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No Experience Help Desk Jobs in Riverside, CA (NOW HIRING)

Help Desk(LOCALS ONLY)

Santa Ana, CA · On-site

$20.75 - $28/hr

... the helpdesk ticketing system) • Ensure incident response time is less than 30 min to assess the issue, less than 8 hours to contact a staff member for resolution and ensure all reporting is ...

... t experience, strong troubleshooting skills, and a positive, service-oriented attitude. This position is available immediately. Responsibilities Responsibilities * Provide day-to-day Help Desk ...

Level 0 Help Desk Technician

Corona, CA · On-site

$20.75 - $28/hr

  • Medical

  • Dental

  • Vision

  • PTO

This internship offers a fantastic opportunity to gain hands-on experience in the IT field, working ... Help set up and configure new hardware and software for clients. * Provide support for network ...

Level 0 Help Desk Technician

Corona, CA · On-site

$18 - $20/hr

  • Medical

  • Dental

  • Vision

  • PTO

This internship offers a fantastic opportunity to gain hands-on experience in the IT field, working ... Help set up and configure new hardware and software for clients. * Provide support for network ...

Level 0 Help Desk Technician

Corona, CA · On-site

$20.75 - $28/hr

  • Medical

  • Dental

  • Vision

  • PTO

This internship offers a fantastic opportunity to gain hands-on experience in the IT field, working ... Help set up and configure new hardware and software for clients. * Provide support for network ...

Level 0 Help Desk Technician

Corona, CA · On-site

$20.75 - $28/hr

  • Medical

  • Dental

  • Vision

  • PTO

This internship offers a fantastic opportunity to gain hands-on experience in the IT field, working ... Help set up and configure new hardware and software for clients. * Provide support for network ...

Service Desk Analyst I

Highland, CA

$20.25 - $27.75/hr

Problem resolution may involve the use of diagnostic and help request tracking tools, as well as ... EDUCATION, EXPERIENCE AND QUALIFICATIONS * High School Diploma or GED required. * Associate ...

Helpdesk Technician

Irvine, CA · On-site

$21.25 - $28.75/hr

Position Overview We are seeking a Help Desk Technician to serve as the dedicated on-site IT ... Exact salary will depend on level of education and relevant experience.

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MSP Helpdesk Supervisor

Lake Elsinore, CA · On-site

$70K - $85K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... on experience and ability * Help improve service desk workflows, ticket handling standards, SOPs ... Please, no phone calls about this job. * Occasionally lift and/or move up to 50 pounds

Service Desk L1

Orange, CA

$22 - $30/hr

Orange, CA (On -Site) Qualifications we are looking for: * 2+ years of experience in IT Help Desk, Service Desk, or Technical Support roles * Experience supporting Windows operating systems ...

... Service Desk Assistant Academic Year Summer 2026 Term or Semester Summer Is this Role for an ... Salary offers are determined based on the final candidate's qualifications and experience, as well ...

Showing results 21-40

No Experience Help Desk information

See Riverside, CA salary details

$13

$24

$35

How much do no experience help desk jobs pay per hour?

As of Aug 13, 2026, the average hourly pay for no experience help desk in Riverside, CA is $24.15, according to ZipRecruiter salary data. Most workers in this role earn between $20.05 and $27.07 per hour, depending on experience, location, and employer.

Is it possible to get a help desk job with no experience?

Help desk jobs often do not require prior experience, especially entry-level positions that focus on customer service and basic technical support. Candidates typically need good communication skills, basic computer knowledge, and may benefit from certifications like CompTIA A+ to improve their chances. Employers may provide on-the-job training for technical tasks.

What is the difference between No Experience Help Desk vs No Experience Customer Support Representative?

AspectNo Experience Help DeskNo Experience Customer Support Representative
Required CredentialsHigh school diploma or equivalent; basic technical knowledgeHigh school diploma or equivalent; strong communication skills
Work EnvironmentIT departments, technical support centersCall centers, retail, online support
Industry UsageTechnology, IT servicesRetail, e-commerce, service industries
Common Search/ComparisonYesYes

While both roles often require minimal experience and focus on customer interaction, the No Experience Help Desk emphasizes technical troubleshooting within IT environments, whereas the No Experience Customer Support Representative centers on general customer service across various industries.

What skills and qualifications are needed to succeed as a no experience help desk professional?

