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Medical Office Assistant Jobs in Normal, IL (NOW HIRING)

RENALCARE ASSOCIATES S C

Medical Office Assistant

Normal, IL · On-site

$35K - $43K/yr

We are a growing, fast-paced, physician-led practice looking for a full-time Medical Office Assistant to join our team. The right candidate thrives in a busy environment, enjoys helping others, and ...

GI Alliance

Medical Assistant I (30613)

Bloomington, IL · On-site

$18 - $22/hr

Minimum one year of recent experience working in a medical facility as a medical assistant and/or documented evidence of externship completed in a medical office. Experience working in a ...

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All JobsMedical Office JobsMedical Office Assistant JobsMedical Office Assistant Jobs in Normal, IL

Medical Office Assistant information

See Normal, IL salary details

$25.4K

$39.4K

$51.3K

How much do medical office assistant jobs pay per year?

As of Sep 10, 2026, the average yearly pay for medical office assistant in Normal, IL is $39,383.00, according to ZipRecruiter salary data. Most workers in this role earn between $35,200.00 and $43,000.00 per year, depending on experience, location, and employer.

What is a medical office assistant?

Medical Office Assistants are healthcare professionals who perform administrative and clerical tasks in medical settings such as clinics, hospitals, and doctors' offices. Their duties typically include scheduling appointments, managing patient records, billing and insurance processing, and providing customer service to patients. They play a crucial role in ensuring the smooth operation of a medical office by supporting both healthcare providers and patients. Strong organizational skills, attention to detail, and the ability to handle confidential information are important qualities for this role.

What does a medical office assistant do?

As a medical office assistant, you are responsible for all the administrative tasks that are needed to run a medical practice. You answer phones and schedule appointments, update patient records, file test results, provide records to patients, and file billing and insurance claims. You also complete general office duties, like making copies, organizing files, returning phone calls and emails, and maintaining the stock of office supplies.

What are the key skills and qualifications needed to thrive as a medical office assistant, and why are they important?

To thrive as a Medical Office Assistant, you generally need knowledge of medical terminology, administrative procedures, and a certificate or diploma in medical office administration. Familiarity with electronic health record (EHR) systems, billing software, and scheduling tools is typically required. Strong organizational skills, attention to detail, and excellent interpersonal communication help you manage patient interactions and office workflow efficiently. These skills and qualities are crucial for ensuring smooth healthcare operations, accurate record-keeping, and positive patient experiences.

What are some common challenges medical office assistants face when managing patient appointments and records?

Medical Office Assistants often encounter challenges such as balancing a high volume of patient appointments, ensuring accurate data entry in medical records, and coordinating schedules among multiple healthcare providers. They must remain detail-oriented and organized to prevent scheduling conflicts and maintain patient confidentiality. Effective communication with both patients and medical staff is crucial for resolving issues promptly and ensuring a smooth workflow in the office.

What is the difference between Medical Office Assistant vs Medical Receptionist?

AspectMedical Office AssistantMedical Receptionist
CredentialsCertifications often required or preferredTypically no formal certification required
ResponsibilitiesAdministrative tasks, patient intake, basic clinical supportFront desk duties, appointment scheduling, patient greeting
Work EnvironmentClinics, medical offices, healthcare facilitiesReception areas, clinics, hospitals
Employer & Industry UsageHealthcare providers, clinics, hospitalsMedical offices, clinics, hospitals

While both roles involve front-line patient interaction, Medical Office Assistants have broader responsibilities including administrative and basic clinical support, often requiring certifications. Medical Receptionists primarily handle front desk duties like scheduling and greeting patients. Both roles are essential in healthcare settings but differ in scope and qualifications.

Is it worth becoming a medical office assistant?

A medical office assistant is a valuable role that involves administrative tasks, patient communication, and basic clinical support in healthcare settings. The position often requires certification or training, offers steady employment, and provides opportunities for career advancement in healthcare administration.

Which medical office assistant job pays the most?

Senior medical office assistants, especially those with specialized skills or certifications, tend to earn the highest salaries in the field. Factors such as experience, location, and working in specialized healthcare settings can also influence pay rates.
More about Medical Office Assistant jobs

What are the most commonly searched types of Medical Office jobs in Normal, IL?

The most popular types of Medical Office jobs in Normal, IL are:

What job categories do people searching Medical Office Assistant jobs in Normal, IL look for?

The top searched job categories for Medical Office Assistant jobs in Normal, IL are:

What cities near Normal, IL are hiring for Medical Office Assistant jobs?

Cities near Normal, IL with the most Medical Office Assistant job openings:

Medical Office Assistant jobs near you
Infographic showing various Medical Office Assistant job openings in Normal, IL as of September 2026, with employment types broken down into 86% Full Time, and 14% Part Time. Highlights an 86% In-person, and 14% Hybrid job distribution, with an average salary of $39,383 per year, or $18.9 per hour.

Medical Office Assistant

Normal, IL • On-site

RENALCARE ASSOCIATES S C
See more jobs at RENALCARE ASSOCIATES S Cexternal

$18 - $21/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 7 days ago

Job description

Description:

We are a growing, fast-paced, physician-led practice looking for a full-time Medical Office Assistant to join our team. The right candidate thrives in a busy environment, enjoys helping others, and takes pride in delivering exceptional patient care and customer service.


In this role, you'll support both our clinical and administrative teams by:

  • Preparing patient charts and documentation for appointments
  • Rooming patients, obtaining vital signs, and assisting providers during office visits
  • Entering information into the electronic health record (EHR)
  • Answering phones and responding to patient communications
  • Assisting with scheduling, referrals, laboratory tasks, and other office workflows
  • Working collaboratively with providers and teammates to keep patients moving efficiently through their visit

This position requires regular travel to our satellite clinic locations to provide coverage and support as operational needs require.


We offer paid time off, medical, dental, vision, life and disability insurance, along with an unparalleled retirement plan. Salary is commensurate with experience.

Requirements:
  • One year of medical office or healthcare experience preferred
  • Current CPR certification or ability to obtain upon hire
  • Experience with EPIC and Microsoft Office is a plus
  • Excellent communication and customer service skills
  • Strong attention to detail and ability to multitask in a fast-paced environment
  • Reliable transportation and the ability to travel to satellite clinic locations as needed
  • A positive attitude, strong work ethic, and willingness to learn

We are an equal opportunity employer and consider all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability status.