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Medical Office Assistant Jobs in Normal, IL (NOW HIRING)

Memorial Health

Medical Assistant

De Witt, IL · On-site

$30.12/hr

Overview A Certified Medical Assistant performs a wide variety of activities which may include both direct patient care activities for the clinic's patients of all ages, as well as business office ...

Memorial Health

Medical Assistant

Lincoln, IL · On-site

$30.12/hr

Overview A Certified Medical Assistant performs a wide variety of activities which may include both direct patient care activities for the clinic's patients of all ages, as well as business office ...

Memorial Health

Medical Assistant

Wapella, IL · On-site

$30.12/hr

Overview A Certified Medical Assistant performs a wide variety of activities which may include both direct patient care activities for the clinic's patients of all ages, as well as business office ...

Memorial Health

Medical Assistant

Le Roy, IL · On-site

$30.12/hr

Overview A Certified Medical Assistant performs a wide variety of activities which may include both direct patient care activities for the clinic's patients of all ages, as well as business office ...

Memorial Health

Medical Assistant

Beason, IL · On-site

$30.12/hr

Overview A Certified Medical Assistant performs a wide variety of activities which may include both direct patient care activities for the clinic's patients of all ages, as well as business office ...

Memorial Health

Medical Assistant

Heyworth, IL · On-site

$30.12/hr

Overview A Certified Medical Assistant performs a wide variety of activities which may include both direct patient care activities for the clinic's patients of all ages, as well as business office ...

Memorial Health

Medical Assistant

Mclean, IL · On-site

$30.12/hr

Overview A Certified Medical Assistant performs a wide variety of activities which may include both direct patient care activities for the clinic's patients of all ages, as well as business office ...

Memorial Health

Medical Assistant

Farmer City, IL · On-site

$30.12/hr

Overview A Certified Medical Assistant performs a wide variety of activities which may include both direct patient care activities for the clinic's patients of all ages, as well as business office ...

Memorial Health

Medical Assistant

Hartsburg, IL · On-site

$30.12/hr

Overview A Certified Medical Assistant performs a wide variety of activities which may include both direct patient care activities for the clinic's patients of all ages, as well as business office ...

Memorial Health

Certified Medical Assistant

De Witt, IL · On-site

$30.12/hr

Overview A Certified Medical Assistant performs a wide variety of activities which may include both direct patient care activities for the clinic's patients of all ages, as well as business office ...

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Showing results 21-40

All JobsMedical Office JobsMedical Office Assistant JobsMedical Office Assistant Jobs in Normal, IL

Medical Office Assistant information

See Normal, IL salary details

$25.4K

$39.4K

$51.3K

How much do medical office assistant jobs pay per year?

As of Aug 17, 2026, the average yearly pay for medical office assistant in Normal, IL is $39,383.00, according to ZipRecruiter salary data. Most workers in this role earn between $35,200.00 and $43,000.00 per year, depending on experience, location, and employer.

What is a medical office assistant?

Medical Office Assistants are healthcare professionals who perform administrative and clerical tasks in medical settings such as clinics, hospitals, and doctors' offices. Their duties typically include scheduling appointments, managing patient records, billing and insurance processing, and providing customer service to patients. They play a crucial role in ensuring the smooth operation of a medical office by supporting both healthcare providers and patients. Strong organizational skills, attention to detail, and the ability to handle confidential information are important qualities for this role.

What does a medical office assistant do?

As a medical office assistant, you are responsible for all the administrative tasks that are needed to run a medical practice. You answer phones and schedule appointments, update patient records, file test results, provide records to patients, and file billing and insurance claims. You also complete general office duties, like making copies, organizing files, returning phone calls and emails, and maintaining the stock of office supplies.

What are the key skills and qualifications needed to thrive as a medical office assistant, and why are they important?

To thrive as a Medical Office Assistant, you generally need knowledge of medical terminology, administrative procedures, and a certificate or diploma in medical office administration. Familiarity with electronic health record (EHR) systems, billing software, and scheduling tools is typically required. Strong organizational skills, attention to detail, and excellent interpersonal communication help you manage patient interactions and office workflow efficiently. These skills and qualities are crucial for ensuring smooth healthcare operations, accurate record-keeping, and positive patient experiences.

What are some common challenges medical office assistants face when managing patient appointments and records?

Medical Office Assistants often encounter challenges such as balancing a high volume of patient appointments, ensuring accurate data entry in medical records, and coordinating schedules among multiple healthcare providers. They must remain detail-oriented and organized to prevent scheduling conflicts and maintain patient confidentiality. Effective communication with both patients and medical staff is crucial for resolving issues promptly and ensuring a smooth workflow in the office.

What is the difference between Medical Office Assistant vs Medical Receptionist?

AspectMedical Office AssistantMedical Receptionist
CredentialsCertifications often required or preferredTypically no formal certification required
ResponsibilitiesAdministrative tasks, patient intake, basic clinical supportFront desk duties, appointment scheduling, patient greeting
Work EnvironmentClinics, medical offices, healthcare facilitiesReception areas, clinics, hospitals
Employer & Industry UsageHealthcare providers, clinics, hospitalsMedical offices, clinics, hospitals

While both roles involve front-line patient interaction, Medical Office Assistants have broader responsibilities including administrative and basic clinical support, often requiring certifications. Medical Receptionists primarily handle front desk duties like scheduling and greeting patients. Both roles are essential in healthcare settings but differ in scope and qualifications.

