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Network Support Associate Jobs in Calgary, AB (NOW HIRING)

Parkland Corporation

Associate Specialist

Calgary, AB · On-site

The Partnership's midstream operations include an extensive network of approximately 14,000 miles ... The Associate Specialist plays a key role in supporting the execution of trading activities by ...

Parkland Corporation

Associate Specialist

Calgary, AB · On-site

The Partnership's midstream operations include an extensive network of approximately 14,000 miles ... The Associate Specialist plays a key role in supporting the execution of trading activities by ...

Parkland

Associate Specialist

Calgary, AB · On-site

The Partnership's midstream operations include an extensive network of approximately 14,000 miles ... The Associate Specialist plays a key role in supporting the execution of trading activities by ...

Parkland Corporation

Associate Specialist

Calgary, AB · On-site

The Partnership's midstream operations include an extensive network of approximately 14,000 miles ... The Associate Specialist plays a key role in supporting the execution of trading activities by ...

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Network Support Associate information

What is a network support associate?

Network Support Associates are IT professionals who assist in maintaining and troubleshooting computer networks within an organization. Their responsibilities typically include monitoring network performance, diagnosing connectivity issues, performing routine maintenance, and providing technical support to end-users. They play a crucial role in ensuring network reliability and security, often working closely with network administrators and other IT staff. Entry-level in nature, this role is ideal for those looking to build a career in networking or IT support.

What are the key skills and qualifications needed to thrive as a network support associate?

To thrive as a Network Support Associate, you need a solid understanding of networking fundamentals, troubleshooting, and often an associate degree in IT or a related field. Familiarity with network monitoring tools, ticketing systems, and certifications like CompTIA Network+ or Cisco CCNA are typically required. Strong analytical thinking, effective communication, and problem-solving abilities help you address technical issues efficiently and support end-users. These skills are crucial for maintaining network reliability, ensuring quick resolution of issues, and delivering quality technical support.

What are some common challenges faced by a network support associate, and how can they be managed effectively?

Network Support Associates often encounter challenges such as troubleshooting connectivity issues, balancing multiple support requests, and keeping up with evolving network technologies. Managing these challenges requires strong analytical skills, effective prioritization, and proactive communication with team members and end-users. Staying up-to-date with the latest network protocols and tools, as well as participating in regular training, can also help associates handle technical problems efficiently and contribute positively to the team's success.

What is the difference between Network Support Associate vs Network Technician?

AspectNetwork Support AssociateNetwork Technician
CertificationsCompTIA Network+, Cisco CCNA (preferred)CompTIA Network+, Cisco CCNA, or higher certifications
Work EnvironmentHelp desk, remote support, office settingsOn-site troubleshooting, hardware setup, network installation
Job ResponsibilitiesAssist users, monitor networks, perform basic troubleshootingInstall, configure, repair network hardware, perform detailed diagnostics

While both roles involve supporting network systems, a Network Support Associate primarily provides user support and monitors networks, often remotely. In contrast, a Network Technician handles hands-on hardware installation, repairs, and detailed troubleshooting on-site. The roles overlap in certifications and industry usage but differ in daily tasks and work environment.

Is networking a high paying job?

Network Support Associates typically earn salaries that are competitive within the IT industry, with pay often increasing with experience, certifications, and specialized skills such as knowledge of network security or Cisco systems. While not always among the highest-paying IT roles, it can offer a stable income and opportunities for advancement.
Infographic showing various Network Support Associate job openings in Calgary, AB as of August 2026, with employment types broken down into 1% As Needed, 64% Full Time, 31% Part Time, and 4% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution.

Wireless Sales Associate - 3011 Calgary Northland

Calgary, AB • On-site

OSL Retail Services Inc
Retail • 5 - 10K employees
Learn more about OSL Retail Services Incexternal

CA$40K - CA$60K/yr

Full-time

Medical, Dental, Vision

Re-posted 18 days ago

OSL Retail Services rating

4.4

Company rating: 4.4 out of 10

Based on 58 frontline employees who took The Breakroom Quiz

Job description

Overview

Wireless Sales Associate| Full-Time Calgary Northland, Alberta

Why Join Us? 