To thrive as a No Experience Help Desk professional, you need basic computer literacy, troubleshooting abilities, and a high school diploma or equivalent. Familiarity with ticketing systems, remote desktop tools, and common operating systems is beneficial, even if gained through personal use or self-study. Strong communication, patience, and a customer-focused attitude are soft skills that set candidates apart. These skills and qualities are important for effectively resolving technical issues and providing excellent support to users.

What is a no experience help desk?

'No Experience Help Desk' jobs are entry-level IT support positions designed for individuals without prior professional experience in technology or customer service roles. These jobs typically involve assisting users with basic technical issues, troubleshooting hardware or software problems, and escalating more complex issues to senior staff. Employers often provide on-the-job training and look for candidates with good communication skills, a willingness to learn, and basic computer literacy. These roles are a great way to start a career in IT and develop valuable skills for future advancement.

What challenges do entry-level no experience help desk professionals face, and how can they overcome them?

Entry-level help desk professionals often face challenges such as learning to troubleshoot unfamiliar technical issues, managing multiple support requests simultaneously, and communicating effectively with users who have varying levels of technical knowledge. To overcome these challenges, new hires should take advantage of training resources, proactively ask questions, and seek mentorship from more experienced team members. Developing strong customer service skills and maintaining a positive, patient attitude can also help them build confidence and resolve issues more efficiently.

What are the most commonly searched types of Help Desk jobs in Riverside, CA?

The most popular types of Help Desk jobs in Riverside, CA are:

What cities near Riverside, CA are hiring for No Experience Help Desk jobs?

Cities near Riverside, CA with the most No Experience Help Desk job openings:

Infographic showing various No Experience Help Desk job openings in Riverside, CA as of August 2026, with employment types broken down into 51% Full Time, 41% Part Time, 3% Temporary, and 5% Contract. Highlights an 97% In-person, and 3% Hybrid job distribution, with an average salary of $50,237 per year, or $24.2 per hour.

Help Desk(LOCALS ONLY)

360S2G

Santa Ana, CA • On-site

$20.75 - $28/hr

Other

This job post has expired today. Applications are no longer accepted.


Job description

• Provide real-time support services for local non-enterprise software application systems
• Provide Tier 2 desktop break/fix support and ensure the incident resolution process is
effectively executed by the er submission to the helpdesk ticketing system)
• Ensure incident response time is less than 30 min to assess the issue, less than 8 hours to
contact a staff member for resolution and ensure all reporting is completed and documented
in the Helpdesk app.
• Troubleshoot print and scan capability functions of networked print units
• Assist users in gaining access to remote access applications, install the required software, train
users, and resolve technical issues
• Assist command equipment specialists with an annual inventory of all IT assets, follow local
procedures
• Perform image upgrades for all Microsoft Windows operating system versions
• Perform onsite support of workstation/laptop/tablet installation and equipment setup
• Provide desktop support and manage the break/fix process to resolve technical issues
• Apply IT hardware and software management principles, methods, and procedures for
troubleshooting issues, email account management, audio/video/web teleconferencing
capabilities, and smartphone technology
• Work with all levels of personnel to troubleshoot technical problems and provide general
technical assistance
• Manage daily operation of all network equipment and capabilities.
• Maintain PC, workstation, laptop, and tablet system configurations
• Analyze and resolve technical issues
• Manage email accounts and groups using Active Directory and MFA.
• Manage hardware, file formats, applications, web content, and virtual server/machine
operations
• Respond, diagnose, and remediate server issues in a dynamic environment
• Report allocation recommendations, performance, and network capacities to the Network
Manager based on trend analysis
• Maintain AV equipment.
• Track all Server Activity including system log verification and perform software uprades on
client servers

Address questions about technical problems and improve efficiency by evaluating system
network functions and reviewing system logs
• Detect and verify malicious or suspicious activity
• Manager/Task Lead to maintain the integrity of the network, server deployment, and security
• Install and configure all versions of Windows Server (Both SHB and Non-SHB loads)
• Manage backup and recovery support
• Maintain access to administrator-level privileges on all servers and desktops to ensure the
integrity of those systems
• Apply network/server configuration and maintenance for mid-size Organizations
• Design and configure training classrooms and support local and remote site special projects
• Manage comprehensive virtual machine environments, server, network security, and network
administration in various environments
• Establish a contingency plan and failover capability
• Apply information security policies, procedures, and security measures
• Apply program and project management principles
• Resolve issues involving streaming video, graphic design, web-enabled graphic tools, interface
development, and content management systems


360s2g logo

About 360s2g

Sourced by ZipRecruiter

Industry

It services

Company size

501 - 1,000 Employees

Headquarters location

San Francisco, CA, US

Year founded

2003