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Care Now Receptionist Jobs in Springfield, IL (NOW HIRING)

Vision Care Associates

Optical Receptionist

Springfield, IL · On-site

$15.50 - $20.50/hr

Apply Now Why You'll Love This Job The key functional responsibility of the Optical Receptionist is to manage the first impression of the practice for all patients and guests. The Optical ...

Well Now Urgent Care

Receptionist

Lincoln, IL · On-site

$18/hr

WellNow Urgent Care takes pride in creating an environment filled with meaningful work and opportunities by investing in our colleagues. We offer competitive salaries and a comprehensive benefits ...

All JobsCare Now Receptionist JobsCare Now Receptionist Jobs in Springfield, IL

Care Now Receptionist information

See Springfield, IL salary details

$9

$17

$24

How much do care now receptionist jobs pay per hour?

As of Aug 13, 2026, the average hourly pay for care now receptionist in Springfield, IL is $17.66, according to ZipRecruiter salary data. Most workers in this role earn between $15.00 and $19.76 per hour, depending on experience, location, and employer.

What is the difference between Care Now Receptionist vs Medical Office Receptionist?

AspectCare Now ReceptionistMedical Office Receptionist
CredentialsHigh school diploma or equivalent; some certifications preferredHigh school diploma or equivalent; certifications like CPC or medical office certifications beneficial
Work EnvironmentUrgent care clinics, walk-in centersDoctor's offices, clinics, outpatient facilities
Job DutiesCheck-in patients, schedule appointments, handle billing inquiriesCheck-in patients, schedule, verify insurance, manage patient records

Both roles involve front-desk responsibilities in healthcare settings, requiring strong communication and organizational skills. While Care Now Receptionists focus on urgent care centers, Medical Office Receptionists work in various outpatient clinics. The core duties and credentials overlap significantly, making them comparable roles within the healthcare administrative field.

What are the key skills and qualifications needed to thrive as a Care Now Receptionist?

To thrive as a Care Now Receptionist, you need excellent organizational skills, attention to detail, and experience in customer service, often supported by a high school diploma or equivalent. Familiarity with electronic medical record (EMR) systems, multi-line phone systems, and scheduling software is typically required. Strong interpersonal skills, professionalism, and the ability to remain calm under pressure help create a positive experience for patients and staff. These abilities are crucial for maintaining efficient clinic operations, ensuring accurate patient information, and delivering high-quality service in a fast-paced healthcare environment.

What are some common challenges a Care Now Receptionist faces in a fast-paced urgent care environment?

As a Care Now Receptionist, you may often handle high patient volumes, which requires excellent organizational and multitasking skills. Managing patient check-ins, verifying insurance, and answering calls simultaneously can be demanding, especially during peak hours. Strong communication skills are essential for calmly addressing patient questions and concerns, while efficiently collaborating with medical staff. The ability to remain composed under pressure and prioritize tasks is key to ensuring smooth front desk operations.

What does a Care Now Receptionist do?

A Care Now Receptionist is responsible for greeting patients, managing check-ins and check-outs, answering phones, scheduling appointments, and handling basic administrative tasks in a Care Now urgent care clinic. They serve as the first point of contact for patients and help ensure the front desk runs smoothly. Additionally, they may verify insurance information, collect co-pays, and assist with patient paperwork. Good communication, organizational skills, and a friendly demeanor are important for success in this role.
What are popular job titles related to Care Now Receptionist jobs in Springfield, IL? For Care Now Receptionist jobs in Springfield, IL, the most frequently searched job titles are:
What job categories do people searching Care Now Receptionist jobs in Springfield, IL look for? The top searched job categories for Care Now Receptionist jobs in Springfield, IL are:
What cities near Springfield, IL are hiring for Care Now Receptionist jobs? Cities near Springfield, IL with the most Care Now Receptionist job openings:
Care Now Receptionist jobs near you

Optical Receptionist

Vision Care Associates

Springfield, IL • On-site

$15.50 - $20.50/hr

Other

Posted 10 days ago

Job description

Apply Now
Why You'll Love This Job
The key functional responsibility of the Optical Receptionist is to manage the first impression of the practice for all patients and guests. The Optical Receptionist is the usually the first interaction a patient or guest has with the practice, displaying the brand value and reputation is of highest importance.
The Optical Receptionist is responsible for welcoming all new and existing patients and guests to the optical showroom. This may occur via front desk reception, telephone, email, etc.
The Optical Receptionist will check-in and check-out patients.
Responsibilities
Job Responsibilities:

  • Greet patients in a friendly fashion in person or by phone conversation
  • Direct patients to sign in at the reception counter
  • Coordinate phone inquiries and direct accordingly
  • Gather patient information that is not currently in the EHR (i.e. insurance cards)
  • Communicate with Patient to update about pending orders and/or direct to optician
  • Receive the doctor "handoff" and gather information needed to relay to the optician
  • File VSP patient's daily insurance orders on Eye-finity
  • Record all patient jobs going out to the labs to ensure tracking back up, in the event any materials get lost in process
  • Coordinate outgoing shipments via courier and FedEx, UPS....
  • Breakdown charts daily and distributes forms to appropriate departments
  • Enter all medical service charges in patient's ledger with accurate date and insurance ER coding
  • Accept all types of payments including cash, check, and credit cards
  • Be observant at all times to offer assist as needed and to prevent potential shoplifting
  • Perform other duties as required

Skills & Qualifications
Competencies:
Frequent Interaction with Others
Must demonstrate the ability to manage multiple interruptions on a continual basis, always maintaining friendly interactions with team members, patients and guests of the practice.
Customer Orientation
The Optical Receptionist should be patient focused and displays a desire work within the practice's brand values to deliver exceptional customer service.
Team Player
Exhibits the ability to work well within the team environment, supporting all members of the team in delivering on the patient experience.
Brand Championship
As the first point of contact, the Optical Receptionist must consistently display behaviors that champion the brand value proposition of the practice.
Detail Orientation
Must have the ability to maintain a high level of detail orientation despite frequent interruptions. Accuracy and diligence with regard to patient records, scheduling and file maintenance is required.
Pace of the Environment
Must be able to work at a fast pace.Effectively handling multiple tasks at one time, focusing on patient flow and experience.
Supervision
Under supervision of the Optical Manager. Must be able to complete duties without close supervision.
Confidentiality
Will be exposed to confidential information disclosure of which would be contrary to the best interest of the organization and professional ethics.
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Type: Full Time (Hourly)

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