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Network Support Associate Jobs in Wind Gap, PA (NOW HIRING)

Victaulic

Network Engineer

Easton, PA · On-site

... Support Performs troubleshooting and analysis of all Victaulic networks Documents network problems ... Network Associate (CCNA) Victaulic is an Equal Employment Opportunity (EOE/M/F/Vets/Disabled ...

Victaulic

Network Engineer

Easton, PA · On-site

... Support • Performs troubleshooting and analysis of all Victaulic networks • Documents network ... Associate (CCNA ® ) Victaulic is an Equal Employment Opportunity (EOE/M/F/Vets/Disabled) employer ...

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All JobsNetwork Support Associate JobsNetwork Support Associate Jobs in Wind Gap, PA

Network Support Associate information

See Wind Gap, PA salary details

$9

$17

$26

How much do network support associate jobs pay per hour?

As of Sep 11, 2026, the average hourly pay for network support associate in Wind Gap, PA is $17.80, according to ZipRecruiter salary data. Most workers in this role earn between $14.86 and $19.23 per hour, depending on experience, location, and employer.

What is a network support associate?

Network Support Associates are IT professionals who assist in maintaining and troubleshooting computer networks within an organization. Their responsibilities typically include monitoring network performance, diagnosing connectivity issues, performing routine maintenance, and providing technical support to end-users. They play a crucial role in ensuring network reliability and security, often working closely with network administrators and other IT staff. Entry-level in nature, this role is ideal for those looking to build a career in networking or IT support.

What are the key skills and qualifications needed to thrive as a network support associate?

To thrive as a Network Support Associate, you need a solid understanding of networking fundamentals, troubleshooting, and often an associate degree in IT or a related field. Familiarity with network monitoring tools, ticketing systems, and certifications like CompTIA Network+ or Cisco CCNA are typically required. Strong analytical thinking, effective communication, and problem-solving abilities help you address technical issues efficiently and support end-users. These skills are crucial for maintaining network reliability, ensuring quick resolution of issues, and delivering quality technical support.

What are some common challenges faced by a network support associate, and how can they be managed effectively?

Network Support Associates often encounter challenges such as troubleshooting connectivity issues, balancing multiple support requests, and keeping up with evolving network technologies. Managing these challenges requires strong analytical skills, effective prioritization, and proactive communication with team members and end-users. Staying up-to-date with the latest network protocols and tools, as well as participating in regular training, can also help associates handle technical problems efficiently and contribute positively to the team's success.

What is the difference between Network Support Associate vs Network Technician?

AspectNetwork Support AssociateNetwork Technician
CertificationsCompTIA Network+, Cisco CCNA (preferred)CompTIA Network+, Cisco CCNA, or higher certifications
Work EnvironmentHelp desk, remote support, office settingsOn-site troubleshooting, hardware setup, network installation
Job ResponsibilitiesAssist users, monitor networks, perform basic troubleshootingInstall, configure, repair network hardware, perform detailed diagnostics

While both roles involve supporting network systems, a Network Support Associate primarily provides user support and monitors networks, often remotely. In contrast, a Network Technician handles hands-on hardware installation, repairs, and detailed troubleshooting on-site. The roles overlap in certifications and industry usage but differ in daily tasks and work environment.

Is networking a high paying job?

Network Support Associates typically earn salaries that are competitive within the IT industry, with pay often increasing with experience, certifications, and specialized skills such as knowledge of network security or Cisco systems. While not always among the highest-paying IT roles, it can offer a stable income and opportunities for advancement.
Infographic showing various Network Support Associate job openings in Wind Gap, PA as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 22% Part Time, and 4% Contract. Highlights an 89% Physical, 2% Hybrid, and 9% Remote job distribution, with an average salary of $37,029 per year, or $17.8 per hour.

Network Technician

Allentown, PA • On-site

Allentown City School District
Elementary and Secondary Schools • 1 - 5K employees
Learn more about Allentown City School Districtexternal

$53K/yr

Full-time

Re-posted 8 days ago

Allentown School District rating

7.4

Company rating: 7.4 out of 10

Based on 11 frontline employees who took The Breakroom Quiz

Job description


Network Technician
Starting Salary: $53,742
  Qualifications: 
  1. Associates degree in Computer Science or related field, or comparable experience.
  2. Must be an Apple Certified Support Professional (Apple Certified Support Professional, Apple Certified IT Professional). Apple OS as related to local and wide area networks supporting Mac, iPhone, iPad, and other iOS devices.
  3. Minimum two years-experience in technology field.
  4. Excellent communication skills.
  5. Satisfactory work record & criminal/child abuse clearances (Acts 34, 114, and 151).
  6. Cisco Certified Network Associate (CCNA) certified.
  7. In depth, hand-on knowledge of the operation, configuration, and maintenance of Cisco Catalyst 3500/3550/3560/3750 series switches and 6500 series routers.
  8. In depth, hand-on knowledge of the operation, configuration, and maintenance for NEC IPS 2000/NEC SV8300 PBX's for analog, digital and VOiP phones, TAP IT and AD64 software configuration and support systems.
  9. Working knowledge of the installation, testing and maintenance of network and telephony cabling including copper (CAT 3, 5, SE) and fiber optic (single mode and multi mode) and related copper and fiber optical test equipment.
  10. In depth, hand-on knowledge of VMWare and Windows 10/11,
  11. TCP/IP, Windows server, Novell OES Linux, and Apple Xserve as related to local and wide area networks, server hardware, and voice over IP telephony operations.
  12. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
  13. Such alternatives to the above qualifications as the Board may find appropriate and acceptable.

Summary:
To serve as a technical resource for the installation, configuration, and maintenance of School District's network and telephony equipment and the copper/fiber optic cable infrastructure. Essential Duties and Responsibilities: 
  1. To serve as a technical resource for the installation, configuration, and maintenance of School District's network and telephony equipment and the copper/fiber optic cable infrastructure.
  2. Install, configure, and maintain network and telephony equipment and associated peripherals.
  3. Perform network and telephony problem determination and resolution.
  4. Install, configure and maintain network and telephony infrastructure cabling.
  5. Implement network and telephony equipment security.
  6. Maintain an accurate inventory and system drawings of all network, telephony and cabling equipment and components.
  7. Maintain District network and telephony hardware and software standards as set forth in the district's technology plan.
  8. Oversee the daily operations of the District's Windows, Novell OES Linux, and Apple Xserve servers and applications.
  9. Provide stable, secure, and appropriately scaled server environments consistent with the district's service level agreements.
  10. Maintain a cooperative working relationship with the members of the Information Technology staff and the district community.
  11. Communicate effectively.
  12. Perform other tasks and assumes other responsibilities as assigned.





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