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Receptionist Jobs in Springfield, IL (NOW HIRING)

Vision Care Associates (C)

Optical Receptionist

Springfield, IL · On-site

$15.50 - $20.50/hr

The Optical Receptionist is the usually the first interaction a patient or guest has with the practice, displaying the brand value and reputation is of highest importance. The Optical Receptionist is ...

Arcadia LTC

Receptionist

Lincoln, IL

$15.25 - $20.25/hr

Receptionist The incumbent will provide exceptional customer service by answering inquiries and obtaining information from the general public, residents, visitors, and other interested parties.

Arcadia Care

Receptionist

Lincoln, IL

$15.25 - $20.25/hr

Receptionist SUMMARY: The incumbent will provide exception customer service by answering inquiries and obtaining information from the general public, residents, visitors and other interested parties.

Arcadia Care

Receptionist

Lincoln, IL · On-site

$25/hr

) Receptionist SUMMARY: The incumbent will provide exception customer service by answering inquiries and obtaining information from the general public, residents, visitors and other interested parties.

Arcadia Care

Receptionist

Lincoln, IL

$15.25 - $20.25/hr

Receptionist SUMMARY: The incumbent will provide exception customer service by answering inquiries and obtaining information from the general public, residents, visitors and other interested parties.

Arcadia on the Hill

Receptionist

Springfield, IL

$18.50/hr

SUMMARY: The incumbent will provide exception customer service by answering inquiries and obtaining information from the general public, residents, visitors and other interested parties. ESSENTIAL ...

Aperion Care

Receptionist

Springfield, IL

$15.50 - $20.50/hr

Customer Service Representative The incumbent will provide exception customer service by answering inquiries and obtaining information from the general public, residents, visitors and other ...

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Receptionist information

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How much do receptionist jobs pay per hour?

As of Jun 9, 2026, the average hourly pay for receptionist in Springfield, IL is $17.66, according to ZipRecruiter salary data. Most workers in this role earn between $15.00 and $19.76 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Receptionist, and why are they important?

To thrive as a Receptionist, you need excellent organizational skills, attention to detail, and proficiency in basic office administration, typically supported by a high school diploma or equivalent. Familiarity with phone systems, scheduling software, and office productivity tools like Microsoft Office is commonly required. Strong communication, a friendly demeanor, and the ability to multitask help a Receptionist stand out in this role. These skills are important to ensure smooth front-desk operations, create positive first impressions, and efficiently manage daily administrative tasks.

What Is the Job of a Receptionist?

Receptionists work in an administrative role in an office or other setting. They greet clients, patients, vendors, or anyone else who enters the company’s office or facility. The Receptionist is typically the first person you see representing the company, so part of their job is to make a good impression on everyone they meet. They also answer phones and other administrative tasks. Specific job duties depend upon the industry in which they are employed.

What is the difference between Receptionist vs Administrative Assistant?

AspectReceptionistAdministrative Assistant
CredentialsHigh school diploma or equivalentHigh school diploma; some roles prefer post-secondary education
Work EnvironmentFront desk, customer-facing, busy reception areaOffice setting, supporting multiple departments
Employer & Industry UsageCommon in healthcare, hospitality, corporate officesUsed across various industries for administrative support
Search & Comparison IntentOften compared for front desk roles and customer serviceCompared for broader administrative support tasks

While both roles involve office support, receptionists primarily handle front desk duties and guest interactions, whereas administrative assistants provide more comprehensive administrative support across departments. The roles often overlap but differ in scope and responsibilities.

What does a receptionist do?

A receptionist is responsible for greeting visitors, answering and directing phone calls, managing incoming and outgoing correspondence, and performing various administrative tasks. They serve as the first point of contact for clients and guests, creating a welcoming atmosphere and providing information about the organization. Receptionists also handle appointment scheduling, maintain records, and may assist with basic office management duties to ensure smooth daily operations.

What are some common challenges a receptionist might face in a busy office environment, and how can they be managed?

