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Associate Receptionist Jobs in Springfield, IL (NOW HIRING)

Vision Care Associates (C)

Optical Receptionist

Springfield, IL · On-site

$15.50 - $20.50/hr

The Optical Receptionist is the usually the first interaction a patient or guest has with the practice, displaying the brand value and reputation is of highest importance. The Optical Receptionist is ...

Centurion

Office Coordinator (80596)

Lincoln, IL · On-site

$30/hr

Supervises clerical staff; provides general secretarial and receptionist services as assigned. Shift: Monday - Friday 8am-4pm Pay rate: $30/hr * High School Diploma or equivalent required, Associate ...

Memorial Health

Part Time Unit Secretary

Springfield, IL · On-site

$16.77 - $25.99/hr

Performs complex secretarial and receptionist functions including ordering and stocking needed ... Qualifications Education: • High school graduate or GED required, associates or bachelor's degree ...

All JobsAssociate Receptionist JobsAssociate Receptionist Jobs in Springfield, IL

Associate Receptionist information

See Springfield, IL salary details

$11

$18

$25

How much do associate receptionist jobs pay per hour?

As of Aug 3, 2026, the average hourly pay for associate receptionist in Springfield, IL is $18.57, according to ZipRecruiter salary data. Most workers in this role earn between $15.72 and $20.72 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an Associate Receptionist, and why are they important?

To thrive as an Associate Receptionist, you need strong organizational skills, attention to detail, and a high school diploma or equivalent. Familiarity with office phone systems, scheduling software, and basic computer applications like Microsoft Office is typically required. Excellent verbal communication, professionalism, and a welcoming attitude are important soft skills for creating positive first impressions. These abilities ensure efficient front-desk operations, smooth visitor management, and contribute to a professional and friendly workplace environment.

What does an Associate Receptionist do?

An Associate Receptionist is responsible for greeting visitors, answering phone calls, and directing inquiries to the appropriate staff members. They handle administrative tasks such as scheduling appointments, maintaining records, and managing incoming and outgoing mail. Their role is essential in creating a welcoming environment and ensuring smooth communication within the organization. Associate Receptionists often serve as the first point of contact for clients and guests, representing the company's professionalism and culture.

What are some common challenges Associate Receptionists face in fast-paced office environments?

Associate Receptionists in busy office settings often juggle multiple responsibilities at once, such as answering phone calls, greeting visitors, and managing administrative tasks. Balancing these duties while maintaining professionalism and accuracy during peak periods can be challenging. Developing strong organizational skills and learning to prioritize tasks quickly are key to thriving in this role. Additionally, effective communication and a calm demeanor help navigate high-pressure situations and ensure a positive first impression for all visitors.
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Associate Receptionist jobs near you

Medical Office Associate - Receptionist - Pittsfield (4961)

Southern Illinois University School of Medicine

Springfield, IL • On-site

$17.50 - $19.25/hr

Full-time

Medical, Dental, Life, Retirement, PTO

Posted 19 days ago

Job description

Salary: $17.50 - $19.25 Hourly
Location : Pittsfield, IL
Job Type: Civil Service
Job Number: 2402177
Department: Family and Community Medicine/Pittsfield-SMS
Opening Date: 07/15/2026
Closing Date: 8/3/2026 2:00 PM Central
FLSA: Non-Exempt
Bargaining Unit: N/A
Shift: Days
ExemptorNon_Exempt: Non-Exempt
We recommend using the following browsers to complete the application:
Desktop: Google Chrome, Edge with Chromium
Mobile: Google Chrome, Safari
Description
This position: 1) Maintains patient clinical and billing information over the telephone and as patients present to clinic; 2) Ensures patient data is accurate and up to date; 3) Collects patient payments and provides initial assistance with billing and insurance problems; 4) Answers and routes incoming phone calls, answers patient questions, and addresses complaints; and 5) Updating the Dental EHR with most up to date insurance information
*This position is ON SITE only*
Examples of Duties
70% Patient Receiving and Registration
  1. Receives and welcomes patients into the clinic.
  2. Interviews patients to obtain demographic and billing information and enters into the computer
  3. Accesses computer terminal to input, update, retrieve and review patient demographic and billing data for new and established patients
  4. Creates initial medical record for new patients and reviews new patient information.
  5. Obtains patient's signature on authorization forms
  6. Generates daily schedules, prints encounter forms and demographic information
  7. Scans patient insurance cards for indexing into the electronic health records

