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Hospitals Receptionist Jobs in Springfield, IL (NOW HIRING)

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Hospitals Receptionist information

See Springfield, IL salary details

$11

$18

$25

How much do hospitals receptionist jobs pay per hour?

As of Aug 23, 2026, the average hourly pay for hospitals receptionist in Springfield, IL is $18.57, according to ZipRecruiter salary data. Most workers in this role earn between $15.72 and $20.72 per hour, depending on experience, location, and employer.

What is the difference between Hospitals Receptionist vs Medical Secretary?

AspectHospitals ReceptionistMedical Secretary
CredentialsHigh school diploma or equivalentHigh school diploma; some roles may require additional certification
Work EnvironmentFront desk of hospitals, patient check-in areasDoctor's offices, clinics, hospital departments
Employer & IndustryHospitals, healthcare facilitiesMedical practices, clinics, hospitals
Primary DutiesPatient check-in, scheduling, answering phonesScheduling, correspondence, medical record management

Hospitals Receptionists primarily handle patient check-in and front desk duties in hospital settings, while Medical Secretaries focus on administrative support within medical offices. Both roles require strong communication skills and familiarity with healthcare environments, but their specific responsibilities and work settings differ.

How do I become a hospitals receptionist?

To become a hospital receptionist, candidates typically need a high school diploma or equivalent and strong communication and organizational skills. Prior experience with office software and customer service can be beneficial, and some hospitals may require background checks or health-related certifications such as CPR. On-the-job training is often provided, and familiarity with medical terminology can be an advantage.

Is being a hospitals receptionist hard?

Being a hospital receptionist can be challenging due to the fast-paced environment, high volume of patient interactions, and the need for strong communication and organizational skills. The role often requires multitasking, handling sensitive information, and working under pressure, but it also offers a structured schedule and opportunities to develop administrative skills.

What does a hospitals receptionist do at the hospital?

A hospital receptionist is responsible for greeting patients and visitors, answering phone calls, scheduling appointments, and managing patient records. They often use computer systems and require good communication skills to coordinate with medical staff and ensure smooth front-desk operations.

What are popular job titles related to Hospitals Receptionist jobs in Springfield, IL?

For Hospitals Receptionist jobs in Springfield, IL, the most frequently searched job titles are:

What job categories do people searching Hospitals Receptionist jobs in Springfield, IL look for?

The top searched job categories for Hospitals Receptionist jobs in Springfield, IL are:

What cities near Springfield, IL are hiring for Hospitals Receptionist jobs?

Cities near Springfield, IL with the most Hospitals Receptionist job openings:

Hospitals Receptionist jobs near you
Infographic showing various Hospitals Receptionist job openings in Springfield, IL as of August 2026, with employment types broken down into 3% As Needed, 72% Full Time, 12% Part Time, and 13% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $38,619 per year, or $18.6 per hour.

Medical Office Reception or Call Center (4960/4961)

Southern Illinois University School of Medicine

Springfield, IL • On-site

$15 - $18.15/hr

Full-time

Medical, Dental, Life, Retirement, PTO

Re-posted 21 days ago

Job description

Salary: $15.00 - $18.15 Hourly
Location : Springfield, IL
Job Type: Civil Service
Job Number: Group Interview 100
Department: Multiple Specialties Available
Division: N/A
Opening Date: 08/07/2026
FLSA: Non-Exempt
Bargaining Unit: AFSCME Local 370
Shift: Days
ExemptorNon_Exempt: Non-Exempt
We recommend using the following browsers to complete the application:
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Description
Individuals in this position are typically experienced receptionists working within Patient Access departments, where they support outpatient clinics or call centers by performing a variety of essential clerical and administrative duties.
Current Vacancies:
  • Family and Community Medicine Clinic
  • Internal Medicine Clinic
  • Internal Medicine/FQHC
  • Neurology Clinic
  • Pediatrics Clinic
  • Psychiatry Clinic
  • Surgery Clinic
  • HealthCare Core

Employment eligibility will be verified in accordance with applicable state and federal laws
Examples of Duties
Employees typically:
  1. perform reception/call center duties, including scheduling of patient appointments
  2. interview patients to obtain demographic information and orient them to the services, policies, and/or procedures of the facility
  3. review, look-up, update, and maintain medical records as required
  4. perform billing and cashiering duties
  5. operate data entry equipment and other auxiliary equipment
  6. establish and maintain effective public relations with patients and their families in regards to nonmedical services provided by the clinic.

Qualifications
Minimum Qualifications
1) High school graduate or equivalent
Preferred Qualifications
1)High school graduate or equivalent;AND
2) Any one, or any combination, that totals 1 year from the following:
a. work experience comparable to that performed at the Medical Office Assistant level or in other positions of comparable responsibility.
b. work experience in a health care facility such as a doctor's, dentist's or hospital's office; which involved record keeping; working with the public, direct patient contact, answering telephones and working with medical terminology; or
c. graduate of an accredited medical secretarial or paramedical program (such as nursing assistant, medical assistant or medical secretary)
Supplemental Information
If you require assistance, please contact the Office of Human Resources at or call 217-545-0223 Monday through Friday, 8:00am-4:30pm.
The mission of Southern Illinois University School of Medicine is to optimize the health of the people of central and southern Illinois through education, patient care, research and service to the community.
The SIU School of Medicine Annual Security Report is available online at This report contains policy statements and crime statistics for Southern Illinois University School of Medicine in Springfield, IL. This report is published in compliance with Federal Law titled the
"Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act."
Southern Illinois University School of Medicine is an Affirmative Action/Equal Opportunity employer who provides equal employment and educational opportunities for all qualified persons without regard to race, color, religion, sex, national origin, age, disability, sexual orientation, protected veteran status or marital status in accordance with local, state and federal law.
Pre-employment background screenings required.
Paid time off: Includes 12 paid holidays per year. Accrual rates vary based on employment type and years of service
Paid sick time: Use for personal illness, doctor visits, or if your immediate family members fall ill
Health, Dental, and Life insurance
Optional life insurance: Your spouse and dependents can enroll in State term life and university-sponsored term life insurance.
Prescription: Plan participants enrolled in any state health plan have prescription drug benefits included in the coverage.
Long-term Disability Insurance
Flexible spending accounts: Optional, IRS tax-favored program that enables you to stretch medical expenses and dependent care dollars
Voluntary retirement accounts: Optional plans include the State of Illinois Deferred Compensation Plan (457) and Tax Deferred Annuity (403b).
Tuition Waiver/Tuition Reimbursement: Continue your graduate or undergraduate education with the help of tuition waivers or tuition reimbursement
Leaves of absence: Includes FMLA and Extended Sick Leave Benefits for qualified employees
Employee Assistance Program: Access free and confidential support, including counseling services, and information during difficult times
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