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Virtual Receptionist Jobs in Springfield, IL (NOW HIRING)

Arc at Sangamon valley

Receptionist

Springfield, IL

$15 - $17/hr

The Receptionist will provide exceptional customer service by answering inquiries and obtaining ... Virtual Visits with Doctors 24/7, without setting up additional accounts or appointments * Paid ...

Vision Care Associates

Optical Receptionist

Springfield, IL · On-site

$15.50 - $20.50/hr

The Optical Receptionist is the usually the first interaction a patient or guest has with the practice, displaying the brand value and reputation is of highest importance. The Optical Receptionist is ...

Vision Care Associates (C)

Optical Receptionist

Springfield, IL · On-site

$15.50 - $20.50/hr

The Optical Receptionist is the usually the first interaction a patient or guest has with the practice, displaying the brand value and reputation is of highest importance. The Optical Receptionist is ...

Scott & Scott Law

Be Seen First

Receptionist in Law Firm

Springfield, IL · On-site

$42K - $45K/yr

Springfield Law Firm looking for receptionist. Duties include answering the phone, processing mail, copying and scanning documents, E-mail communications to staff members and clients. Managing office ...

Catholic Charities

Receptionist

Springfield, IL · On-site

$15.50 - $20.50/hr

Previous receptionist, administrative, customer service, or social services experience preferred. * Strong computer skills, Microsoft Office proficiency is expected. * Excellent verbal and written ...

Dental Dreams

Front Desk Receptionist (Chatham)

Chatham, IL · On-site

$15.25 - $19.50/hr

Front Desk Receptionist Dental Dreams LLC in Chatham, Chicago, IL is now hiring Front Desk Receptionists to join our talented and dedicated team. This position will be focused on scheduling ...

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Virtual Receptionist information

See Springfield, IL salary details

$9

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$24

How much do virtual receptionist jobs pay per hour?

As of Aug 23, 2026, the average hourly pay for virtual receptionist in Springfield, IL is $17.66, according to ZipRecruiter salary data. Most workers in this role earn between $15.00 and $19.76 per hour, depending on experience, location, and employer.

What is a virtual receptionist?

Virtual receptionists are remote professionals who handle administrative and customer service tasks for businesses, such as answering phone calls, scheduling appointments, managing emails, and providing information to clients. They use digital tools and communication platforms to perform duties from a location outside the client’s office. This service helps businesses maintain a professional image, improve customer experience, and reduce overhead costs associated with hiring in-house staff. Virtual receptionists often support multiple clients and can offer services outside of regular business hours.

What does a virtual receptionist do?

A virtual receptionist provides remote customer service and administrative support for a company or organization. As a virtual receptionist, you typically work from home or another setting outside of a traditional office. Your responsibilities include answering and forwarding calls or emails, assisting customers or clients, and scheduling appointments. Other duties may include using office management software or communication technology to arrange schedules or meetings for your employer and communicate with staff members. You may also perform other administrative tasks as needed.

What are the key skills and qualifications needed to thrive as a virtual receptionist, and why are they important?

To thrive as a Virtual Receptionist, you need excellent verbal and written communication, strong organizational skills, and a high school diploma or equivalent. Familiarity with phone systems, scheduling software, and customer relationship management (CRM) tools is commonly required. Outstanding customer service, multitasking, and time management abilities set top performers apart in this role. These skills ensure efficient client interactions, smooth office operations, and a positive company image when working remotely.

How does a virtual receptionist typically collaborate with different departments or team members within a company?

As a virtual receptionist, you often serve as the first point of contact for clients and customers, which requires close coordination with various departments such as sales, customer support, and operations. You may relay messages, schedule appointments, and provide essential updates to the relevant teams to ensure smooth communication and workflow. Effective use of shared tools like CRM systems, instant messaging platforms, and scheduling software is common in this role, helping to keep everyone informed and organized. Building strong communication habits and maintaining clear records are key to successfully collaborating across remote or distributed teams.

What is the difference between Virtual Receptionist vs Administrative Assistant?

