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Medical Receptionist Receptionist Jobs in Springfield, IL

WellNow Urgent Care

Receptionist

Lincoln, IL · On-site

$18/hr

Medical benefits, including vision coverage, FSA/HSA options, and prescription drug coverage * 401(k) plan with a company match for your future financial security * Free urgent care visits for you ...

WellNow Urgent Care

Receptionist

Lincoln, IL · On-site

$18/hr

Medical benefits, including vision coverage, FSA/HSA options, and prescription drug coverage * 401(k) plan with a company match for your future financial security * Free urgent care visits for you ...

Centurion

Office Coordinator (80596)

Lincoln, IL · On-site

$30/hr

... medical unit through compiling, drafting, preparing, researching, organizing, tracking and ... Supervises clerical staff; provides general secretarial and receptionist services as assigned.

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All JobsMedical Receptionist Receptionist JobsMedical Receptionist Receptionist Jobs in Springfield, IL

Medical Receptionist Receptionist information

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How much do medical receptionist receptionist jobs pay per hour?

As of Jul 27, 2026, the average hourly pay for medical receptionist receptionist in Springfield, IL is $17.55, according to ZipRecruiter salary data. Most workers in this role earn between $15.72 and $19.04 per hour, depending on experience, location, and employer.

What are some common challenges faced by Medical Receptionists when managing patient schedules and how can they be addressed?

Medical Receptionists often deal with high call volumes and frequent appointment changes, which can make schedule management challenging. Overlapping appointments, last-minute cancellations, and patient no-shows can disrupt the workflow. To address these challenges, it's important to use effective scheduling software, maintain clear communication with patients and healthcare providers, and stay organized. Proactively confirming appointments and being adaptable to sudden changes can also help ensure the front desk runs smoothly.

How much does a medical receptionist make?

The average salary for a medical receptionist is around $35,000 to $40,000 per year, depending on experience, location, and the healthcare setting. Salaries can vary based on certifications, skills, and whether the role is full-time or part-time.

What is the highest pay as a medical receptionist?

The highest pay for a medical receptionist can reach around $45,000 to $50,000 annually, typically in specialized or high-demand healthcare settings. Factors such as experience, certifications, location, and the complexity of the medical practice influence salary levels.

What are medical receptionists?

Medical receptionists are administrative professionals who serve as the first point of contact for patients at healthcare facilities. They manage front desk operations, including greeting patients, scheduling appointments, handling phone calls, and maintaining patient records. Medical receptionists also verify insurance information and assist with basic billing tasks. Their organizational and communication skills help ensure the smooth operation of clinics, hospitals, and doctor's offices.

What are the key skills and qualifications needed to thrive as a Medical Receptionist, and why are they important?

To thrive as a Medical Receptionist, you need strong organizational skills, attention to detail, and familiarity with basic medical terminology, often supported by a high school diploma or equivalent. Proficiency in using electronic health records (EHR) systems, appointment scheduling software, and multi-line phone systems is typically required. Exceptional communication, empathy, and professionalism help build rapport with patients and facilitate smooth office operations. These skills ensure efficient patient flow, accurate record-keeping, and a positive experience for both patients and healthcare staff.

How much do receptionists make?

Medical receptionists in North Carolina typically earn an average hourly wage of around $14 to $16, which translates to approximately $29,000 to $33,000 annually for full-time work. Salaries can vary based on experience, location, and the healthcare facility's size and type.

How do I become a medical receptionist?

To become a medical receptionist, you typically need a high school diploma or equivalent and strong communication and organizational skills. Some employers prefer candidates with experience in healthcare settings or familiarity with medical office software; certification is not usually required but can enhance job prospects.

What is the difference between Medical Receptionist Receptionist vs Medical Secretary?

