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Office Assistant Jobs in Decatur, IL (NOW HIRING)

Arc at Hickory Point

Billing Office Manager

Forsyth, IL

$24 - $28/hr

The primary purpose of the Business Office Manager (BOM) is to assist in the day-to-day accounting functions of the facility in accordance with current acceptable accounting and cost reimbursement ...

New

Liaison Technology Group

Administrative Assistant

Decatur, IL · On-site

$17.50 - $23.50/hr

Administrative Assistant - Decatur Office Liaison Technology Group www.liaisontechgroup.com Location: Downtown Decatur, IL Employment Type: Full-Time, In-Office About Us At Liaison Technology Group ...

Syndicus, Inc.

Administrative Assistant

Illiopolis, IL

$24.25/hr

F ront desk role, supporting the office staff with phone and visitor coverage and admin tasks * A nswer phones, assist with scaling trucks, greet and direct visitors, help with errands, assist with ...

Lincoln Dental Center

Dental Assistant

Lincoln, IL

$17.50 - $23/hr

Dental Assistant Lincoln Dental Center is looking for a Dental Assistant to join our team. New ... Each Heartland Dental supported office is unique to the community and the patients they serve.

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Office Assistant information

See Decatur, IL salary details

$9

$18

$24

How much do office assistant jobs pay per hour?

As of May 31, 2026, the average hourly pay for office assistant in Decatur, IL is $18.37, according to ZipRecruiter salary data. Most workers in this role earn between $15.62 and $20.53 per hour, depending on experience, location, and employer.

What Does an Office Assistant Do?

As an office assistant, you are responsible for conducting daily administrative tasks in an office environment. You may be asked to answer telephone calls and emails, take messages, schedule appointments, greet customers or clients, make copies, maintain records, and manage office inventory and supplies. Your responsibilities may vary depending on the kind of office you work in, and some jobs may require special skills or education, like medical billing knowledge or experience as a paralegal.

What are the key skills and qualifications needed to thrive as an Office Assistant, and why are they important?

To thrive as an Office Assistant, you need strong organizational skills, attention to detail, and basic proficiency in office administration, often supported by a high school diploma or equivalent. Familiarity with office software such as Microsoft Office Suite, email platforms, and common office equipment is typically required. Excellent communication, time management, and a proactive attitude help you stand out in this role. These skills and qualities ensure efficient office operations, effective support to staff, and a smoothly running workplace.

What are some common challenges faced by Office Assistants, and how can they be effectively managed?

Office Assistants often juggle multiple tasks simultaneously, such as managing schedules, handling correspondence, and supporting various staff members. A common challenge is prioritizing tasks efficiently, especially during busy periods or when urgent requests arise. Effective time management, clear communication with supervisors and colleagues, and staying organized with tools like calendars and task lists can help manage these demands. Proactively seeking clarification on priorities and being adaptable to shifting needs are also key to succeeding in this role.

What are office assistants?

Office assistants are administrative professionals who help keep an office running smoothly by performing a variety of clerical and organizational tasks. Their duties often include answering phones, scheduling appointments, filing documents, managing correspondence, and supporting other staff members with day-to-day operations. Office assistants play a crucial role in ensuring that the office operates efficiently and effectively. They may also handle data entry, order supplies, and assist with basic bookkeeping tasks. The specific responsibilities can vary depending on the size and type of the organization.

What is the difference between Office Assistant vs Receptionist?

AspectOffice AssistantReceptionist
Primary RoleSupports administrative tasks, manages files, assists with office operationsGreets visitors, answers phones, manages front desk activities
Required SkillsOrganizational skills, basic computer proficiency, multitaskingCommunication skills, customer service, phone etiquette
Work EnvironmentOffice settings, administrative departmentsFront desk, reception area, customer-facing roles
Common CertificationsNone required, but administrative certifications helpfulNone required, customer service experience preferred

While both roles support office functions, an Office Assistant handles a broader range of administrative tasks behind the scenes, whereas a Receptionist primarily manages front desk duties and visitor interactions. The roles often overlap but serve different focal points within an organization.

