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Volunteer Medical Receptionist Jobs in Springfield, IL

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Volunteer Medical Receptionist information

See Springfield, IL salary details

$11

$17

$22

How much do volunteer medical receptionist jobs pay per hour?

As of Aug 23, 2026, the average hourly pay for volunteer medical receptionist in Springfield, IL is $17.55, according to ZipRecruiter salary data. Most workers in this role earn between $15.72 and $19.04 per hour, depending on experience, location, and employer.

What is a volunteer medical receptionist?

Volunteer Medical Receptionists are individuals who offer their time and skills without pay to assist medical facilities, such as clinics or hospitals, with front desk and administrative tasks. Their responsibilities typically include greeting and checking in patients, answering phones, scheduling appointments, and managing patient records. By supporting staff and ensuring smooth operations, they help improve patient experience and allow healthcare professionals to focus more on clinical care. Volunteer Medical Receptionists are vital in community health settings, especially those that serve underserved populations.

What skills and qualifications are needed to be a volunteer medical receptionist?

To thrive as a Volunteer Medical Receptionist, you need strong organizational skills, attention to detail, and basic knowledge of medical terminology, often supported by a high school diploma or equivalent. Familiarity with electronic medical record (EMR) systems, appointment scheduling software, and office equipment is typically required. Excellent interpersonal skills, professionalism, and the ability to remain calm under pressure help you engage effectively with patients and staff. These skills are crucial for ensuring smooth office operations, maintaining patient confidentiality, and providing a welcoming environment in healthcare settings.

What challenges do volunteer medical receptionists face and how can they address them?

Volunteer Medical Receptionists often encounter challenges such as managing a high volume of patients during busy periods, navigating sensitive patient information, and adapting quickly to different clinic workflows. Effective communication and organizational skills are essential to handle these situations smoothly. Volunteers can overcome these challenges by familiarizing themselves with the clinic’s procedures, seeking guidance from experienced staff, and maintaining a compassionate, patient-centered approach. Regular feedback and ongoing training can also help volunteers grow in the role and provide better support to both patients and medical teams.

What is the difference between Volunteer Medical Receptionist vs Medical Receptionist?

AspectVolunteer Medical ReceptionistMedical Receptionist
CredentialsTypically no formal credentials required; some healthcare knowledge helpfulHigh school diploma or equivalent; certification preferred
Work EnvironmentNon-profit clinics, community health events, free clinicsHospitals, private practices, clinics
Employer & IndustryNon-profit healthcare organizationsHealthcare facilities, private practices
Search & Comparison IntentVolunteering, entry-level, healthcare supportPaid employment, administrative healthcare role

The main difference is that Volunteer Medical Receptionists typically work without pay in community or non-profit healthcare settings and may not require formal credentials. Medical Receptionists are paid professionals working in various healthcare facilities, often with certifications or experience. Both roles involve front-desk duties, but the Volunteer role emphasizes community service, while the Medical Receptionist role is a paid administrative position.

How to be a volunteer medical receptionist with no experience?

A volunteer medical receptionist role typically requires basic administrative skills, such as data entry, communication, and organization. No formal experience is usually necessary, but familiarity with office software and a professional attitude are helpful; training is often provided on-site.

What are the most commonly searched types of Medical Receptionist jobs in Springfield, IL?

The most popular types of Medical Receptionist jobs in Springfield, IL are:

What are popular job titles related to Volunteer Medical Receptionist jobs in Springfield, IL?

For Volunteer Medical Receptionist jobs in Springfield, IL, the most frequently searched job titles are:

What job categories do people searching Volunteer Medical Receptionist jobs in Springfield, IL look for?

The top searched job categories for Volunteer Medical Receptionist jobs in Springfield, IL are:

What cities near Springfield, IL are hiring for Volunteer Medical Receptionist jobs?

Cities near Springfield, IL with the most Volunteer Medical Receptionist job openings:

Volunteer Medical Receptionist jobs near you
Infographic showing various Volunteer Medical Receptionist job openings in Springfield, IL as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 16% Part Time, and 5% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $36,505 per year, or $17.6 per hour.

