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Network Support Associate Jobs in Calgary, AB (NOW HIRING)

Here, you'll build strong relationships and support critical industries that touch the lives of ... network of possibilities, a place you are valued and a higher standard. Join the Pros! WhyYou ...

Here, you'll build strong relationships and support critical industries that touch the lives of ... network of possibilities, a place you are valued and a higher standard. Join the Pros! WhyYou ...

Here, you'll build strong relationships and support critical industries that touch the lives of ... network of possibilities, a place you are valued and a higher standard. Join the Pros! WhyYou ...

... network. * PARTNERS WE BELIEVE IN. Staying true to our values by helping take care of the most ... From supporting St. Jude Children's Research Hospital fight to cure childhood cancer to Waves for ...

With over 100 professionals across Canada and a global network of 3,000+ bankers in 160 offices, we ... Supporting the execution of M&A transactions, including divestitures, acquisitions, debt/equity ...

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Network Support Associate information

What is a network support associate?

Network Support Associates are IT professionals who assist in maintaining and troubleshooting computer networks within an organization. Their responsibilities typically include monitoring network performance, diagnosing connectivity issues, performing routine maintenance, and providing technical support to end-users. They play a crucial role in ensuring network reliability and security, often working closely with network administrators and other IT staff. Entry-level in nature, this role is ideal for those looking to build a career in networking or IT support.

What are the key skills and qualifications needed to thrive as a network support associate?

To thrive as a Network Support Associate, you need a solid understanding of networking fundamentals, troubleshooting, and often an associate degree in IT or a related field. Familiarity with network monitoring tools, ticketing systems, and certifications like CompTIA Network+ or Cisco CCNA are typically required. Strong analytical thinking, effective communication, and problem-solving abilities help you address technical issues efficiently and support end-users. These skills are crucial for maintaining network reliability, ensuring quick resolution of issues, and delivering quality technical support.

What are some common challenges faced by a network support associate, and how can they be managed effectively?

Network Support Associates often encounter challenges such as troubleshooting connectivity issues, balancing multiple support requests, and keeping up with evolving network technologies. Managing these challenges requires strong analytical skills, effective prioritization, and proactive communication with team members and end-users. Staying up-to-date with the latest network protocols and tools, as well as participating in regular training, can also help associates handle technical problems efficiently and contribute positively to the team's success.

What is the difference between Network Support Associate vs Network Technician?

AspectNetwork Support AssociateNetwork Technician
CertificationsCompTIA Network+, Cisco CCNA (preferred)CompTIA Network+, Cisco CCNA, or higher certifications
Work EnvironmentHelp desk, remote support, office settingsOn-site troubleshooting, hardware setup, network installation
Job ResponsibilitiesAssist users, monitor networks, perform basic troubleshootingInstall, configure, repair network hardware, perform detailed diagnostics

While both roles involve supporting network systems, a Network Support Associate primarily provides user support and monitors networks, often remotely. In contrast, a Network Technician handles hands-on hardware installation, repairs, and detailed troubleshooting on-site. The roles overlap in certifications and industry usage but differ in daily tasks and work environment.

Is networking a high paying job?

Network Support Associates typically earn salaries that are competitive within the IT industry, with pay often increasing with experience, certifications, and specialized skills such as knowledge of network security or Cisco systems. While not always among the highest-paying IT roles, it can offer a stable income and opportunities for advancement.
Infographic showing various Network Support Associate job openings in Calgary, AB as of August 2026, with employment types broken down into 1% As Needed, 64% Full Time, 31% Part Time, and 4% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution.

Counter Sales Associate

Canmore, AB

Full-time

Retirement, PTO

Re-posted 4 days ago


Key responsibilities

  • Provide prompt product knowledge and information to customers in person, by phone, or email.

  • Pick customer orders from the warehouse and verify item availability.

  • Build positive relationships with customers and associates while maintaining the counter area.


Job description

At Wolseley Canada, our leading-edge is the knowledge and insight found in every corner of our organization. Here, you'll build strong relationships and support critical industries that touch the lives of Canadians. Every day, we show up with intention and pride; in ourselves, our associates, and our customers. You'll have a solid foundation to try new things, uncover new possibilities, challenge yourself, and grow your career. Does this sound like somewhere you'd like to be?


Wolseley Canada is the leading wholesale distributor of plumbing, HVAC/R, waterworks and industrial products in the country and working here means, a network of possibilities, a place you are valued and a higher standard.


Join the Pros!


WhyYou'llLove Working Here

  • Safety-focused and inclusive workplace culture
  • Comprehensive benefits with premiums fully paid for by the company for the "Core" package starting day 1
  • Competitiveretirement savings programincludingRRSP and Defined Contribution pension plan with employer matching up to 5.25%Day1
  • Paid vacation, sick time, andpaidbirthday off
  • Annual bonus and profit-sharing opportunities
  • Employee discounts on leading plumbing, HVAC/R, and industrial products
  • Education reimbursement and ongoingcareer developmentopportunities
  • Employee referral programs and recognition initiatives

What you will do:

  • As the first point of contact you will be required to offer prompt product knowledge and information to customers in a professional manner

  • Respond to customers in a timely manner in person, by phone or email

  • Prepare small order quotations on urgent contracting jobs

  • Pick customer orders from warehouse

  • Perform necessary product research in catalogues and online

  • Verify all items are available for the customer as ordered and scheduled

  • Responsible for building positive relationships with customers and associates

  • Take initiative to maintain stock of the counter area as needed

  • Offer help and assistance in the warehouse if required

What you will bring:

  • Previous technical experience in sales or customer service in wholesale or distribution required

  • Local market knowledge with HVAC and Plumbing will be an asset

  • General computer skills including Microsoft Office required. Experience with AS400 an asset.

  • Must have exceptional customer service and professional communication skills

#INDSAL

Our Commitment to You


Wolseley Canada is proud to be an equal opportunity employer, embracing diverse backgrounds and perspectives. We are committed to an inclusive, barrier-free recruitment process with accommodation available on request for candidates participating in all stages of the recruitment and selection process.


Ready to Shape the Future?


Join Wolseley Canada and take the next step in your career. Apply today to become a trusted partner in our mission to deliver excellence and innovation across Canada's infrastructure.


Please note:Wolseley uses AI-assisted tools to support applicant screening.


Where a salary range is posted, the total compensation range posted for this rolerepresentsthe total compensation opportunity, which may include base wage, bonuses, commissions, and/or other monetary components, if applicable. Placement in the range will be based on factors such as market conditions, internal equity, candidate experience,skillsand qualifications relevant to the role.


Benefitseligibility varies based on employment status and contract length. Full-time permanent positions are eligible for the full benefits package. Fixed-term contract positions may be eligible forhealth and dentalbenefits depending on the terms of the position. Short-term contract positions are not eligible for company-sponsored benefits.


This position requires the result of a satisfactory criminal record check. A record under the Criminal Code and/or other federal offence record(s) does not automatically mean you will be ineligible for the position.