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Office Receptionist Jobs in Springfield, IL (NOW HIRING)

Scott & Scott Law

Be Seen First

Receptionist in Law Firm

Springfield, IL · On-site

$42K - $45K/yr

  • Medical

  • Retirement

  • PTO

Springfield Law Firm looking for receptionist. Duties include answering the phone, processing mail ... Managing office supplies and inventory. Processing mail and daily deposits. Filing documents at the ...

Vision Care Associates

Optical Receptionist

Springfield, IL · On-site

$15.50 - $20.50/hr

The Optical Receptionist is the usually the first interaction a patient or guest has with the practice, displaying the brand value and reputation is of highest importance. The Optical Receptionist is ...

Heritage Enterprises

Receptionist

Sherman, IL · On-site

$15.50 - $20.50/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Receptionist Position We are seeking a Receptionist to join our team! This position will greet and direct visitors, answer incoming telephone calls, direct callers to the appropriate person, and ...

Vision Care Associates (C)

Optical Receptionist

Springfield, IL · On-site

$15.50 - $20.50/hr

The Optical Receptionist is the usually the first interaction a patient or guest has with the practice, displaying the brand value and reputation is of highest importance. The Optical Receptionist is ...

Dental Dreams

Front Desk Receptionist (Chatham)

Chatham, IL · On-site

$15.25 - $19.50/hr

  • PTO

Front Desk Receptionist Dental Dreams LLC in Chatham, Chicago, IL is now hiring Front Desk ... Maintain a clean and professional office environment * Assist with presenting and/or explaining ...

Centurion

Office Coordinator (80596)

Lincoln, IL · On-site

$30/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

The Office Coordinator , under the direct supervision of Site Manager, assists in the day to day ... Supervises clerical staff; provides general secretarial and receptionist services as assigned.

Catholic Charities

Receptionist

Springfield, IL · On-site

$15.50 - $20.50/hr

: Provides coverage of front office reception area duties. This position is onsite. Hours are ... Previous receptionist, administrative, customer service, or social services experience preferred.

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All JobsOffice Receptionist JobsOffice Receptionist Jobs in Springfield, IL

Office Receptionist information

See Springfield, IL salary details

$10

$16

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How much do office receptionist jobs pay per hour?

As of Aug 18, 2026, the average hourly pay for office receptionist in Springfield, IL is $17.00, according to ZipRecruiter salary data. Most workers in this role earn between $14.52 and $18.61 per hour, depending on experience, location, and employer.

What is an office receptionist?

Office receptionists are administrative professionals who serve as the first point of contact for visitors and callers in an organization. They greet guests, answer and direct phone calls, manage incoming and outgoing mail, and perform various clerical tasks such as scheduling appointments and maintaining records. Office receptionists play a crucial role in creating a welcoming environment and ensuring the smooth flow of communication within the office. Their responsibilities often require strong organizational, communication, and customer service skills.

What does an office receptionist do?

An office receptionist acts as the first point of contact for visitors at a company’s office. As an office receptionist, your primary duties are to greet customers and direct them to where they need to go or contact the appropriate person to receive the customer or visitor. Another aspect of this job is routing phone calls to the intended recipient by using a multi-line phone system. You may also be responsible for handling paperwork like insurance information, identification, or other types of data. The position of office receptionist is often confused for an office assistant, but these jobs have different responsibilities.

What are the key skills and qualifications needed to thrive as an office receptionist, and why are they important?

To thrive as an Office Receptionist, you need strong organizational skills, attention to detail, and proficiency in basic administrative tasks, usually supported by a high school diploma or equivalent. Familiarity with office software (such as Microsoft Office Suite), multi-line phone systems, and scheduling tools is typically required. Excellent interpersonal skills, a welcoming demeanor, and effective communication set standout receptionists apart. These abilities are essential for creating a positive first impression, efficiently managing office flow, and ensuring smooth daily operations.

What are some common challenges office receptionists face and how can they handle them effectively?

