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Night Shift Sap Help Desk Support Jobs in Liverpool, NY

Help Desk Analyst

Syracuse, NY ยท On-site

$20.25 - $27.75/hr

... support, and improve resolving IT issues during first point of contact with the help desk ... Help desk operates Monday-Friday 07:00-19:00 (excluding holidays) so will work on a shift rotation ...

Help Desk Analyst

Syracuse, NY

$20.25 - $27.75/hr

Windows Certification and experience in support both Windows and iOS based machines. Knowledge Base ... Help desk operates Monday-Friday 07:00-19:00 (excluding holidays) so will work on a shift rotation ...

We are looking for a Help Desk/Desktop Support Analyst to provide dependable technical support for end users in Liverpool, New York. This Contract position is ideal for someone who enjoys resolving ...

Top Skills: 1. Experience in the Help Desk/Call Center + Familiarity with Hardware 2. Help Desk support in a Windows Environment a. Know where Control panel options are 3. Basic Networking ...

Top Skills: 1. Experience in the Help Desk/Call Center + Familiarity with Hardware 2. Help Desk support in a Windows Environment a. Know where Control panel options are 3. Basic Networking ...

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Night Shift Sap Help Desk Support information

See Liverpool, NY salary details

$12

$22

$32

How much do night shift sap help desk support jobs pay per hour?

As of May 27, 2026, the average hourly pay for night shift sap help desk support in Liverpool, NY is $22.23, according to ZipRecruiter salary data. Most workers in this role earn between $18.46 and $24.95 per hour, depending on experience, location, and employer.

What is the difference between Night Shift Sap Help Desk Support vs Night Shift SAP Basis Administrator?

AspectNight Shift SAP Help Desk SupportNight Shift SAP Basis Administrator
CertificationsITIL, SAP Certified Support AssociateSAP Basis Certification, Linux/Unix certifications
Work EnvironmentHelp desk, remote support, end-user assistanceServer management, system configuration, database administration
Employer & Industry UsageIT support firms, corporate IT departmentsLarge enterprises, SAP consulting firms
Common Search & ComparisonCustomer support, troubleshooting, end-user helpSystem maintenance, SAP system setup

Night Shift SAP Help Desk Support primarily focuses on assisting end-users with SAP-related issues, troubleshooting, and providing remote support. In contrast, Night Shift SAP Basis Administrator handles system administration tasks such as server management, system configuration, and database maintenance. Both roles require SAP-related certifications but differ in technical depth and daily responsibilities.

What job categories do people searching Night Shift Sap Help Desk Support jobs in Liverpool, NY look for? The top searched job categories for Night Shift Sap Help Desk Support jobs in Liverpool, NY are:
What cities near Liverpool, NY are hiring for Night Shift Sap Help Desk Support jobs? Cities near Liverpool, NY with the most Night Shift Sap Help Desk Support job openings:

Help Desk Analyst

Progressive Global Energy

Syracuse, NY โ€ข On-site

$20.25 - $27.75/hr

Full-time

Posted 24 days ago


Job description

Company Description
This is for a British multinational electricity and gas utility company headquartered in Warwick, United Kingdom. Its principal activities are in the United Kingdom and North Eastern United States.
Job Description
Employment Type: 12-month contract
(With high possibility for contract extension or conversion to permanent employment)
To take phone calls from the field on IT incidents being raised via the FFHD (Field Force Help Desk) and provide the next level of support, and improve resolving IT issues during first point of contact with the help desk.
Utilizing the Service Now tool to manage and record incident report to resolution.
โ€ข Utilize tools and systems access to resolve field engineer user issues wherever possible at the first point of contact.
โ€ข Provide field engineer users with an excellent level of customer service keeping them informed of progress of issue resolution and setting customer expectations correctly.
โ€ข Windows Certification and experience in support both Windows and iOS based machines.
โ€ข Knowledge Base - create and attach Knowledge Base articles, view and edit Knowledge navigation.
โ€ข Add/modify/delete users, groups and roles
โ€ข Password and license management
**Help desk operates Monday-Friday 07:00-19:00 (excluding holidays) so will work on a shift rotation basis
Qualifications
- 1 to 5 years' related working experience
Additional Information
All your information will be kept confidential according to EEO guidelines.