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Virtual Receptionist Jobs in Springfield, IL (NOW HIRING)

Vision Care Associates (C)

Optical Receptionist

Springfield, IL · On-site

$15.50 - $20.50/hr

The Optical Receptionist is the usually the first interaction a patient or guest has with the practice, displaying the brand value and reputation is of highest importance. The Optical Receptionist is ...

Arcadia LTC

Receptionist

Lincoln, IL

$15.25 - $20.25/hr

Receptionist The incumbent will provide exceptional customer service by answering inquiries and obtaining information from the general public, residents, visitors, and other interested parties.

Arcadia Care

Receptionist

Lincoln, IL

$15.25 - $20.25/hr

Receptionist SUMMARY: The incumbent will provide exception customer service by answering inquiries and obtaining information from the general public, residents, visitors and other interested parties.

Arcadia Care

Receptionist

Lincoln, IL · On-site

$25/hr

) Receptionist SUMMARY: The incumbent will provide exception customer service by answering inquiries and obtaining information from the general public, residents, visitors and other interested parties.

Arcadia Care

Receptionist

Lincoln, IL

$15.25 - $20.25/hr

Receptionist SUMMARY: The incumbent will provide exception customer service by answering inquiries and obtaining information from the general public, residents, visitors and other interested parties.

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All JobsVirtual Receptionist JobsVirtual Receptionist Jobs in Springfield, IL

Virtual Receptionist information

See Springfield, IL salary details

$9

$17

$24

How much do virtual receptionist jobs pay per hour?

As of Jun 9, 2026, the average hourly pay for virtual receptionist in Springfield, IL is $17.66, according to ZipRecruiter salary data. Most workers in this role earn between $15.00 and $19.76 per hour, depending on experience, location, and employer.

What is the difference between Virtual Receptionist vs Administrative Assistant?

AspectVirtual ReceptionistAdministrative Assistant
CredentialsBasic computer skills, customer service experienceOffice administration, organizational skills, sometimes certifications
Work EnvironmentRemote, often from homeOffice or remote, depending on employer
Employer & Industry UsageBusinesses needing remote call handlingOrganizations requiring general administrative support
Common Search & Comparison IntentCustomer service, call handling, virtual supportOffice tasks, scheduling, correspondence

The Virtual Receptionist primarily handles incoming calls, customer inquiries, and provides remote front-desk support, often working from home. In contrast, an Administrative Assistant performs broader office tasks such as scheduling, filing, and correspondence, usually in an office setting. While both roles require organizational skills, the Virtual Receptionist focuses on communication and customer service remotely, whereas the Administrative Assistant supports overall office operations.

What Does a Virtual Receptionist Do?

A virtual receptionist provides remote customer service and administrative support for a company or organization. As a virtual receptionist, you typically work from home or another setting outside of a traditional office. Your responsibilities include answering and forwarding calls or emails, assisting customers or clients, and scheduling appointments. Other duties may include using office management software or communication technology to arrange schedules or meetings for your employer and communicate with staff members. You may also perform other administrative tasks as needed.

What are the key skills and qualifications needed to thrive as a Virtual Receptionist, and why are they important?

To thrive as a Virtual Receptionist, you need excellent verbal and written communication, strong organizational skills, and a high school diploma or equivalent. Familiarity with phone systems, scheduling software, and customer relationship management (CRM) tools is commonly required. Outstanding customer service, multitasking, and time management abilities set top performers apart in this role. These skills ensure efficient client interactions, smooth office operations, and a positive company image when working remotely.

How does a virtual receptionist typically collaborate with different departments or team members within a company?

As a virtual receptionist, you often serve as the first point of contact for clients and customers, which requires close coordination with various departments such as sales, customer support, and operations. You may relay messages, schedule appointments, and provide essential updates to the relevant teams to ensure smooth communication and workflow. Effective use of shared tools like CRM systems, instant messaging platforms, and scheduling software is common in this role, helping to keep everyone informed and organized. Building strong communication habits and maintaining clear records are key to successfully collaborating across remote or distributed teams.

What are virtual receptionists?

Virtual receptionists are remote professionals who handle administrative and customer service tasks for businesses, such as answering phone calls, scheduling appointments, managing emails, and providing information to clients. They use digital tools and communication platforms to perform duties from a location outside the client’s office. This service helps businesses maintain a professional image, improve customer experience, and reduce overhead costs associated with hiring in-house staff. Virtual receptionists often support multiple clients and can offer services outside of regular business hours.
More about Virtual Receptionist jobs
What are the most commonly searched types of Receptionist jobs in Springfield, IL? The most popular types of Receptionist jobs in Springfield, IL are:
What are popular job titles related to Virtual Receptionist jobs in Springfield, IL? For Virtual Receptionist jobs in Springfield, IL, the most frequently searched job titles are:
What job categories do people searching Virtual Receptionist jobs in Springfield, IL look for? The top searched job categories for Virtual Receptionist jobs in Springfield, IL are:
What cities near Springfield, IL are hiring for Virtual Receptionist jobs? Cities near Springfield, IL with the most Virtual Receptionist job openings:
Virtual Receptionist jobs near you
Infographic showing various Virtual Receptionist job openings in Springfield, IL as of May 2026, with employment types broken down into 1% As Needed, 80% Full Time, 17% Part Time, 1% Temporary, and 1% Contract. Highlights an 78% Physical, 4% Hybrid, and 18% Remote job distribution, with an average salary of $36,727 per year, or $17.7 per hour.

2025 Virtual Job Fair

Illinois House of Representatives

Springfield, IL • On-site, Remote

$21 - $28.25/hr

Full-time

Posted 10 days ago

Job description

Illinois House of Representatives Office of the Speaker Virtual Job Fair
We're Excited to Invite You!
Join us for the Virtual Job Fair at the Illinois House of Representatives - Office of the Speaker!
This online event is your chance to explore rewarding career opportunities "Under the Dome." Don't miss out on this fantastic opportunity to kickstart your career-register now and take the first step toward your dream job!
Virtual Event Details:
Date: Monday, October 6, 2025
Time: 12:00 pm to 1:00 pm
Location: Zoom ( Zoom link will be provided once the registration has been completed)
Registration Link: https://www.eventbrite.com/e/illinois-house-of-representatives-office-of-the-speaker-virtual-job-fair-tickets-1677699748109?aff=oddtdtcreator
About Us
Staff members in the Office of the Speaker and the Office of the Clerk support members of the Illinois House of Representatives with research, policy, legal, communications, and operational services as they represent their districts and craft the laws of our state.
As public servants, we are committed to showing respect for all people, continuously learning, and valuing the creative ideas and innovation that come from a professional, ethical, inclusive, and collaborative workplace.
We are recruiting for the following positions:
  • Legislative Coordinators I
  • Communications Specialist I
  • Policy and Budget Analyst I
  • Assistant Counsel
  • Leadership Receptionist
  • Assistant Doorkeepers
  • Deputy Director of Information & Technology
  • Videographer
  • Account Technician
  • Clerical Positions
  • And more!

Please check out our LinkedIn page at https://www.linkedin.com/company/office-of-the-speaker-illinois for more information.

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