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Msr Jobs (NOW HIRING)

Credit Union 1

Interactive MSR

Anchorage, AK · On-site

$22.60 - $31.75/hr

Interactive MSR - $21.38 - $28.96 Senior Interactive MSR - $22.60 - $31.75 ESSENTIAL JOB FUNCTIONS: Member Service & Transaction Processing * Deliver prompt, accurate, and professional service ...

Credit Union 1 (CU1)

Interactive MSR

Anchorage, AK

$21.38 - $30/hr

Interactive MSR - $21.38 - $28.96 Senior Interactive MSR - $22.60 - $31.75 ESSENTIAL JOB FUNCTIONS: Member Service & Transaction Processing * Deliver prompt, accurate, and professional service ...

Unternehmensgruppe Theo Müller

$74.05 - $96.83/hr

Leiter MSR Technik - Molkenveredelung (m/w/d) Ort : Leppersdorf | Bereich : Technik | Einstiegslevel: Berufserfahrene | Job-ID: 102483 Arbeiten bei Sachsenmilch bedeutet Teil eines regional ...

Natco Credit Union

MSR I

Connersville, IN · On-site

$14/hr

We are a growing Credit Union with a need for a full-time MSR (Member Services Representative). In this key role, you will be responsible for providing premier customer service to existing and ...

Credit Union 1 (CU1)

Interactive MSR

Anchorage, AK · On-site

$22.60 - $31.75/hr

Interactive MSR - $21.38 - $28.96 Senior Interactive MSR - $22.60 - $31.75 ESSENTIAL JOB FUNCTIONS: Member Service & Transaction Processing * Deliver prompt, accurate, and professional service ...

Natco Credit Union

MSR I

Richmond, IN · On-site

$14/hr

We are a growing Credit Union with a need for a full-time MSR (Member Services Representative). In this key role, you will be responsible for providing premier customer service to existing and ...

Natco Credit Union

MSR I

Connersville, IN

$14/hr

We are a growing Credit Union with a need for a full-time MSR (Member Services Representative). In this key role, you will be responsible for providing premier customer service to existing and ...

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Msr information

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How much do msr jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for msr in the United States is $15.91, according to ZipRecruiter salary data. Most workers in this role earn between $12.02 and $18.99 per hour, depending on experience, location, and employer.

What is an MSR?

MSRs, or Member Service Representatives, are professionals who assist customers with their banking needs at financial institutions such as credit unions and banks. They handle various tasks, including processing transactions, answering account inquiries, opening new accounts, and providing information about financial products and services. MSRs play a key role in ensuring customer satisfaction and maintaining the institution's reputation for service. They often work at the front desk or in call centers and must possess strong communication and problem-solving skills.

What are the key skills and qualifications needed to thrive as an MSR, and why are they important?

To thrive as a Member Service Representative (MSR), you need strong customer service skills, attention to detail, and a high school diploma or equivalent, with some employers preferring experience in banking or credit unions. Familiarity with financial software, cash handling systems, and basic office technology is typically required. Excellent communication, problem-solving abilities, and a friendly demeanor help MSRs build trust and resolve member inquiries efficiently. These skills are crucial for ensuring positive member experiences, accurate transactions, and the overall success of the financial institution.

What are some common challenges MSRs face when assisting members, and how can they effectively handle them?

MSRs often encounter challenges such as handling complex member inquiries, resolving disputes, and managing high-volume service periods. Effective communication, active listening, and a thorough understanding of the institution's products and policies are essential to address these situations successfully. Building rapport with members and maintaining professionalism, even in stressful interactions, helps ensure positive outcomes and member satisfaction. Ongoing training and mentorship from experienced team members also support MSRs in overcoming these challenges.

What is the difference between Msr vs Pharmacist?

AspectMsrPharmacist
Required CredentialsTypically a bachelor's degree or certification in medical sales or related fieldDoctor of Pharmacy (PharmD) degree and licensure
Work EnvironmentMedical sales, pharmaceutical companies, healthcare providersCommunity pharmacies, hospitals, clinics
Employer & Industry UsagePharmaceutical companies, medical device firmsRetail pharmacies, healthcare facilities
Common Search & ComparisonMsr vs Pharmacist

While both roles are involved in the healthcare and pharmaceutical industry, an Msr (Medical Science Representative) primarily focuses on promoting products to healthcare professionals, whereas a Pharmacist dispenses medications and provides patient care. The Msr role emphasizes sales and education, requiring sales or medical background, while Pharmacists require extensive pharmacy education and licensure. Understanding these differences helps in choosing the right career path or job search focus.