Office receptionists often manage multiple tasks simultaneously, such as greeting visitors, answering phones, and handling administrative duties. A common challenge is balancing these responsibilities during busy periods while maintaining professionalism and a positive attitude. To handle this effectively, strong organizational skills, prioritization, and clear communication are essential. Many receptionists also develop strategies like keeping checklists, leveraging scheduling software, and building rapport with team members to ensure smooth operations.

What is the difference between Office Receptionist vs Administrative Assistant?

AspectOffice ReceptionistAdministrative Assistant
Primary RoleGreeting visitors, answering phones, managing front deskSupporting office operations, scheduling, document management
Required SkillsCommunication, customer service, organizationOrganization, multitasking, computer skills
Work EnvironmentFront desk, reception areaOffice, various departments
Common CertificationsNone required, but customer service training helpfulAdministrative or office support certifications beneficial

While both roles support office functions, the Office Receptionist primarily handles front desk duties and guest interactions, whereas the Administrative Assistant provides broader administrative support across departments. The roles often overlap but differ in scope and responsibilities.

How to become an office receptionist?

To become an office receptionist, candidates typically need a high school diploma or equivalent and strong communication and organizational skills. Prior experience with office software like Microsoft Office and customer service is beneficial, and some employers may prefer candidates with basic administrative training or certifications. On-the-job training is common, and the role usually requires a professional appearance and a friendly demeanor.

Which office receptionists job pays the most?

The highest-paying office receptionist roles are often found in large corporations, legal firms, or medical facilities, where specialized skills or certifications can lead to higher salaries. Salaries vary by location, experience, and industry, with some positions offering additional benefits or bonuses. Generally, receptionists with administrative or technical skills tend to earn more than entry-level roles.
More about Office Receptionist jobs

What are the most commonly searched types of Office Receptionist jobs in Springfield, IL?

The most popular types of Office Receptionist jobs in Springfield, IL are:

What are popular job titles related to Office Receptionist jobs in Springfield, IL?

For Office Receptionist jobs in Springfield, IL, the most frequently searched job titles are:

What job categories do people searching Office Receptionist jobs in Springfield, IL look for?

The top searched job categories for Office Receptionist jobs in Springfield, IL are:

What cities near Springfield, IL are hiring for Office Receptionist jobs?

Cities near Springfield, IL with the most Office Receptionist job openings:

Office Receptionist jobs near you
Infographic showing various Office Receptionist job openings in Springfield, IL as of August 2026, with employment types broken down into 100% Full Time. Highlights an 49% In-person, and 51% Remote job distribution, with an average salary of $35,350 per year, or $17 per hour.

Medical Office Associate - Receptionist - Pittsfield (4961)

Southern Illinois University School of Medicine

Springfield, IL • On-site

$17.50 - $19.25/hr

Full-time

Medical, Dental, Life, Retirement, PTO

Re-posted 4 days ago

Job description

Salary: $17.50 - $19.25 Hourly
Location : Pittsfield, IL
Job Type: Civil Service
Job Number: 2402177
Department: Family and Community Medicine/Pittsfield-SMS
Opening Date: 07/15/2026
Closing Date: 8/17/2026 2:00 PM Central
FLSA: Non-Exempt
Bargaining Unit: N/A
Shift: Days
ExemptorNon_Exempt: Non-Exempt
We recommend using the following browsers to complete the application:
Desktop: Google Chrome, Edge with Chromium
Mobile: Google Chrome, Safari
Description
This position: 1) Maintains patient clinical and billing information over the telephone and as patients present to clinic; 2) Ensures patient data is accurate and up to date; 3) Collects patient payments and provides initial assistance with billing and insurance problems; 4) Answers and routes incoming phone calls, answers patient questions, and addresses complaints; and 5) Updating the Dental EHR with most up to date insurance information
*This position is ON SITE only*
Examples of Duties
70% Patient Receiving and Registration
  1. Receives and welcomes patients into the clinic.
  2. Interviews patients to obtain demographic and billing information and enters into the computer
  3. Accesses computer terminal to input, update, retrieve and review patient demographic and billing data for new and established patients
  4. Creates initial medical record for new patients and reviews new patient information.
  5. Obtains patient's signature on authorization forms
  6. Generates daily schedules, prints encounter forms and demographic information
  7. Scans patient insurance cards for indexing into the electronic health records

