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Virtual Receptionist Jobs in Springfield, IL (NOW HIRING)

WellNow Urgent Care

Receptionist

Lincoln, IL

$18/hr

WellNow Urgent Care takes pride in creating an environment filled with meaningful work and opportunities by investing in our colleagues. We offer competitive salaries and a comprehensive benefits ...

Marathon Health

PRN MA

Springfield, IL

$21 - $25/hr

With nationwide onsite, nearsite, and network health centers, and virtual primary care, Marathon ... Medical Receptionist as well as assuming clinical responsibilities of a Medical Assistant.

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All JobsReceptionist JobsVirtual Receptionist JobsVirtual Receptionist Jobs in Springfield, IL

Virtual Receptionist information

See Springfield, IL salary details

$9

$17

$24

How much do virtual receptionist jobs pay per hour?

As of Jul 14, 2026, the average hourly pay for virtual receptionist in Springfield, IL is $17.66, according to ZipRecruiter salary data. Most workers in this role earn between $15.00 and $19.76 per hour, depending on experience, location, and employer.

What is the difference between Virtual Receptionist vs Administrative Assistant?

AspectVirtual ReceptionistAdministrative Assistant
CredentialsBasic computer skills, customer service experienceOffice administration, organizational skills, sometimes certifications
Work EnvironmentRemote, often from homeOffice or remote, depending on employer
Employer & Industry UsageBusinesses needing remote call handlingOrganizations requiring general administrative support
Common Search & Comparison IntentCustomer service, call handling, virtual supportOffice tasks, scheduling, correspondence

The Virtual Receptionist primarily handles incoming calls, customer inquiries, and provides remote front-desk support, often working from home. In contrast, an Administrative Assistant performs broader office tasks such as scheduling, filing, and correspondence, usually in an office setting. While both roles require organizational skills, the Virtual Receptionist focuses on communication and customer service remotely, whereas the Administrative Assistant supports overall office operations.

What Does a Virtual Receptionist Do?

A virtual receptionist provides remote customer service and administrative support for a company or organization. As a virtual receptionist, you typically work from home or another setting outside of a traditional office. Your responsibilities include answering and forwarding calls or emails, assisting customers or clients, and scheduling appointments. Other duties may include using office management software or communication technology to arrange schedules or meetings for your employer and communicate with staff members. You may also perform other administrative tasks as needed.

What are the key skills and qualifications needed to thrive as a Virtual Receptionist, and why are they important?

To thrive as a Virtual Receptionist, you need excellent verbal and written communication, strong organizational skills, and a high school diploma or equivalent. Familiarity with phone systems, scheduling software, and customer relationship management (CRM) tools is commonly required. Outstanding customer service, multitasking, and time management abilities set top performers apart in this role. These skills ensure efficient client interactions, smooth office operations, and a positive company image when working remotely.

How does a virtual receptionist typically collaborate with different departments or team members within a company?

As a virtual receptionist, you often serve as the first point of contact for clients and customers, which requires close coordination with various departments such as sales, customer support, and operations. You may relay messages, schedule appointments, and provide essential updates to the relevant teams to ensure smooth communication and workflow. Effective use of shared tools like CRM systems, instant messaging platforms, and scheduling software is common in this role, helping to keep everyone informed and organized. Building strong communication habits and maintaining clear records are key to successfully collaborating across remote or distributed teams.

What are virtual receptionists?

Virtual receptionists are remote professionals who handle administrative and customer service tasks for businesses, such as answering phone calls, scheduling appointments, managing emails, and providing information to clients. They use digital tools and communication platforms to perform duties from a location outside the client’s office. This service helps businesses maintain a professional image, improve customer experience, and reduce overhead costs associated with hiring in-house staff. Virtual receptionists often support multiple clients and can offer services outside of regular business hours.
More about Virtual Receptionist jobs
What are the most commonly searched types of Receptionist jobs in Springfield, IL? The most popular types of Receptionist jobs in Springfield, IL are:
What are popular job titles related to Virtual Receptionist jobs in Springfield, IL? For Virtual Receptionist jobs in Springfield, IL, the most frequently searched job titles are:
What job categories do people searching Virtual Receptionist jobs in Springfield, IL look for? The top searched job categories for Virtual Receptionist jobs in Springfield, IL are:
What cities near Springfield, IL are hiring for Virtual Receptionist jobs? Cities near Springfield, IL with the most Virtual Receptionist job openings:
Virtual Receptionist jobs near you
Receptionist

Receptionist

WellNow Urgent Care

Lincoln, IL

$18/hr

Full-time

Medical, Vision, Retirement

Posted 14 days ago

WellNow Urgent Care rating

5.3

Company rating: 5.3 out of 10

Based on 35 frontline employees who took The Breakroom Quiz

834th of 884 rated healthcare providers

Job description

WellNow Urgent Care takes pride in creating an environment filled with meaningful work and opportunities by investing in our colleagues. We offer competitive salaries and a comprehensive benefits package which includes numerous continuing education options. WellNow has over 150+ locations across New York, Illinois, Indiana, Michigan, Pennsylvania and we are continuing to grow! That means our colleagues can transfer facilities in any of the markets we serve. We are committed to offering our patients the best care by adding talented healthcare professionals.

Salary:

Starting at $18 per hour

At WellNow Urgent Care you'll enjoy:

  • Competitive salary
  • Parental leave
  • Continuing education opportunities
  • Medical benefits, including vision coverage, FSA/HSA options, and prescription drug coverage
  • 401(k) plan with a company match for your future financial security
  • Free urgent care visits for you and your immediate family members
  • Scrubs provided to ensure a professional and comfortable work environment
  • Opportunities for promotional growth as we continue to expand our presence
  • Monthly bonus based on your performance and productivity

Responsibilities

  • Greets and registers patients
  • Answers and appropriately triages phone calls
  • Takes payments for visits
  • Printing, scanning, and faxing reports
  • Other front desk responsibilities as assigned
  • 0-25% Travel Requirements

Minimum Education and Experience:

  • High School Diploma or equivalent required
  • Associates degree preferred
  • Ability to manage high call volume
  • Desire to exceed customer service expectations

WellNow is an EOE.

What WellNow Urgent Care employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

WellNow Urgent Care logo

About WellNow Urgent Care

Sourced by ZipRecruiter

WellNow Urgent Care aims to set a benchmark in urgent care medicine by providing prompt, accessible, and high-quality care for non-life-threatening conditions. As a leading urgent care provider in the U.S., we have established a strong presence across several states, including New York, Illinois, Ohio, Indiana, and Michigan. If you seek a career in an organization that offers diverse career paths and supports personal and professional growth, consider exploring our available opportunities.

Industry

Health care and social assistance

Company size

1,001 - 5,000 Employees

Headquarters location

Chicago, IL, US

Year founded

2011

Social media

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