Is it worth becoming a medical office assistant?

A medical office assistant is a valuable role that involves administrative tasks, patient communication, and basic clinical support in healthcare settings. The position often requires certification or training, offers steady employment, and provides opportunities for career advancement in healthcare administration.

Which medical office assistant job pays the most?

Senior medical office assistants, especially those with specialized skills or certifications, tend to earn the highest salaries in the field. Factors such as experience, location, and working in specialized healthcare settings can also influence pay rates.
More about Medical Office Assistant jobs

What are the most commonly searched types of Medical Office jobs in Normal, IL?

The most popular types of Medical Office jobs in Normal, IL are:

What job categories do people searching Medical Office Assistant jobs in Normal, IL look for?

The top searched job categories for Medical Office Assistant jobs in Normal, IL are:

What cities near Normal, IL are hiring for Medical Office Assistant jobs?

Cities near Normal, IL with the most Medical Office Assistant job openings:

Medical Office Assistant jobs near you
Infographic showing various Medical Office Assistant job openings in Normal, IL as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $39,383 per year, or $18.9 per hour.

Medical Assistant

Memorial Health

De Witt, IL • On-site

$30.12/hr

Full-time

This job post has expired today. Applications are no longer accepted.

Memorial Health rating

7.0

Company rating: 7.0 out of 10

Based on 176 frontline employees who took The Breakroom Quiz

414th of 887 rated healthcare providers

Job description

Min
USD $18.83/Hr.
Max
USD $30.12/Hr.
Overview
A Certified Medical Assistant performs a wide variety of activities which may include both direct patient care activities for the clinic's patients of all ages, as well as business office functions, depending on the size of the assigned clinic. All patient care is provided under the direct supervision of the physician and/or mid-level provider.
To review Memorial's Benefits click here: Benefits - Memorial HR
Qualifications
Licensure/Certification/Registry:
  • Valid certification as a certified medical assistant (CMA) is required through one of the following:
    • Certified Medical Assistant (CMA) through American Association of Medical Assistants (AAMA) or
      • Assessment-Based Recognition in Order Entry (ABR-OE) through the AAMA
    • Registered Medical Assistant (RMA) through American Medical Technologists (AMT) or
    • Certified Clinical Medical Assistant (CCMA) through National HealthCareer Association (NHA) or
    • Medical Assistant (NCMA) through National Center for Competency Testing (NCCT) or
    • ARMA with proof of graduation through accredited program
    • Nationally Registered CMA (NRCMA) or Nationally Registered Certified Advanced MA through National Association for Health Professionals (NAHP)
  • Maintains certification as required through AAMA, AMT, NHA, ARMA, NCCT or NAHP guidelines.
  • Valid CPR certification required.

Experience:
  • Prior computer experience required.
  • Previous clinic experience preferred.

Other Knowledge/Skills/Abilities:
  • Candidates must successfully pass the following assessments during the interview process in order to be further considered for this position: Listening Skills, Data Entry, and Medical Spelling.

Responsibilities
  1. Assists healthcare providers with the patient care process in person, and over the telephone. Practices within scope and current standards of care. Responsible for customer satisfaction.

  1. Provides direct patient care that may include working with patients of all ages, in person and over the phone, completing tasks involving the use of assessment, planning, intervention and evaluation skills, and administration of prescribed medications and treatments. All patient care is provided under the direct supervision of the physician and/or mid-level provider.

  1. Documents according to scope and current standard of care.

  1. Accountable for achieving quality standards. Assists in various aspects of patient flow process including, but not limited to performing front office reception and billing office duties, securing/stocking necessary supplies, preparing exam room and patient for examination, assisting the provider with the exam or procedure, and cleaning/disinfecting exam/treatment area after use, performing various laboratory duties.

  1. Responsible for several tasks related to the paper flow through office. This aspect may include, but is not limited to, working with incoming mail and faxed correspondence, assisting in scanning correspondence and paper medical records and conducting quality assurance.

  1. Assists with various aspects of diagnostic testing including obtaining and/or preparing specimens, labeling/recording, and communicating results. Performs miscellaneous CLIA-waived testing. May perform EKG's/rhythm strips, spirometry, pulse oximetry, nebulizers, as well as other testing outlined by the provider.

  1. Complies with all clinic policies and procedures including, but not limited to blood borne pathogens, chemical safety, laboratory, administrative, and corporate compliance. Applies the Minimum Necessary Standard when accessing protected health information.

  1. Assists in the clinic financial performance in ways which may include, depending on setting: careful use of resources including supplies, equipment, and time; assisting in the collection of upfront copays; ensuring that patients present for check-out; noting when contact or insurance information does not appear current or correct; following policy related to bad debt situations. Obtains appropriate insurance referrals and pre-certifications.

  1. Demonstrates support for and participates in accomplishing team goals and objectives.

  1. Performs other related work as required or requested.

*For questions, please email Rapps.Nick@mhsil.com*

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