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Medical Office Assistant Jobs in Normal, IL (NOW HIRING)

OSF HealthCare

MOA Family Practice

Bloomington, IL · On-site

$18.85 - $21.21/hr

Medical Office Assistant Care Guide OSF HealthCare is dedicated to provide Mission Partners with a comprehensive and market-competitive total rewards package that includes benefits, compensation ...

Hopedale Medical Complex

CMA, Physician's Office

Tremont, IL · On-site

$15.75 - $20.25/hr

CMA, Physician's Office CMA, Tremont Physician's Office HMC Offers: * Tuition Reimburse * Excellent ... Cross train as Receptionist for Medical Arts/Satellite offices. * Assist consulting specialty ...

Hopedale MC

CMA, Physician's Office

Tremont, IL · On-site

$21 - $24/hr

CMA, Tremont Physician's Office HMC Offers: * Tuition Reimburse * Excellent benefits * Quality ... Cross train as Receptionist for Medical Arts/Satellite offices. * Assist consulting specialty ...

GI Alliance

Medical Assistant I (30613)

Bloomington, IL · On-site

$18 - $22/hr

Minimum one year of recent experience working in a medical facility as a medical assistant and/or documented evidence of externship completed in a medical office. Experience working in a ...

Hopedale MC

Medical Receptionist

Tremont, IL · On-site

$16 - $17/hr

Coordinate follow-up appointments and referral scheduling. * Assist with medical records, filing, scanning, and document management. * Order and maintain office supplies. * Complete daily ...

Memorial Health

Medical Assistant

Mansfield, IL · On-site

$30.12/hr

Overview A Certified Medical Assistant performs a wide variety of activities which may include both direct patient care activities for the clinic's patients of all ages, as well as business office ...

Memorial Health

Medical Assistant

Lawndale, IL · On-site

$30.12/hr

Overview A Certified Medical Assistant performs a wide variety of activities which may include both direct patient care activities for the clinic's patients of all ages, as well as business office ...

Memorial Health

Medical Assistant

Shirley, IL · On-site

$30.12/hr

Overview A Certified Medical Assistant performs a wide variety of activities which may include both direct patient care activities for the clinic's patients of all ages, as well as business office ...

Memorial Health

Medical Assistant

Waynesville, IL · On-site

$30.12/hr

Overview A Certified Medical Assistant performs a wide variety of activities which may include both direct patient care activities for the clinic's patients of all ages, as well as business office ...

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All JobsMedical Office JobsMedical Office Assistant JobsMedical Office Assistant Jobs in Normal, IL

Medical Office Assistant information

See Normal, IL salary details

$25.4K

$39.4K

$51.3K

How much do medical office assistant jobs pay per year?

As of Aug 17, 2026, the average yearly pay for medical office assistant in Normal, IL is $39,383.00, according to ZipRecruiter salary data. Most workers in this role earn between $35,200.00 and $43,000.00 per year, depending on experience, location, and employer.

What is a medical office assistant?

Medical Office Assistants are healthcare professionals who perform administrative and clerical tasks in medical settings such as clinics, hospitals, and doctors' offices. Their duties typically include scheduling appointments, managing patient records, billing and insurance processing, and providing customer service to patients. They play a crucial role in ensuring the smooth operation of a medical office by supporting both healthcare providers and patients. Strong organizational skills, attention to detail, and the ability to handle confidential information are important qualities for this role.

What does a medical office assistant do?

As a medical office assistant, you are responsible for all the administrative tasks that are needed to run a medical practice. You answer phones and schedule appointments, update patient records, file test results, provide records to patients, and file billing and insurance claims. You also complete general office duties, like making copies, organizing files, returning phone calls and emails, and maintaining the stock of office supplies.

What are the key skills and qualifications needed to thrive as a medical office assistant, and why are they important?

To thrive as a Medical Office Assistant, you generally need knowledge of medical terminology, administrative procedures, and a certificate or diploma in medical office administration. Familiarity with electronic health record (EHR) systems, billing software, and scheduling tools is typically required. Strong organizational skills, attention to detail, and excellent interpersonal communication help you manage patient interactions and office workflow efficiently. These skills and qualities are crucial for ensuring smooth healthcare operations, accurate record-keeping, and positive patient experiences.

What are some common challenges medical office assistants face when managing patient appointments and records?

Medical Office Assistants often encounter challenges such as balancing a high volume of patient appointments, ensuring accurate data entry in medical records, and coordinating schedules among multiple healthcare providers. They must remain detail-oriented and organized to prevent scheduling conflicts and maintain patient confidentiality. Effective communication with both patients and medical staff is crucial for resolving issues promptly and ensuring a smooth workflow in the office.