More about Office Assistant jobs
What are the most commonly searched types of Office jobs in Decatur, IL? The most popular types of Office jobs in Decatur, IL are:
What job categories do people searching Office Assistant jobs in Decatur, IL look for? The top searched job categories for Office Assistant jobs in Decatur, IL are:
What cities near Decatur, IL are hiring for Office Assistant jobs? Cities near Decatur, IL with the most Office Assistant job openings:
Office Assistant jobs near you
Infographic showing various Office Assistant job openings in Decatur, IL as of May 2026, with employment types broken down into 3% As Needed, 91% Full Time, and 6% Part Time. Highlights an 100% In-person job distribution, with an average salary of $38,202 per year, or $18.4 per hour.
Office Assistant

Office Assistant

Cancer Care Specialists of Illinois

Decatur, IL

$18 - $18.25/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 8 days ago

Job description

Office Assistant

SUMMARY: Under limited supervision, the Office Assistant performs a variety of medical office duties, including utilizing the EPIC system to schedule appointments, maintaining the patient filing system, and assisting with reception and other medical office duties as needed.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
  1. Scheduling Duties
    1. Utilizes the EPIC system to enter/change patient demographics, schedule patient appointments, consultations, laboratory tests, and other patient appointments.
    2. Schedules referral appointments with other physician offices. Prints and sends appropriate records to physician offices as appropriate for referrals.
    3. Schedules diagnostic tests and other medical tests as ordered by the physician. Provides instructions / directions to patients regarding scheduled tests.
    4. Creates documentation or system entry needed for patient billing and works with the Business Office regarding patient billing procedures and issues.
    5. Utilizes the EPIC system to coordinate with the Pharmacy in regards to patient’s chemotherapy orders and patients awaiting treatment.
  2. Patient Records/Filing Duties
    1. Prepares new patient charts as needed.
    2. Utilizes scanner and scanning programs to scan in and index patient medical records documents.
    3. Maintains the active and inactive patient filing system, including:
      1. Files incoming paper reports, dictation, nurse’s notes, etc., in medical charts.
      2. Pulls paper charts for upcoming appointments and files charts when returned.
      3. Thins patient charts as needed, including sorting records and maintaining multiple charts on the patient.
      4. Reviews active patient filing system periodically and send deceased patient charts older than one year to off-site storage.
    4. Obtains list of expired patients and pulls these files for off-site storage.
    5. Process patient medical records release forms, ensuring they are completely filled out and give to ROI Coordinator for final processing.
  3. Reception
    1. In a professional manner, greets and directs patients and visitors that enter the facility.
    2. Provides general information about services available to all patients and visitors.
    3. Checks DAR frequently and monitors waiting room to ensure all patients have been accounted for.
    4. Gives new patient folder to all new patients upon arrival.
    5. Identifies expressed needs of patients through active listening and awareness and appropriately follows up on those needs, including informing physicians and staff of any noticed patient condition changes.
  4. Medical Office
    1. Answers telephone with professionalism, screens telephone calls as needed, appropriately directs calls, and takes accurate messages. All medical related calls should be referred to nursing staff as appropriate.
    2. Operates and maintains copier, facsimile, and other office equipment and requests maintenance and repair service as needed.
    3. Sorts and routes incoming mail as appropriate. Places outgoing mail in proper receptacles.
    4. Organizes and maintains general office supplies. Requests office supplies as necessary.
    5. Prepares, prints and distributes daily oncology schedules and billing/encounter forms.
    6. Retrieves and prepares patient charts as requested and as needed for daily oncology schedules. Requests any missing reports/results as needed.
    7. Requests patient x-rays, films, medical charts, and test results from other facilities. Prepares and faxes x-ray request forms to appropriate hospitals.
    8. Provides support for off-site oncology specialty clinics, including: entering appointments, printing billing/encounter forms, and processing paper charts.
    9. Keeps written prescriptions for pickup by patients and gives to patients upon arrival.
    10. Scan death certificates to patient record as appropriate.
    11. Ensures adequate copies of master forms are on hand including office, patient, and consent forms.
    12. Initiates proper action in response to problems.
    13. Complies with all applicable safety and health regulations, policies and procedures.
