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Network Support Associate Jobs in Calgary, AB (NOW HIRING)

We are looking for an associate to build our office around, with a potential partnership in the ... We offer CE support, mentorship and a strong team of dentists within our network to collaborate ...

Our Associates benefit from customized training and dedicated learning opportunities for implant placement and restoration, supported by our strategic partnership with Nobel Biocare. * Network of ...

Hi, we're HUB-a network of doers with diverse stories and a shared goal to support our clients and ... As a Commercial Insurance Associate, you'll build relationships with new and existing clients ...

Because when your skills meet our unrivaled network and breadth of opportunity, your career is ... Complete facility and Processing Area FSQR Assessments, Sanitation Assessments, Support and ...

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Because when your skills meet our unrivaled network and breadth of opportunity, your career is ... Complete facility and Processing Area FSQR Assessments, Sanitation Assessments, Support and ...

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Network Support Associate information

What is a network support associate?

Network Support Associates are IT professionals who assist in maintaining and troubleshooting computer networks within an organization. Their responsibilities typically include monitoring network performance, diagnosing connectivity issues, performing routine maintenance, and providing technical support to end-users. They play a crucial role in ensuring network reliability and security, often working closely with network administrators and other IT staff. Entry-level in nature, this role is ideal for those looking to build a career in networking or IT support.

What are the key skills and qualifications needed to thrive as a network support associate?

To thrive as a Network Support Associate, you need a solid understanding of networking fundamentals, troubleshooting, and often an associate degree in IT or a related field. Familiarity with network monitoring tools, ticketing systems, and certifications like CompTIA Network+ or Cisco CCNA are typically required. Strong analytical thinking, effective communication, and problem-solving abilities help you address technical issues efficiently and support end-users. These skills are crucial for maintaining network reliability, ensuring quick resolution of issues, and delivering quality technical support.

What are some common challenges faced by a network support associate, and how can they be managed effectively?

Network Support Associates often encounter challenges such as troubleshooting connectivity issues, balancing multiple support requests, and keeping up with evolving network technologies. Managing these challenges requires strong analytical skills, effective prioritization, and proactive communication with team members and end-users. Staying up-to-date with the latest network protocols and tools, as well as participating in regular training, can also help associates handle technical problems efficiently and contribute positively to the team's success.

What is the difference between Network Support Associate vs Network Technician?

AspectNetwork Support AssociateNetwork Technician
CertificationsCompTIA Network+, Cisco CCNA (preferred)CompTIA Network+, Cisco CCNA, or higher certifications
Work EnvironmentHelp desk, remote support, office settingsOn-site troubleshooting, hardware setup, network installation
Job ResponsibilitiesAssist users, monitor networks, perform basic troubleshootingInstall, configure, repair network hardware, perform detailed diagnostics

While both roles involve supporting network systems, a Network Support Associate primarily provides user support and monitors networks, often remotely. In contrast, a Network Technician handles hands-on hardware installation, repairs, and detailed troubleshooting on-site. The roles overlap in certifications and industry usage but differ in daily tasks and work environment.

Is networking a high paying job?

Network Support Associates typically earn salaries that are competitive within the IT industry, with pay often increasing with experience, certifications, and specialized skills such as knowledge of network security or Cisco systems. While not always among the highest-paying IT roles, it can offer a stable income and opportunities for advancement.
Infographic showing various Network Support Associate job openings in Calgary, AB as of August 2026, with employment types broken down into 1% As Needed, 64% Full Time, 31% Part Time, and 4% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution.

Intermediate Network Consultant

Calgary, AB • On-site

CA$60K - CA$79K/yr

Full-time

Re-posted 18 days ago


Job description

Long View. A career that helps you get more out of life.
 