What is the difference between Medical Office Assistant vs Medical Receptionist?

AspectMedical Office AssistantMedical Receptionist
CredentialsCertifications often required or preferredTypically no formal certification required
ResponsibilitiesAdministrative tasks, patient intake, basic clinical supportFront desk duties, appointment scheduling, patient greeting
Work EnvironmentClinics, medical offices, healthcare facilitiesReception areas, clinics, hospitals
Employer & Industry UsageHealthcare providers, clinics, hospitalsMedical offices, clinics, hospitals

While both roles involve front-line patient interaction, Medical Office Assistants have broader responsibilities including administrative and basic clinical support, often requiring certifications. Medical Receptionists primarily handle front desk duties like scheduling and greeting patients. Both roles are essential in healthcare settings but differ in scope and qualifications.

Is it worth becoming a medical office assistant?

A medical office assistant is a valuable role that involves administrative tasks, patient communication, and basic clinical support in healthcare settings. The position often requires certification or training, offers steady employment, and provides opportunities for career advancement in healthcare administration.

Which medical office assistant job pays the most?

Senior medical office assistants, especially those with specialized skills or certifications, tend to earn the highest salaries in the field. Factors such as experience, location, and working in specialized healthcare settings can also influence pay rates.
More about Medical Office Assistant jobs

What are the most commonly searched types of Medical Office jobs in Normal, IL?

The most popular types of Medical Office jobs in Normal, IL are:

What job categories do people searching Medical Office Assistant jobs in Normal, IL look for?

The top searched job categories for Medical Office Assistant jobs in Normal, IL are:

What cities near Normal, IL are hiring for Medical Office Assistant jobs?

Cities near Normal, IL with the most Medical Office Assistant job openings:

Medical Office Assistant jobs near you
Infographic showing various Medical Office Assistant job openings in Normal, IL as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $39,383 per year, or $18.9 per hour.

Medical Office Assistant - Records

Chestnut Health Systems

Bloomington, IL

$18 - $20.50/hr

Full-time

Re-posted 14 days ago

Chestnut Health Systems rating

6.8

Company rating: 6.8 out of 10

Based on 5 frontline employees who took The Breakroom Quiz

Job description

Overview

Use your skills and certification to help our medical team care for patients and clients. Help our providers deliver high quality care by ensuring accuracy and thoroughness related to medical documentation and records handling. This full-time position is based in Bloomington, IL.

Responsibilities

Review electronic clinical documentation for accuracy and completion using attention to detail skills. Manage paper documents to be scanned and added to electronic medical record (EMR). Distribute incoming faxes. Use time management and prioritization skills to maintain several filing systems and reporting deadlines. Process requests for health records in an accurate and timely manner. Update patient medical orders and medical test results. Review active charts for compliance with agency policies and procedures. Obtain required signatures from patients. Support front office staff as needed.

Qualifications

High school diploma or equivalent. Successful completion of MA or CNA training program plus certification as a CMA, CMOA, or CNA. Intermediate computer skills including MS Office, Adobe Acrobat, and an electronic medical record. Strong keyboarding skills. Extensive knowledge of common medical and medical office procedures and use of office equipment. Excellent organizational skills. Effective communication skills. Ability to establish and maintain effective working relationships with patients, referral sources, staff, vendors, and the public. Attention to detail. Discretion in handling confidential information. Ability to work independently and to manage multiple tasks.

Are you intrigued by this job but don't meet every single requirement? Chestnut is committed to building a diverse and inclusive workplace. If you're excited about any of our posted positions but your experience doesn't line up perfectly, please apply anyway! We'd love to explore the possibilities with you.

 

Chestnut Health Systems is a leader in the effort to achieve health equity, providing high-quality health and human services in underserved communities. We deliver trauma-informed, fully integrated care by combining behavioral health with community-based primary health care. Chestnut's research division is nationally recognized for its contribution to evidence-based practices. Our empathic and innovative employees live our mission of making a difference.

 

Chestnut offers a new salary structure and robust benefits!

 

EOE - Minorities/Females/Veterans/Disabled. Chestnut welcomes applications from qualified individuals with recovery experience.

The anticipated starting pay for new hires for this position is between $18.00 - $20.50 an hour. There are several factors taken into consideration in determining base pay, including but not limited to: job-related qualifications, skills, education, experience, local market conditions, and internal equity.

Check out our benefits here! 

Employment Type: FULL_TIME

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