15% Telephones/Scheduling
  1. Answers incoming patient calls and handles appropriately, always following clinical protocols.
  2. Schedules same day, follow-up and acute appointments
  3. Route calls to dental staff as appropriate

10% Cashiering
  1. Collects payment at time of service, always knowledgeable of managed care co-pays.
  2. Completes and maintains necessary receipt register.
  3. Responsible for depositing bank deposits at local bank per written protocol

5% Other
  1. Handles patient complaints according to established policies.
  2. Provide backup to other clinic business office functions.

Qualifications
Credentials to be Verified by Placement Officer
  1. High school diploma or equivalent.
  2. Any one or any combination totaling one (1) year (12 months), from the categories below:
    1. Work experience comparable to that performed at the Medical Office Assistant level or in other positions of comparable responsibility.
    2. Work experience in a health care facility such as a doctor's, dentist's, or hospital's office; which involved record keeping, working with the public, direct patient contact, answering telephones, and working with medical terminology.
    3. Graduation from an accredited medical secretarial or paramedical program, such as nursing assistant, medical assistant, or medical secretary.
Knowledge, Skills & Abilities (KSAs)
  1. Working knowledge of medical terminology.
  2. Knowledge of computers and data entry.
  3. Skill in reading, comprehending, and following complex instructions.
  4. Organization skills, including time management and workflow.
  5. Oral and written communication skills.
  6. Ability to interact with and assist patients and their families.
  7. Ability to adapt and work under pressure and amid interruptions.
  8. Ability to work with people from a variety of cultural economic, and educational backgrounds.
  9. Ability to use a medical dictionary.
  10. Ability to keep patient information confidential.
  11. Ability to perform routine keyboarding accurately.
  12. Ability to establish priorities and function independently.
  13. Ability to lift 15 pounds of medical records.
  14. Ability to perform simple calculations (such as adding, subtracting, and totaling).
  15. Ability to function as a part of a team.
Condition of Employment: Pursuant to the State Universities Civil Service System, an out-of-state resident who is hired into this position must establish Illinois residency within 180 calendar days of their start date.
Supplemental Information
If you require assistance, please contact the Office of Human Resources at or call 217-545-0223 Monday through Friday, 8:00am-4:30pm.
The mission of Southern Illinois University School of Medicine is to optimize the health of the people of central and southern Illinois through education, patient care, research and service to the community.
The SIU School of Medicine Annual Security Report is available online at This report contains policy statements and crime statistics for Southern Illinois University School of Medicine in Springfield, IL. This report is published in compliance with Federal Law titled the
"Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act."
Southern Illinois University School of Medicine is an Affirmative Action/Equal Opportunity employer who provides equal employment and educational opportunities for all qualified persons without regard to race, color, religion, sex, national origin, age, disability, sexual orientation, protected veteran status or marital status in accordance with local, state and federal law.
Pre-employment background screenings required.
Paid time off: Includes 12 paid holidays per year. Accrual rates vary based on employment type and years of service
Paid sick time: Use for personal illness, doctor visits, or if your immediate family members fall ill
Health, Dental, and Life insurance
Optional life insurance: Your spouse and dependents can enroll in State term life and university-sponsored term life insurance.
Prescription: Plan participants enrolled in any state health plan have prescription drug benefits included in the coverage.
Long-term Disability Insurance
Flexible spending accounts: Optional, IRS tax-favored program that enables you to stretch medical expenses and dependent care dollars
Voluntary retirement accounts: Optional plans include the State of Illinois Deferred Compensation Plan (457) and Tax Deferred Annuity (403b).
Tuition Waiver/Tuition Reimbursement: Continue your graduate or undergraduate education with the help of tuition waivers or tuition reimbursement
Leaves of absence: Includes FMLA and Extended Sick Leave Benefits for qualified employees
Employee Assistance Program: Access free and confidential support, including counseling services, and information during difficult times
For more information please visit

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