AspectVirtual ReceptionistAdministrative Assistant
CredentialsBasic computer skills, customer service experienceOffice administration, organizational skills, sometimes certifications
Work EnvironmentRemote, often from homeOffice or remote, depending on employer
Employer & Industry UsageBusinesses needing remote call handlingOrganizations requiring general administrative support
Common Search & Comparison IntentCustomer service, call handling, virtual supportOffice tasks, scheduling, correspondence

The Virtual Receptionist primarily handles incoming calls, customer inquiries, and provides remote front-desk support, often working from home. In contrast, an Administrative Assistant performs broader office tasks such as scheduling, filing, and correspondence, usually in an office setting. While both roles require organizational skills, the Virtual Receptionist focuses on communication and customer service remotely, whereas the Administrative Assistant supports overall office operations.

How does a virtual receptionist work?

A virtual receptionist is a remote professional who manages incoming calls, emails, and messages for a business using phone systems, email, and communication software. They handle scheduling, customer inquiries, and administrative tasks from a remote location, often working flexible hours and using tools like VoIP and CRM systems.

How much is a virtual receptionist?

The cost of hiring a virtual receptionist typically ranges from $10 to $30 per hour, depending on experience, skills, and the provider. Some companies offer flat monthly rates or package deals for ongoing services, which can reduce overall expenses for businesses. Virtual receptionists often use communication tools like VoIP and may require basic training or familiarity with scheduling and customer management software.
More about Virtual Receptionist jobs

What are the most commonly searched types of Receptionist jobs in Springfield, IL?

The most popular types of Receptionist jobs in Springfield, IL are:

What are popular job titles related to Virtual Receptionist jobs in Springfield, IL?

For Virtual Receptionist jobs in Springfield, IL, the most frequently searched job titles are:

What job categories do people searching Virtual Receptionist jobs in Springfield, IL look for?

The top searched job categories for Virtual Receptionist jobs in Springfield, IL are:

What cities near Springfield, IL are hiring for Virtual Receptionist jobs?

Cities near Springfield, IL with the most Virtual Receptionist job openings:

Virtual Receptionist jobs near you
Infographic showing various Virtual Receptionist job openings in Springfield, IL as of August 2026, with employment types broken down into 86% Full Time, 10% Part Time, and 4% Contract. Highlights an 49% Physical, 2% Hybrid, and 49% Remote job distribution, with an average salary of $36,727 per year, or $17.7 per hour.

Receptionist

Arc at Sangamon valley

Springfield, IL

$15 - $17/hr

Part-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 2 days ago

Job description

SUMMARY: The Receptionist will provide exceptional customer service by answering inquiries and obtaining information from the public, residents, visitors and other interested parties.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

  • Operates telephone switchboard to answer, screen and forward calls, providing information and taking messages.

  • Greets all visitors entering the facility and will direct or escort them to their destination.

  • Assists residents, family members, employees and other visitors as needed.

  • Performs general administrative tasks such as word processing and data entry.

  • Maintains security by following procedures and controlling access (i.e., monitor visitor logbooks, surveillance footage etc.).

  • Maintain the general filing system and file all correspondence appropriately.

  • Receive and sort daily mail/delivery/couriers.

  • Reports any issues or concerns with residents to the Administrator.

  • Other duties as assigned.


BENEFITS OFFERED:

  • Daily Pay - get your money when you want

  • Paid Vacations - rolls over each year

  • Paid Sick Time 

  • Paid Holidays

  • Tuition Reimbursement

  • We pay for CNA or Nursing School

  • Daily, Weekly, Monthly Employee Appreciation Events

  • Birthday, Anniversary Celebrations

  • Full-time, Part-time, PRN available

  • Health, Dental, Vision, 401K, and more

  • Company Paid Life Insurance – at no cost to you

  • Free Employee Assistance Programs - professional support & guidance on family, money, health, legal services and more

  • Huge Discounts at all major retailers (Walmart, Costco, etc.) at no cost to you!

  • Virtual Visits with Doctors 24/7, without setting up additional accounts or appointments

  • Paid Break Time for Nursing Mothers

  • Time Off to Vote

Qualifications:

  • Experience in Long Term Care preferred.

  • Must have patience, tact, cheerful disposition & enthusiasm, as well as be willing to handle visitors, residents based on whatever maturity level at which they are currently functioning.