  • $40K-$60K+ Annual Average Earnings! (Average Hourly Total: $20-$24 | Top Performers: $25+/hour) 
  • Career Growth with Opportunities to Promote from Within 
  • Best-in-Class Training & Ongoing Coaching 
  • Comprehensive Benefits Package 
  • Supportive Team Culture with Recognition & Rewards 
  • Work with Canada's Leading Wireless Brands & Latest Technology 

Looking for a career where your effort directlyimpactsyour earnings? At OSL Retail Services, people are at the heart of everything we do. Founded in 2012 and recognized as one of Canada's Top 50 Best Managed Companies for the past 9 years. Walmart Canada has partnered with OSL to operate the +350 wireless kiosk locations across Canada. Whether you're starting out in your career or looking to begin a new chapter in sales, we'll provide the training, support, and growth opportunities to help you succeed. 

 We'relooking for enthusiastic, friendly, and customer-focusedWirelessSales Associates to join our team. You'll help customers find the right wireless solutions by selling phones, plans, accessories, and more. Working in one of Canada's busiest retail environments means more customer interactions and greater earning potential.Represent Canada's leading wireless brands including Rogers, Bell, TELUS, Freedom Mobile, Virgin Plus, Fido, Koodo Mobile, and more. With thousands of customers shopping in Walmart stores every day, you'll have endless opportunities to build relationships, deliver exceptional service, and take control of your pay check.  

 

Earn More 

  • Competitive hourly wage, $17/Hourplusuncappedcommission 
  • Earn between $40K-$60K+ annually 
  • Monthly contests and our annual President's Club incentives 
  • Annual performance reviews 

Build Your Career 

  • No Sales or Wireless Experience? We'll teach you everything you need to know through award-winning, best-in-class training and ongoing development 
  • Career growth opportunities with internal promotions encouraged across the organization 
  • Strong supportfromyourStoreManager andDistrict Managerevery step of the way 
  • OSL Cares: Career Advancement Scholarships, Family Support Bursaries, Donation Matching, and Charity Involvement 
  • WE@OSL: Our Women's Empowerment Mission provides mentorship, networking, and professional development opportunities. 

Comprehensive Benefits & Perks 

  • Comprehensive Benefits including medical, dental, vision, and more! 
  • Perks & Discounts:Enjoy savings on monthly wireless services, fitness memberships, and more through exclusive employee purchase programs. 
  • Referral Bonuses: Refer friends or family to work with us! If they get hired and stay, you get paid! 

Grow with Us! 

Many of our leaders started on the front lines, making career advancement a real possibility at OSL and a key part of our award-winning culture. 

What it Takes: 

  • Willingness to Learn: No experience required - we'll train you. 
  • Customer Focus: Deliver exceptional customer experiences. 
  • Teamwork: Work together to achieve sales goals. 
  • Determination: Stay positive, resilient, and results driven. 
  • Experience:Sales, customer service, retail, or marketing experience are an asset. 
  • Flexible: Availabletowork evenings and weekends. 
  • Required:18+ and legally authorized to work in Canada on a permanent basis. 

 

Job Posting Status: 

  • This position is for an existing vacancy within our Northland Store Team 

Soundlike a great fit? Apply today!We'reexcited tomeetyou! 

At OSL, we celebratedifference.We'vecommitted to fostering an inclusive and accessible workplace where everyone feels valued, supported, and reaches their full potential. 

OSL does not discriminate against race, nationality, religion, age, marital status, physical or mental disability, sexual orientation, gender, or gender identity. We believe in diversity and encourage any qualified individual to apply. 

 As part of our recruitment process, weutilizeartificial intelligence (AI)-based tools toassistwith certain stages, including initial resume screening and skills-matching assessments. These tools are designed to help our hiring teamidentifycandidates whose experience and qualifications align closely with the requirements of the role. Please note that all final hiring decisions are made by our recruitment and/or hiring manager team. If you have questions or concerns about this process, please feel free to contact us atinfo@oslrs.com. 

Employment Type: OTHER

What OSL Retail Services employees say

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