AspectMedical Receptionist ReceptionistMedical Secretary
CredentialsHigh school diploma, certification often preferredHigh school diploma, certification may be required
Work EnvironmentFront desk in clinics, hospitals, healthcare officesAdministrative offices within healthcare facilities
Employer & IndustryMedical practices, clinics, hospitalsHospitals, clinics, healthcare organizations
Primary ResponsibilitiesScheduling, patient check-in, answering callsManaging correspondence, medical records, appointment scheduling

While both roles support healthcare operations, Medical Receptionists focus on patient intake and front desk duties, whereas Medical Secretaries handle administrative tasks like record management and correspondence. Understanding these differences helps in choosing the right career path or job search focus.

What are popular job titles related to Medical Receptionist Receptionist jobs in Springfield, IL? For Medical Receptionist Receptionist jobs in Springfield, IL, the most frequently searched job titles are:
What job categories do people searching Medical Receptionist Receptionist jobs in Springfield, IL look for? The top searched job categories for Medical Receptionist Receptionist jobs in Springfield, IL are:
What cities near Springfield, IL are hiring for Medical Receptionist Receptionist jobs? Cities near Springfield, IL with the most Medical Receptionist Receptionist job openings:
Medical Receptionist Receptionist jobs near you
Infographic showing various Medical Receptionist Receptionist job openings in Springfield, IL as of July 2026, with employment types broken down into 1% As Needed, 77% Full Time, 16% Part Time, and 6% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $36,505 per year, or $17.6 per hour.
Optical Receptionist

Optical Receptionist

Vision Care Associates (C)

Springfield, IL • On-site

$15.50 - $20.50/hr

Full-time

Posted yesterday

Job description

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Why You'll Love This Job
The key functional responsibility of the Optical Receptionist is to manage the first impression of the practice for all patients and guests. The Optical Receptionist is the usually the first interaction a patient or guest has with the practice, displaying the brand value and reputation is of highest importance.
The Optical Receptionist is responsible for welcoming all new and existing patients and guests to the optical showroom. This may occur via front desk reception, telephone, email, etc.
The Optical Receptionist will check-in and check-out patients.
Responsibilities
Job Responsibilities:
  • Greet patients in a friendly fashion in person or by phone conversation
  • Direct patients to sign in at the reception counter
  • Coordinate phone inquiries and direct accordingly
  • Gather patient information that is not currently in the EHR (i.e. insurance cards)
  • Communicate with Patient to update about pending orders and/or direct to optician
  • Receive the doctor "handoff" and gather information needed to relay to the optician
  • File VSP patient's daily insurance orders on Eye-finity
  • Record all patient jobs going out to the labs to ensure tracking back up, in the event any materials get lost in process
  • Coordinate outgoing shipments via courier and FedEx, UPS....
  • Breakdown charts daily and distributes forms to appropriate departments
  • Enter all medical service charges in patient's ledger with accurate date and insurance ER coding
  • Accept all types of payments including cash, check, and credit cards
  • Be observant at all times to offer assist as needed and to prevent potential shoplifting
  • Perform other duties as required

Skills & Qualifications
Competencies:
Frequent Interaction with OthersMust demonstrate the ability to manage multiple interruptions on a continual basis, always maintaining friendly interactions with team members, patients and guests of the practice.
Customer OrientationThe Optical Receptionist should be patient focused and displays a desire work within the practice's brand values to deliver exceptional customer service.
Team PlayerExhibits the ability to work well within the team environment, supporting all members of the team in delivering on the patient experience.
Brand ChampionshipAs the first point of contact, the Optical Receptionist must consistently display behaviors that champion the brand value proposition of the practice.
Detail OrientationMust have the ability to maintain a high level of detail orientation despite frequent interruptions. Accuracy and diligence with regard to patient records, scheduling and file maintenance is required.
Pace of the EnvironmentMust be able to work at a fast pace.Effectively handling multiple tasks at one time, focusing on patient flow and experience.
Supervision
Under supervision of the Optical Manager. Must be able to complete duties without close supervision.
Confidentiality
Will be exposed to confidential information disclosure of which would be contrary to the best interest of the organization and professional ethics.
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Type: Full Time (Hourly)

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