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Receptionist Receptionist Jobs in Springfield, IL

Optical Receptionist

Springfield, IL ยท On-site

$15.50 - $20.50/hr

The Optical Receptionist is the usually the first interaction a patient or guest has with the practice, displaying the brand value and reputation is of highest importance. The Optical Receptionist is ...

Optical Receptionist

Springfield, IL ยท On-site

$15.50 - $20.50/hr

The Optical Receptionist is the usually the first interaction a patient or guest has with the practice, displaying the brand value and reputation is of highest importance. The Optical Receptionist is ...

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Receptionist in Law Firm

Springfield, IL ยท On-site

$42K - $45K/yr

Springfield Law Firm looking for receptionist. Duties include answering the phone, processing mail, copying and scanning documents, E-mail communications to staff members and clients. Managing office ...

Receptionist

Springfield, IL ยท On-site

$15 - $17/hr

The Receptionist will provide exceptional customer service by answering inquiries and obtaining information from the public, residents, visitors and other interested parties. ESSENTIAL DUTIES AND ...

Receptionist

Springfield, IL ยท On-site

$15.50 - $20.50/hr

Previous receptionist, administrative, customer service, or social services experience preferred. * Strong computer skills, Microsoft Office proficiency is expected. * Excellent verbal and written ...

Front Desk Receptionist (Chatham)

Chatham, IL ยท On-site

$15.25 - $19.50/hr

Front Desk Receptionist Dental Dreams LLC in Chatham, Chicago, IL is now hiring Front Desk Receptionists to join our talented and dedicated team. This position will be focused on scheduling ...

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Receptionist Receptionist information

See Springfield, IL salary details

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How much do receptionist receptionist jobs pay per hour?

As of Aug 23, 2026, the average hourly pay for receptionist receptionist in Springfield, IL is $17.66, according to ZipRecruiter salary data. Most workers in this role earn between $15.00 and $19.76 per hour, depending on experience, location, and employer.

What is the difference between Receptionist Receptionist vs Front Desk Clerk?

AspectReceptionist ReceptionistFront Desk Clerk
CredentialsHigh school diploma, basic customer service skillsHigh school diploma, customer service experience
Work EnvironmentOffice, healthcare, hotel, corporate settingsHotels, hospitals, corporate front desks
Employer & Industry UsageCommon in various industries for front office rolesPrimarily in hospitality, healthcare, and service industries
Search & Comparison IntentOften compared for similar front-office dutiesRelated but more hospitality-focused

The Receptionist Receptionist and Front Desk Clerk roles both involve front-office responsibilities, customer interaction, and administrative support. While they share similar credentials and work environments, Receptionist Receptionists are more common across diverse industries, whereas Front Desk Clerks are often found in hospitality and healthcare settings. Understanding these differences helps job seekers find the right role suited to their skills and career goals.

Can a shy person be a receptionist?

A shy person can be a receptionist, as the role often requires good communication skills, organization, and professionalism rather than extroversion. With experience and practice, shy individuals can develop confidence in greeting visitors, answering phones, and managing front desk tasks.

What are the 5 skills of a receptionist?

A receptionist needs strong communication skills to interact effectively with visitors and staff, organizational skills to manage appointments and records, customer service skills to handle inquiries professionally, multitasking ability to handle various responsibilities simultaneously, and technical skills to operate office equipment and software. These skills help ensure smooth front-desk operations and positive first impressions.

What qualifications do you need to be a receptionist?

To be a receptionist, candidates typically need a high school diploma or equivalent. Strong communication, organizational skills, and proficiency with office software like Microsoft Office are important. Some positions may require previous customer service experience or familiarity with phone systems.

Which receptionist job pays the most?

Senior or executive receptionists, especially those working in large corporations or high-demand industries like finance or law, tend to earn the highest salaries among receptionist roles. Specialized skills, such as proficiency in multiple languages or administrative software, can also lead to higher pay. Generally, experience and location significantly influence salary levels for receptionists.

What job categories do people searching Receptionist Receptionist jobs in Springfield, IL look for?

The top searched job categories for Receptionist Receptionist jobs in Springfield, IL are:

What cities near Springfield, IL are hiring for Receptionist Receptionist jobs?

Cities near Springfield, IL with the most Receptionist Receptionist job openings:

Infographic showing various Receptionist Receptionist job openings in Springfield, IL as of August 2026, with employment types broken down into 2% As Needed, 73% Full Time, 19% Part Time, 1% Temporary, and 5% Contract. Highlights an 99% Physical, and 1% Remote job distribution, with an average salary of $36,727 per year, or $17.7 per hour.

Optical Receptionist

Vision Care Associates

Springfield, IL โ€ข On-site

$15.50 - $20.50/hr

Other

Posted 20 days ago


Job description

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Why You'll Love This Job
The key functional responsibility of the Optical Receptionist is to manage the first impression of the practice for all patients and guests. The Optical Receptionist is the usually the first interaction a patient or guest has with the practice, displaying the brand value and reputation is of highest importance.
The Optical Receptionist is responsible for welcoming all new and existing patients and guests to the optical showroom. This may occur via front desk reception, telephone, email, etc.
The Optical Receptionist will check-in and check-out patients.
Responsibilities
Job Responsibilities:

  • Greet patients in a friendly fashion in person or by phone conversation
  • Direct patients to sign in at the reception counter
  • Coordinate phone inquiries and direct accordingly
  • Gather patient information that is not currently in the EHR (i.e. insurance cards)
  • Communicate with Patient to update about pending orders and/or direct to optician
  • Receive the doctor "handoff" and gather information needed to relay to the optician
  • File VSP patient's daily insurance orders on Eye-finity
  • Record all patient jobs going out to the labs to ensure tracking back up, in the event any materials get lost in process
  • Coordinate outgoing shipments via courier and FedEx, UPS....
  • Breakdown charts daily and distributes forms to appropriate departments
  • Enter all medical service charges in patient's ledger with accurate date and insurance ER coding
  • Accept all types of payments including cash, check, and credit cards
  • Be observant at all times to offer assist as needed and to prevent potential shoplifting
  • Perform other duties as required

Skills & Qualifications
Competencies:
Frequent Interaction with Others
Must demonstrate the ability to manage multiple interruptions on a continual basis, always maintaining friendly interactions with team members, patients and guests of the practice.
Customer Orientation
The Optical Receptionist should be patient focused and displays a desire work within the practice's brand values to deliver exceptional customer service.
Team Player
Exhibits the ability to work well within the team environment, supporting all members of the team in delivering on the patient experience.
Brand Championship
As the first point of contact, the Optical Receptionist must consistently display behaviors that champion the brand value proposition of the practice.
Detail Orientation
Must have the ability to maintain a high level of detail orientation despite frequent interruptions. Accuracy and diligence with regard to patient records, scheduling and file maintenance is required.
Pace of the Environment
Must be able to work at a fast pace.Effectively handling multiple tasks at one time, focusing on patient flow and experience.
Supervision
Under supervision of the Optical Manager. Must be able to complete duties without close supervision.
Confidentiality
Will be exposed to confidential information disclosure of which would be contrary to the best interest of the organization and professional ethics.
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Type: Full Time (Hourly)