A Long View career helps you get more out of life. We don't just say it, we prove it. Every day. We're proud of our reputation as one of North America's most dynamic IT providers - and we're even prouder of our culture that allows our people to live life to its fullest. At Long View, we create an environment of collaboration and support, of innovation and enthusiasm, of inclusion and belonging. As a member of the Long View team, you'll see how our company's core pillars - Integrity, Competence, Value, and Fun - resonate through the workplace. And in a recent survey, 89% of Long View team members rated Long View as a good or great place to work!

Are you passionate about providing solutions for clients and interested in working for a company that values fun?    
 
We are looking for an energetic and client-orientated Network Consultant for our Edmonton branch. You will be a member of our Service Delivery team and work on multiple projects with various clients. You will build trusted relationships with clients and internal stakeholders, while providing consultancy services for the design and implementation of industry leading network solutions. 
A Day in the Life:
  • Develop network technology solutions, taking into account business and technical requirements, sizing, existing infrastructure, data protection, security requirements and governance and recovery objectives to ensure solutions resolve clients' requirements and challenges
  • Design and/or implement standard or custom technical solutions
  • Participate in operational escalations to diagnose, troubleshoot, and resolve hardware, software, or other network and system problems, and replace defective components when necessary
  • Participate in implementation of network and system security measures to protect data, software, and hardware
  • Create relevant documentation as required (including but not limited to conceptual design, logical design, physical design, bill of materials, as-built diagrams, knowledge transfer materials, FAQs, transition to operations information)
  • Participate in gathering data pertaining to customer needs, and use the information to identify, predict, interpret, and evaluate system and network requirements
  • Participate in recommending changes to improve systems and network configurations in client environments, and determine hardware or software requirements
What You Bring:
  • 5+ years of experience in an IT environment with network architecture design and deployment
  • Experience with networking and security
  • Experience with Palo Alto Firewalls and F5 load balancers
  • TCP/IP, IPSEC Site to Site VPN, GRE, Client VPN, NAT, VRF technologies
  • Cisco ISE
  • Ability to provide ongoing support, maintenance, and training on the implemented systems
  • Ability to perform network assessments and design recommendations
  • Strong troubleshooting skills to resolve network issues
  • Data Center technologies such as VPC, VDC, FcoE, FC, virtual switching
  • Cisco IOS and NXOS
  • Layer 2 Technologies such as switching, VLAN, spanning tree
  • Layer 3 Routing protocols: MPLS, BGP, EIGRP, OSPF
  • Wireless design and configuration
Understanding of:
  • Cisco Voice/Call Manager
  • Cisco Meraki, SDWAN
  • Software-defined Networking (SDN)
  • Network monitoring solutions
  • Catalyst Center
  • Infoblox
  • Nexus Dashboard, VXLAN
What Makes You Extra Awesome:
  • Cisco Certified Network Associate (CCNA) 
  • Cisco Certified Network Professional (CCNP)
Why Work at Long View?
  • Great people and culture 
  • Flexible environment - A workplace that values the importance of flexibility for personal/professional growth, happiness and wellness
$60,835 - $79,847 a year
Expected Salary Range plus 10% variable earnings
Want to learn more about our culture and life at Long View? Check us out on LinkedIn and Instagram!

Long View's mission of building the best and most sustainable team-driven organization requires dedicated and ambitious people. Through employee resource groups, impactful and effective conversations, townhalls and various company-wide training, including how to reduce unconscious bias, we are fostering an inclusive environment. We are committed to taking consistent, positive and lifelong action to be a diverse and equitable workplace because we know that the most effective companies are made up of people with varied identities, experiences and backgrounds.

Long View is an equal opportunity employer. If you have any accommodation requests for your interview or the role, please let your friendly Recruiter know
To help streamline our hiring process, we may use AI-powered tools to support activities such as application review and interview evaluation. These tools assist our team but do not make hiring decisions. We encourage candidates to share their own experiences and perspectives throughout the process so we can get to know the person behind the application. We are committed to fair, transparent, and inclusive hiring practices. If you have questions or need accommodation at any stage, please contact us.
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