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Medical Office Associate Jobs in Springfield, IL

Centurion

Office Coordinator (80596)

Lincoln, IL · On-site

$30/hr

... medical unit through compiling, drafting, preparing, researching, organizing, tracking and ... High School Diploma or equivalent required, Associate or Bachelor degree preferred * Two years of ...

H&R Block

District Staffing Lead

Springfield, IL · On-site

$15 - $65/hr

Support tax office associates with continuing education and training requirements * Plan and ... Qualifying associates can enroll themselves and/or their eligible dependents in medical and ...

Memorial Health

Patient Access Associate I

Lincoln, IL

$16.50 - $24.82/hr

Our Patient Access Associate will assist in providing access to services provided at the hospital ... Medical terminology, medical office, registration or billing experience strongly preferred. Other ...

Memorial Health

Patient Access Associate I

Lincoln, IL

$16.50 - $24.82/hr

Overview Our Patient Access Associate will assist in providing access to services provided at the ... Medical terminology, medical office, registration or billing experience strongly preferred. Other ...

Memorial Health

Patient Access Associate I

Lincoln, IL · On-site

$16.50 - $24.82/hr

Overview Our Patient Access Associate will assist in providing access to services provided at the ... Medical terminology, medical office, registration or billing experience strongly preferred. Other ...

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All JobsMedical Office Associate JobsMedical Office Associate Jobs in Springfield, IL

Medical Office Associate information

See Springfield, IL salary details

$11

$19

$27

How much do medical office associate jobs pay per hour?

As of Aug 17, 2026, the average hourly pay for medical office associate in Springfield, IL is $19.24, according to ZipRecruiter salary data. Most workers in this role earn between $16.20 and $21.68 per hour, depending on experience, location, and employer.

What is a medical office associate?

Medical Office Associates are administrative professionals who support the daily operations of healthcare facilities, such as clinics, hospitals, and private practices. Their duties often include scheduling appointments, managing patient records, handling billing and insurance paperwork, and providing customer service to patients. They play a crucial role in ensuring the office runs smoothly and efficiently, allowing medical staff to focus on patient care. Strong organizational, communication, and computer skills are essential for this role.

What are the key skills and qualifications needed to thrive as a medical office associate?

To thrive as a Medical Office Associate, you need strong organizational abilities, attention to detail, and a basic understanding of medical terminology, often supported by a high school diploma or equivalent. Familiarity with electronic health record (EHR) systems, scheduling software, and billing/coding procedures is typically required. Excellent interpersonal skills, professionalism, and the ability to multitask in a fast-paced environment help you stand out in this role. These skills and qualities are crucial for ensuring efficient office operations, accurate patient records, and a positive experience for both patients and healthcare staff.

What are some common challenges medical office associates face in managing patient flow and appointments?

Medical Office Associates often encounter challenges such as handling high patient volumes, managing last-minute scheduling changes, and ensuring timely communication between patients and healthcare providers. They need to prioritize tasks efficiently, remain calm under pressure, and utilize electronic health record systems accurately to avoid scheduling conflicts. Strong organizational skills and teamwork are essential, as Medical Office Associates regularly collaborate with nurses, physicians, and administrative staff to maintain a smooth workflow and positive patient experience.

What is the difference between Medical Office Associate vs Medical Receptionist?

AspectMedical Office AssociateMedical Receptionist
CredentialsHigh school diploma; certification often preferredHigh school diploma; certification less common
Work EnvironmentClinics, outpatient facilities, medical officesFront desk of medical offices, hospitals, clinics
Job ResponsibilitiesPatient check-in, scheduling, data entry, insurance verificationGreeting patients, answering calls, scheduling appointments

Medical Office Associates and Medical Receptionists both work in healthcare settings, handling patient interactions and administrative tasks. However, Medical Office Associates often have broader responsibilities, including data management and insurance processing, while Medical Receptionists primarily focus on front-desk duties like greeting patients and scheduling. Both roles require excellent communication skills and familiarity with medical office procedures, making them essential for smooth clinic operations.

What are the most commonly searched types of Medical Office jobs in Springfield, IL?

The most popular types of Medical Office jobs in Springfield, IL are:

What are popular job titles related to Medical Office Associate jobs in Springfield, IL?

For Medical Office Associate jobs in Springfield, IL, the most frequently searched job titles are:

What job categories do people searching Medical Office Associate jobs in Springfield, IL look for?

The top searched job categories for Medical Office Associate jobs in Springfield, IL are:

What cities near Springfield, IL are hiring for Medical Office Associate jobs?

