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Medical Office Assistant Jobs in Springfield, IL

Helzberg

Office Assistant

Springfield, IL · On-site

$15 - $17.50/hr

The Office Assistant in a Helzberg Diamonds retail store executes the daily operations of the ... Available benefit programs include medical, dental and vision plans, paid holidays, vacation and ...

Flooring America

Office Assistant

Springfield, IL

$16 - $30/hr

Medical condition coding software. * Medical procedure coding software. * MEDITECH software ... Mavenlink. * Microsoft Office. * Microsoft Windows. * Microsoft Word. * Multi-line telephone ...

OrthoVirginia

Medical Assistant

Springfield, IL · On-site

$20.68 - $31.02/hr

Assisting providers with patient examinations, treatments, and in-office procedures. * Educating ... Completion of a Medical Assistant program, Medical Assistant certification (CMA, RMA, CCMA, or ...

Illinois Staffing

OFFICE ADMINISTRATOR IV

Springfield, IL · On-site

$17.75 - $24.50/hr

... Office Assistant experience OR four (4) years independent business experience. Preferred ... Optional Pre-Tax Programs such as Medical Care Assistance Plan (MCAP), Dependent Care Assistance ...

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All JobsMedical Office JobsMedical Office Assistant JobsMedical Office Assistant Jobs in Springfield, IL

Medical Office Assistant information

See Springfield, IL salary details

$25.8K

$39.9K

$52K

How much do medical office assistant jobs pay per year?

As of Jul 26, 2026, the average yearly pay for medical office assistant in Springfield, IL is $39,926.00, according to ZipRecruiter salary data. Most workers in this role earn between $35,700.00 and $43,600.00 per year, depending on experience, location, and employer.

What does a medical office assistant do?

A medical office assistant performs administrative and clinical tasks in healthcare settings, including scheduling appointments, maintaining patient records, verifying insurance, and assisting with patient check-in and check-out. They often use electronic health record (EHR) systems and require good communication and organizational skills.

What are some common challenges Medical Office Assistants face when managing patient appointments and records?

Medical Office Assistants often encounter challenges such as balancing a high volume of patient appointments, ensuring accurate data entry in medical records, and coordinating schedules among multiple healthcare providers. They must remain detail-oriented and organized to prevent scheduling conflicts and maintain patient confidentiality. Effective communication with both patients and medical staff is crucial for resolving issues promptly and ensuring a smooth workflow in the office.

What are Medical Office Assistants?

Medical Office Assistants are healthcare professionals who perform administrative and clerical tasks in medical settings such as clinics, hospitals, and doctors' offices. Their duties typically include scheduling appointments, managing patient records, billing and insurance processing, and providing customer service to patients. They play a crucial role in ensuring the smooth operation of a medical office by supporting both healthcare providers and patients. Strong organizational skills, attention to detail, and the ability to handle confidential information are important qualities for this role.

What Does a Medical Office Assistant Do?

As a medical office assistant, you are responsible for all the administrative tasks that are needed to run a medical practice. You answer phones and schedule appointments, update patient records, file test results, provide records to patients, and file billing and insurance claims. You also complete general office duties, like making copies, organizing files, returning phone calls and emails, and maintaining the stock of office supplies.

What are the key skills and qualifications needed to thrive as a Medical Office Assistant, and why are they important?

To thrive as a Medical Office Assistant, you generally need knowledge of medical terminology, administrative procedures, and a certificate or diploma in medical office administration. Familiarity with electronic health record (EHR) systems, billing software, and scheduling tools is typically required. Strong organizational skills, attention to detail, and excellent interpersonal communication help you manage patient interactions and office workflow efficiently. These skills and qualities are crucial for ensuring smooth healthcare operations, accurate record-keeping, and positive patient experiences.

Is it worth becoming a medical office assistant?

A medical office assistant is a valuable role that involves administrative tasks, patient communication, and scheduling in healthcare settings. The position often requires certification or training and offers steady employment with opportunities for advancement in healthcare support careers.

What is the highest paid MA?

The highest paid Medical Office Assistants typically work in specialized or high-demand settings, such as outpatient clinics or private practices, and may earn higher salaries with additional certifications or experience. Salaries can reach over $45,000 to $50,000 annually, depending on location and level of expertise.

What is the difference between Medical Office Assistant vs Medical Receptionist?

