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Medical Office Assistant Jobs in Springfield, IL

SIU Medicine

Medical Office Associate

Springfield, IL · On-site

$16.75 - $22.50/hr

AND 2) Any one, or any combination, that totals 1 year from the following: a. work experience comparable to that performed at the Medical Office Assistant level or in other positions of comparable ...

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Medical Office Assistant information

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$25.8K

$39.9K

$52K

How much do medical office assistant jobs pay per year?

As of Sep 10, 2026, the average yearly pay for medical office assistant in Springfield, IL is $39,926.00, according to ZipRecruiter salary data. Most workers in this role earn between $35,700.00 and $43,600.00 per year, depending on experience, location, and employer.

What is a medical office assistant?

Medical Office Assistants are healthcare professionals who perform administrative and clerical tasks in medical settings such as clinics, hospitals, and doctors' offices. Their duties typically include scheduling appointments, managing patient records, billing and insurance processing, and providing customer service to patients. They play a crucial role in ensuring the smooth operation of a medical office by supporting both healthcare providers and patients. Strong organizational skills, attention to detail, and the ability to handle confidential information are important qualities for this role.

What does a medical office assistant do?

As a medical office assistant, you are responsible for all the administrative tasks that are needed to run a medical practice. You answer phones and schedule appointments, update patient records, file test results, provide records to patients, and file billing and insurance claims. You also complete general office duties, like making copies, organizing files, returning phone calls and emails, and maintaining the stock of office supplies.

What are the key skills and qualifications needed to thrive as a medical office assistant, and why are they important?

To thrive as a Medical Office Assistant, you generally need knowledge of medical terminology, administrative procedures, and a certificate or diploma in medical office administration. Familiarity with electronic health record (EHR) systems, billing software, and scheduling tools is typically required. Strong organizational skills, attention to detail, and excellent interpersonal communication help you manage patient interactions and office workflow efficiently. These skills and qualities are crucial for ensuring smooth healthcare operations, accurate record-keeping, and positive patient experiences.

What are some common challenges medical office assistants face when managing patient appointments and records?

Medical Office Assistants often encounter challenges such as balancing a high volume of patient appointments, ensuring accurate data entry in medical records, and coordinating schedules among multiple healthcare providers. They must remain detail-oriented and organized to prevent scheduling conflicts and maintain patient confidentiality. Effective communication with both patients and medical staff is crucial for resolving issues promptly and ensuring a smooth workflow in the office.

What is the difference between Medical Office Assistant vs Medical Receptionist?

AspectMedical Office AssistantMedical Receptionist
CredentialsCertifications often required or preferredTypically no formal certification required
ResponsibilitiesAdministrative tasks, patient intake, basic clinical supportFront desk duties, appointment scheduling, patient greeting
Work EnvironmentClinics, medical offices, healthcare facilitiesReception areas, clinics, hospitals
Employer & Industry UsageHealthcare providers, clinics, hospitalsMedical offices, clinics, hospitals

While both roles involve front-line patient interaction, Medical Office Assistants have broader responsibilities including administrative and basic clinical support, often requiring certifications. Medical Receptionists primarily handle front desk duties like scheduling and greeting patients. Both roles are essential in healthcare settings but differ in scope and qualifications.

Is it worth becoming a medical office assistant?

A medical office assistant is a valuable role that involves administrative tasks, patient communication, and basic clinical support in healthcare settings. The position often requires certification or training, offers steady employment, and provides opportunities for career advancement in healthcare administration.

Which medical office assistant job pays the most?

Senior medical office assistants, especially those with specialized skills or certifications, tend to earn the highest salaries in the field. Factors such as experience, location, and working in specialized healthcare settings can also influence pay rates.
More about Medical Office Assistant jobs

What are the most commonly searched types of Medical Office jobs in Springfield, IL?

The most popular types of Medical Office jobs in Springfield, IL are:

What job categories do people searching Medical Office Assistant jobs in Springfield, IL look for?

The top searched job categories for Medical Office Assistant jobs in Springfield, IL are:

What cities near Springfield, IL are hiring for Medical Office Assistant jobs?

Cities near Springfield, IL with the most Medical Office Assistant job openings:

Medical Office Assistant jobs near you
Infographic showing various Medical Office Assistant job openings in Springfield, IL as of August 2026, with employment types broken down into 83% Full Time, and 17% Part Time. Highlights an 100% In-person job distribution, with an average salary of $39,926 per year, or $19.2 per hour.

Medical Office Associate

Springfield, IL • On-site

SIU Medicine
See more jobs at SIU Medicineexternal

$16.75 - $22.50/hr

Other

Posted 4 days ago

Job description


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Description

Individuals in this position are typically experienced receptionists working within Patient Access departments, where they support outpatient clinics or call centers by performing a variety of essential clerical and administrative duties.

Current Vacancies:

  • Family and Community Medicine Clinic
  • Cancer Institute Clinic-SMS
  • Internal Medicine Clinic
  • Surgery Clinic
  • SIU HealthCare Patient Business Services-SMS
  • HealthCare Core - SMS

Employment eligibility will be verified in accordance with applicable state and federal laws
Examples of Duties

Employees typically:

  1. perform reception/call center duties, including scheduling of patient appointments
  2. interview patients to obtain demographic information and orient them to the services, policies, and/or procedures of the facility
  3. review, look-up, update, and maintain medical records as required
  4. perform billing and cashiering duties
  5. operate data entry equipment and other auxiliary equipment
  6. establish and maintain effective public relations with patients and their families in regards to nonmedical services provided by the clinic.
Qualifications

Qualifications

1)High school graduate or equivalent;AND

2) Any one, or any combination, that totals 1 year from the following: a. work experience comparable to that performed at the Medical Office Assistant level or in other positions of comparable responsibility.
b. work experience in a health care facility such as a doctor's, dentist's or hospital's office; which involved record keeping; working with the public, direct patient contact, answering telephones and working with medical terminology; or
c. graduate of an accredited medical secretarial or paramedical program (such as nursing assistant, medical assistant or medical secretary) Supplemental Information

If you require assistance, please contact the Office of Human Resources at hrrecruitment@siumed.edu or call 217-545-0223 Monday through Friday, 8:00am-4:30pm.

The mission of Southern Illinois University School of Medicine is to optimize the health of the people of central and southern Illinois through education, patient care, research and service to the community.
The SIU School of Medicine Annual Security Report is available online at https://www.siumed.edu/police-security. This report contains policy statements and crime statistics for Southern Illinois University School of Medicine in Springfield, IL. This report is published in compliance with Federal Law titled the
"Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act."

Southern Illinois University School of Medicine is an Affirmative Action/Equal Opportunity employer who provides equal employment and educational opportunities for all qualified persons without regard to race, color, religion, sex, national origin, age, disability, sexual orientation, protected veteran status or marital status in accordance with local, state and federal law.

Pre-employment background screenings required.

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