15% Telephones/Scheduling
  1. Answers incoming patient calls and handles appropriately, always following clinical protocols.
  2. Schedules same day, follow-up and acute appointments
  3. Route calls to dental staff as appropriate

10% Cashiering
  1. Collects payment at time of service, always knowledgeable of managed care co-pays.
  2. Completes and maintains necessary receipt register.
  3. Responsible for depositing bank deposits at local bank per written protocol

5% Other
  1. Handles patient complaints according to established policies.
  2. Provide backup to other clinic business office functions.

Qualifications
Credentials to be Verified by Placement Officer
  1. High school diploma or equivalent.
  2. Any one or any combination totaling one (1) year (12 months), from the categories below:
    1. Work experience comparable to that performed at the Medical Office Assistant level or in other positions of comparable responsibility.
    2. Work experience in a health care facility such as a doctor's, dentist's, or hospital's office; which involved record keeping, working with the public, direct patient contact, answering telephones, and working with medical terminology.
    3. Graduation from an accredited medical secretarial or paramedical program, such as nursing assistant, medical assistant, or medical secretary.
Knowledge, Skills & Abilities (KSAs)
  1. Working knowledge of medical terminology.
  2. Knowledge of computers and data entry.
  3. Skill in reading, comprehending, and following complex instructions.
  4. Organization skills, including time management and workflow.
  5. Oral and written communication skills.
  6. Ability to interact with and assist patients and their families.
  7. Ability to adapt and work under pressure and amid interruptions.
  8. Ability to work with people from a variety of cultural economic, and educational backgrounds.
  9. Ability to use a medical dictionary.
  10. Ability to keep patient information confidential.
  11. Ability to perform routine keyboarding accurately.
  12. Ability to establish priorities and function independently.
  13. Ability to lift 15 pounds of medical records.
  14. Ability to perform simple calculations (such as adding, subtracting, and totaling).
  15. Ability to function as a part of a team.
Condition of Employment: Pursuant to the State Universities Civil Service System, an out-of-state resident who is hired into this position must establish Illinois residency within 180 calendar days of their start date.
Supplemental Information
If you require assistance, please contact the Office of Human Resources at or call 217-545-0223 Monday through Friday, 8:00am-4:30pm.
The mission of Southern Illinois University School of Medicine is to optimize the health of the people of central and southern Illinois through education, patient care, research and service to the community.
The SIU School of Medicine Annual Security Report is available online at This report contains policy statements and crime statistics for Southern Illinois University School of Medicine in Springfield, IL. This report is published in compliance with Federal Law titled the
"Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act."
Southern Illinois University School of Medicine is an Affirmative Action/Equal Opportunity employer who provides equal employment and educational opportunities for all qualified persons without regard to race, color, religion, sex, national origin, age, disability, sexual orientation, protected veteran status or marital status in accordance with local, state and federal law.
Pre-employment background screenings required.
Paid time off: Includes 12 paid holidays per year. Accrual rates vary based on employment type and years of service
Paid sick time: Use for personal illness, doctor visits, or if your immediate family members fall ill
Health, Dental, and Life insurance
Optional life insurance: Your spouse and dependents can enroll in State term life and university-sponsored term life insurance.
Prescription: Plan participants enrolled in any state health plan have prescription drug benefits included in the coverage.
Long-term Disability Insurance
Flexible spending accounts: Optional, IRS tax-favored program that enables you to stretch medical expenses and dependent care dollars
Voluntary retirement accounts: Optional plans include the State of Illinois Deferred Compensation Plan (457) and Tax Deferred Annuity (403b).
Tuition Waiver/Tuition Reimbursement: Continue your graduate or undergraduate education with the help of tuition waivers or tuition reimbursement
Leaves of absence: Includes FMLA and Extended Sick Leave Benefits for qualified employees
Employee Assistance Program: Access free and confidential support, including counseling services, and information during difficult times
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