle them effectively?

Office receptionists often manage multiple tasks simultaneously, such as greeting visitors, answering phones, and handling administrative duties. A common challenge is balancing these responsibilities during busy periods while maintaining professionalism and a positive attitude. To handle this effectively, strong organizational skills, prioritization, and clear communication are essential. Many receptionists also develop strategies like keeping checklists, leveraging scheduling software, and building rapport with team members to ensure smooth operations.

What is the difference between Office Receptionist vs Administrative Assistant?

AspectOffice ReceptionistAdministrative Assistant
Primary RoleGreeting visitors, answering phones, managing front deskSupporting office operations, scheduling, document management
Required SkillsCommunication, customer service, organizationOrganization, multitasking, computer skills
Work EnvironmentFront desk, reception areaOffice, various departments
Common CertificationsNone required, but customer service training helpfulAdministrative or office support certifications beneficial

While both roles support office functions, the Office Receptionist primarily handles front desk duties and guest interactions, whereas the Administrative Assistant provides broader administrative support across departments. The roles often overlap but differ in scope and responsibilities.

How to become an office receptionist?

To become an office receptionist, candidates typically need a high school diploma or equivalent and strong communication and organizational skills. Prior experience with office software like Microsoft Office and customer service is beneficial, and some employers may prefer candidates with basic administrative training or certifications. On-the-job training is common, and the role usually requires a professional appearance and a friendly demeanor.

Which office receptionists job pays the most?

The highest-paying office receptionist roles are often found in large corporations, legal firms, or medical facilities, where specialized skills or certifications can lead to higher salaries. Salaries vary by location, experience, and industry, with some positions offering additional benefits or bonuses. Generally, receptionists with administrative or technical skills tend to earn more than entry-level roles.
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Office Receptionist jobs near you
Infographic showing various Office Receptionist job openings in Springfield, IL as of August 2026, with employment types broken down into 100% Full Time. Highlights an 49% In-person, and 51% Remote job distribution, with an average salary of $35,350 per year, or $17 per hour.

Leadership Assistant to a Leadership Member

Illinois House of Representatives

Springfield, IL • On-site

$42K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 20 days ago

Job description

Responsibilities:
  • Providing administrative secretarial support to one or more Democratic Leadership members;
  • Maintaining member schedules and arranging travel;
  • Scheduling appointments and arranging meetings as requested by a member;
  • Corresponding with constituents and handling confidential information;
  • Tracking constituent correspondence in database;
  • Communicating with the members' district office personnel;
  • Receiving, screening, and routing correspondence and telephone calls;
  • Professionally greeting constituents and visitors of the Capitol Complex;
  • Creating and submitting vouchers as requested;
  • Tracking legislation through the legislative process;
  • Creating and maintaining budgets and contact lists;
  • Copying and emailing documents; and
  • Other tasks as assigned.

Minimum Qualifications:
  • High school degree or equivalent (some college preferred);
  • Prior experience with the General Assembly preferred;
  • One year prior experience in a receptionist or office assistant role preferred;
  • Very strong skills in Google Suite, Microsoft Word, Excel; and
  • Excellent verbal and written communication skills.

Compensation:
  • Minimum of $42,000, compensation based on experience and education;
  • Health, dental, vision, prescription, behavioral health, and life insurance, for details visit:

https://www2.illinois.gov/cms/benefits/StateEmployee/Pages/StateInsuranceProgram.aspx;
  • Participation in State Employees' Retirement System;
  • Optional participation in health savings account and deferred compensation programs; and
  • Competitive vacation, sick, and personal time.

Work Environment:
  • Work is performed in the Illinois State Capitol Building Complex in Springfield, Illinois, which is open to the public. Security for the complex is provided by Illinois Secretary of State Police.
  • The working environment on session days can be noisy, and the building can be congested with constituents, lobbyists, tour groups, and demonstrators.
  • The person in this position needs to be able to remain in a stationary position for extended periods of time, as well as to move about inside the capitol building and grounds as necessary.
  • The person in this position constantly operates a computer and other office productivity machinery.
  • The person in this position frequently communicates with others and must be able to professionally exchange accurate information in these situations.
  • Typical work hours are 8:30 am to 4:30 pm. Hours are subject to change. Occasional weekends may be required.
  • Some travel may be required.

Application Information:
Qualified applicants should submit cover letter, resume, and contact information for three professional references to:
Pamela Lassiter
Human Resources Director
Illinois House of Representatives
Office of the Speaker
Room 419, Stratton Building
Springfield, IL 62706
humanresources@hds.ilga.gov
Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time. This description reflects management's assignment of essential functions, it does not proscribe or restrict the tasks that may be assigned. This job description is subject to change at any time.
The Office of the Speaker of the Illinois House of Representatives is an equal opportunity employer and prohibits discrimination based on race, color, religion, gender, age, military discharge, national origin, ancestry, ethnicity, disability, sexual orientation, marital status, pregnancy, or any other characteristic protected by federal or state laws.

Apply