  5. Professional Communication
    1. Maintains confidentiality in matters relating to all aspects of employment, including patient/family/significant other confidentiality.
    2. Interacts with patients/family/significant others with a variety of developmental and sociocultural backgrounds.
    3. Provides information to patients and family/significant others that reduces anxiety and conveys an attitude of acceptance, sensitivity and caring.
    4. Maintains professional relationships and conveys relevant information to other members of the health care team.
      1. Internal Contacts: Physicians, nursing staff, laboratory staff, pharmacy staff, other office staff, billing representatives, etc., and staff at other CCSI facilities.
      2. External Contacts: Hospitals, x-ray departments, couriers, laboratories, hospice, floor nurses, other physician offices, pharmaceutical representatives, etc.
    5. Relays information appropriately over telephones, facsimiles, pagers, and other communication devices, and follows-through as needed.
    6. Communicates appropriate information to supervisors, physicians, and/or other members of the healthcare team as needed, and follows-through on physician orders and requests.
  6. Teamwork
    1. Works collaboratively as a health care team member.
    2. Assists with tasks necessary for the general operation and organization of the Medical Office.
    3. Maintains positive attitude with patients, family/significant others and coworkers.
  7. Professional Development
    1. Attends staff meetings and mandatory in-services.
    2. Participates in continuing education opportunities.
    3. Contributes to the quality of patient care and participates in quality improvement initiatives.
OTHER DUTIES:
Performs other duties as assigned.
EDUCATION/QUALIFICATIONS: High school graduate or equivalent. Previous experience in a medical office in reception, medical records, or as a medical assistant is preferred. Previous experience with PCs and Windows operating system is required. Experience with a computerized practice management system preferred. Must take EPIC training and successfully pass required tests.
KNOWLEDGE/SKILLS/ABILITIES: Knowledge of basic medical office procedures and equipment. Knowledge of medical terminology, anatomy, physiology, clinical medicine, diagnostic tests, radiology, pathology, pharmacology, and other medical specialties related to medical/radiation/urological oncology. Verbal and written English communication skills for safe and effective patient care and to meet documentation standards. Eye, hand, and auditory coordination. Skills in typing and/or word processing; analytical skills necessary to maintain alphabetical filing system, including ability to distinguish letters and symbols; computer skills, especially word processing; organization and interpersonal skills. Ability to operate office equipment, including telephones, computer terminals, copiers, facsimiles, etc. Ability to perform basic arithmetic functions. Ability to compile and present information in an organized manner. Ability to plan, organize and prioritize work meeting time constraints and with little direct supervision. Ability to exercise some judgment on work to be done. Ability to function in a sometimes demanding and fast-paced work environment related to changing patient needs, including work with patients with acute, chronic, and complex disease processes and those who are dying. Understands and practices patient confidentiality. A positive attitude towards health care team members and diverse patient populations.
PHYSICAL REQUIREMENTS OF JOB: Standing, walking, sitting, climbing, carrying, pushing, pulling, lifting, bending, stooping, squatting, crouching, twisting, reaching, handling, kneeling, and wrist and digital dexterity. Speaking, hearing, and visual acuity to receive and interpret instructions; communicate with other health care professionals; use telephone system; and operate office equipment and computers. Exerting force (frequently up to 10 pounds and occasionally up to 20 pounds or more) to lift, carry, push, pull or otherwise move objects, including office supplies, medical charts, x-rays, etc. Able to assist, when needed, with patient lifting, ambulating, and transfer of patients in wheelchairs, on gurneys and beds. Able to support persons (possibly 200 pounds or more) in emergency situations. Able to move quickly from place to place on occasion. Possible driving.
MENTAL DEMANDS: Must be able to work under stress and adapt to changing conditions.
WORKING CONDITIONS: Normal medical office environment. Frequent work interruptions. Job duties involve potential for exposure to blood and body fluids, chemical disinfectants, and limited exposure to chemicals such as cleaning disinfectants and toners for office equipment.
BENEFITS:
  1. Health insurance
  2. HSA Option
  3. Dental insurance
  4. Paid Time Off (PTO)
  5. Sick Time
  6. Vision insurance
  7. 401(K) w/ match amp; profit sharing
  8. Life Insurance
  9. Short- amp; Long-Term Disability

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