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Night Shift Sap Help Desk Support Jobs in Rochester, NY

Join us as a Greeter/Counter Desk Attendant and become part of a vibrant atmosphere filled with ... Night shift Weekly day range: * Weekend availability Work Location: One location Who We Are Lucky ...

Join us as a Greeter/Counter Desk Attendant and become part of a vibrant atmosphere filled with ... Night shift Weekly day range: * Weekend availability Work Location: One location Who We Are Lucky ...

CompTIA A+ or similar certification * 5+ years of technical support or help desk experience (MSP preferred) * Strong troubleshooting skills and familiarity with support tools * Experience with ...

Service Desk Analyst (Contract)

Victor, NY · On-site

$25.67 - $31.22/hr

As a leading global manufacturer of contact lenses, we are committed to helping improve the way ... Primarily responsible for providing first level support through handling incoming queries from ...

Service Desk Analyst (Contract)

Victor, NY · On-site

$25.67 - $31.22/hr

Creates and documents all support incidents from internal customers into the IT Service Management system. Provides first line support to resolve all tickets at the service desk before transferring ...

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Night Shift Sap Help Desk Support information

See Rochester, NY salary details

$12

$22

$33

How much do night shift sap help desk support jobs pay per hour?

As of May 28, 2026, the average hourly pay for night shift sap help desk support in Rochester, NY is $22.84, according to ZipRecruiter salary data. Most workers in this role earn between $18.99 and $25.62 per hour, depending on experience, location, and employer.

What is the difference between Night Shift Sap Help Desk Support vs Night Shift SAP Basis Administrator?

AspectNight Shift SAP Help Desk SupportNight Shift SAP Basis Administrator
CertificationsITIL, SAP Certified Support AssociateSAP Basis Certification, Linux/Unix certifications
Work EnvironmentHelp desk, remote support, end-user assistanceServer management, system configuration, database administration
Employer & Industry UsageIT support firms, corporate IT departmentsLarge enterprises, SAP consulting firms
Common Search & ComparisonCustomer support, troubleshooting, end-user helpSystem maintenance, SAP system setup

Night Shift SAP Help Desk Support primarily focuses on assisting end-users with SAP-related issues, troubleshooting, and providing remote support. In contrast, Night Shift SAP Basis Administrator handles system administration tasks such as server management, system configuration, and database maintenance. Both roles require SAP-related certifications but differ in technical depth and daily responsibilities.

What are popular job titles related to Night Shift Sap Help Desk Support jobs in Rochester, NY? For Night Shift Sap Help Desk Support jobs in Rochester, NY, the most frequently searched job titles are:
What job categories do people searching Night Shift Sap Help Desk Support jobs in Rochester, NY look for? The top searched job categories for Night Shift Sap Help Desk Support jobs in Rochester, NY are:
What cities near Rochester, NY are hiring for Night Shift Sap Help Desk Support jobs? Cities near Rochester, NY with the most Night Shift Sap Help Desk Support job openings:
Regional Operations Center Specialist

Regional Operations Center Specialist

SPECTRUM

Rochester, NY • Hybrid

$20 - $29.15/hr

Other

Posted 9 days ago


Spectrum rating

8.0

Company rating: 8.0 out of 10

Based on 584 frontline employees who took The Breakroom Quiz

19th of 76 rated telecommunications companies


Job description

This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future.

A dedicated worker with strong technical skills. Adaptable in quickly changing environments and a reliable team player. If this sounds like you, then Regional Operations Center (ROC) Specialist may be the role for you.

*Must be willing to work 2nd shift**


BE A PART OF THE CONNECTION

As a ROC Specialist, you will be using national tools and processes to provide 24/7 incident management to our vast hybrid-fiber coaxial plant network. You will be monitoring plant performance for optimal service delivery to our valued customers. Whether it be dispatching maintenance teams to fix outages or finding impairments, your work will be directly helping our customers get back online and enjoy using our services.

WHAT OUR ROC SPECIALISTS ENJOY MOST

  • A supportive work environment with helpful team members
  • The knowledge of ultimately helping customers
  • Being able to rely on team members for whatever arises
  • A fast-paced environment
  • An open communication flow between peer organizations

Being able to rely on your team and their ability to rely on you builds the relationship needed to ensure our network is working optimally. By monitoring operating areas and managing incidents, you will be strengthening the connection between Spectrum services and our customers.


WHAT YOU’LL BRING TO SPECTRUM

Required Qualifications

  • Experience: Cable/telecommunications experience such as Field Operations or Maintenance Tech of at least 1 year; Dispatch, Call Center Tier or help desk support experience of at least 1 year
  • Technical Skills: A solid understanding of Hybrid Fiber Coaxial (HFC) network concepts, DOCSIS, end-user support principles; ability to use tools to effectively troubleshoot basic HFC related issues
  • Skills: Strong communication, adaptable, quick learner
  • Abilities: Troubleshooting, problem solving, works well on teams
  • Schedule: Must be able to work all shifts including evenings, weekends and some holidays
     

Preferred Qualifications

  • Two-year degree or certificate telecommunications or IT emphasis
  • Previous experience working in a fast-paced, customer based environment
     

#LI-RD1
ENO170 2026-74719 2026
Here, our employees don’t just have jobs, they're building careers. That’s why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life.
A qualified applicant’s criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.
The base pay for this position generally is between $20.00 and $29.15. The actual compensation offered will carefully consider a wide range of factors, including your skills, qualifications, experience, and location. We comply with local wage minimums and also, certain positions are eligible for additional forms of other incentive-based compensation such as bonuses.
Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet®, TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you’ll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more.
Grow Your Career Here We’re committed to growing a workforce that reflects the customers and communities we serve – providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.

What Spectrum employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom


Spectrum logo

About Spectrum

Sourced by ZipRecruiter

Spectrum is America's fastest-growing TV, internet and voice provider. Our organization is one filled with a diverse group of hardworking people. They're committed to helping us grow, and we're committed to growing with them because making sure everyone reaches their full potential is a key part of our mission.

Industry

Technology, communication and media and telecommunications

Company size

10,000+ Employees

Headquarters location

Stamford, CT, US