More about Msr jobs

What cities are hiring for Msr jobs?

Cities with the most Msr job openings:

What states have the most Msr jobs?

States with the most job openings for Msr jobs include:

What job categories do people searching Msr jobs look for?

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Msr jobs near you
Infographic showing various Msr job openings in the United States as of August 2026, with employment types broken down into 80% Full Time, 18% Part Time, and 2% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $33,096 per year, or $15.9 per hour.

Branch MSR II (2656)

STATE DEPARTMENT FEDERAL CREDIT UNION

Washington, DC • On-site

$22 - $27/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 20 days ago

Job description

At SDFCU, we are committed to attracting and retaining top talent to ensure our continued success. Our tradition of exceptional service extends not only to our members but also to our employees. Through comprehensive internal training and workshops, we nurture professional strengths and provide ample opportunities for career advancement. Are you ready to join our dynamic team? We offer competitive salaries, exceptional health, dental, and vision insurance within the first 30 days of employment, a matched 401(K) plan with up to 4% SDFCU contribution, and much more.

Benefits and Perks of SDFCU Include:

  • Diversity and Inclusion: Work in an environment that values and respects all team members
  • Paid Holidays: Enjoy 12 paid holidays a year, including your birthday
  • Flexible Work Options: Potential work-from-home options after the introductory period
  • Generous Paid Time Off: Ample vacation and personal days to maintain a healthy work-life balance
  • Tuition Reimbursement: Support for your ongoing education and career development
  • Parking Incentives: Financial incentives for your daily parking
  • Comprehensive Insurance: Access to excellent medical, dental, and vision insurance packages
  • Gym Reimbursement: Stay healthy with our gym membership reimbursement program
  • Team Bonding: Participate in company and team bonding events that foster a collaborative work environment

Join us at SDFCU and be part of a team that values excellence, innovation, and professional growth.

State Department Federal Credit Union is seeking a Branch MSR II. This role is responsible for assisting both current and potential members with their financial needs. This position provides expert guidance on a range of more complex Credit Union services, including IRAs, certificates of deposit, electronic funds transfers, and home banking. The Branch MSR II is responsible for setting up new accounts, explaining services, addressing member concerns, and connecting them with the appropriate resources as needed.

Essential Duties and Responsibilities:

  • Process transactions such as deposit, withdrawals, transfers, loan payments, money orders, and credit card advances with accuracy and efficiency
  • Perform opening and closing duties for the branch as assigned.
  • Deliver exception service to members through in-person interactions, phone calls, and digital banking messaging, ensuring their needs are effectively addressed.
  • Provide information about credit union services, including accounts, share certificates, IRAs, online banking, and loan products. 
  • Process requests such as stop payments, ATM card reorders, address changes, and direct deposits. 
  • Handle requests such as address changes, stop payments, share check orders, and check card re-orders. 
  • Counsel members on loan policies and products, offering alternatives to meet their financial needs. 
  • Submit loan applications to the Senior Loan Officer or Credit Committee with detailed comments to assist in decision-making. 
  • Interview members applying for loans, ensuring the accuracy of information and completeness of required documentation. 
  • Ensure all documentation, including loan applications, disbursement checklists, and trash files, is complete, accurate, and properly maintained. 
  • Assist with findings from quality control audits and implement necessary corrections. 

Required Skills and Competencies:

  • Minimum of two years of MSR or Teller experience within a financial institution 
  • Basic knowledge of lending laws, regulations, and credit union policies 
  • Familiarity with financial systems 
  • Strong customer service skills with the ability to build rapport with members 
  • Excellent verbal and written communication skills 
  • Strong organizational skills with attention to detail 
  • Ability to multitask and prioritize effectively in a fast-paced environment 
  • Demonstrated ability to work independently and perform well under pressure 

Apply