AspectMedical Office AssistantMedical Receptionist
CredentialsCertifications often required or preferredTypically no formal certification required
ResponsibilitiesAdministrative tasks, patient intake, basic clinical supportFront desk duties, appointment scheduling, patient greeting
Work EnvironmentClinics, medical offices, healthcare facilitiesReception areas, clinics, hospitals
Employer & Industry UsageHealthcare providers, clinics, hospitalsMedical offices, clinics, hospitals

While both roles involve front-line patient interaction, Medical Office Assistants have broader responsibilities including administrative and basic clinical support, often requiring certifications. Medical Receptionists primarily handle front desk duties like scheduling and greeting patients. Both roles are essential in healthcare settings but differ in scope and qualifications.

What is the highest pay for a medical assistant?

The highest pay for a medical office assistant, often called a medical assistant, can reach up to $50,000 to $60,000 annually in some regions, especially with advanced certifications or specialized skills. Salaries vary based on experience, location, and employer, with some senior or specialized roles earning higher wages.
More about Medical Office Assistant jobs
What are the most commonly searched types of Medical Office jobs in Springfield, IL? The most popular types of Medical Office jobs in Springfield, IL are:
What job categories do people searching Medical Office Assistant jobs in Springfield, IL look for? The top searched job categories for Medical Office Assistant jobs in Springfield, IL are:
What cities near Springfield, IL are hiring for Medical Office Assistant jobs? Cities near Springfield, IL with the most Medical Office Assistant job openings:
Medical Office Assistant jobs near you
Infographic showing various Medical Office Assistant job openings in Springfield, IL as of July 2026, with employment types broken down into 1% As Needed, 76% Full Time, 20% Part Time, 1% Temporary, and 2% Contract. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution, with an average salary of $39,926 per year, or $19.2 per hour.
Office Assistant

Office Assistant

Helzberg

Springfield, IL • On-site

$15 - $17.50/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 22 days ago

Helzberg Diamonds rating

7.0

Company rating: 7.0 out of 10

Based on 34 frontline employees who took The Breakroom Quiz

12th of 29 rated jewelry retailers

Job description


The Office Assistant in a Helzberg Diamonds retail store executes the daily operations of the office to assist the store in achieving sales volume and profit goals.
Key responsibilities include:
  • Processing all transactions in accordance with company policies and procedures
  • Assisting the Office Manager with operational audits and inventory counts
  • Complying with company policies and procedures including loss prevention, operational and human resources
  • Achieving personal sales and extended warranty goals by working on the sales floor
The ideal candidate will possess:
  • High school diploma or equivalent
  • Previous retail sales or office experience
  • Ability to sell in a commission environment
  • Experience using a PC or POS system or other computer keyboard is required
  • Strong communication and organizational skills required
  • Must be available to work a flexible schedule, including evenings, weekends and holidays
Pay range for this position is $15.00 to $17.50 hourly (or specific county/city minimum wage).
This information is posted pursuant to the Illinois Equal Pay Act to provide Illinois applicants with information about what they might be eligible to receive. Individual pay decisions will depend on job-related factors such as experience, education, skill, performance, and geographic location where work will be performed.
  • Successful candidates may be able to participate in one or more incentive compensation or short-term incentive plans, which could generate addition earnings in accordance with the terms of each plan.
  • Helzberg Diamonds is pleased to offer a wide range of benefit programs designed to care for the physical, mental and financial well-being of our employees and their families. Available benefit programs include medical, dental and vision plans, paid holidays, vacation and sick time, 401(k) Savings Plan, employee discount program and more. Eligibility and waiting period requirements may apply. See https://jobs.helzberg.com/working-here/ for additional details.

What Helzberg Diamonds employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

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About Helzberg Diamonds

Sourced by ZipRecruiter

After over a Century of Service, Helzberg Diamonds has grown to over 200 Stores that started in the Heartland of America. Through it all, Our Core Values have stayed the same. We believe in People First, and it shines through in everything we do. Every piece we sell is an extension of our mission to make people feel loved. We support and practice Ethical metals mining, and only sell conflict free diamonds. Whether it’s made by us or designed by one of our incredible business partners, it’s made with love.

Industry

Jewelry, luggage, and leather goods stores

Company size

5,001 - 10,000 Employees

Headquarters location

Kansas City, MO, US

Year founded

1915

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