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Office Receptionist Jobs in Springfield, IL (NOW HIRING)

Vision Care Associates (C)

Optical Receptionist

Springfield, IL · On-site

$15.50 - $20.50/hr

The Optical Receptionist is the usually the first interaction a patient or guest has with the practice, displaying the brand value and reputation is of highest importance. The Optical Receptionist is ...

H&R Block

Receptionist - Franchise Location

Lincoln, IL · On-site

$16 - $19/hr

Joining H&R Block1 as a seasonal Client Service Professional/Receptionist means you'll focus on how ... Maintain office cleanliness and organization of resources with team members * Other duties as ...

H&R Block

Receptionist - Franchise Location

Petersburg, IL · On-site

$15 - $20/hr

Joining H&R Block1 as a seasonal Client Service Professional/Receptionist means you'll focus on how ... Maintain office cleanliness and organization of resources with team members * Other duties as ...

State of Illinois

OFFICE ASSOCIATE

Springfield, IL · On-site

$4.1K - $5.4K/mo

Serves as receptionist in the agency's executive office. * Identifies needs for office supplies. * Through sign language, communicates with those who are deaf and hard of hearing and others.

WellNow Urgent Care

Receptionist

Lincoln, IL · On-site

$18/hr

WellNow Urgent Care takes pride in creating an environment filled with meaningful work and opportunities by investing in our colleagues. We offer competitive salaries and a comprehensive benefits ...

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All JobsOffice Receptionist JobsOffice Receptionist Jobs in Springfield, IL

Office Receptionist information

See Springfield, IL salary details

$10

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How much do office receptionist jobs pay per hour?

As of Sep 4, 2026, the average hourly pay for office receptionist in Springfield, IL is $17.00, according to ZipRecruiter salary data. Most workers in this role earn between $14.52 and $18.61 per hour, depending on experience, location, and employer.

What is an office receptionist?

Office receptionists are administrative professionals who serve as the first point of contact for visitors and callers in an organization. They greet guests, answer and direct phone calls, manage incoming and outgoing mail, and perform various clerical tasks such as scheduling appointments and maintaining records. Office receptionists play a crucial role in creating a welcoming environment and ensuring the smooth flow of communication within the office. Their responsibilities often require strong organizational, communication, and customer service skills.

What does an office receptionist do?

An office receptionist acts as the first point of contact for visitors at a company’s office. As an office receptionist, your primary duties are to greet customers and direct them to where they need to go or contact the appropriate person to receive the customer or visitor. Another aspect of this job is routing phone calls to the intended recipient by using a multi-line phone system. You may also be responsible for handling paperwork like insurance information, identification, or other types of data. The position of office receptionist is often confused for an office assistant, but these jobs have different responsibilities.

What are the key skills and qualifications needed to thrive as an office receptionist, and why are they important?

To thrive as an Office Receptionist, you need strong organizational skills, attention to detail, and proficiency in basic administrative tasks, usually supported by a high school diploma or equivalent. Familiarity with office software (such as Microsoft Office Suite), multi-line phone systems, and scheduling tools is typically required. Excellent interpersonal skills, a welcoming demeanor, and effective communication set standout receptionists apart. These abilities are essential for creating a positive first impression, efficiently managing office flow, and ensuring smooth daily operations.

What are some common challenges office receptionists face and how can they handle them effectively?

Office receptionists often manage multiple tasks simultaneously, such as greeting visitors, answering phones, and handling administrative duties. A common challenge is balancing these responsibilities during busy periods while maintaining professionalism and a positive attitude. To handle this effectively, strong organizational skills, prioritization, and clear communication are essential. Many receptionists also develop strategies like keeping checklists, leveraging scheduling software, and building rapport with team members to ensure smooth operations.

What is the difference between Office Receptionist vs Administrative Assistant?

AspectOffice ReceptionistAdministrative Assistant
Primary RoleGreeting visitors, answering phones, managing front deskSupporting office operations, scheduling, document management
Required SkillsCommunication, customer service, organizationOrganization, multitasking, computer skills
Work EnvironmentFront desk, reception areaOffice, various departments
Common CertificationsNone required, but customer service training helpfulAdministrative or office support certifications beneficial

While both roles support office functions, the Office Receptionist primarily handles front desk duties and guest interactions, whereas the Administrative Assistant provides broader administrative support across departments. The roles often overlap but differ in scope and responsibilities.

How to become an office receptionist?

To become an office receptionist, candidates typically need a high school diploma or equivalent and strong communication and organizational skills. Prior experience with office software like Microsoft Office and customer service is beneficial, and some employers may prefer candidates with basic administrative training or certifications. On-the-job training is common, and the role usually requires a professional appearance and a friendly demeanor.

Which office receptionists job pays the most?

The highest-paying office receptionist roles are often found in large corporations, legal firms, or medical facilities, where specialized skills or certifications can lead to higher salaries. Salaries vary by location, experience, and industry, with some positions offering additional benefits or bonuses. Generally, receptionists with administrative or technical skills tend to earn more than entry-level roles.
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The most popular types of Office Receptionist jobs in Springfield, IL are:

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For Office Receptionist jobs in Springfield, IL, the most frequently searched job titles are:

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The top searched job categories for Office Receptionist jobs in Springfield, IL are:

What cities near Springfield, IL are hiring for Office Receptionist jobs?

Cities near Springfield, IL with the most Office Receptionist job openings:

Office Receptionist jobs near you
Infographic showing various Office Receptionist job openings in Springfield, IL as of August 2026, with employment types broken down into 100% Full Time. Highlights an 49% In-person, and 51% Remote job distribution, with an average salary of $35,350 per year, or $17 per hour.

Legislative Receptionist

Illinois House of Representatives

Springfield, IL • On-site

$42K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 12 days ago

Job description

The Illinois House of Representatives seeks a legislative receptionist, within the Office of the Clerk, to provide clerical and administrative support for members of the House of Representatives. This position is located in Springfield, Illinois.
The primary responsibilities of this position include:
  • Receiving, screening, and routing correspondence and telephone calls;
  • Communicating with the members' district office personnel and other assigned staff;
  • Taking complete messages and ensuring messages are directed to the appropriate party;
  • Professionally greeting constituents and visitors of the Capitol Complex;
  • Directing the public to the appropriate offices they seek;
  • Running basic errands on the Capitol Complex, such as delivering paperwork;
  • Copying and emailing documents;
  • Discretely handling confidential information;
  • Providing additional administrative support to members as needed; and
  • Other tasks as assigned.

Minimum Qualifications:
  • High school degree or equivalent (some college preferred);
  • One-year prior experience in a receptionist or office assistant role preferred;
  • Knowledge of Microsoft Office and GSuite;
  • Strong verbal and written communication skills.

Salary Range:
  • $42,000 minimum - compensation based on experience and education;
  • Health, dental, vision, prescription, behavioral health, and life insurance, for details visit:

https://www2.illinois.gov/cms/benefits/StateEmployee/Pages/StateInsuranceProgram.aspx)
  • Participation in State Employees' Retirement System;
  • Optional participation in health savings account and deferred compensation programs;
  • Competitive vacation, sick, and personal time.

Qualified applicants should submit a resume and contact information for three professional references to:
Marquitta Thomas
Illinois House of Representatives
Room 420 Statehouse
Springfield, IL 62706
MThomas@hds.ilga.gov
The Office of the Clerk of the Illinois House of Representatives is an equal opportunity employer and prohibits discrimination based on race, color, religion, gender, age, military discharge, national origin, ancestry, ethnicity, disability, sexual orientation, marital status, pregnancy, or any other characteristic protected by federal or state laws.

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