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Network Support Associate Jobs (NOW HIRING)

ALLO Fiber

Network Support Technician

Kansas City, MO · On-site

Responsible for applying in-depth knowledge of the network and networking protocols along with ... We are committed to providing opportunities to all applicants and associates without regard to race ...

ALLO Fiber

Network Support Technician

Mission, KS · On-site

Understands all network technologies,designsand product offeringsin order totroubleshoot and ... We are committed to providing opportunities to all applicants and associates without regard to race ...

ALLO Fiber

Network Support Technician

Lincoln, NE · On-site

Understands all network technologies,designsand product offeringsin order totroubleshoot and ... We are committed to providing opportunities to all applicants and associates without regard to race ...

ALLO Fiber

Network Support Technician

Kansas City, MO · On-site

Understands all network technologies,designsand product offeringsin order totroubleshoot and ... We are committed to providing opportunities to all applicants and associates without regard to race ...

Conduent, Inc.

Network Support Engineer III

Sandy, UT · On-site

$81K - $105K/yr

Network Support Engineer III Key Responsibilities: * Provide advanced technical support for ... associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 ...

Conduent, Inc.

Network Support Engineer III

Sandy, UT · On-site

$81K - $105K/yr

Network Support Engineer III Key Responsibilities: * Provide advanced technical support for ... The estimated salary range for this role is $81,197- $105,450 Through our dedicated associates ...

Inserso

Network Support Technician (Temp)

Phoenix, AZ · On-site

Associate Degree or equivalent experience. * 1+ years' of IT-related support experience, preferably ... General knowledge network products and systems. * Experience in a rapid paced, time sensitive, high ...

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Network Support Associate information

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How much do network support associate jobs pay per hour?

As of Sep 11, 2026, the average hourly pay for network support associate in the United States is $19.57, according to ZipRecruiter salary data. Most workers in this role earn between $16.35 and $21.15 per hour, depending on experience, location, and employer.

What is a network support associate?

Network Support Associates are IT professionals who assist in maintaining and troubleshooting computer networks within an organization. Their responsibilities typically include monitoring network performance, diagnosing connectivity issues, performing routine maintenance, and providing technical support to end-users. They play a crucial role in ensuring network reliability and security, often working closely with network administrators and other IT staff. Entry-level in nature, this role is ideal for those looking to build a career in networking or IT support.

What are the key skills and qualifications needed to thrive as a network support associate?

To thrive as a Network Support Associate, you need a solid understanding of networking fundamentals, troubleshooting, and often an associate degree in IT or a related field. Familiarity with network monitoring tools, ticketing systems, and certifications like CompTIA Network+ or Cisco CCNA are typically required. Strong analytical thinking, effective communication, and problem-solving abilities help you address technical issues efficiently and support end-users. These skills are crucial for maintaining network reliability, ensuring quick resolution of issues, and delivering quality technical support.

What are some common challenges faced by a network support associate, and how can they be managed effectively?

Network Support Associates often encounter challenges such as troubleshooting connectivity issues, balancing multiple support requests, and keeping up with evolving network technologies. Managing these challenges requires strong analytical skills, effective prioritization, and proactive communication with team members and end-users. Staying up-to-date with the latest network protocols and tools, as well as participating in regular training, can also help associates handle technical problems efficiently and contribute positively to the team's success.

What is the difference between Network Support Associate vs Network Technician?

AspectNetwork Support AssociateNetwork Technician
CertificationsCompTIA Network+, Cisco CCNA (preferred)CompTIA Network+, Cisco CCNA, or higher certifications
Work EnvironmentHelp desk, remote support, office settingsOn-site troubleshooting, hardware setup, network installation
Job ResponsibilitiesAssist users, monitor networks, perform basic troubleshootingInstall, configure, repair network hardware, perform detailed diagnostics

While both roles involve supporting network systems, a Network Support Associate primarily provides user support and monitors networks, often remotely. In contrast, a Network Technician handles hands-on hardware installation, repairs, and detailed troubleshooting on-site. The roles overlap in certifications and industry usage but differ in daily tasks and work environment.

Is networking a high paying job?

Network Support Associates typically earn salaries that are competitive within the IT industry, with pay often increasing with experience, certifications, and specialized skills such as knowledge of network security or Cisco systems. While not always among the highest-paying IT roles, it can offer a stable income and opportunities for advancement.

What cities are hiring for Network Support Associate jobs?

Cities with the most Network Support Associate job openings:

What are the most commonly searched types of Network Support jobs?

The most popular types of Network Support jobs are:

What states have the most Network Support Associate jobs?

States with the most job openings for Network Support Associate jobs include:

What are popular job titles related to Network Support Associate jobs?

