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Associate Receptionist Jobs in Springfield, IL (NOW HIRING)

Vision Care Associates (C)

Optical Receptionist

Springfield, IL · On-site

$15.50 - $20.50/hr

The Optical Receptionist is the usually the first interaction a patient or guest has with the practice, displaying the brand value and reputation is of highest importance. The Optical Receptionist is ...

Centurion

Office Coordinator (79381)

Taylorville, IL · On-site

$22/hr

Supervises clerical staff; provides general secretarial and receptionist services as assigned. Shift: Monday - Friday 8am-4pm Pay rate: $22/hr * High School Diploma or equivalent required, Associate ...

New

Memorial Health

Part Time Unit Secretary

Springfield, IL · On-site

$16.77 - $25.99/hr

Performs complex secretarial and receptionist functions including ordering and stocking needed ... Education: · High school graduate or GED required, associates or bachelor's degree preferred.

Memorial Health

Part Time Unit Secretary

Springfield, IL · On-site

$16.77 - $25.99/hr

Performs complex secretarial and receptionist functions including ordering and stocking needed ... Qualifications Education: • High school graduate or GED required, associates or bachelor's degree ...

Memorial Health

ER Unit Secretary

Springfield, IL

$16.77 - $25.99/hr

Performs complex secretarial and receptionist functions including ordering and stocking needed ... High school graduate or GED required, associates or bachelor's degree preferred. Licensure ...

Memorial Health

ER Unit Secretary

Springfield, IL

$16.77 - $25.99/hr

Performs complex secretarial and receptionist functions including ordering and stocking needed ... Benefits - Memorial HR Education: · High school graduate or GED required, associates or bachelor ...

Memorial Health

ER Unit Secretary

Springfield, IL · On-site

$16.77 - $25.99/hr

Performs complex secretarial and receptionist functions including ordering and stocking needed ... required, associates or bachelor's degree preferred. Licensure/Certification/Registry: • ...

All JobsAssociate Receptionist JobsAssociate Receptionist Jobs in Springfield, IL

Associate Receptionist information

See Springfield, IL salary details

$11

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$25

How much do associate receptionist jobs pay per hour?

As of Jun 9, 2026, the average hourly pay for associate receptionist in Springfield, IL is $18.57, according to ZipRecruiter salary data. Most workers in this role earn between $15.72 and $20.72 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an Associate Receptionist, and why are they important?

To thrive as an Associate Receptionist, you need strong organizational skills, attention to detail, and a high school diploma or equivalent. Familiarity with office phone systems, scheduling software, and basic computer applications like Microsoft Office is typically required. Excellent verbal communication, professionalism, and a welcoming attitude are important soft skills for creating positive first impressions. These abilities ensure efficient front-desk operations, smooth visitor management, and contribute to a professional and friendly workplace environment.

What does an Associate Receptionist do?

An Associate Receptionist is responsible for greeting visitors, answering phone calls, and directing inquiries to the appropriate staff members. They handle administrative tasks such as scheduling appointments, maintaining records, and managing incoming and outgoing mail. Their role is essential in creating a welcoming environment and ensuring smooth communication within the organization. Associate Receptionists often serve as the first point of contact for clients and guests, representing the company's professionalism and culture.

What are some common challenges Associate Receptionists face in fast-paced office environments?

Associate Receptionists in busy office settings often juggle multiple responsibilities at once, such as answering phone calls, greeting visitors, and managing administrative tasks. Balancing these duties while maintaining professionalism and accuracy during peak periods can be challenging. Developing strong organizational skills and learning to prioritize tasks quickly are key to thriving in this role. Additionally, effective communication and a calm demeanor help navigate high-pressure situations and ensure a positive first impression for all visitors.
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Associate Receptionist jobs near you
Optical Receptionist

Optical Receptionist

Vision Care Associates (C)

Springfield, IL • On-site

$15.50 - $20.50/hr

Full-time

Posted 13 days ago

Job description

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Why You'll Love This Job
The key functional responsibility of the Optical Receptionist is to manage the first impression of the practice for all patients and guests. The Optical Receptionist is the usually the first interaction a patient or guest has with the practice, displaying the brand value and reputation is of highest importance.
The Optical Receptionist is responsible for welcoming all new and existing patients and guests to the optical showroom. This may occur via front desk reception, telephone, email, etc.
The Optical Receptionist will check-in and check-out patients.
Responsibilities
Job Responsibilities:
  • Greet patients in a friendly fashion in person or by phone conversation
  • Direct patients to sign in at the reception counter
  • Coordinate phone inquiries and direct accordingly
  • Gather patient information that is not currently in the EHR (i.e. insurance cards)
  • Communicate with Patient to update about pending orders and/or direct to optician
  • Receive the doctor "handoff" and gather information needed to relay to the optician
  • File VSP patient's daily insurance orders on Eye-finity
  • Record all patient jobs going out to the labs to ensure tracking back up, in the event any materials get lost in process
  • Coordinate outgoing shipments via courier and FedEx, UPS....
  • Breakdown charts daily and distributes forms to appropriate departments
  • Enter all medical service charges in patient's ledger with accurate date and insurance ER coding
  • Accept all types of payments including cash, check, and credit cards
  • Be observant at all times to offer assist as needed and to prevent potential shoplifting
  • Perform other duties as required

Skills & Qualifications
Competencies:
Frequent Interaction with OthersMust demonstrate the ability to manage multiple interruptions on a continual basis, always maintaining friendly interactions with team members, patients and guests of the practice.
Customer OrientationThe Optical Receptionist should be patient focused and displays a desire work within the practice's brand values to deliver exceptional customer service.
Team PlayerExhibits the ability to work well within the team environment, supporting all members of the team in delivering on the patient experience.
Brand ChampionshipAs the first point of contact, the Optical Receptionist must consistently display behaviors that champion the brand value proposition of the practice.
Detail OrientationMust have the ability to maintain a high level of detail orientation despite frequent interruptions. Accuracy and diligence with regard to patient records, scheduling and file maintenance is required.
Pace of the EnvironmentMust be able to work at a fast pace.Effectively handling multiple tasks at one time, focusing on patient flow and experience.
Supervision
Under supervision of the Optical Manager. Must be able to complete duties without close supervision.
Confidentiality
Will be exposed to confidential information disclosure of which would be contrary to the best interest of the organization and professional ethics.
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Type: Full Time (Hourly)

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