Receptionists in busy office environments often juggle multiple responsibilities, such as answering high volumes of phone calls, greeting visitors, and handling administrative tasks simultaneously. Managing these challenges requires strong organizational skills, effective time management, and the ability to remain calm under pressure. Utilizing digital scheduling tools, maintaining clear communication with team members, and prioritizing tasks can help ensure smooth operations and a positive experience for both colleagues and visitors.
More about Receptionist jobs
What are the most commonly searched types of Receptionist jobs in Springfield, IL? The most popular types of Receptionist jobs in Springfield, IL are:
What are popular job titles related to Receptionist jobs in Springfield, IL? For Receptionist jobs in Springfield, IL, the most frequently searched job titles are:
What job categories do people searching Receptionist jobs in Springfield, IL look for? The top searched job categories for Receptionist jobs in Springfield, IL are:
What cities near Springfield, IL are hiring for Receptionist jobs? Cities near Springfield, IL with the most Receptionist job openings:
Receptionist jobs near you
Infographic showing various Receptionist job openings in Springfield, IL as of May 2026, with employment types broken down into 75% Full Time, and 25% Part Time. Highlights an 100% In-person job distribution, with an average salary of $36,727 per year, or $17.7 per hour.
Optical Receptionist

Optical Receptionist

Vision Care Associates (C)

Springfield, IL • On-site

$15.50 - $20.50/hr

Full-time

Posted 13 days ago

Job description

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Why You'll Love This Job
The key functional responsibility of the Optical Receptionist is to manage the first impression of the practice for all patients and guests. The Optical Receptionist is the usually the first interaction a patient or guest has with the practice, displaying the brand value and reputation is of highest importance.
The Optical Receptionist is responsible for welcoming all new and existing patients and guests to the optical showroom. This may occur via front desk reception, telephone, email, etc.
The Optical Receptionist will check-in and check-out patients.
Responsibilities
Job Responsibilities:
  • Greet patients in a friendly fashion in person or by phone conversation
  • Direct patients to sign in at the reception counter
  • Coordinate phone inquiries and direct accordingly
  • Gather patient information that is not currently in the EHR (i.e. insurance cards)
  • Communicate with Patient to update about pending orders and/or direct to optician
  • Receive the doctor "handoff" and gather information needed to relay to the optician
  • File VSP patient's daily insurance orders on Eye-finity
  • Record all patient jobs going out to the labs to ensure tracking back up, in the event any materials get lost in process
  • Coordinate outgoing shipments via courier and FedEx, UPS....
  • Breakdown charts daily and distributes forms to appropriate departments
  • Enter all medical service charges in patient's ledger with accurate date and insurance ER coding
  • Accept all types of payments including cash, check, and credit cards
  • Be observant at all times to offer assist as needed and to prevent potential shoplifting
  • Perform other duties as required

Skills & Qualifications
Competencies:
Frequent Interaction with OthersMust demonstrate the ability to manage multiple interruptions on a continual basis, always maintaining friendly interactions with team members, patients and guests of the practice.
Customer OrientationThe Optical Receptionist should be patient focused and displays a desire work within the practice's brand values to deliver exceptional customer service.
Team PlayerExhibits the ability to work well within the team environment, supporting all members of the team in delivering on the patient experience.
Brand ChampionshipAs the first point of contact, the Optical Receptionist must consistently display behaviors that champion the brand value proposition of the practice.
Detail OrientationMust have the ability to maintain a high level of detail orientation despite frequent interruptions. Accuracy and diligence with regard to patient records, scheduling and file maintenance is required.
Pace of the EnvironmentMust be able to work at a fast pace.Effectively handling multiple tasks at one time, focusing on patient flow and experience.
Supervision
Under supervision of the Optical Manager. Must be able to complete duties without close supervision.
Confidentiality
Will be exposed to confidential information disclosure of which would be contrary to the best interest of the organization and professional ethics.
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Type: Full Time (Hourly)

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