Medical Office Reception or Call Center (4960/4961)

Southern Illinois University School of Medicine

Springfield, IL • On-site

$15 - $18.15/hr

Full-time

Medical, Dental, Life, Retirement, PTO

Re-posted 22 days ago

Job description

Salary: $15.00 - $18.15 Hourly
Location : Springfield, IL
Job Type: Civil Service
Job Number: Group Interview 100
Department: Multiple Specialties Available
Division: N/A
Opening Date: 08/07/2026
FLSA: Non-Exempt
Bargaining Unit: AFSCME Local 370
Shift: Days
ExemptorNon_Exempt: Non-Exempt
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Description
Individuals in this position are typically experienced receptionists working within Patient Access departments, where they support outpatient clinics or call centers by performing a variety of essential clerical and administrative duties.
Current Vacancies:
  • Family and Community Medicine Clinic
  • Internal Medicine Clinic
  • Internal Medicine/FQHC
  • Neurology Clinic
  • Pediatrics Clinic
  • Psychiatry Clinic
  • Surgery Clinic
  • HealthCare Core

Employment eligibility will be verified in accordance with applicable state and federal laws
Examples of Duties
Employees typically:
  1. perform reception/call center duties, including scheduling of patient appointments
  2. interview patients to obtain demographic information and orient them to the services, policies, and/or procedures of the facility
  3. review, look-up, update, and maintain medical records as required
  4. perform billing and cashiering duties
  5. operate data entry equipment and other auxiliary equipment
  6. establish and maintain effective public relations with patients and their families in regards to nonmedical services provided by the clinic.

Qualifications
Minimum Qualifications
1) High school graduate or equivalent
Preferred Qualifications
1)High school graduate or equivalent;AND
2) Any one, or any combination, that totals 1 year from the following:
a. work experience comparable to that performed at the Medical Office Assistant level or in other positions of comparable responsibility.
b. work experience in a health care facility such as a doctor's, dentist's or hospital's office; which involved record keeping; working with the public, direct patient contact, answering telephones and working with medical terminology; or
c. graduate of an accredited medical secretarial or paramedical program (such as nursing assistant, medical assistant or medical secretary)
Supplemental Information
If you require assistance, please contact the Office of Human Resources at or call 217-545-0223 Monday through Friday, 8:00am-4:30pm.
The mission of Southern Illinois University School of Medicine is to optimize the health of the people of central and southern Illinois through education, patient care, research and service to the community.
The SIU School of Medicine Annual Security Report is available online at This report contains policy statements and crime statistics for Southern Illinois University School of Medicine in Springfield, IL. This report is published in compliance with Federal Law titled the
"Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act."
Southern Illinois University School of Medicine is an Affirmative Action/Equal Opportunity employer who provides equal employment and educational opportunities for all qualified persons without regard to race, color, religion, sex, national origin, age, disability, sexual orientation, protected veteran status or marital status in accordance with local, state and federal law.
Pre-employment background screenings required.
Paid time off: Includes 12 paid holidays per year. Accrual rates vary based on employment type and years of service
Paid sick time: Use for personal illness, doctor visits, or if your immediate family members fall ill
Health, Dental, and Life insurance
Optional life insurance: Your spouse and dependents can enroll in State term life and university-sponsored term life insurance.
Prescription: Plan participants enrolled in any state health plan have prescription drug benefits included in the coverage.
Long-term Disability Insurance
Flexible spending accounts: Optional, IRS tax-favored program that enables you to stretch medical expenses and dependent care dollars
Voluntary retirement accounts: Optional plans include the State of Illinois Deferred Compensation Plan (457) and Tax Deferred Annuity (403b).
Tuition Waiver/Tuition Reimbursement: Continue your graduate or undergraduate education with the help of tuition waivers or tuition reimbursement
Leaves of absence: Includes FMLA and Extended Sick Leave Benefits for qualified employees
Employee Assistance Program: Access free and confidential support, including counseling services, and information during difficult times
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