For Network Support Associate jobs, the most frequently searched job titles are:

Infographic showing various Network Support Associate job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 21% Part Time, and 5% Contract. Highlights an 88% Physical, 2% Hybrid, and 10% Remote job distribution, with an average salary of $40,699 per year, or $19.6 per hour.

Network Support Technician

Kansas City, MO • On-site

ALLO Fiber
Wired and Wireless Telecommunications Carriers
Learn more about ALLO Fiberexternal

Full-time

Medical, Dental, Vision, Retirement

Re-posted yesterday

ALLO Fiber rating

7.5

Company rating: 7.5 out of 10

Based on 38 frontline employees who took The Breakroom Quiz

Job description

At ALLO, we believe people are our biggest asset. Our team brings the ALLO mission to life because as local members of each community, we live, work, play, and volunteer right here with you. We're passionate about being involved and contributing to the success and progress of each of our GIG Communities.
We pursue these passions because ALLO leaders have created a workplace where folks are valued, ideas are heard, and leaders and teammates show up for each other at work and in life.
Responsible for applying in-depth knowledge of the network and networking protocols along with excellent communication skills in order to perform in-depth troubleshooting of all issues that arise. The primary function is to perform escalated network repair, execute tactical projects, and own overall network troubleshooting on issues referred by the General Squad or from other sources. Responsible for resolving application and network problems. In addition to competency in technical areas that are common to the core network and services, each Engineer will serve as subject matter experts in multiple specialized areas.
RESPONSIBILITIES:
  • Understands all network technologies, designs and product offerings in order to troubleshoot and analyze complex network designs/issues and provides short/long term resolution plans.
  • Understands, applies and maintains network standards as documented. Provides technical feedback to engineering concerning design/product changes/enhancements. Performs the responsibilities in a high pressure, short timeline environment, which includes managing and responding to aggressive customers.
  • Manages mid-range projects with minimal supervision including OPS requirements, document reviews, (Method of Procedures) MOP reviews, software and hardware upgrades, maintenance scheduling, etc.
  • Conducts detailed MOP reviews and Event de-confliction to ensure minimal customer impact during scheduled maintenances.
  • Understands, applies and maintains network standards as documented by Engineering.
  • Works with vendors to determine root cause and chronic issues. Creates and implements corrective action plans to address issues.

EDUCATION:
  • Bachelor's Degree or equivalent work/military experience
  • Telecommunications or related field
  • A combination of education and experience is acceptable

EXPERIENCE:
  • At least two years of Engineering/Layer 1-3 Network experience in a Tier 1 or 2 environment
  • TCP/IP knowledge and understanding of Data/IP networks

SKILLS / KNOWLEDGE / ABILITIES:
  • Industry certifications desired: MEF, Cisco, MPLS, Fortinet, VoIP, Video
  • Strong leadership/administrative skills (multitasking, planning, and organizing)
  • Ethernet circuit knowledge
  • Advanced computer skills
  • Strong verbal and written communication skills
  • Strong interpersonal skills
  • Good troubleshooting skills and methodologies
  • Experienced in analyzing issues, distilling and communicating their relevant aspects
  • Ability to identify risks/issues and develop recommendations for resolution
  • Shift work and on-call flexibility
  • Attention to detail

REQUIREMENTS:
  • Remain stationary for extended periods
  • Ability to communicate information
  • Ability to operate a computer
  • Possess/Maintain a valid Driver's License
  • Ability to pass a Fingerprint Based Background Check

People are our passion. At ALLO, we don't treat you like a number. You're a human being.
Get ready to plug into the perks at ALLO:
  • Free internet? You bet. Plus, awesome discounts on other ALLO services.
  • Retirement Plan: The fiber future isn't the only one we care about. We match your 401(k) savings up to 5%.
  • Health and Wellness: Participate in quarterly wellness challenges, and we'll deposit extra cash into your checking or health savings accounts.
  • Benefits: Our benefits include medical, vision, and dental with low employee costs. Not to mention generous Earned Time Off (ETO) program.
  • Sponsorships: Are you passionate about a local fundraiser or philanthropy? We strive to give back to what matters most to our communities.
  • Tuition Assistance: Have a thirst for knowledge? We like that, which is why we're proud to offer assistance with the cost of your tuition.

ALLO is an Equal Opportunity Employer. We are committed to providing opportunities to all applicants and associates without regard to race, color, religion, sex, pregnancy, national origin, age, disability, marital status, sexual orientation, gender identity, military and veteran status, and any other characteristic protected by applicable law. ALLO believes that diversity and inclusion within our team is critical to our success as a company. We seek to recruit, develop, and retain the most talented people.
Benefit eligibility depends on the position and employment status. The available benefits differ for interns, contingent workers, and part-time team members.
Qualified individuals with disabilities who require reasonable accommodations in order to apply may contact Recruiting at recruiting@allofiber.com.
ALLO is a Drug Free and Tobacco Free Workplace.

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