Cities near Springfield, IL with the most Medical Office Associate job openings:

Medical Office Associate jobs near you
Infographic showing various Medical Office Associate job openings in Springfield, IL as of August 2026, with employment types broken down into 1% As Needed, 70% Full Time, 24% Part Time, and 5% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $40,011 per year, or $19.2 per hour.

Medical Office Associate (Lincoln) (4961)

SIU Medicine

Lincoln, IL • On-site

$35K - $42K/yr

Other

Posted 8 days ago

Job description


We recommend using the following browsers to complete the application:

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Description

This position: 1) Maintains patient clinical and billing information over the telephone and as patients present to clinic; 2) Ensures patient data is accurate and up to date; 3) Collects patient payments and provides initial assistance with billing and insurance problems; 4) Answers and routes incoming phone calls, answers patient questions, and addresses complaints; and 5) Utilizing the electronic health record system, scan and/or index insurance cards and patient information via the patient link process.
*This position is ON SITE only*

Examples of Duties

50% Patient Receiving and Registration
1.Receives and welcomes patients into the clinic.
2.Interviews patients to obtain demographic and billing information and enters into the computer
3.Accesses computer terminal to input, update, retrieve and review patient demographic and billing data for new and established patients
4.Creates initial medical record for new patients and reviews new patient information.
5.Obtains patient's signature on authorization forms
6.Generates daily schedules, prints encounter forms and demographic information
7.Scans patient insurance cards for indexing into the electronic health record.
8.Assists with running chart summaries for patients out of the EHR.
9.Assists with indexing patient link medical, social and family histories into the EHR
40% Telephones/Scheduling
10.Answers incoming patient calls and handles appropriately, always following clinical protocols.
11. Schedules same day, follow-up and acute appointments
12. Route calls to nurses and physicians as appropriate
10% Other
13. Collects payment at time of service, always knowledgeable of managed care co-pays.
14. Completes and maintains necessary receipt register.
15. Responsible for depositing bank deposits at local bank per written protocol
16. Handles patient complaints according to established policies.
17.Provide backup to other clinic business office functions.

Qualifications

Credentials to be Verified by Placement Officer

  1. High school diploma or equivalent.
  2. Any one or any combination totaling one (1) year (12 months), from the categories below:
    1. Work experience comparable to that performed at the Medical Office Assistant level or in other positions of comparable responsibility.
    2. Work experience in a health care facility such as a doctor's, dentist's, or hospital's office; which involved record keeping, working with the public, direct patient contact, answering telephones, and working with medical terminology.
    3. Graduation from an accredited medical secretarial or paramedical program, such as nursing assistant, medical assistant, or medical secretary.
Knowledge, Skills & Abilities (KSAs)
  1. Working knowledge of medical terminology.
  2. Knowledge of computers and data entry.
  3. Skill in reading, comprehending, and following complex instructions.
  4. Organization skills, including time management and workflow.
  5. Oral and written communication skills.
  6. Ability to interact with and assist patients and their families.
  7. Ability to adapt and work under pressure and amid interruptions.
  8. Ability to work with people from a variety of cultural economic, and educational backgrounds.
  9. Ability to use a medical dictionary.
  10. Ability to keep patient information confidential.
  11. Ability to perform routine keyboarding accurately.
  12. Ability to establish priorities and function independently.
  13. Ability to lift 15 pounds of medical records.
  14. Ability to perform simple calculations (such as adding, subtracting, and totaling).
  15. Ability to function as a part of a team.
Condition of Employment: Pursuant to the State Universities Civil Service System, an out-of-state resident who is hired into this position must establish Illinois residency within 180 calendar days of their start date. Supplemental Information

If you require assistance, please contact the Office of Human Resources at hrrecruitment@siumed.edu or call 217-545-0223 Monday through Friday, 8:00am-4:30pm.

The mission of Southern Illinois University School of Medicine is to optimize the health of the people of central and southern Illinois through education, patient care, research and service to the community.
The SIU School of Medicine Annual Security Report is available online at https://www.siumed.edu/police-security. This report contains policy statements and crime statistics for Southern Illinois University School of Medicine in Springfield, IL. This report is published in compliance with Federal Law titled the
"Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act."

Southern Illinois University School of Medicine is an Affirmative Action/Equal Opportunity employer who provides equal employment and educational opportunities for all qualified persons without regard to race, color, religion, sex, national origin, age, disability, sexual orientation, protected veteran status or marital status in accordance with local, state and federal law.

Pre-employment background screenings required.

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